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    Thinking Of Granite

    5.0 (1 review)

    Services - Thinking Of Granite

    Plumbing inspection

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    2 years ago

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    Metro Flooring Contractors

    Metro Flooring Contractors

    (98 reviews)

    I had an amazing experience with Metro Flooring Contractors! They did a fantastic job on my…read morehardwood floors -- the quality of the work and attention to detail truly exceeded my expectations. The team was professional, efficient, and made the whole process smooth from start to finish. My floors look absolutely beautiful, and I couldn't be happier with the results. I would highly recommend Metro Flooring Contractors to my family and friends, and I will definitely be using them again for my next project!

    Thank you for your response. I'd like to clarify several key points for accuracy…read more First, there were not "multiple service visits." Metro Flooring came out only twice--once for the original installation in 2021, and once in 2025 for warranty repair due to plank separation. Second, your response actually confirms an important issue. As you stated, this flooring can be installed either as a floating floor OR as a glue-down system--but not both at the same time. However, during the 2025 repair, your installer glued down planks in an area of what is otherwise a floating floor system. This directly contradicts proper installation standards and prevents the floor from expanding and contracting as designed. After Metro Flooring refused to return and inspect the issue, I had a contractor come out to evaluate the floor. During that visit, the contractor identified that planks in the repaired area had been glued down. I then retained a certified floor inspector, who confirmed in a formal report that mixing installation methods (glue-down within a floating system) is improper and can cause the exact failure that occurred. Additionally, Metro Flooring declined to return to inspect the issue, which required me to incur additional expense to obtain both a contractor evaluation and an independent inspection. This situation is not the result of improper maintenance or misuse, but rather the result of an improper repair that altered how the flooring system functions. I am simply seeking a fair resolution for a floor that failed following warranty work.

    Thinking Of Granite - cabinetry - Updated August 2026

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