Great and easy service. Saw a lot of negative reviews after I placed my order but was relieved to know that it turned out great. The flowers were beautiful and the value was fair. Would definitely purchase again. read more

Mason's Florist - The sign - Florists Near Me - Memphis, Tennessee

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The owner's attitude is horrible. We ordered two flower stands for my grandmother's funeral. The flower stand looked nothing like the picture on the website. We called the Mason florist shop about the flower arrangement while we were at my grandma's wake which they delivered it that day at a good enough time before the wake.. The owner got very aggressive over the phone about our complaint in regards to them not looking nothing like the picture. Once we stated something about small claims court she got even more aggressive and stated that she was gone refund the money and sending her delivery driver to pick them up because she did not want to deal with us Remind y'all that the wake is going on while she sent the delivery driver to pick them up. Once the delivery driver got there at least he apologized because it was not the time or place to do something like that. Some flowers looked like they were not bloomed and some looked like they were dead. It looked more like a plant with so much greenery with a huge white bow. I'm just confused and very hurt on how they handle my family while grieving .No compassion at all. read more

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A small group of us ordered a plant for a sorority sister yesterday. They delivered it today and it was gorgeous! Quick delivery and beautiful peace Lilly! read more

The flowers were nice and pretty, but the letter that was included with the flowers was very disappointing. The edges of the card were not trimmed very well, and they were not smooth. In addition, the note on the card itself was not spaced out well and not centered. The vase also contained a ton of scratches. It didn't look very good at all, and I could tell there was a clear lack of attention to detail. I would expect better quality for the price that I paid. read more

Received a beautiful arrangement from Mason's today. It was ordered from out of town and they will be very pleased to know how nice it turned out. read more

Mason's Florist - Florists Near Me - Memphis, Tennessee

I order flowers at least once a month from another well known Memphis florist. In a hurry, I stopped in Mason's and I am so happy I did. The owners were so polite and helpful. The arrangement was BEAUTIFUL, and most importantly they were reasonably priced. I would have paid double at the other florist I use. Go to Mason's. I promise you will not be disappointed! read more

I usually use Holiday Flowers but decided to branch out this time and try somewhere new. I ordered a bouquet online for my mother in laws birthday and spent $50. Never received any sort of confirmation email so I called 3 times to confirm over the phone. No one ever answered! My mother in law later sent me a picture of the flowers and they are hideous and nothing like the photo online. The photo online was filled with pink and purple and white flowers with a satin pink ribbon. The flowers she received were all variations of reds with a giant orange striped ribbon. I was so embarrassed! Won't be using them again. read more

Mason's Florist - 1/2 This was the photo of the bouquet I ordered online with pink and purple flowers and a satin bow - Florists Near Me - Memphis, Tennessee

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Terrific experience! My flowers are GORGEOUS and they were hand delivered by the most wonderful and warm man! They were ordered from out of town by a family member... this florist did a terrific job of selecting gorgeous flowers, making a stunning arrangement, and making a big fuss over the 'birthday girl' when they delivered them. Highly recommend! read more

I placed an order online for a Sympathy bouquet for a colleague who lost his father. Not only did they call me and yell to others in the establishment while on the phone, the flowers delivered were nothing like what was portrayed online. I am embarrassed for my colleague to have received those flowers from our company. I will never order from them again, nor will I ever recommend them. When the site says it may substitute for equal quality, it showed show that flowers are substituted with those of extremely poor quality. Very unsatisfied. read more

Mason's Florist - Nothing like what is shown online - Florists Near Me - Memphis, Tennessee

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I received a beautiful arrangement of flowers for my birthday. The gentleman that delivered them was very nice and friendly which is exactly what you want from someone handing you a flower bouquet! read more

I have never understood why people running a business want to be so rude. I called and the phone rang forever was the first let down. Second, the uneducated prick that answered the phone was nothing but attitude. I told him what I was looking for and he asked what price I saw it for?? You don't know the price of your own product? When I told him it was around the $30 dollar range he lost it saying they don't sell under $30 (and then had the nerve to say they really shouldn't be that cheap) first off this is your business not mine charge what you want. Needless to say they will never get another call for me. read more

If I could give them 0 stars, I would! This is the worst florist ever with the worst customer service. My husband ordered flowers for me from this florist, and the picture online was beautiful. What I received was a totally different story!! Cheaper flowers were substituted (including baby's breath that had been spray painted pink), and they were arranged so poorly that they began to die off quickly. Plus, in an obvious attempt to offset their cheap substitutions, they added a cheesy butterfly and a balloon. So what was delivered to me at my office (very professional, well-known business) was something that looked like it should've been sent to a 13 year old girl!! When I sent a picture to my husband, he was mortified! He called them to discuss the issues, and they blew him off and told him he received an upgrade! An UPGRADE?!?! How insulting! What a poor excuse for a florist and a business! read more

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Very rude customer service! I specifically ordered flowers from here because their web site said they could deliver on Thanksgiving. So after calling several flower shops this shop had a Thanksgiving delivery date available so I went with them. They did not deliver on Thanksgiving and called me the following morning to tell me. The lady I spoke with on the phone was extremely rude and made it sound like it was my fault I didn't know they would not deliver on Thanksgiving. Such rude customer service I will never order from here again. read more

Sad that when an order is placed, long distance and it only has to go three miles with an $8 delivery charge, they can't get it to the receiver on the specified day even though an email confirmation was sent. ??? I will certainly choose differently the next time. read more

I ordered these flowers from out of state. I didnt use FTD as I wanted to support local businesses in my friend's newly adopted hometown. Ordering online was simple, but my true surprise was how perfect the arrangement was when it arrived at my friends home. I always hate not seeing the arrangement because often they sub it out and it is not what you envisioned when you ordered it. The flowers were beautiful and they added the balloon to the arrangement for us. My friend was surprised me by not being home most of the day,so I had to call Mason's to see if they could leave the flowers and they told me the weather would be fine to leave them. I appreciated them taking that into consideration. The flowers were beautiful and presented well! I can't thank them enough for making my friend's special day great from her friends far away. read more

I ordered a bouquet of flowers online from out of state, and was extremely pleased with Mason's. The flowers were beautiful and almost exactly like the picture online with a nice customized note, and the company delivered it during the time I specified. Price is definitely reasonable, especially compared to other much pricier options in the area. read more