The communication on this office is horrible. Doctors don't look at your chart. Phone hold times…read moreare very long. Doctor care Is okay, nothing special. I received a request for a google review before I ever received a call to see how I was doing after experiencing a traumatic miscarriage. Some nurses are better than others.

They didn't take my concern for spotting during pregnancy seriously and just shooed me away. I…read morecalled on a Monday and wasn't able to get blood work done for a hcG level test on Thursday due to the holidays. Sure enough my hcG level of 208 from Tuesday (when I did LabCorp ondemand) went all the way down to a 48, so more than likely I am suffering a miscarriage. If only they let me get blood work done when I called at first, they would've caught the potential miscarriage early...

Great experience w nurses, Dr and staff. Little man was here for outpatient procedure. The nurses…read morewere very patient and provided lots of information about the procedure. Calmed my son's nerves a lot. Cafeteria breakfast food was great an the Ronald McDonald House was clean and es able to take a short nap. Not that anyone wants to come to the hospital but if you have to bring a kiddo I recommend here

I would like to recognize two outstanding employees in the radiology area at the Children's…read moreHospital of Richmond at VCU from our visit on May 14, 2026. After leaving our appointment on the sixth floor, I asked another employee for a doctor's note for my daughter and unfortunately was met with a very unpleasant attitude. By the time we arrived downstairs for x-rays, Asadiah Dontele was truly a breath of fresh air. From the moment we approached her desk, she greeted us with a warm smile, a pleasant voice, and exceptional customer service. Asadiah kept me informed the entire time while we waited for the doctor's orders to come through, and she made what could have been a stressful situation feel calm and welcoming. Even when it was time for her lunch break, she took the time to personally introduce me to Patricia Weymaith, who continued providing the same wonderful level of care and kindness. Both Asadiah Dontele and Patricia Weymaith deserve recognition for their amazing work, professionalism, and compassion. Employees like them truly make a difference in a patient and family's experience. Thank you both for going above and beyond.

Overall, Dr. Hackelton was been a good Doctor with regard to checking on my medications, and blood…read morework. I does not take long to get an appointment. She has a welcoming personality. However, she can appear rushed. I know many doctors are made to see several patients in a day due to the administrators, who oversee their work. She is subject to the same pressures as other doctors. She is not very skilled at diagnosing various illnesses, but refers patients to specialists so they can recieve care for a particular problem. I respect she is intelligent and knows when a specialist is needed. Recently, I have been disappointed with the medical field in general. I believe the doctors and patients are caught up in a high for profit industry. I do not judge a doctor for being rushed or unattentive at times. This is symptomatic of the health industry.

Great doctor! Quick, supportive, and caring!read more

I have been a patient of Dr. Hagan for 16 years and my husband for a year now. She is a great…read moreoncologist. The office staff is very kind and the nurses in the treatment center are top notch. We will never be able to thank her enough for the excellent care we have received and continue to receive.

Very knowledgeable and compassionate physician. As a former healthcare worker she is the only…read moreoncologist that I considered seeing when I was diagnosed with cancer and my fellow critical care nurses that have needed an oncologist also chose to see Dr. Hagan. She explains treatments and options clearly and her office is quick to respond to questions/ requests. Only downside is she doesn't always keep on schedule with her appointments but that's because she spends time with each of her patients and doesn't make you feel rushed during your visit.

It was a very terrible experience! I went yesterday may28 and I was supposed to get a call the next…read moreday and i had to pay out of pocket to get seen 175$ I want my money back because you guys didn't even called me or nothing I'm going to report y'all for stealing peoples money, this is so crazy I went there in an actual need I thought y'all were going to actually help me, on top of that there was a used tampon in the bathroom it was a terrible experience I wouldn't recommend it, after I already paid that's when I was searching for a better place but it was already to late!! I'm going to report y'all so I can get my money back i don't know how you guys are called urgent care if y'all don't do hall jobs correctly

Dr Muharram is very caring and thorough She is very…read morecompassionate and treats patients with extreme care I highly recommend this practice and am very satisfied with the quick response and quality of service!!

Reception was fantastic, warm, comforting, the woman took my info and showed me to a bed. She was…read morevery nice while asking questions, then the male doctor came in and she left. The doctor was rude and passive, annoyed I couldn't give exact dates when I told him I can barely see the words on my phone but can give him the timeline. His attitude was abrasive and I asked for a female doctor which he snapped there were none just him and to deal with it, then a nurse ripped open the curtain and said "yeah he's the only doctor and he's already entered your room so you've gotta pay him. That's how it works" I will recite this exact review if I get a bill because I am not paying for negative attitude and people who are exasperated by my need for medical attention. I left immediately in tears and told the front desk how horrible the doctor and nurse were.tried to walk home unsuccessfully and people on the street thought I wa drunk and been assaulted from how upset I was on top of having extreme dizziness and nausea like vertigo. Shame because this place has been recommended to me but I'm not paying for their mean attitude and lack of care for wellbeing. The woman at the front desk would make a better nurse and doctor than the 2 I encountered. Horrific experience. This is why I have anxiety about medical care

Came in for an ER visit from food poisoning. no wait and the staff helped me quickly. Had to check…read morein a few times but that's just how hospitals are. They were able to diagnose quickly and get me what I needed to do better.

I saw a midwife here, Kathryn, and she was great! It's definitely a different feel than a doctor,…read moreand more relaxed and more interested in what I want and envision for a pregnancy and birth versus general physician popular belief. The wait was forever though. I was there for 2 + hours, which was very obnoxious when I needed to get back at work. They also had a substitute lab tech and one test that was supposed to be ran was forgotten. I was called pretty soon after to be notified of this and to asked to come back st some point. Besides the wait and the above grievances, I'd recommend the midwives based on my one experience.