I was incredibly impressed by the selection at 360 Fitness. They had everything it seemed. From…read moresaunas (yes saunas) to a great selection of ellipticals to weight machines to free weights to everything in between. Person working there was very knowledgeable and helpful. If nothing else you can compare everything to get a sense of what you might prefer.

Was looking for some exercise equipments. I was just browsing around and i was approached by the…read moregentleman named Bobby. He was very knowledgeable about all the equipments. I end up buying one item. But the level of his knowledge was excellent. I highly recommend Bobby to anyone who needs the a person that can get them the right equipments.

We're in the market for some weight lifting equipment and Ethan assisted us with the product…read moreselection and purchase. A very pleasant sales associate who took the time to answer all of our questions and assisted us with getting all the equipment loaded into our vehicle. One of the key reasons we shop at Big 5 is the nice, personal service we receive. Thanks Ethan!

I've been having a problem with Big 5 advertising email and print, some very good deals on ammo…read moreonly to learn that in order to obtain this deal on that particular advertised day there needs be a staff member on duty who's been cleared to sell the ammo. On my visit this week I called ahead to and confirmed proper staff avail, and headed down to purchase my range ammo. The bad news is they were out of most things on their email savers coupon. The good news is these two staffers ( manager and trainee ) made the purchase kind of fun. The manager assured me that the stores are hiring more people and that ammo sales people will be on duty more often. And I did get a July 4 discount. All good. Anyway, hats off to you guys, my best to you and may you live long and prosper. I'll be back. ( I had to bite my tongue to not go political on this note. Any issues the stores are having is due to Calif laws and not a fault of the store )

Great customer service! Mike was extremely friendly and helpful if you need recommendations on…read moreequipment, he's the guy to go to!

Quality products, great selection, knowledgeable staff. They took great care of us! They have a lot…read moreof cool stuff for home gym.

This is exclusively regarding ordering online. They don't offer any white glove services, and my…read moreitem was left out in the rain despite the fact I was home. They have you pay for a "service" called Route which has out of date information, and despite being home their delivery crew did nothing to let me know it was here. I would have rather bought from someone else who uses delivery services who aren't afraid of people than save a bit of money and use this drop it off and run away like I have lupus.

A few months ago I purchased my second elliptical trainer from The Treadmill Outlet in Redwood…read moreCity. I stopped in at our local 360 Fitness Superstore but they did not carry the product I wanted. Fortunately the Treadmill Outlet did. I could not be happier with my purchase. Everyone from the owner, Sonny Puri, to Rob in Sales and Lalo in delivery/setup/repair could not be easier to work with. I highly recommend The Treadmill Outlet!

My experience buying a Cascade Air Bike with Dylon's assistance at Top Fitness was exceptional. He…read morewas with a customer but immediately called me back and then assembled a new competing air bike I was considering so I could compare the two. I came into the store to try both of them (he set them up side by side for easy comparison) and then shared a number of extremely helpful detailed insights based on past experience with the Cascade bike and also his assembly of both bikes. He definitely picked up considerations I would not have noticed in my comparison. Finally, he ordered the Cascade bike and it arrived a few weeks later exactly as promised. Separate from my purchase, it is clearly a great store with an abundance of quality equipment.

Went in looking for weight lifting straps and hand strengthening grips and was rudely approached by…read morethe manager or owner asking us to leave because of us picking up certain objects to look at. Never coming back or giving them our business ever again. Would not recommend the rude customer service to anyone. Also was not greeted at all when coming inside. Do better ‍

Went here for a month while on travel. The gym was very clean! The staff was super helpful and I…read morehighly recommend to anyone in the area!

First off I wish I would have taken some pictures of the place as it looks nothing like most of the…read morepictures posted. It's a large warehouse, full of equipment. Quite overwhelming actually. Could use some tiding up but with the quantity of equipment they have, it's acceptable. We purchased an Octane lateral XL8000. The price was acceptable to what I found for used-unknown-age like item. Great service overall. Delivered to our home and moved it inside.

I had a fantastic experience buying an elliptical from All American Fitness. They have a huge…read moreshowroom with an impressive selection of top brands to try out. I had the pleasure of meeting Jerrold, the owner, who was extremely professional, knowledgeable, and friendly throughout the entire process. To top it off, I got a good price, and they delivered the elliptical right to my house with white-glove service in just two days! I highly recommend them to anyone looking for high-quality fitness equipment and outstanding customer service.

This place is the best! Jerrold is the man - he's got the best quality and will get you exactly…read morewhat you need. Absolutely recomend!

We purchased a Tread for Christmas as a gift to the family. This year, our theme was wellness and…read morewe thought the Peloton would make an addition. Three months in and I absolutely regret the decision to buy a Peloton. We could have gotten all of the features at half the price and with less hassle. The one thing I absolutely HATE about the Peloton is the fact that the system will not allow multiple people to have an individual account. The company will say different, but the fact is, it will only allow one account per membership. Additionally, even though there is pin-code access to start a session, the device requires FULL SIGN IN EVERY SINGLE TIME. That sign in comes in the form of having to scan a QR code, then sign in from a mobile device. EVERY SINGLE TIME. Next, the "entertainment" feature is tough to use. It forces full sign in for every app they have...which isn't very many. Apple TV can save the sign in for every streaming platform. Why can't Peloton? The simple fact is that you can get better functionality for less with another treadmill, and I recommend you do. You will not be satisfied with the Peloton. We are now stuck, but you don't have to be.

I expected significantly better service from Peloton. My Tread screen stopped working, and over the…read morecourse of trying to resolve the issue, I contacted Peloton approximately 8-10 times. Unfortunately, the third-party company Peloton uses for service was one of the worst experiences I've ever had, both based on my experience and the reviews I later read online. It's honestly shocking that Peloton partners with a company like this. The first appointment was scheduled, and I took a day off work expecting the issue to be resolved. The technician never showed up -- no call, text, or email. I had to call Peloton myself only to be told the technician had called out sick. I rescheduled for the following week and took another day off work. The second appointment resulted in another no-show. Again, no communication whatsoever. After contacting Peloton yet again, I was informed the technician could not make it due to traffic. By the third appointment, my frustration was already through the roof. The technician finally arrived, but showed up wearing sweats and slippers, which was extremely unprofessional and not at all what I would expect representing a premium brand like Peloton. I had clearly requested during all three appointments that the technician call 30 minutes before arrival. Instead, I received no notice until he was already outside my home. Because of the repeated delays and time off work, I had no choice but to work from home that day and was in the middle of a meeting when he repeatedly called me back-to-back until I answered. I could see him outside through my cameras, but I was expecting the agreed-upon 30-minute notice. He ultimately waited only about five minutes. When I addressed the lack of communication, the technician attempted to blame his assistant for not calling me. I explained that ensuring proper communication with customers is ultimately the technician's responsibility. At that point, he diagnosed the issue and informed me a replacement part would need to be ordered, requiring yet another appointment. To make matters worse, when I contacted Peloton to order the part, I was initially told I would need to pay approximately $120 out of pocket despite the repeated scheduling failures and poor service experience. During that call, the representative actually hung up on me. I had to call back again, and while the final representative was at least more helpful, I still ended up paying for the part simply to move the process forward. Once the part arrived, I refused to have the outsourced service company return to my home. Thankfully, my husband was able to replace the part himself and get the machine working properly. Overall, this was an incredibly disappointing experience from a company that markets itself as premium. Between the repeated no-shows, lack of communication, unprofessional service, and poor customer support, Peloton completely failed to deliver acceptable customer service. Based on this experience, I would not recommend Peloton to others.

Elite Pro Gym on Monterey Road has two buildings, and each has a very different vibe…read more The front building has windows and feels more like a traditional gym -- a place where people can see themselves and others while they work out. But the building in the back is where things get serious. It's clean, professional, and clearly focused on training. I was very impressed with the selection of weights, free weights, and all the other equipment available. Everything you need is there, and it didn't feel crowded. The hours are very accessible, which makes it easy to fit workouts into your schedule. Entry is handled through your cell phone, which I actually found to feel very secure and modern. If you're looking for a gym that's different from the mainstream, this is definitely one to check out.

The "pro" is not short professional- procrastination perhaps. Poor customer service, unpleasant…read moreexperience. Would give less stars if possible.