Good coffee. Fresh, not burnt tasting or old. Friendly, prompt and welcoming service. Area was very clean.

I went on a Saturday at 1 pm. There was no line when I got there. I saw they had featured drinks fall flavored, so I got the banana bread latte. It came with oatmilk which was great because I do non dairy milks. I got it hot. It was delicious! I love getting coffee here because it's not too sweet which I'm picky about because I don't like when coffee is too sweet so I have to ask for half sweet. I didn't have to ask for it half sweet, it was perfect! Will come again when in the mall. read more

Thomas Hammer Coffee Roasters - Banana bread latte - Coffee & Tea Near Me - Spokane, Washington

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This is inside the Providence building. Nice atmosphere, customer service. I'm a bit of a coffee snob I owned my own espresso shop for 12 years. But I enjoyed this coffee! Good flavor and hot! They offer a few pastries too. Prices high but that seems to be the new norm! read more

This isnt your average mall coffee. The coffee here is extremely smooth and made to perfection. The latte was the same quality as you would get from your neighborhood roaster. Definitely will be back! read more

Thomas Hammer Coffee Roasters - Latte - Coffee & Tea Near Me - Spokane, Washington

Wow!!! Talk about smooth and full bodied. Stopped here for a latte to enjoy while checking out the mall. I wanted soy but they only had almond or oat milk, so I chose the oat milk. Good choice! The barista was friendly and the latte was served within a minute of ordering. There were a number of drinks ready to be picked up as well as quite a few people sitting around drinking their coffees. A good sign. The coffee was competitively priced at $3.75 for my 12 ounce drink. Definitely worth a visit every time you set foot in the mall. read more

Thomas Hammer Coffee Roasters - coffee mugs on a table - Coffee & Tea Near Me - Spokane, Washington

Their oat milk is SO, SO yummy!! They make the creamiest latte EVER. And their espresso is also bold and coffee forward. Yum. This is a super cute stand in the Valley Mall. It does require customers to walk in and get your "coffee fix" but hey, walking is good for you!! They also have a few tables and chairs to sit and enjoy or you can just take your coffee with you if you are doing some mall shopping. Definitely a perfect latte! read more

This was my first time at a Thomas Hammer Coffee Roaster and it was a pleasant experience I ordered an Orange Vanilla Late with an Ultimate Chipper Cookie and both were delicious. The staff was welcoming and pleasant, they provided great service and the general ambiance was relaxed. The food and drink were prepared quickly and I was on my way. I would definitely recommend this establishment read more

Thomas Hammer Coffee Roasters - a cookie and a cup of coffee - Coffee & Tea Near Me - Spokane, Washington

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I enjoy the coffee at Hummer, but whenever I visit this shop (which isn't frequent), I encounter unfriendly staff. Today, my daughter had a very sweet cocoa. When I requested milk be added and reminded the staff that pouring it straight from the cold fridge would make it chilly, they complied but left just a little in her cup. When I asked them to pour the remainder into my daughter's cup, the barista seemed displeased and poured it sweepingly, causing milk to drip all over the counter. I regretted leaving a 15% tip on all my purchases, including the minute maid juice. read more

Living in Washington, you have a lot of options when it comes to coffee and tea. My wife and I are on a mission to try as many places as we can and Thomas Hammer is one of our new favorites! I'm a connoisseur in the tea department and my wife covers the coffee side. On this visit we shared a blueberry fog tea and I have to say it was a taste sensation. 5 out of 5 stars. The other thing I really appreciate about Thomas Hammer is that they don't charge extra to sub regular milk to oat/almond milk. We also ordered a couple of scones and they were fresh and delicious. read more

I had a truly delicious coffee here and the barista was really friendly and helpful. Unfortunately the woman who took my order became very rude after I was handed a hot coffee when I specifically said "definitely iced." She said "it's okay" at least three times even though her tone and manner were obviously saying she was super upset. Then she said it again followed by "even though I said do you want 2% milk in your hot coffee?" So she didn't hear me even though it's her job to listen to the customer but I'm at fault because I didn't hear "hot" in that sentence. She said it was okay yet again. Yes, it's okay because the sweet barista remade my order. In a service job the customer matters most. read more

The best mocha I've had since I can remember. Very nice shop with wonderful atmosphere. The baristas on duty were very friendly and helpful. Some fun flavors unique to Hammer Coffee. The Jack Hammer. How fun is that? The Velvet Hammer. You'll have to go and find out for yourself what those are . We were just passing through on our yearly trek to Wyoming from California, but we'll be back! read more

On my recent sojourn back to Spokane for Thanksgiving with the fam, I had an epiphany: Thomas Hammer is like Starbucks if they had never gotten popular and were just a little chain with a few local stores. Their coffee has a much better taste than Charbucks. They also carry that staple of all Spokane coffee shops, white coffee. If you've never had it, imagine an espresso drink with only one shot but the strength of a double or triple. It's also said to not mess with your stomach like regular coffee. Perhaps the greatest thing about this place is that they sell Hammer t-shirts and hoodies. A friend of mine has a shirt and every time she wears it she gets looks that seem to say, "Wow, that girl must really like hammers" or "Watch out, get too close and she could go crazy and smack us with a hammer." read more

Thomas Hammer Coffee Roasters - a woman in a black hoodie - Coffee & Tea Near Me - Spokane, Washington

Stale week-old pastry, I bought an expensive coffee and a tiny four-dollar brownie that was dated Sun on the bottom of the wrapper and it was Friday. Stale and crunchy Couldnt return it I went through the drive-through and was miles away. Never happen at Starbucks. read more

I wish Thomas Hammer would open a coffee shop in Seattle! Mr.Hammer succeeded in creating addicts at GU when he opened shop at the Jepson Business School. I've been away for 7 months now and I crave the lemon poppyseed bread and the Carmella deVille daily. All of the Spokane shops have consistently high quality service and although I am not a drip drinker I do appreciate the Mighty Leaf teas, clean design/decor and yummy treats. read more

While working at the mall for the second time, I found myself living at this coffee shop before and after my shifts. What cultivated such a 5 STAR profound experience at this Thomas Hammer was the following categories: food, quality, personable staff, and exceptional above and beyond service. There were many occasions where I would order a blended chai and a bagel toasted with cream cheese. The quality of food was significantly high. The bagels were fresh from a company picked bakery, the cream cheese a higher grade, and the chai a blended smooth flavor that kept me wanting more. Another item I fell in love with was their hot/iced tea with honey added. The passion and personality that I visually observed for 30 minutes each visit while i ordered, waited, and finished my food consistently rose above the highest caliber in customer service that I have observed and experienced. On several occasions I was taken care of with extra drinks, (larger size then i ordered) or a free ice water, and refills galore even without ordering anything with it (they charge 50 cents usually for an ice water). The baristas took the time to remember their clients - made easier by frequency of course, but they took the time to deliver a unique wholehearted approach to everyone. To those that returned, the baristas invested time in both conversation and mutual encouragement. This coffee shop is the real deal in both product, and experience. 5 of 5 stars is well deserved. I recommend this coffee shop specifically over the other Thomas Hammer stands and even Starbucks. The area is great for meeting up with business agendas, in addition to friends. Seating is available outside and inside the coffee botique so privacy is available. I will return to visit this location for sure! =] read more

Honestly would just like to be treated with the same patience and respect as the other customers. Not with attitude. Thanks.

I love this Thomas Hammer and the people that work there, and they have great drinks! The reason i'm not giving 5 stars is because of how slow they are, I feel they have No sense if urgency when it comes to making drinks. I've been going to this TH for years because I work in the mall, and I feel they dont think they have to go as fast because its a mall coffee stand. The old staff that use to work there when Hilary was the store manager worked Extremely fast, weather they had a line or not. I absolutely love the staff there, and they all have great attitudes. I just want a little quicker service read more

Went with some friends on a Sunday morning, the staff was a little rude to me, and my friend who is lactose intolerant asked for a drink with almond milk, received a drink with regular milk and when she went to get her drink redone, the barista kept the drink behind the counter for a few minutes and gave my friend the same drink still containing regular milk. The staff obviously didn't care, and giving people who ask specifically for orders based around avoiding allergies wrong orders is a serious health concern. read more

All of the TH's I have been too are great, but I really like this one. I love how it's in my favorite mall and that there is no ceiling above the cafe, so you can people watch people on the first and second level of the mall. I usually get the carmella de ville or black and white latte..super tasty! Baristas are always friendly and take their time making your drink so it turns out perfect. Occasionally I'll get a baked treat and they are pretty good too. Love this local business! read more

I have been here twice. Its my spot when I'm in town and need to do a little bit of work. I drink americanos, straight up, no cream no sugar needed. The coffee is great! Staff is cool. They even serve the coffee in a mug if you're driving there. read more

great coffee, delicious unique tasty food and excellent service. A fantastic alternative to Starbucks

I have visited Thomas Hammer at the Valley Mall on multiple occasions and I absolutely love them! The manager Ashley normally makes my coffee and she is always so upbeat and friendly. My drinks have always been delicious and I would highly recommend this place to anyone! read more

great coffee and great staff... i loved coming here on my way to work and getting my chai tea latte... and a bite to eat... i have nothing bad to say... read more