The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

Did great work at a reasonable price! Scheduling was easy, and they were able to do it a few days…read moreafter asked for a quote.

What can I say? Wayne did an amazing job mounting our LG TV. I've heard many horror stories about…read morebotched jobs and I wanted to make sure that our new TV was mounted perfectly. The communication was amazing, and the service was impeccable. Also, Wayne was super friendly and easy to work with. Cannot recommend him enough for your home theater needs!

Wayne is awesome. He has helped me with several projects and they have all come out absolutely…read moreperfect. He's extremely meticulous, thoughtful and is extremely interesting to talk to. Everything from the import export business, to Japanese pop culture, farming, gardening, 80s metal. Wayne is the best. I'm almost hesitant to write the review because once you have a "guy" once everyone else finds out you no longer have a guy.

I called twice and got automated responses, no one to speak to or schedule an appointment. No…read moreoption to leave a message. What a waste. After reading recent reviews, I can understand why this business may not be around for long. Poor customer service.

Booked Hello Tech online to come mount a 65" TV for me. I wanted to get rid of my TV stand and just…read morehave it on the wall. It was expensive, but I paid for the convenience and ease of booking. Their rep came out. He was courteous and although a little jittery, knew what he was doing (hence the 2 stars/the job *did* get done). However I ended up paying $90 extra for - I'm not sure what? ..He said he didn't have a long enough cord to connect behind the wall, but my outlets aren't that far away? They're literally on the same wall - how long is the cord they bring? 3 feet? And then they charge extra for the service that I already chose/paid for. A plate is like $2. Another vent - I was home alone and there was no way this one guy could lift a TV and mount/dismount it. I had to use all of my *one* muscle and hold it while he worked on the wall. I literally broke a sweat. I mean... what if I had been clumsy and dropped it? What if I was pregnant and couldn't risk it? Shouldn't they send 2 guys out? Otherwise why not pay ME a portion of that job? I tried to email and get the $90 portion refunded, but nope. That's bad customer service. So: I do NOT recommend paying $450+ to get a TV mounted from Hello Tech.

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

These guys are great! Over the years I have had three distinct interactions with the fellows at…read moreDesco in Olympia. Two involved television /speakers installations. The techs sent to our home were organized and efficient as well as being highly knowledgeable and professional. My last interaction with Desco was several days ago. I was calling Desco to sort out a technical issue which was beyond my expertise. I was fortunate that Dick Tappenden answered the phone. In a matter of minutes Dick was able to sort out the issue (sight unseen!) thereby restoring the audio and video connections to the large screen Sony television we had purchased from Desco several years earlier. I highly recommend Desco for your A/V needs.

We were helped by Marino for hours to buy a sound system. He never pushed us to buy. He was…read morepatient. He answered questions on the phone about installation. And invited us to call anytime for more help. This business models old fashioned customer service I haven't seen in years. We will never go anywhere else for electronics.

HelloTech is the absolutely worse service provider. Here are the facts of my unfortunate experience…read morewith Devon of HelloTech. Project: wall hang two (2) large screen TV's with hardware provided. Hello Tech representative: Devon Events: * 10:00 am Devon arrived on time. * Devon word only a mask; no booties on his shoes. The result? Mud and dirt tracked into our home. * Devon wore no gloves to protect the screens on the tv's. The result: finger prints on the screens. * Devon's tools: a home set of drill bits and driver ... all available for about $60 from Home Depot. * Devon had no vacuum cleaner. * Devon did not deploy any sheet or covering to keep wood and sheet rock dust from the floor. The result? From drilling, wood dust and sheet rock dust was dumped on our floor. * After Devon left, I had to vacuum the mess he left. * Devon was unable to drill holes in sufficient depth to accommodate the screws to mount the tv wall bracket. * Devon asked me to purchase 4 mounting screws in shorter lengths. * For the second TV, Devon was unable to drill holes in sufficient length to accommodate the 4 mounting screws for the wall bracket. * Lacking the needed tools, Devon asked me to purchase a bit extender. * Devon was unable to complete the project because he was not prepared with the proper tools. * We discussed the options and mutually agreed that Devon would return at 10:00 am the next day and I would purchase the tools Devon needed. * At 10:00 am the next day, Devon was a no show. Devon never called. * At 10:30 I called HelloTech and learned that Devon had cancelled the project and I would have to reschedule the project. * I rescheduled the project for 4:00 pm and was told that Matt would be the HelloTech service person. * At approximately 12:00 pm I received a text message asking for photos of the project. * At approximately 12:10 I received a text message offering me several alternative dates and times for the service. * I asked why I was told Matt would arrive at 4:00 pm yet I was now being told Matt would not perform the service and I would have to reschedule the service. * I replied that I would not reschedule the service. In Summary: Devon was totally unprepared for the task. He lacked the tools, courtesy needed to provide the service (vacuum, booties, etc.), he asked me, the customer, to purchase the needed tools and, he cancelled the project without consulting, notifying me or receiving my approval. HelloTech scheduled Matt to perform the service but within 10 minutes told me I would have to reschedule the service ... no explanation as to why. If Devon is the face of HelloTech, HelloTech has a very, very serious problem.

I was having trouble with my new circle door bell so I found this website and scheduled to have…read moresomeone come out for $99 to help me. The day before they were scheduled to come they canceled online through email....When I called they rescheduled me but then canceled again the day before. I didn't reschedule this time because I figured out my problem after a bunch of google searches. The following month I was billed $15 for a HelloTech membership so I went online, logged in, and canceled the membership. I got a cancellation confirmation email. Then the next month I was billed another $15 for a HelloTech membership. I thought maybe I'd done something wrong online so I called and canceled my membership. They told me it hadn't been canceled but that they would cancel it and assured me now it was canceled. The following month I was billed and called again with them saying sorry we will cancel and that went on for another month before I called and asked for a refund. They apologized and told me they would cancel it and refund me all the times I'd been billed. I was not refunded and the following month I was charged another $15 for the HelloTech membership! I called my bank and canceled my debit card! - Just runaway from this place....

If you are looking for honest straight forward advice, Burt at Seattle Hi-Fi is the go too. He…read morespent alot of time on the phone with me discussing a reasonable interim low cost fix for my pre-amp repair problem. No pressure no BS. He knows his business. Big thanx Burt! -BMO

Save yourself countless hours of research through online forums and call Burt for all your AV…read moreneeds! Home AV is one of my passions and definitely a hobby. One of the frustrating things about getting into something beyond Home Theater in a Box is the barrier to entry. Burt at Seattle Hi-Fi can help you demystify any questions you might have whether you are a novice or interested in bi-amping into a stereo amp bridge to a mono-block. Burt can hang with just about anyone and has the same positive attitude no matter the conversation. One of the key differentiators with Seattle Hi-Fi vs every other company I have done business with is how welcoming they are to your needs AND budget! Any AV shop will cater to your needs if your budget is right. All AV shops can make you feel welcomed if you are spending a huge amount of money. Burt has helped me when I was spending a single digit % of his suggested budget on an item the exact same as when I was spending more than what he suggested! I have felt like an extremely valued customer through every interaction with Burt, regardless of what I needed or what I was spending. Burt has spent time helping me debug problems AFTER the purchase was complete on a new use case I had and just generally is fantastic. Seattle Hi-Fi is my favorite store in the greater Seattle area, and my favorite AV store I have ever been to! Cannot recommend Seattle Hi-Fi enough.

I just went in to get the front windows tinted and ended up getting the whole car covered with…read moretheir ceramic tint and the car looks sweet. They do great work, this is the 5th vehicle I have had tinted at Foss. Good people and good work made for a good day.

These guys get 5 stars from me. I went to another place to check out upgrading my husband's sound…read moresystem for his car for Xmas. Glad someone suggested them, Brad made it easy for me. He suggested what I could do, provided two estimates, didn't try and sell me more than I needed, and quoted what I thought to be a decent price. We got a date set easy for the installation and the service so far has been great. We look forward to bringing them future business. Thanks Brad!