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    Things Remembered

    3.4 (5 reviews)

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    8 years ago

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    New Balance

    New Balance

    4.7(17 reviews)
    3.6 mi
    $$$

    Phenomenon customer service. On a recent visit I was so impressed with the attention I received…read more They will measure, evaluate the best type of shoe and make adjustments as necessary. Pricing seems to be in line with other brand name manufacturers. Great place to check out in the Hilltop Marketplace Shops.

    Let me preface this review by saying I suffer from Charcot foot and have been in a walking…read morecast/boot for 4 years. I have been to every shoe store in the tidewater area and have met with less than unsatisfactory service. New Balance was the last place I had yet to try and did so on 8/12/25. My family and I walked in and was greeted immediately and asked if there was anything I was looking for. I went there looking for a particular shoe that they offer but they did not have in stock. Nick, was the gentleman that assisted us and I explained my situation and he knew exactly what I was talking about and started to educate me on the shoes they offered that could help my condition. I tried in several pairs as we talked about hip-hop and how the music has changed over the years. I finally settled on pair. Out of all the places I've visited, this was the only place that listened to me and understood my problem. They weren't trying to sell me a shoe, rather a solution and it was worth it to wear that pair out of the store and finally walk on my own without the help of a walking boot. I will definitely be back and will always recommend this store and Nick.

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    New Balance
    New Balance
    New Balance

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    JCPenney

    JCPenney

    2.9(26 reviews)
    0.2 mi
    $$

    There is a reason I literally do not even step into a JC Penny's these days. They offer me no…read morevalue. In scream moment I decided to ship them for jeans. JC Penny's offers a wide selection of Levi's and a smaller offering of Lee. I browsed their stock along side an employee in the same area, within feet. Approximately 10 minutes later I left without ever being acknowledged. Last time I enter their store in Lynnhaven Mall.

    I haven't been in a JC Penny in a looooong time but a quick google search revealed they have the…read morefancy pillows I wanted to replace for our bed so my husband and I poked our heads in while already at the mall running errands. The store is a bit musty, old looking, and derelict. It's no secret JCPenny is on the down swing - this bargain department store has some die hards among the boomers but it's not popular with younger folks. Still, they do have some good sales and cute clothing if you're willing to browse. I only went upstairs to the second floor home section to try to find these pillows. I found them, woooo, and for two it was $230 (insane I know but they're amazing) - the sticker said what looked to be buy one get one free as well as a 35% teacher discount my husband had. So we tried to verify if the signage was right and the coupon could be used. I walked the entire upstairs looking for a register to check/pay and couldn't find one or a single employee working up there. So I had to carry these huge pillows to the first floor - again - walking all around looking for an employee and a place to pay. The ladies at jewelry checked the price but said they had no idea about the sale and couldn't help me - I'd have to go stand in line and they pointed to the SINGLE register for the entire store apparently with like 12 people in line. Nooooopeeeeee - I'm out. Not impressed. Buh-bye.

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    JCPenney
    JCPenney
    JCPenney

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    Uptown Cheapskate - Virginia Beach

    Uptown Cheapskate - Virginia Beach

    4.1(89 reviews)
    5.3 mi
    Locally owned & operated
    Women-owned & operated

    This place is amazing I have found some great pieces. You have to be patient and comeback often…read more The staff is great. You might have challenges if your expectations is greater than what they offer so you can sell your clothes yourself. Remember there are young people working here and kindness is free. Jackie Army retired hoorah

    I want to start with I was not please with customer service when walking in they dismissed me and I…read more did not greet like others who walk In. And when I was ready to check out I had to move around to get someone to notice me and ask me if I was checking out and when I did get check out the associate that assist me was short with me and was not really getting welcomed vibes and when she gave me my receipt I was expecting like a typical shopping bag but I guess they do not do that or at least told me they do not. And when she was done she just kind of walked off . Overall experience was not terrible but it wasn't the best customer service interaction and I feel like as a business that serves with intent to make people feel welcome and appreciate it to find nostalgic pieces or even fashion in general should feel equally welcome and it just felt divided there . And I actually only stopped by because I was near the area and I was recommended by this by vintage store nearby. The only good thing that I can say is that the clothes options were really good and the price throughout the store was good and the way there organized the store was nice where you had a variety to pick from and I was able to find a lounge beach top with a black top and cargo pants skirt a perfect outfit for the beach or lunch date and more. Again, I wouldn't recommend going to this establishment other than buying clothes, but I hope in the future that they work on their customer service skills and treats people equally

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    Uptown Cheapskate - Virginia Beach
    Uptown Cheapskate - Virginia Beach - Store front

    Store front

    Uptown Cheapskate - Virginia Beach

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    Things Remembered - deptstores - Updated July 2026

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