I lost 1 tooth and my dentist suggested I should get braces to straighten my 2 molars so he can have enough room for the implant. I was referred by my dentist to Dr. Thien Bui's office. Dr. Thien gave me very clear advice and gave me braces treatment. After 2 years and 3 months, in addition to the gap of the missing tooth has been widened, my teeth are straight, the bite is adjusted, my teeth are very beautiful and I am very satisfied. The doctor's office is beautiful, the location is convenient and especially the customer service is excellent. Love it read more

Thien Duy Bui, DDS, MSD - Orthodontists Near Me - San Jose, California

Dr. Thien Bui provides the best orthodontics. In 41 months that my son received the service, Dr. Bui, his associates doctors team, and staff were highly professional, efficient and very kind. Ortho treatment plan and cost were clearly communicated up front. At the end of 41 months, I know that I have chosen the right best place for my son ortho. Highly recommend it to you all:) read more

Not recommend. Service is terribly slow. My child's estimated treatment period was 30-36 months it's been 41 month and her braces are still on with a sizable gap still showing. I was a patient there and just figured it'd go to a familiar office but that was a mistake. She shows up at the appointment time and still has to wait to get into a chair and then once in the chair has to wait again for someone to work on her. I took my son Phấn and associates orthodontics and OMG such a huge difference in customer service. He's in and out in on time and done in 15-20 minutes. read more

I honestly don't recommend coming here. You can get the same process for a cheaper price at a different orthodontist!!! When they tell you the second phase is 50% off don't believe them! They basically scammed us! They told us about it and when it came to the second phase they said the promotion is no longer 50% due to the year we're in so then the prices gets higher. Also he basically tells everyone you need 2 phases which isn't true. read more

Dr.Bui and his staff are so kind and great to work with. They are professional and are always willing to assist. I removed my braces back in 2014 and the results were great! Since then, I have sadly lost my retainers twice...the staff have always been very helpful in booking me in for an appointment to get me situated. Again, I'm very happy that I went with this practice in getting my braces. The service and attention to detail are what won me over. Thank you so much Dr. Bui & Team for taking care of me! read more

You're better go somewhere else. They only work for four days, Monday through Thursday. They do not work on the weekends, which is extremely problematic for children. If you arrive on time there, expect to wait 1-2 hours before your appointment. If you're just a couple minutes late from your appointment, then expect your appointment to move a couple months later. Due to work issues, I accidentally missed my son's appointment a couple minutes late today on December. Because of this, I'm seeing the appointment moved two months later. The worst part is that they even suggested that I make my son's appointment during school hours. In summary, don't make your orthodontist appointments here. read more

GO SOMEWHERE ELSE!!! They overprice you and are NEVER on time. My mom, 2 sisters, and I all went to him (my mom's decision as I was young back then, not mine) and let me tell you, they don't ever take anyone on time. They put an expander in me when I was 18 and even though I told them multiple occasions there was a wire cutting into my tongue, they said it was fine and didn't do anything about it. I now permanently have a flap on my tongue from where it cut me and kept rubbing against it repeatedly. They also did a shoddy job shaping my teeth after braces removal because they're not even, some of them are crooked. There are much better orthodontists who will actually take you on time and listen to your concerns. read more

Dr. Thien Duy Bui, is the BEST orthodontist in the world. He did an Excellent Jobs, for my son (Paul Nguyen). Now, 10 years later, Paul still have the BEST smiles. My son also love the staffs at Dr. Bui's office. They are very nice & friendly. Especially, Ms. Kim Nguyen, always go the extra miles to help Paul, whenever he needs help. The $ I paid Dr. Bui's office is the BEST investment $ I did for my son. read more

Dr Bui is an amazing orthodontist and I have been with him for many years. I had just taken off my braces off right before my graduation which Dr Bui was able to squeeze in and the overall results are amazing! He is Really good at his work and I highly recommend going here. The staff is also very welcoming and friendly read more

The staff and Dr. Bui were all very kind throughout the 3 years I've had them for my braces. When I took my braces off, they gave a gift bag of crunchy chewy snacks like popcorn & gum because you generally wouldn't/shouldn't have eaten those things when you had braces xD. Before Covid, they had a small room with arcade games, some snacks, and some drinks for when you're waiting for your appointment. Now they have to keep that closed unfortunately. The office is very clean, as they check your temperature & give you hand sanitizer as you enter for your appointment. While you're getting your teeth done, they play MOVIES for you on their ceiling! I don't know if this is common, but it was nice to have at this office :) I'll miss the office and staff, but not the braces ^u^ read more

Dr. Bui is awesome with his clear explanations for the plan of the treatment. We are so happy with my son's results. His staffs, Viet and Lam, are amazing. Due to the high school schedule and my son's sports team, we had to reschedule to suit his needs. Viet and Lam had really gone above and beyond trying to find a solution to accompany us. I love everyone in Dr. Bui's office, the staff is great! Definitely, we will come back again for my daughter's treatment when it's time. read more

My honest opinion about this place is that they don't care for quality customer service as much, but reeling in more clients and making the green. This place is nicely renovated and they give away free snacks and drinks and a hefty load of dentistry goods. I was a patient here when I was in the 7th-9th grade and now a junior in college (2012-2013) and remembered to write a review now. I disliked how Dr. Bui never does any of the dirty work himself, all his assistants do it for him. I understand that they have a tight schedule and all, but really? Don't stop doing what you do now to meet new clients and call them up for voice messages in your office half of the time. He does however, check up on the work of his assistants when they're done to make sure they've done it correctly. When I was a patient, I remember that the other doctor, whoever it may be at the time. Did way more work than he ever did when I was there and the last time I recall. I paid to have "a Dr. Bui" operate on me and not his assistants or the other doctor. Oh well, he must have loads to do... I also didn't like how busy this place was and getting an appointment that fit my schedule would be 3-5 months later from my previous appointment. My parents decided to get my sister a different doctor and her doctor does all the work himself and she gets to see him every 1-2 months if she wanted to. Did I also mention that her teeth became straighter than my own? I took almost 4 years. Yes, all teeth are different, but I remember hers were worst than my own and she finished in exactly 2 years. One thing that I disliked most was having to pull out 4 of my adult teeth or else they would not operate on me at all... He claimed it was to make more room, but my dentist said I didn't even need them out and was very hesitant on pulling them out for me. I figured it was to make the procedure of putting on my braces EASIER for them... I could have saved myself money, pain and time for getting them pulled out by my dentist. And to be honest, I don't like how my teeth look 5 years later after braces and retainers. Dr. Bui also has this thing where he pulls your two front teeth out like beaver teeth... He said teeth shift over time and when you're older, they will look better as they straighten out. Uhm, okay...? read more

Sincere review coming from a 4+ years patient with Dr. Thien Bui. I would advise you to read all of the reviews - good and bad but take it with precautions. Your experience with an orthodontist is what you make of it and you should go meet with Dr. Bui and his associates first before you read venting reviews. Dr. Bui and his associates DESERVE 5 Stars for their A+ services. Having braces for 4+ years, there were plenty of bumps and obstacles in the way (trust me, moments of frustration were many) but Dr. Bui kept me on board and helped me until the end. My opinion of him and his business literally flipped a 180 and now I have the utmost respect for him and his staff. I was referred to Dr. Bui because my parents heard he was a prominent, knowledgeable orthodontist within the Vietnamese community. Our first appointment went well and my parents hashed out the insurance and payments with them within the first year. Afterwards, they didn't bother my family anymore about finances! Great! Throughout the years, I mainly lived in Davis while receiving treatment from Dr. Bui. Because of college and work, I had to reschedule multiple times due to conflicting times or distance. Dr. Bui is VERY POPULAR, they book you months in advance and I would advise you to try to keep your appointments! If they don't have spots open because you cancelled last minute then try to be understanding. Because I had to reschedule, my treatment was delayed longer but that was on me. I didn't realize how popular he was until this happened to me a few times but eventually I understood and learned. As a patient, you also have to be responsible for keeping your end of the bargain. At some point in the middle of my treatment, I was frustrated that I did not see much progress, my appointments kept getting delayed because of my rescheduling, and I did not know what was going on with my treatment plan. So I typed up an email to Dr. Bui voicing my frustrations. Immediately, he responded with apologies and scheduled an appointment with my parents and I. Although the meeting was slightly awkward, we got everything out in the open and discussed every concern. From then on, I felt less frustrated and more proactive in communicating with Dr. Bui and his staff. I do realize I did not go about it in the best way and could've been nicer, but what's happened in the past has happened and now I have admiration for him and his staff. He consistently communicated what he needed from my dentists and worked with them to coordinate my care. His staff also is usually nice but sometimes people have bad days cause we're all human. What I learned from being his patient is that your relationship with your health care provider is what you make of it and how you properly communicate. I had a rough start with Dr. Bui but came our genuinely happy with my orthodontics care. Dr. Bui has legitimate credentials from UCSF and other prestigious institutions and constantly is learning new knowledge to be able to integrate into his care. Thank you, Dr. Bui for my beautiful, straightened teeth! read more

Dr. Bui has been my orthodontist for the past 11 years and. He and his team have been able to treat me with the utmost respect and care throughout the time I'd have to attend the place for an appointment. They have been able to properly explain what I have to do in order to use the mandatory gear for my teeth. I use to have poor looking teeth considering that in my childhood years, I would constantly each hard sweets and such. However.. with the help of everyone I've got to encounter and meet, they were able to all work together into properly examining ways on how to make sure my teeth meet my mom's standards on how to gain perfect, straight looking teeth as soon as possible. Him and his team have been also able to socialize with me respectfully, as in greeting me whenever I'd have to come in and asking me how I am. They would also respond to any of my quick statements about almost anything and whenever I'd need advice from one of Dr. Bui's employees, they'd be able to give me their upmost appropriate opinions for someone young like me who is still learning on how to get through life. I very much recommend going to this place since they will answer any kind of question regarding the fastest and quickest ways on to get the entire set of your teeth to look straight, perfect, and at it's best it can get/be! read more

It all started when my mom heard of Dr. Thien Bui for my sister. Fast forward a few years and my sister had one of the best smiles I've ever seen. Then came me. I sometimes gave Dr. Thien Bui and his assistants a hard time with my bratty ways, not wearing my head gear and constantly asking when my braces would come off. Every single time, they handled me professionally and nicely. He and his assistants were always extremely gentle on me teeth. He was always very focused and made sure to ask how my sister was doing, how I'm doing, how my mom's doing, etc. Treatment started when I was 9, but I took off my phase 1 braces for a break and didn't come back until I was 16. Then I requested them to take my braces off at almost 2 and a half years. They wanted the best treatment for me and tried their hardest to convince me not to do it, but I went through with it. Dr. Thien and his staff only want you to get your money's worth, and so although he does take his time when it comes to treatment, remember that it's because he's trying his absolute best for YOUR teeth. A little hypocritical for me to say, but although I didn't fully finish my treatment, I still have people complimenting me teeth from time to time. And to be quite honest, whenever I see another orthodontist's finished work on someone's teeth, it never quite comes close to what Dr. Thien Bui has done for his clients. Making an appointment is always extremely easy, and the front desk associates are very sweet and professional. I have never experienced or seen them give attitude to anyone ever. He also has free snacks and free juice boxes! Yay! read more

Well even my Dentist would recommend him! Dr.Bui has an excellent team that is polite and the visits are always confortable they have arcade games for kids to play while waiting and movies playing while assisting you, those are just some of the perks! I also found them very reliable and loved their flexible hours would highly recommend him read more

Dr Bui is very caring and detailed in his approach to orthodontic care. I am on to my 3rd daughter about ready for braces. He explains the steps each time to each of my daughters so they understand the importance of each step. He is methodical in his approach and we have not had any problems in the last 8yrs I have been making the long drive to have my girls be under his care. I would definitely recommend Dr Bui and his associates to any of my friends. Wonderful caring staff you have in your office too. Thank you Dr Bui for giving my girls such beautiful smiles read more

If I can rate 0 stars I would. This place is extremely money hungry. My nephew has been to this office since 4th grade, he is now going towards 11th grade, that's going on 7 Years.. His teeth were never that bad to begin with, they were slightly crooked. They will keep extending the phases needed in order to take money. It's 10k already and 7 years later and 2 more years until he can remove his braces..this is outrageous. There is also always a wait regardless if we come early.. needless to say, we are in the process of trying to find another orthodontist. read more

Dr Bui is probably the best orthodontist office you can come to. He has the best intentions for every patient and he is well knowledgeable in his field. I work at a dental office and everyone I work with knows who he is because he is known for his amazing work trust me the results at the end are amazing ! I can not wait till I am done with my treatment. read more

I love this place! I got my braces done here and although my teeth were so bad, they got the job done real well. They have free snacks in the waiting room (like good snacks, like chocolate chip cookies) and while you're laying down and they're working on your teeth you just watch TV on the ceiling. All the employees are amazingly kind. Minus 1 star because one time they put this thing on the roof of my mouth to make my teeth go straight faster and it cut my tongue.. I'm a sensitive person (physically, emotionally, and all of that). Also when my mom asked the orthodontists about it they said it happens once in a while but it was obvious they were lying when they turned to each other to chatter in confusion, saying "I've never seen this before." read more

There is not enough words to express my appreciation to Dr Bui and his staff. I am so satisfied and happy with my new smile. Highly recommend this places! read more

Dr. Bui did my braces and I am very happy with the results. My teeth were a little crooked and by bite was off, and he was able to improve my bite and give me a beautiful smile. His staff is also very friendly and efficient, and his office always very clean and organized. I highly recommend Dr. Bui if you are in the need for braces. read more

This place is greedy. They try to take so many patients at a time and don't give the needed attention to their patients. The minimum wait time is 30 minutes. After that, you have to wait for another 15 to 30 minutes more before someone comes. read more

Dr. Bui only cares about MONEY. Let me break down the bill: - After deciding to switch treatment to another service, Dr. Bui wanted to charge me $500 to remove my braces. My new ortho removed them for free in 20 minutes. - Charged $80 for a 15-minute consultation recommending me to other dentists after I followed up with him to see if he knew of alternative treatments. They also didn't warn me ahead of time that the short 15-mins consultation would be $80 until I was leaving and his staff stopped me for payment. I left feeling ambushed for money. His associates are nice, so it's unfortunate that they're part of his terrible money-mongering establishment. read more

Well my review is for their service. I have brought my kids here for past 5 years. We were referred to this place by a family member. If we coul, we would've left in the middle of treatment, but we couldn't. My kids are okay with the service here, but they need to do a better job. My daughter keeps losing her brackets, COME ON! GET THEM RIGHT THE FIRST TIME!!! I shouldn't have to keep making more and more appts. On the days she gets new braces I make sure she only gets soft food. It is frustrating having to keep going in. We always have to wait, even if we were there on time. They always fall behind, and my son was once there, for 2 whole hours in the chair, waiting to be told his wisdom teeth weren't in. ARE YOU FUDGING KIDDING ME? 2 Hours just wasted on that. They need better service. Horrible people. Worse Doctors. Wishing to leave. read more

More than 5 star! They really care about your teeth life long biting health! My self, my 2 sons are doing Phase I,II here. Me and my friends have lots of doubts and question during the bracelet process especially for kids. but here, worry free, just pass questions to doctors.. waiting is bit longer, but it's worthy. read more

This is by far the best orthodontist you'll ever find. Dr. Bui is not only incredibly knowledgable and professional but he has a great sense of humor. Throughout all my appointments here the staff was extremely nice and showed concern whenever I had a question or issue. The office is located off Berryessa and parking is plenty. The office itself is actually pretty cool because there are TVs situated on the ceiling so that you could be entertained while laying down on the chairs. There are also snacks, drinks, a place to brush your teeth and games in the waiting room. I've actually had many friends come to Dr. Bui and I've never heard a complaint. Definitely deserves a five star rating! read more

Dr. Bui treated both my daughter, my son and many of their friends in the past 20+ years. We have referred so many patients there which says a lot about Dr. Bui & his team: Professional, experienced, caring, amazing results. Thank you!!! read more

I had my brace's done here. The office is pretty kids friendly (snacks and movies playing on their TV's), but the customer service is bad. The staff is super nice during your first consultation, but once you've paid, the service seems to disappear. The treatment is also quite expensive (about $7000). The appointments always run late, so you end up sitting in a crowded office waiting for 45min or more. The reason I gave it 3 stars is because of Teresa. She is one of the dental assistants and is superb when it comes to customer service and how she deal with your braces. She is very gentle and always makes sure you're okay. Its just too bad that everyone else in the office sucks!!! read more

Both of my kids have their braces done here. I am very happy with the result and have recommended others people to bring their kids here. This is a well managed office with exceptionally friendly staff and of course great doctors!!! Treatment usually takes several years so you want to carefully consider when picking an orthodontist for your kid. I want the best braces for my kids and this is the place. read more

The service is too slow and that makes me and my child frustrated. I hope the servive

My daughter has been seeing Dr. Bui for two years, and he is an excellent orthodontist that we've ever visited. The staff is always accommodating especially for scheduling, to make sure that it fits around our work schedule & my daughter's school. The most that we're very happy with Dr. Bui is that he always gives the best treatment options in achieving a beautiful and perfect smile for my daughter. Thanks so much Dr. Bui for everything you do. I definitely recommend you!!! read more

This place is always over book the appointment. Don't go to this place or you will regret

My daughter just finished her treatment & her smile is gorgeous! Dr. Bui, his associates & staff are gifted professionals. They have always tried their best to accommodate our ever changing schedules. I think people have to keep that in mind when scheduling or at their appointments. The office is trying to handle a lot of scheduling at once. If a couple people are late, it can throw off their whole day. Thank goodness for their WiFi, snacks, & massage chairs! read more

I've been a patient here for the past 6 years, and I can honestly say that this is the best orthodontist office I have ever had the pleasure of attending. Dr. Bui, Dr. Good, and the newly added Dr. Huynh are all the best at what they do. Every appointment is thorough, informative, and the entire staff is polite and provide excellent service. I have had a great experience here, and my teeth have improved exponentially thanks to the doctors' extensive and detailed care. I completely recommend this office to anyone looking for orthodontic service. A smile is worth a thousand words. read more

Dr Bui and his attentive staff have been taking great care of me for over 4 years now. As an adult, I was told by several other dental professionals that my case for braces to deal with my (very) deep bite was a difficult one, and that they would probably suggest jaw surgery before attempting further orthodontic work. Dr Bui and Dr Good worked out an approach that would get me the desired results without surgery, and I couldn't be happier. Thanks team! read more

They just care about money, my first time there just for concultation, at first i dont want continue with them because they charge too expensive but they told me my teeth have to do deep clean and treat the gum first and he will refer the good dentist for me to do that, and i have to take x-ray first so they can send me to a good dentist and send that result to them to help me to do deep clean my teeth .... and i have to pay 380$ first for x-ray and another 3D ....then i call that dentist to ask about the price and send them x-ray i took in here but they said it will not work and they have to take another x... oh my god , 380$ x-ray for what ???????? read more

Dr. Bui and his attentive staff is great they welcome and taking good care my son especially the treatment coordinator HA she is the best I almost don't want to come and bring my son there because of my first experience called but when I call back and I talk to treatment coordinator she change my mind and when We come to our first consultation for my son and meet Dr .Bui he his a great orthodontist when you have concern he ans you or call you I like that it's show his really care I higher recommendations Dr. Bui read more

I'd give this place 0 stars but that's not possible. BRACES TOOK FOREVER (3.5 YEARS) I AM SOOOOOO UNSATISFIED WITH THE RESULT, I WANT A REFUND OR SOMETHING. My smile is even uglier now. My teeth kinda flare out and when I smile, my entire top row doesn't show and part of my bottom row shows. It wasn't like this before I got braces. LONG STORY SHORT, don't go here for braces. Your teeth will look horrible because they leave the braces in too long which is probably why my teeth kinda stick out and why I don't have that perfect ":D" smile. Most of my friends who went here didn't get a hot job either. It only looks professional because it's more professional than your average orthodontist. I don't know why everyone is giving this place 5 stars? Either their standards are extremely low or they have horrible taste in a perfect smile. Anyways, if you want braces go anywhere but here. read more

This is the worst orthodontics experience of my life. I went to Dr. Bui because I have TMJ and needed a nightguard/ TMJ splint. My jaw had never hurt before in the 5 years I've had TMJ, but once I started wearing the night splint, I got excruciating pain in my jaw. I gave them several chances to fix the splint, but the pain only got worse until I needed to take pain killers to fall asleep at night. Finally, I went to the office and told them I needed a refund and returned the splint. They said they'd call me about the refund that day. They never called. I had to call 5 times and even go to the office before they finally issued the refund. Then, after all this pain and horrible service, they said they were still going to charge my insurance. I asked them how ethical they thought that was- charging insurance for a service they messed up and a product I returned and told them that they needed to refund me and my insurance in full. I don't know what kind of service they have for braces etc, but I would NOT go here for TMJ. read more