Staff very unpleasant while inquiring about prices for the gym. I'll take my business to planet…read morefitness where the staff aren't rude.

Sorry for this being so long but it's important for me to include every detail. No problem with the…read morepeople there but I got scammed out of 300 dollars. I called to cancel my membership and was told he cancelled it and was all set. It stopped charging my card for months while in the meantime a number kept calling me but would either get sent to spam, i wasn't able to answer, or when i called back it was an automated robot talking about my planet fitness account and not my fitness edge account so i thought nothing of it. It sent me a voicemail that it was for fitness edge so i made sure to answer the next time and as i answered there was no words for 10 seconds and then it hung up. I blocked the number continuing to think nothing of it as i still wasn't being affected by anything to my knowledge. Later i got sent an automated text saying i signed up for fitness edge alerts and was confused so i emailed the email provided and as i did that it said that i had an ongoing past due balance of around 300 dollars that i had no clue about. I later called to clear it up hoping to talk to the owner but whoever picked up was rude from the start refusing to tell me when the owner would be there but i instead tried to talk to him about the situation. He denied anyone ever told me my membership was cancelled and denied that the money not being charged on my account when i was told it was cancelled wasn't their fault or a coincidence but instead "my card expired." (My card never expired) He also said they didn't cancel memberships on the phone and i replied by saying i understand that but i wasn't told that by whoever i called and asked if i could come in to cancel it and he said id have to pay this money that i didn't know i was being charged. After more made up lies and disrespect after i was nothing but respectful i asked one last time if he knows when the owner will be there and he again refused to tell me and hung up. Im going there soon to try and clear this up and hopefully not pay the money that i didn't know i was being charged but even if i do clear it up and not pay just be mindful that this could happen to you. (Also somewhat unrelated but before this i had stopped going for about 3 months while letting it still charge me because i wasn't sure if id be going back or not. That being said i allowed them to take about 300-400 dollars without even using the gym and they still tried or did scam me out if an extra 300 dollars after cancelling with this whole situation) Great people to work with but absolutely horrible customer service and risk of being scammed.

Management - please get rid of this strange bright strobe light in the "relaxing" area. As someone…read morewith a serious brain condition this can trigger pretty substantially, this light is awful. And I'm assuming nobody who is optimally functioning looks at it and is like "wow, nice atmospheric addition!" Lmao It's strange and like it's signaling something is wrong. Anyone who is epileptic or any light sensitivity I recommend you do NOT use the "black card spa" area as this is dangerous. And ugly? Lol

Smart ass desk guy.... Am 71 went to get a tan 23.5 hours,…read moreafter last tan was told "you know what PF policy is.... "THAT is an ARBITRARY 24 hour EXACT time FRAME. Don't come 23.5 hours!!! cause Mr rules is the ENFORCER of the arbitrary time frame. Not the only gym in area......

Very small gym, poor customer service and insufficient equipment. Do yourself a favor and find…read moreanother gym.

Tremendous assortment of equipment, friendly knowledgeable helpful staff. Definitely recommend.read more

ISI Myrtle beach is the best hands down! I've worked out there AND worked there as a sales…read moreassociate. The management cares deeply about the members and their progress in the fitness community. Totally recommend!

This gym is a rip off. They scammed me out of $750 and refuse to compensate me for colllecting fees…read moreeven though my membership was cancelled. I would not recommend anyone join.

Best gym in the grand strand along with iron legacy. Perfectly placed ceiling fans over CARDIO…read moreonly. Great space to exercise. Friendly staff. Always cleaning.

The front desk always addresses you when you arrive with a smile and ask if they can help you in…read moreany way. The machines are kept clean and instructor, Andy is fantastic in the circuit. Always very professional and reliable but friendly as well making the work outs go smoothly and efficiently.

The club is clean and wasn't too busy. They gave me a free pass to try and I'm glad they did. I…read morewon't be returning. The music was offensively loud. I'm not too old - it's BAD. Even in the locker rooms you cannot hold a conversation. Even the sauna (yay women's only locker room located one) was too noisy it was painful. I don't mind EDM but not at ungodly decibels. Pass.

DO NOT JOIN THIS GYM. I submitted through Crunch's website that I wanted to cancel months ago. I…read moregot a notice on Sunday, 3/1 that there was an issue with my payment. Upon looking at my bank statement, I had been charged monthly for the gym. My credit card has not changed, there should not have been an issue with payment and they admitted that. Not realizing that the membership was never canceled was an oversight on my part, yes. However, once notified on 3/1 and realizing my membership was still active, I called the gym on 3/2 and they told me to email the manager. I emailed th manager on Monday, 3/2 with a written request to cancel. The manager then told me I had to come into the gym and cancel in person. I went into the gym on Friday, 3/6 to cancel which was the earliest I could get there as I was out of town all week for work. Upon requesting to cancel at the gym, they told me I owed March dues AND the annual 2026 $60 fee. I told them I didn't want to pay the annual fee as I had requested on 3/2 to cancel and that fee was due on 3/3. They told me I still had to pay the annual fee since it was due on 3/3 and I it was now 3/6. Even though I had a written request on 3/2 to immediately cancel. I didn't even mind paying the $27 March dues (even though I think they should've prorated it) but to make me pay the 2026 annual fee for something I was already cancelling is absurd. DO BETTER CRUNCH. Save your time and money and find a gym elsewhere. This one does business unethically. Look them up on BBB and see that multiple people have had the same complaints.

10/10 experience .. we're traveling around the east coast from California and this is the best AF…read morewe've been to.. the owner greeted us and said bye when he was leaving, the other members were nice and seemed to take their workout serious which we like, it was clean, had a good smell and over all felt like there was good energy.. sad we're leaving.. wish we could get another session in here before we go to our next stop.. thanks for having us!

I love this place and staff. Very clean…read more. It's a gym not a fashion show. Staff is very supportive and caring with out being pushy. Very happy . Great job Patrick and family.. Amazing...

MBHPC is seriously the best. I've been going here for about 3 months and I've already seen…read moreprogress. As long as you show up these guys will help you reach your goals. I really enjoy taking the Human Performance classes because each workout is different and innovative. My problem before coming to MBHPC was that I would go too hard in the gym and then be too sore to even move the next couple of weeks. These guys get you on the right plan to see the progress you want without feeling too sore to move! This place is seriously perfect for any athlete, person with an athletic past, or anyone who is trying to get fit and healthy for the first time. They know what they are talking about and will help you reach your health and fitness goals.

This is the best gym on the grand strand. Amazing coaches to help you reach your goals. Very clean…read more Workouts are never the same. This is your one stop shop to all your fitness needs and nutrition needs to get you in shape. Very affordable