I went to Grand Strand Dentistry back in October for a tooth extraction. Initially, I was told the…read moretooth could be pulled for around $300, which I was fine with. While there, the staff strongly encouraged me to get an implant instead and explained that they use Cherry for monthly payments. I asked them to run my insurance and give me the total cost before I agreed to anything. After waiting about 30 minutes, they came back and told me the total would be $1,900 for four visits, everything included. Based on that information, I agreed and signed up with Cherry. The first two visits went fine. However, when I came in today for my third visit, I was suddenly told I owed an additional $1,700. I explained that I was already enrolled in Cherry and had agreed to a total of $1,900. The front desk employee admitted she could see the quote I was given, but said what she had in the system was different. After speaking with the office manager, they still insisted I owed $1,700 more. I made it clear I was not agreeing to any additional charges beyond what I was originally quoted. I also asked for a partial refund since, at this point, the only service performed was pulling the tooth. They refused. So in the end, I paid $1,900 for a single tooth extraction--something I was originally told would cost about $300. Please be very careful if you go here. Make sure you get everything in writing and verify exactly what you're agreeing to. This experience was extremely disappointing and feels very misleading

6 month check up , cleaning , all went well This is my second review jenna took great care of…read moreme ! The staff is welcoming , the renovations are amazing , roomy , tv to distract any nervousness My apprehension will be less at each cleaning . A good experience ! Madalyn aka " Songbird "

Kevin Macpherson, PA-C provided me with OUTSTANDING care!…read more He was excellent! When I arrived, my pain level was intense, I could hardly walk; he diagnosed my issue within minutes, he was thorough, professional, articulate, very knowledgeable; and took his time in explaining in detail my issues, his recommendation and how he was going to address the problem. He had me out the door with little, to no pain in about 45 minutes. I've been more than satisfied with Kevin's diagnosis, it was spot on....and my recovery has been impressive. He was everything you would expect (and more) from a consummate professional. I'd definitely recommend Kevin!

On December 11, I went to Ortho SC with excruciating back pain and could barely walk. They took…read moreX-rays of my spine and told me everything looked fine. I was given a muscle relaxer and prednisone and told the MRI department would call me to schedule an MRI--$460 with insurance--and then I was sent home. That night, my pain became unbearable. I suffered severe muscle spasms, got no sleep, and was in so much pain that I cried repeatedly. When I called Ortho SC first thing the next morning to explain what was happening, I was told they could not help me and that I should go to the emergency room. When I asked about the MRI, I was brushed off and told someone would contact me. I had to push to be transferred to the MRI department myself. There, I was told the next available appointment was December 22--nearly two weeks later. I was informed that there were 66 patients ahead of me and that my pain did not warrant any urgency. Being told to live with this level of pain for weeks was not only unacceptable, it was inhumane. When a complaint management representative finally called me back, her response was simply, "If you're in that much pain, go to the ER." This was after Ortho SC had already taken my insurance, performed incomplete imaging, and sent me home with no answers and no plan. I have never felt so dismissed, abandoned, or powerless by a medical provider. Out of desperation, I found a spine specialist on my own and was seen the same day. They immediately took proper X-rays, including a front view that Ortho SC never bothered to do. The doctor showed me that my spine was shifting to the right and that I had two compressed discs at the bottom of my spine--conditions Ortho SC completely missed. I received injections that actually helped my pain and was given a clear, competent treatment plan. This experience highlights everything wrong with large, corporate-style healthcare practices. At Ortho SC, patients are treated as numbers, not human beings in pain. I will never return to Ortho SC, and I will actively warn others to avoid!

I've never had much of a problem at CMC. Until Monday. I was woken up by severe back pain. I…read moretried to wait until I could see my regular doc but it got so bad I just couldn't. I called the rescue squad. They were wonderful. Got to the hospital, there was a girl in my room that didn't acknowledge me, didn't introduce herself, I don't even know who or what position she held. She only spoke to me when I asked a question. She then just left and I was alone in my room for about 20 minutes. The nurse practitioner, Aileen, told me I had a pinched nerve. There was no testing of any kind. No X-ray, no MRI, she didn't even bother physically looking at me. She said I have a pinched nerve and I was free to go. She gave me prednisone. She also told me she was referring me to ortho, and gave me papers with their info on it. It was all wrong. Wrong address, wrong doctor - she didn't refer me at all. And the doctor? A HAND surgeon. I went to the proper orthopedic doctor at OrthoSC. Had X-rays and an MRI. I actually have one slipped disk and one ruptured disk. And the nerve is pinched in two places. I have to contemplate a shot vs surgery, which would happen anyway if the shot doesn't help. I was not taken seriously at the ER, I was dismissed with no proper care or testing. And I was incorrectly diagnosed. I'm disgusted. This is not how you should treat patients. It totally discolored the good experiences I've had. And I should thank them for the extra pain time because you know, it is "just" a pinched nerve. I'm angry.

FRAUDULENT BILLING PRACTICES! Update on this review: CMC hospital is still billing me to this day…read more In fact, now their anesthesiologists has joined the party, and is also billing. PLEASE STOP BILLING ME. GET IT TOGETHER CMC AND FIX YOUR BILLING SYSTEM ONCE AND FOR ALL. I have a balance of 87.10 on my account and now the new anesth. bill. Once again, I have two insurance policies. If any balance remains after the first policy pays, the second policy pays the rest. This is the first time in over 20 years that I have EVER had this problem - only with CMC. Please have a heart, please fix this. My mom is worn out from trying to help me with this. 15 calls now. The supervisor in billing promised to take care of this, yet the stress continues. I would have given this hospital five stars, but because of there billing department they deserve a 1 star rating. I had nasal surgery October of last year and I am not supposed to be billed at all because I am on dual insurance coverage. What one does not pay, the other does. Dr. Darin Sutton was a great doctor but the billing at CMC is awful. My mother has called in 10 times now. Today we spoke with Destin, before that it was Rose, Tammy, Brittany, and a bunch of other staff in billing. We were told many times to call our insurance, although my insurance said that the hospital/office should not be billing or bothering me at all. My mom has spent lots of time trying to get this fixed, but I still show a balance. The last lady my mom spoke with actually said that the bill would go to collections if we don't pay. I have never been billed for a dime from any doctor or health office. My insurance pays for all of my medical needs. This is stressful and neither of us would use CMC again. Another 45 minute call begging for CMC to file the claim, and stop billing us.

I went to Dr.Sutton for a small growth in the back of my throat (almost like a skin tag). He said…read morehe removes them quite frequently and did it right in the office. Numbed it and I didn't feel a thing. He didn't rush me like so many other Drs do. Answering all my questions and concerns. During the exam he also found a small growth on or close to my thyroid. Now mind you I had just had my yearly physical with my primary Dr. and he didn't notice it. Sent me right away for a cat scan and will keep an eye on it and recheck in 6 months.I was very satisfied with him and my visit.

I fell and smashed my nose. No ent saw me in the emergency room, but I got an appointment 3 days…read morelater. Surgery was done and 2 days later i was asked how satisfied I was. It was still very swoklen, but i replied "it was better". I called a week later to say there was a hole in my skin with white stuff. The nurse insisted she knew it was a stitch. I called again there were 2 holes. I had to fight to get an appointment 2 weeks later, they would fit me in. Nurse told me to take the bandaid off my nose. I told her there was no bandaid. Thats my nose! Doctor assured me it was "tissue". He kept saying "I fixed the bones." I went to charleston. They operated on the bridge of my nose and found bone fragments and a staph infection. Sutton is a terrible doctor and his nurse thinks she's an expert on everything. I could have died from a staph infection so close to my brain. Terrible customer service too.

Dr. William C. Harding IV, DMD, is very friendly and professional and has years of experience. I…read morefelt completely reassured in his care and he replied to all the questions that I had. I'm always asking questions because I have to know every detail! Dr. Harding, his assistant and his office staff were all very patient and kind and took their time with me. That is very important to me because it shows how caring all of them are. His assistant, Renisha, made me feel very comfortable while we were doing x-rays and scans of my mouth for the removal of two broken teeth that were next to each other and for getting the needed scans for making a partial for me. The quality of care is excellent! Thank you so much Eva, Anastasia, Maureen and Amy at the front desk who helped me get set up for an appointment SO FAST and for answering all my questions. The entire dental office from the dentist to the assistant to the front office staff are all a very friendly, extraordinarily helpful group of people! I highly recommend Dental Care at Sayebrook for your next dental appointment! It's very easy to make an appointment on their website: https://www.dentalcareatsayebrook.com Sincerely, Stephanie W.

One of the best Dentists I've ever had. He's very good and cares about his Patients. Excellent…read morestaff as well. Bob Keating Myrtle Beach SC.

First visit to the Conway location and was very impressed with the facility. Large and beautifully…read moreappointed, it reminded me more of a spa or LA plastic surgeon's office. Dr Quillen was excellent and the PAs were great too. Highly recommend.

I Had Dr Timothy Quillen called me at home and threaten me.He is being investigated by SCLLR …read more They are also being investigated for Medicare FRAUD! Misuse of cystoscope testing and billing. BEWARE

Excellent service . Always comfortable at the office when I have my checkup. Great Care will…read morerecommend family and friends to Sparrow Dental......Thank you Sheila Bryant.

By far best dental office I have been to. The office is very clean and inviting. The staff…read morefriendly and helpful. An A+ experience and service with the hygienist. Dr. Lu is the best dentist I have ever been examined by. He gave the most thorough exam, he is knowledgeable, caring and compassionate with a great sense of humor. We are grateful to have found them and would highly