In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

8pm at night. Door to door salesman named "Andy" ignored clearly worded signs on my front door…read moresaying "DO NOT KNOCK OR RING BELL" and decided to ring my doorbell and knock two times each while my newborn was sleeping Opened my door and pointed to the sign and he stormed off and intentionally left my front gate open which would allow my dog to escape. Walked outside to close my gate and he yelled across the street "Good job closing your gate!" I asked him who we was with and he lied and said a pest control company. Terrible unprofessional behavior that paints Vivant in a bad light for hiring broke bums that just got out of a halfway house.

DO NOT use Vivint. Absolute garbage people who work there! I moved into a new home with a built-in…read morealarm system. I no longer need their services. Trying to cancel my account, and I've been on the phone for over an hour. I HATE THEM!

Rivas Technology Group delivers as promised and more. Ivan immediately responded to our request…read morefor help, came out to our home, and redesigned our poorly implemented attempt at delivering an integrated network, security and smart home system from a prior vendor. RTG implemented their Phase I plan within days. The entire system (network backbone, security system and cameras works precisely as promised with incredible clarity and stability. We will continue working with Rivas TechGroup to implement the next phase of our project. RTG is HIGHLY RECOMMENDED for quality and value and most importantly network expertise. They are absolutely worth what they charge. Did I say that they are incredibly responsive? YES.

I would highly recommend Ivan & Rivas Tech for any of your home IT needs! I am a bit of a tech…read moregeek myself and had spoken to another service before finding and settling on Ivan and his team. The first group I spoke to really didn't understand the scope of work I wanted and didn't understand the quality of the IT components that I wanted to be used! So I was impressed by Ivan's knowledge, speed of reply, and the speed and quality of his work! Ivan was ultra responsive and open to my constant questions and requests for follow-up. If you are talking to several companies - make sure you include Ivan & Rivas TechGroup on your list - they will quickly outpace their competitors.

The pros at Connect&Protect are the real deal!…read more I wanted 24h security cameras installed and evaluated a few companies and pros. Here's what set them apart: - Responsive and generous with advice on my home security needs even before hiring - Flexible planning and open to feedback. We had a good plan after an initial walkthrough, but even as I changed my mind a couple of times, they were open to discussion and iterating on a final plan with me - Competitive pricing The actual install itself was impeccable. High quality drilling, great wire management. If I had hired a handy man, this is where the work would have ended. But we ran into a complication with networking and the pros at Connect&Protect were able to effectively troubleshoot and fix it. It was a great experience end-to-end. It's clear that the folks at Connect&Protect cares about their customers and truly enjoy their craft. Highly recommended!

Not sure why this place gets great reviews on Google, but I have had nothing but a horrible…read moreexperience. I booked this company in early June through an app called "Thumbtack" to install cable drops from my router to my office. After not hearing a response for a couple of days, I should have taken this as a sign, but I called the company to see what the hold up was. My phone call was returned-- and after a polite conversation with the owner, Khalil scheduled me for the 28th of June. between 10 am - 7pm. After about 12 noon, I didn't get a call from anyone so I called, and they said they would see where the tech was, and would call me back. After a few hours, I got a call back from the company and they told me they wouldn't be able to make it-- but had an opening on the 4th of July, and they could get me in. I was skeptical with it being a holiday, but they assured me that they would be there. Well, the 4th came and went, and not only did they not show up, I couldn't get in touch with ANYONE to figure out what was going on. The following Monday, I was called by the company after I left a message to figure out what happened. The owner eventually called me back-- and he apologized profusely and gave me some discounts to things and promised he would reduce my price. I gave him the benefit of the doubt.. (I know) But said he could be out there on Friday, July 18th. Between 10-5pm. As you can probably see, by noon, I got a message from the owner that he was stuck at a job and if he couldn't make it, could we change it again to 22nd of July. I told him that if he couldn't make it, then I would want a refund. I decided to cancel as it continually shows that I am not a priority. I was promised that I would be the first customer first thing on the 18th, but it has shown that he has put me on the back burner again. I also had to call each time, and it took forever to receive any service. I would highly suggest anyone considering them to read this post and be aware. I am currently waiting for a refund that was supposed to take 2 weeks, but they offered a cashier's check, which I accepted. Please don't book this company for any work if you value your money or your time.

This store is exceptional. The staff is remarkable and consistently addresses all of my…read morelock-related issues. I highly recommend this shop to others.

I have called this place twice now called yesterday to get a key fob for our car talked to somebody…read morenot sure who but said I will get hold of the guy who does this work and have him call you to schedule the work, will here it is once again the next day no call back, I mentioned we were coming from out of town he said you will have to leave the car it could take most of the day, After several hours of waiting I call the dealer in Tacoma will take it in Monday they it would only take about 1 1 1/2 hours at most, not very good customer service,

Milton has been our alarm system guy for quite some time now. He is very knowledgeable about…read moresecurity systems. He has always been able to troubleshoot and fix any issues with our security system. And at a fair price. Would highly recommend him for any security system installation and repair.

After an outside door replacement, we needed to have the sensor replaced. Milton came out and in a…read morelittle over an hour had the job done. He was quite knowledgeable and did a great job. I would highly recommend him for any security system service you may need done!

Adding two more stars but there's a quick story behind the change. I again called the offshore call…read morecenter--who admitted they had no way to transfer me to a supervisor "in the States" so I asked for corporate headquarters phone number. Of course I was given the wrong number which was also the wrong state. A quick search gave me the actual corporate headquarters office in Florida. Called the phone and got myself in the right queue. The call was answered by lady in help center support--customer relations. What does it say about any U.S. based company that they only way to get real customer service IS TO CALL THE US-BASED CUSTOMER RELATIONS DEPARTMENT? A very sad commentary on how low these companies place quality customer service below profits. But the lady did expedite the return of the long lost install tech who finished the job the following week. And thanks to her I got a call from an extremely friendly and helpful tech support guy named Anthony who walked me through the basic features and use of our new security system even though we were over an hour on the phone. Anthony requested that I fill out the survey on him which I'd get after our phone call. Still waiting, Anthony. I mentioned the missing survey to customer relations lady and got no response. But she did make two follow up calls to verify that both tech support and the equipment install had been done. That was nice. So if you're reading this review, Anthony, I'd give ADT five stars if all its customer service staff provided your high caliber of service and were all worked out of offices located onshore.

I completely second all negative reviews- I deeply regret going with ADT and must shout from the…read morerooftops to try and save others from falling for the same mistake. Do not get locked into their ridiculously inflated contracts! You're paying mostly for installation costs when it is something you can entirely do yourself! When I signed up I was fresh from moving, 6mo pregnant and starting a new high stress job... I just trusted ADT since I thought I had a decent experience with them at my previous home. What I did not fully appreciate was that the contract at my previous home was 2 years and was a heck of a lot cheaper. No idea what was going through my brain when I signed up for this again but now it would cost me $5000 to get out of my current contract, of which I still have 3 years remaining! I am cancelling service as soon as I'm able. Please go with another company- save yourself the grief and COST.

Knowledgeable and great service!!! Just love our system. It's absolutely fantastic and soo…read moreconvenient. Being able to lock/unlock my doors with my phone has been a lifesaver for being a mom with 3 young kids. Absolute piece of mind is hard to put a price on.

I was referred by a friend to use Advantage Alarms and I'm incredibly happy I went with them. Most…read morecompanies I have contacted are very pushy on trying to sell me things I don't want or need. Chad came in and was very professional and explained all my options. And wow there is a lot of things alarms can do now days! We got an alarm and a door bell camera which is the coolest!! I definitely recommend this company.

Once my 36 months is up, I will not ever return! I called because we have been struggling…read morefinancially and got talked into staying with a lower rate. I did NOT know I was signing another 36 month contract I thought I was signing to agree to the lower rate. I need to cancel after all and now you want me to pay you 1K+ to cancel. I have been a customer for 9 years and and super disappointed in how I am being treated at this point. If I had the 1K I wouldn't be canceling in the 1st place. I mean that is a no brainer. Save yourself a headache and put in your own system.

Worst company I have ever dealt with, they have continued to charge us for 3 years after we had…read morecanceled with them, they would not give us any credit for the equipment we did not use, very hard to get customer service install dates and times, Value to us was a completed zero.

Alee is professional, punctual, quick to respond and overall does excellent work. He installed a…read moremulti camera ethernet powered unifi camera security system at my home and the quality of work was great. We ran into a hardware issue 2 years later and he was quick to fix everything up like brand new.

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.