I gotta give 2 stars because I've tried to come here twice during their posted business hours and…read morethey have been closed. I wanted to get my car inspected here, but since I needed the service done I went somewhere else. Won't try a third time.

Shawn and Jerry are absolutely the best. Professional, speedy and affordable. You can trust these…read moreguys.

I've always had a stellar experience at McDermottroe. I love the full service fill-ups, and Noel…read morealways welcomes me with a smile. Once he even changed my headlight bulb for me when I had only come for gas (he kindly alerted me that my headlight was out, and luckily I already had the new bulb with me) - free of charge. Another time I stopped in to get some air in a slowly-leaking tire. They pumped up my tire on the spot, and I didn't even have to get out of the car - again, at no charge. One day I pulled in about 5 minutes after they'd closed. Noel came out to give me his regrets, but when he saw my low gas meter he very kindly opened up again for one last sale! That really saved my bacon. :) I plan my commutes home specifically to patronize this station every time I need gas. If it was closer to my home I'd never go anywhere else!

This place is fantastic! Noel is such a nice guy, he took my…read morecar right away and fixed what I needed to get fixed so I could get an inspection sticker. Great work, great prices and great service all around. Highly recommend this establishment!

Don't deal with these people. They show zero respect and their communication is awful.read more

The quality of the work was flawless! Communication…read moreexcellent! My rental car and communication with insurance was taken care of for me. I will have the Woburn foreign auto body team doing all body work on my vehicles! Thank you

I basically lived here when I owned a lemon of a Honda CRV. These guys always took great care of me…read moreand very reasonably. Can't say enough good about them. My cars are better now, but this is still my go-to place in the area when I need something done. Highly recommended.

These guys are great! They are honest and soooo helpful! I had a lot of issues with my car and they…read moreeven helped me get on the phone to find out what my warranty was, I truly felt taken care of here! If I ever have an issue with my car again I will 100% be bringing it here! Thanks again guys!

Paid for the service that morning and 2 hrs later the mailing came to get $250 off. They would not…read morehonor the coupon that you needed to present at time of payment. For a software update that was unavoidable. Told it was "unfortunate" .

My experience with this dealership was deeply disappointing and surprisingly unprofessional. I flew…read morein from NJ after confirming details with the salesperson, Dumitru M., and keeping him fully updated regarding unavoidable flight delays caused by the government shutdown and TSA disruptions. Upon arrival, instead of a simple acknowledgment or professionalism, I was met with a condescending remark: "Did you guys fly Spirit? Why were you so late?" An unexpected (and frankly inappropriate) greeting from someone representing a Mercedes-Benz dealership. The issues continued during the transaction. Despite arriving with my own secured financing, I was given vague explanations as to why it could not be used, coupled with pressure to accept the dealership's significantly higher-rate (2% points higher) financing. This alone was disappointing, but the situation escalated when I was informed that I would not be able to take the car home because they "could not issue temporary plates." This is an astounding failure, especially considering I had flown in for the sole purpose of purchasing and driving the vehicle home. A few weeks later, the vehicle was still not ready to be delivered, I emailed my rescission to them, and walked into my local dealership (no flight needed), purchased and drove off same day with my newer model year Mercedes. A sublime experience - with none of the obstacles or unprofessionalism encountered here. In hindsight, MB of Lynnfield's inability to deliver the vehicle spared me from what would likely have been ongoing frustration. To be clear, several staff members were courteous and professional - including Kevin, Nick, Ibe, Gil, and Michelle. However, the experience was overshadowed by the conduct and handling displayed by Mr. Dumitru M., which fell far below the standards expected of the Mercedes-Benz brand. I hope the dealership takes this feedback seriously, as customer service of this caliber is unacceptable and unworthy of the badge it represents. TL; DR: My experience with this dealership - and specifically Dumitru M. - was incredibly disappointing. Communication was dismissive, promises were broken, and follow-ups ignored. What should've been simple became an exhausting ordeal marked by poor transparency and zero accountability. I even flew in from out of state for their shenanigans. Nothing about this place is Mercedes-Benz-esque. Save your time and go elsewhere.

I stopped in to find out about getting my brakes done. He gave me a quote of $199 per axel. I…read morethought that was fair. There was not wait time to get my car in, but I had an issue of getting a rental car. He said they have them ONSITE and at no additional charge. Now, I am not sure if that is for everyone, or just a cute local girl. I was getting some stuff done next door at Charlies and would like to drop it off the same day to get everything done at once. He said that would be perfectly fine. They completed the brakes and also did an oil change at my request. It was done in roughly 2 hours. I have had my car back for a few months with no issues. There was no additional fee's and I paid exactly what I was told. I would hate for this place to get a bad rap because little Miss "I can't do Math" and I like to write books on Yelp has a bone to pick. I would definitely do business with them in the future just for the rental car alone.

I am amazed that Unique doesn't have more reviews here and that the one that is here is a 1-star…read more My family has been taking our cars to Unique for over twenty years. We have had all of our service on the six cars that we've owned in that time done by Unique. We are people that hold onto our cars until they're nearly dead, so having an auto care professional that will be cognizant of that and honest about when the investment into an older car may not be wise is important. Two of our Toyotas made it to 250,000 with Unique's maintenance and repair. Mike and his crew have always been very reasonable in price. Routine maintenance there vs. the dealership is not even comparable. We gave up on servicing our new cars at the dealerships early on when we realized that they overcharge significantly. The Unique crew goes out of their way to keep repair costs low and will find good used parts as an alternative to new parts when possible and with our approval. Mike will always get me in at a moment's notice when there's a problem. I've even called him from out of state to ask about car issues. They've driven me home when I didn't have a ride. They've let me borrow a car while they were repairing mine. They've stayed late for us. On the few occasions that the repair did not seem to completely fix the problem, they've brought it right back and completed it either at no charge or for just the price of parts. There are some jobs they don't do like alignments and have even taken our cars to Firestone for an alignment if they were doing related services. They do great with hybrids too; our two new Prius's have had all their service here. I have always felt that auto repair places could take advantage of customers with no experience in auto repair. But I have always felt that Mike is completely honest and invested in completing the job perfectly and at as low a cost as possible. I would recommend this place without hesitation. I feel fortunate that I live in the same town, but I truly feel that their service is worth driving for!

I am loving my new Lexus! Rob G. was my salesman /auto concierge. He stayed with me EVERY step of…read morethe process. He even does follow up calls even after you drive away! Who does that ! Rob G, does! I was astonished at his attention to detail and his intuitive knowledge of every vehicle that he sells. As a very picky retired RN who spoiled his patients every time... it was so refreshing to work with a man like Rob... who gave me all that goodness right back! The dealership was friendly... Gabe was nice and the employees seem happy too. I wish I had demanded more $ on my trade in but we all experience that at one time or another. Every day is a good day when I get in my Lexus and just enjoy that luxurious ride. Thanks IRA Lexus! ps... Automotive Elegance is a MUST to wrap your new car or to do tinting or both... Stephanie and Will are both awesome... they are in North Andover.

Ed Cho was professional, friendly and well informed without the high pressure sales pitch. When I…read morereach out to him with a question he responds promptly and always in a professional, friendly manner. It was and is a pleasure working with Ed Cho. The car speaks for itself. It is amazing! Love driving it!

Huge shoutout to Stephen's Auto Body in Melrose, MA for an outstanding experience…read more Estimator Shawn Bolger delivered superior service from start to finish - clear communication, helpful guidance, and true professionalism throughout the process. The team did an awesome job repairing the bumper on my 2016 Audi Q5; the car looks fantastic and the work is flawless. Highly recommend Stephen's Auto Body if you want quality workmanship and great customer service.

Our experience with this business was extremely concerning and disappointing. During our visit, we…read morefelt that we were treated in a discriminatory and dismissive manner. The way we were spoken to and handled compared to other customers made it clear that we were not treated fairly. No customer should have to feel uncomfortable when simply trying to use a service. I hope the business reflects on this feedback and takes steps to ensure staff are trained to treat everyone with respect and professionalism.