Not covered by our insurance and can never talk to anybody I am not happy right now I ask for my…read moreblood test I've spent $3000 here and I get 0 no callback's nothing I am now in Montana trying to get help for my surgery I need on my stomach and asked the girls in the front office to send me my blood test they refused to do this they said well I have to come in and talk to the Doctor I'm not in oregon not happy

Was very impressed with my first appointment. The staff was very professional and friendly. The…read moretesting procedure for brain function was informative and liked that there is an app you can download and use at home to exercise your eye movements. Dr. Chambers presented medical approaches that will hopefully provide alternatives to mainstream treatment and big pharmaceutical company chemicals.

I was very impressed with Dr Castle. He was through and very knowledgeable. He diagnosed 3 foot…read moreproblems that other doctors had not addressed. He offered solutions and let me decide if I want an operation or not.

Dr. John Castle is a great guy, family man, Community supporter and best of all a great Doctor who…read moregoes above and beyond.

Dr. Van Horn used the wrong device in my left hip. He was experimenting with the device that it…read moreonly been on the market one year. I can only imagine that for some reason he received compensation to try a new unit. It was much too small for my stature and it's split my femur when he installed it. They did not catch this problem for 2 weeks and the device rocked around inside of my femur until it snapped it completely in half. He was thin on a four-week vacation in Peru so he hired an underling to work on me. That person wasn't qualified and destroyed the femur again. Two months after that operation the metal plate the installed snapped again so now I had a donut floating around inside of my leg. The pain was excruciating and I spent two years and five operations to be able to barely walk. I laid in the hospital for a total of over 60 days and about 90 days in rehab. I haven't been able to work since so the last two years of my life have been zero income. Tort reform laws in Oregon make it impossible to sue a doctor so there is nothing to be gained from this. I haven't even gotten a phone call or an apology. I would never ever let doctor ho in Medford at Southern Oregon Orthopedics or dr. James Van Horn at Paragon Orthopedics operate on me or relative or friend. They have destroyed my life and there's nothing that I can do about it. Stay the heck away from these companies. There is an expert in Medford Oregon and if you get hold of me personally I will talk to you about it. If you need more information I have a 31 page PowerPoint program with all the operational reports, X-rays and descriptions from three doctors of what they did wrong. I beg of you, tell everyone that you know never to go to these two surgeons.

What a wonderful group of people! Dr. Van Horne, you continue to be a wonderful doctor and person…read more Thank you

Canceled my last appointment without telling me. When I showed up to my last scheduled appointment…read morethey told me they had Discharged me from care. No thought of calling and telling me NOT to come to the last appointment. No thought of the patient or the treatment plan. The goal of Benchmark PT is PRODUCTIVITY not Patient care.

These people cannot be bothered to answer their phone. I waited on hold for a full 20 minutes to…read morespeak to a scheduling agent, only to be told to press 2 to get to the clinic. Upon pressing 2 the line went dead. In my opinion, they ought to close the doors, turn out the lights, and go home.

My favourite PA Ryan moved so I was sent to the new PA (I think he failed 3rd grade). His name was…read moreCarl, spent a total of 5 minutes (claimed in my chart 25). I have a standard practice of hitting record on my phone when I get a weird vibe and my bff was with me and got the same vibe. Carl basically said no break sending for an MRI (my primary and myself had already told him no break). When I went back to read chart notes they were just flat out lies! I screenshot them and sent them back with the facts (I talked to my bff and listened to my recording). He woke me at 7:40 the next morning saying I was removed from the practice for illegally recording him (it's not illegal just not admissible in standard court). I just read his notes and they are a complete fabrication again (he might think he's smart, but he obviously missed the app on our phones that can be used to record any conversation... admissible in Oregon courts also). You couldn't pay me to return there! Anyone referred there RUN. Negative 100,000,000 stars

I know that at least some of their actual doctors are great --doctor Bents for an example. But…read morethere office and assisting staff are a bunch of cold hearted idiots. The office manager Lisa, runs the place with her idiocy and an iron fist or something, and the doctors who are almost always not there, don't know how badly they are being represented. They run on negativity and deficit rather than on positivity and surplus. They need to learn it is easier to be pleasant and giving rather than always reverting to the opposite. They run all day on 20 minute slots. If you are five late, that's it, you are sent home. And if you need an urgent same day appointment to relieve severe pain, even if the only thing you need is a simple injection that you have had before in there office --forget it! You are sent all over town to any emergency or urgent care and will probably wind up having to pay cash for it. I needed this in order to go my second day of work on a new job and the office manager would not budge off her full schedule. THIS PLACE IS SOULLESS!!

It's all about the$$ with these guys. After biling my insurance $6000 nothing is fixed. They…read morecharged #400 to my insurance company for a 15 minute visit. Remember, someone had to finish last in need school. I think it is these guys... avoid Dr Dunn if you want something done for real.

The onsite work is pretty good. However, there are three levels of workers in SOO PT, only one of…read morewhich is authorized to do program assessments. However, like some lawyers, they charge rates for their work that are meant to cover full physical therapists. Good for profits, I guess. As long as it works. However, even though their web page shows seven physical therapists, they have lost two, and several of those labeled as physical therapists cannot, in fact, do progress assessments. The summary is they want or must do a progress assessment before they can schedule the last two visits, and they have no one available (out of the two supervising PTs) who can do a progress assessment in June. Apparently, they did not plan for it four weeks ago when they scheduled my additional appointments, so the approved visits cannot be used, and I will need to find a different Physical Therapist. Summary, the people you see, and the equipment they have available are top notch. But the people in-charge are not looking out for you. Don't assume they have things under control, or even care.

We have been with Dr Tibbits for years he has never offered…read moremuch in the way of care, but he would refer to specialists when needed because we would get the care elsewhere. As soon as my husband was diagnosed with diabetes. He would not refer him out to get the care he needed . After 2 separate trips and visits to the hospital, he became the dr from xxxx. Offered no care or help, couldn't even get a follow-up appt His aide and himself became irate with me over the phone that we had already started looking for another replacement. Then of course he canceled us as patients saying we were not a good fit. he then rejected my pharmacy refills!! We would never recommend him or his clinic as they do not listen to you or care. my opinion is tibbits is not very knowledgeable about diabetes. I know many others that have also dropped him. Filing claim with OSBN

DO NOT GO TO THIS NP! I have never ever been treated so…read morebadly by a medical "professional." The entire staff and aids were amazing and friendly and kind. When Mr. Miserable "not a doctor" walked in I knew this one was not going to be someone to return to possibly. No smile ever. No eye contact ever. Walked in with laptop in hand looking down while saying "you must be so and so." Then said his name, with back turned to us, and no hand shake, no how are you or nice to meet you or glad you chose me for your care! He may as well walked in and said f you! But he did then say to me and my husband, "you two have a lot of issues and I don't have the time for you today you'll have to come back." Wtf? Ok then... Then he starts asking questions of us (still not making any eye contact) and literally mocking our answers in disgust. We were the first patients that day at 8 am! We waited 45 min to see him while being processed by the medical aids. Bloodwork etc. so how he already had zero time for new patients is ridiculous. I had zero sleep dealing with an ailing, elderly disabled sister and was up at 6:30 to make the trip to town to meet this new "professional." Had I known I was going to be interviewed and judged and then told he won't be taking us as patients? I would never have wasted my valuable time. Not would I have waited for an appt for two weeks so I could get meds renewed to have him walk out on us? He literally said "I don't think this is a good fit." Omg! Who does that? I said to him he didn't have to take us then if he felt that way. Immediately he got up and walked out. I said wow. He said, "dont worry I won't charge you for the meet and greet." Again, who says this stuff? Explains the 3 star review. What a waste of my time because a NP doesn't have the confidence, ability nor personality to do his job and actually take care of people who spend valuable time to give him the chance. He is literally the worst possible person to be in this profession and I pray for anyone who actually can stand him as their primary. He clearly does not care about people and should not be in this profession. I'm so disgusted I called the board of licensure as well as his office manager (who is also his wife.) so that won't matter I'm certain. I pray for the women who work for him as they are very kind and not people who deserve that type of boss. I hope he isn't this way with them or his wife. What an ugly disposition and a miserable man. Yuck!