Have you ever been scolded by a chef? No, let me be clear: have you ever had the chef emerge from the kitchen and completely dress you down for a solid ten minutes at the conclusion of your evening meal? If not, I suggest you visit The Thompson House Eatery and have the temerity to suggest that one of your entrees was so shockingly overpriced for the portion size you wondered if there were a mistake on the bill. Not only will you receive no adjustment to your tab, but you'll be treated to a lecture so long that I worried he'd charge us extra for his time.
The scene: a Friday night, the restaurant was half filled, we had vegetarians dining with us. There were few vegetarian offerings (even the potato leek soup is chicken-based) so we asked about the Chef's Vegetable Plate, which was mentioned on the website but not included in the menu. We were told the chef could offer cauliflower prepared three different ways, along with some asparagus, so our vegetarian friend ordered that. When it arrived, his "dinner" was perfectly well prepared, came on an entree-sized plate, and was the size of the cauliflower sides which came with the full entrees. It didn't come with rice or any accompanying starch or protein substitute like tofu or seitan: just cauliflower with a little added asparagus. The rest of us had perfectly acceptable meals, although I'd say my roast chicken was very good while my friend said his salmon with kimchee was inedible. For dessert, we all ordered varieties of ice cream, and were all quite surprised to be served half-cup, messily presented portions of what can best be described as something out of a box of Breyer's. I mean, I like Breyer's, but I'm only willing to pay $3.99 for half a gallon of the stuff, not $6 for half a cup, as I did at The Thompson House Eatery.
But enough about the lame excuse for a dessert: the bill. When the bill came, we were dumbfounded to see that the charge for the cauliflower (which came with five stalks of asparagus) was $24. !!! I believe I can buy three heads of cauliflower, for less than that. Maybe four. And flavor them with pink Himalayan salt. I could do a lot of things with a lot more cauliflower for a LOT LESS THAN $24 and we were ... displeased. We felt taken advantage of. Okay: ripped off. When our (perfectly competent and friendly) waitress came to take the bill from us, I commented, "Oooh. The Vegetable Plate. $24? Really? We were very surprised to see such a steep charge for such a small portion."
Seriously, that's all I said. No nastiness, no sarcasm, no WTF ARE YOU KIDDING ME???? That's it. Chagrin. We expressed our chagrin. The waitress scampered off.
Then: out he comes. The Owner-Chef. No, he was not brandishing a cleaver or wearing a blood-stained smock. But HE MEANT BUSINESS. And he was going to set us straight. These ... patrons! These ... paying customers! Who DARED to suggest $24 for a side-dish-sized cauliflower-prepared-three-ways was too much! Too much???? Did we not realize the hours, the countless hours, that had gone into procuring and preparing said veggies? The shipping costs? The labor? The overhead for this ... pub? (The Thompson House Eatery could best be described as a well-appointed, cozy pub) On and on and on he lectured, to us, the uninformed, the unschooled in the culinary arts, the unappreciative, oh the SO unappreciative! What did we know of his labors, his exertions, his profit margins and responsibilities he bore, all which justified, more than justified, paying $24 for a plate strewn with cauliflower and five stalks of asparagus.
At some point, I glanced at my fellow diners and saw, on each face, the same frozen, semi-shocked expression. Each seemed to be thinking: How long will this last? Why oh why did she say anything about the d*** cauliflower??? And yes: for those of you familiar with Monty Python: I was thinking that at any moment he was going to begin lamenting, "The wound!! The wound!"
Eventually, The Owner-Chef ran out of things to say, we all stared silently at him, and he decamped to the kitchen. We paid our (full) bill and fled, vowing never to return. And here's my suggestion: if you're going to pay $25-$30 for an entree, you should expect terrific quality and reasonable portion sizes. You shouldn't leave feeling taken advantage of and you certainly should't leave feeling berated. read more