Our family have been going to Thompson Animal Hospital for roughly 35 years and the doctors and staff have always been exceptional! They have always been there for our family through 12 dogs and one cat. Physically and emotionally they have gotten us through routine checkups, emergency situations and our pets crossing the rainbow bridge. They've always known what to do and helped us through so many situations with our fur babies. read more

Front desk worker is absolutely rude. Hung up on us when trying to reach out about our dog who was having an allergic reaction and has been seen there before. read more

Went to another vet for neuter hundreds cheaper. Had an allergic reaction the same day and refused to help my swollen itchy puppy in the lobby after being a patient for 2 years prior with the dog and my other dog. read more

Very kind and caring staff. I really like Dr. Thompson. She is gentle with my cat. Poor thing had ingrown nails and she fixed her right up and sent me home with an antibiotic. Kitty was on the mend and feeling better after the first dose. My other cat is going later this week to see her, as well. No ingrown toenails for this one, but he is old and arthritic. I know Dr. Thompson will be just as gentle and caring with him too. read more

people in office are terrible and don't know ow what their talking about. tried to say my dog has tested positive for heart worm and she has never had heartworm. if you question anything the glorified receptionist says, they get a attitude and just hang up on you. on top of that they are extremely extremely overpriced. when it cost over 300.00 for a visit and a couple of shots that is insane read more

I am very sad, I took my 6wk kitten in twice, He was on the mend, a little dehydrated, wanted to make sure he was ok. The dr checked him, and gave him a deworm medicine. We took him home and not even 24hrs later, we was dead. I searched for 3 yrs.to find my lil Ziggy, and now he is gone. I strongly believe the medicine killed him, Why did the Dr give it to him knowing, he was dehydrated? Broken hearted!!!! Very very sad read more

Very caring with your pets, they send out reminders of when your pets needs their updated check ups and shots.

Pretty disappointed in the lack of customer service I just received on the phone from a gentleman at Thompson Animal Hospital. Short, cold, and rude- my apologies for calling YOU at YOUR job. We will take our business elsewhere. Hope your day gets better. read more

We used them a lot before we found our current vet that is closer to us. I always recommend them to anyone near Canton... They are very nice, friendly people, and their' prices are reasonable... They are knowledgeable, and the place is clean... read more

I recently changed to Thompson's after many positive referrals. Dr.'s Thompson's are wonderful and caring! The staff was also very professional. The office is neat and clean as well. I took my Wire Fox Terrier there for a second opinion on a teeth cleaning and extraction. Her teeth look great (I am a hygienist so I know what tartar looks like) and she did wonderful after the extraction also. We found our new vet!!! Thank you to the entire staff @ Thompson's Animal Hospital read more

Highly recommend. Prices are reasonable and they don't try to upsell you on things you don't need. The ancillary staff are all very helpful and friendly.Robyn is very caring and empathetic and always answers the 101 questions I ask. read more

Update to original review. They are cheaper here because they do less (maybe know less). When faced with serious problems they are truly stumped as for diagnosis. When went to pickup remains of our pet had to wait for 15 minutes at the counter while receptionist was on personal phone call. There was no apology for the extreme un-professional behavior. Will never go back there again. As for YELP....you aren't doing anyone any service by hiding the true/ bad reviews. read more

I have never been treated the way I have been treated here! First off the doctors have No idea how RUDE AND UNCARING their staff really is!!! Calling in there for anything is the most uncomfortable phone call you could make and seeing that they work in the field they are in they should show some compassion to their patients!!!!!! The one man and the 2 woman who answer the phones need fired !!! Awful Awful Awful I will never be back. And to the staff- thanks for losing another patient with your rudeness get out of the veterinarian line of work you Miserable humans ! read more

The Thompson's are very caring and give thorough exams. They know what they are doing and process are affordable. They want the best for your pets and the owners. read more

We have always had great experiences taking our dog to Thompson Animal Hospital. They are gentle and caring with our dog. The prices are extremely fair and reasonable especially when we have needed medicine for a couple different health issues. They are thorough and have taken great care of our dog. Worth the drive for us for the care and service given. read more

The front office worker was very rude and got attitude when we didn't know much about a dog we had just got from the pine that week and made us feel very uncomfortable. We switched vets and will not be back read more

I would have given Thompson's Animal Hospital 5 stars until yesterday. I took my pup on 8/1 to receive her bordetella vaccine as I was preparing to board her. When I called TAH to schedule the appointment, I was informed she would need a booster 2 weeks after her initial shot. I was planning on taking her to the kennel on 8/8 (7 days after her scheduled vaccine), so I asked if it was okay to board her before the booster shot. I was told, "As long as the kennel is okay with it. You'll have to call them and ask what they are okay with." The kennel said as long as she has the first shot 5+ days before dropping her off, we'll be good to go. TAH gave me no further information about the way the bordetella vaccine works. When I picked my pup up from the kennel, she was coughing and hacking pretty bad. She was there from 8/8 - 8/11. I called TAH on 8/12 and explained the situation. I also noted that I asked if my pup needed both shots before boarding and I was told no. The man I spoke with said, "I don't know why you were told that. You should have never been told that. She should have had both shots before boarding her." He scheduled an appointment for 4:00pm that day. When Robyn came in, I explained the situation and told her I was not very happy about what happened. She just shrugged and smiled, almost as if to say, "It happens." She said my pup's lungs sounded clear and it was hard to tell if it is in fact bordetella. She then left to get antibiotics. When she returned, she gave me the antibiotics and told me to give them to my pup for the full 10 days along with Robitussin once before bed. I asked her if it was bordetella and she said, "The only way I can be sure is to do a culture. The last I checked it was around $120. I can do one if you'd like." I explained to her, "I'm trying to figure out how I'm going to afford this visit, I can't afford a $120 culture." Robyn responded with, "Well, this won't be too expensive." I told her again, "I still don't understand why I was told my pup didn't need both shots before boarding. She said "Well, we usually just go by what the kennels around here want." (Umm... what?!?) I explained, "When I called to schedule this visit, the man I spoke with said my pup should have received both shots before boarding." Robyn agreed. I again asked why someone from her staff told me 100% false information. Robyn told me there wasn't enough time between getting the first shot and boarding for my pup to have received the booster. I said, "Had I been told she needed both shots, I wouldn't have taken her to the kennel." Robyn said, "Oh." Robyn never apologized, not once, not even close. Instead she made me feel as though it was my fault. Unfortunately I can't afford the culture to find out exactly what is wrong with my pup. However, as unsure as we are that this whole situation was a result of the negligence of TAH's staff, we are equally unsure that it wasn't. All I wanted was some compassion and to see an effort on Robyn's part to rectify the situation. For her to be bothered by the fact her staff made a mistake. To just simply give a damn. Instead, she acted as though it was my fault. Apparently I should have known. I specifically asked because I know that I am less than knowledgeable in the veterinary field and I trusted the staff at Thompson's. I told Robyn, "This is beyond messed up. It's not fair, and it's not right." All she did was smile and shrug. I immediately walked out with all 5 kiddos and my pup. I will not return. read more

I cannot even give them any stars....they almost killed my niece's cat....she took him there because he quit eating and drinking and was very listless.....Kent kept him overnight and ran an IV in him to hydrate him....then he gave him pills to make him want to eat..sent him home and he never really got better..didn't eat or drink....took him back to Thompson's...he more or less told my niece her cat had cancer and just take him home to die...well my niece kept asking Kent to take an X-Ray and other tests and he would not....insisted there was no hope and that was that....My niece did not believe that her cat had cancer...she found another vet...Animal Care Clinic, North Canton, I will be doing a YELP for them....they took her cat and did an X-Ray...found out he ate some cloth and it was wrapped around his intestines...well by this time he was almost dead thanks to Kent Thompson, they operated on him and had to remove 5 inches of his intestines....it was touch and go for a little while...but today he is doing really good....he had no cancer whatsoever.....he is in perfect health....THANK GOD my Niece didn't listen to Thompson's for if she did her kitty would be dead.....so NO....I DO NOT recommend Thompson's Animal Hospital at ALL!!!!!! read more