UNACCEPTABLE CUSTOMER SERVICE. This was the MOST frustrating retail experiences I've had…read more Unprofessional customer service completely wasted of my time. Shop at your own risk. I called ahead and was specifically told that the item I wanted was in stock and available for pickup. I drove 1.5 hour to pick it up but was told there has been a mistake and the item was out of stock. The customer service offered nothing. No effort was made to take responsibility or provide any meaningful resolution.

I had a pickup order and i got there at 2:40 when they close at 3 and they were already closed.read more

Absolutely love Accent Flowers & Gifts in West Memphis! Elizabeth and Fran are truly gems -- kind,…read morehelpful, and incredibly detail-oriented. Whether you're ordering a bouquet for a birthday, funeral, or just because, they make sure every arrangement is absolutely perfect. The flowers are always fresh, beautifully arranged, and thoughtfully designed to match your occasion. They've gone above and beyond for me more than once, making sure deliveries are on time and special requests are handled with care. You can tell they put their heart into every single order. If you want gorgeous flowers with amazing customer service from people who genuinely care -- this is the place. Highly recommend!

You need to walk a few times around to honestly see everything. There are so many beautiful…read moreselections at Christmas time. I will visit again when it's not a holiday season. I thought the prices were reasonable for what the products are. Barb was extremely nice helping us pick out ribbons for John Mark to make us two Christmas bows. We will return y'all!!

Wonderful staff and atmosphere . The shop is filled with beautiful merchandise and excellence…read more Lots to see and learn

The owner's attitude is horrible. We ordered two flower stands for my grandmother's funeral. The…read moreflower stand looked nothing like the picture on the website. We called the Mason florist shop about the flower arrangement while we were at my grandma's wake which they delivered it that day at a good enough time before the wake.. The owner got very aggressive over the phone about our complaint in regards to them not looking nothing like the picture. Once we stated something about small claims court she got even more aggressive and stated that she was gone refund the money and sending her delivery driver to pick them up because she did not want to deal with us Remind y'all that the wake is going on while she sent the delivery driver to pick them up. Once the delivery driver got there at least he apologized because it was not the time or place to do something like that. Some flowers looked like they were not bloomed and some looked like they were dead. It looked more like a plant with so much greenery with a huge white bow. I'm just confused and very hurt on how they handle my family while grieving .No compassion at all.

A small group of us ordered a plant for a sorority sister yesterday. They delivered it today and it…read morewas gorgeous! Quick delivery and beautiful peace Lilly!

I was excited to visit Ritzee Florist. Upon my visit I learned they also do Interior Designs…read more While visiting Memphis for a conference, we decided to add fresh flowers to about 25 tables at the last minute. After calling several locations and not being able to get short notice help, the owner Sharon Coleman, consulted with us last minute and came up with a fair budget and with 48 hours our designs were designed and delivered. We can't say thank you enough for their service of excellence and quality flowers and awesome style. Thanks Ritzee we will be back!

Miss Sharon took great care of us. we lost my Nana unexpectedly and we called several florists,…read moremost treated it very transactionally... but not Ritzee. This place is the real deal. They will treat you like family, and their floral creations are exceptional.

My Mothers Day arrangement was not only late (arriving on Tuesday after Mothers Day), the…read morearrangement is ice cold. It is beautiful, with roses and teacup roses in my favorite color but its obvious its been sitting in a cooler for awhile. I just hope that I get to enjoy it for more than 24 hours after it thaws out. Flowers are expensive and should last at least a few days, right?

Olive Branch Florist did my daughter's wedding in June 2024 at Orion Hill Events. They meet with us…read moreseveral times and took several of our phone calls for changes we decided to make throughout the process. The day they came for the wedding, they stayed and set up and when beyond anything we had requested or even thought they would do. They were professional, the flowers were amazing and we are truly so thankful to all the ladies there.

My friend got some great news today. I know it's almost Mother's Day and most florists are swamped…read morewith business. I made a phone call to A Basket of Flowers. They are busy (as expected) but were willing to deliver a plant to my friend for me. Very polite and accommodating. Very happy and grateful!

Disappointed and would not recommend . Walked in on Friday for Sunday flowers…read more Said " Nope- can't do it". No customer service whatsoever. I understand hours and the fact that it could not be done- but the non caring and uninterested mannerisms was sad. So thankful another West Memphis florist was able to provide our funeral Needs. Would not recommend, whatsoever - again, not because they were unable to fulfill the order but their lack of caring and customer services.

This is a nice gift shop, filled feminine odds and ends. You can find Swan Creek candles -- I have…read morea few, and they're very fragrant and burn nicely. Also spotted were Peacocks Pinups Plant Supports to hold up your outdoor plants. If you love scented lotions, you'll find Jacqua lotion -- I tried the butter cream frosting -- smelled edible. For a nice welcome to your home, you'll find pretty patterned grass welcome mats. I noticed a very pretty selection of silver and bead jewelry -- mainly necklaces and earrings. Not too expensive -- most under $20.