Rushed a dress from a Poshmark seller ahead of an event, just to try it on and have 1"-2" of…read moreawkward puckering on the front of the bodice. It was both too much fabric, and weird pulling on the center seam. Stitch N Ready not only turned around the alteration in effectively a day (picked up next business day), but it lays even better than expected. SO happy and appreciative for their service.

Came here to get a dress altered and overall the actual alteration work was done well. I needed the…read moredress taken in slightly around the bust and waist area and it cost me $90. The dress fit perfectly afterward and they completed it within a week, earlier than the pickup date I had asked for. The main issue for me was the organization during pickup. I received a text saying my dress was ready, but when I arrived they brought out a completely different piece of clothing even after I clearly described my dress. Turns out they had mixed up the name tags between my dress and someone else's. I ended up going to the back with them and immediately spotted my dress myself. I pointed it out and they asked if I was sure it was mine, which was a little strange. Then they asked me to try it on. At first I thought they just wanted to confirm the alterations looked right, but it turned out they wanted to see if it fit me to determine whether it was actually my dress. Thankfully it fit like a glove. Even after that, they still seemed unsure so I showed Yelp messages I had previously sent with photos of the dress, along with my receipt and even how much I paid. I usually throw receipts away, so thank goodness I still had it. After confirming in multiple different ways, they finally let me take my dress home. Another woman was also there picking up clothing after receiving a text notification and they were struggling to locate her item too, so it didn't seem like an isolated issue. Overall, I think the tailoring work itself is solid, but the shop felt pretty disorganized. The guy working there did apologize before I left, which I appreciated, but the whole process of having to repeatedly prove the dress was mine was definitely frustrating.

Highly recommend!! My wedding dress arrived 3 sizes too big and came in a velvet material that is…read morevery difficult to tailor. But Arthur and Lucca worked magic and produced the wedding dress of my dreams! Not only did it fit me like a glove when they were done, but the bustle looked chic and held up so well.

I've been coming here for years. Always a pleasure. I've done both men's tailoring and custom…read moresuits. The quality is fantastic, the lead time for completion is short, and the people are a pleasure to work with.

I brought two fitted hats in for spot cleaning only and clearly requested dry cleaning. When I…read morepicked them up, they were completely ruined -- it looks like they were put in a washing machine. The hats are in worse condition than when I dropped them off and are now essentially unwearable. This was careless and shows a complete disregard for my instructions. I don't want a refund -- I want others to be warned. Do not bring anything of value here. I'd only trust this place with a basic white shirt or black pants. Extremely disappointed.

i had 3 garments serviced: 1 moose knuckles coat 100% happy, 1 margiela dress dry cleaned 100%…read morehappy, 1 rick owen's shorts that had what me and the person attending figured out were burn marks and they got taken out!! 100% happy. i'm going to be going to gen cleaners forever

I cannot believe I am finally writing this review eight months after wearing my favorite dress…read moreever. After my experience with Mary, I assumed I shared my excitement and love for her work MUCH sooner. Shame on me. Let me start off by saying that I had a short engagement and didn't start planning until three months after being engaged. From the time we locked in a date, venue, & dress, I had six months to get everything finalized. After a quick Google search, it was apparent that Mary is quite literally the best in the industry. I was lucky to have some great vendors along the way, but Mary was definitely in the top 2. I managed to get a slot in after a cancellation she had (same way I got my venue, haha). Thankfully everything worked beautifully with my timeline, and if it didn't, Mary sure made it feel that way. So this is your sign to send her that email and get in ASAP! From the first email to our last conversation in person, Mary detailed every step of the way. She was very detailed in exactly what alterations she was planning on and why. She initially even quoted me higher than she ended up charging me at pickup. I mean...what a delightful surprise that is before the wedding! Mary is also kind, relatable, and professional. I was able to take off and put on my dress with 100's of pins in it and not get pricked once. She takes Covid precautions very seriously so a mask and vaccination card are required (as of 9/3/2022). She also recommends taking lots of pictures and recording the bustle appointment so you don't run into any issues the day-of. I can't say enough great things about Mary and how I could fully trust the process with her. She turned a dress I really liked into a piece that I love and absolutely adore. In the end, it fit like a glove and never did she make me feel like I had to fit a certain criteria to achieve this feeling of adoration on my wedding day. And that my friends, you can't put a price on.

Mary did an incredible job on my dresses! I had two Jenny Yoo dresses that needed big…read moremodifications. My reception dress needed the entire train chopped off and Mary added boning to really elevate the fit. Both of my dresses needed to be taken in, sleeves taken in, etc. Both fit amazingly and like a glove after Mary put her special touch on them. Mary is kind, patient, and extremely talented. I felt comfortable and in such great hands with her. My family and friends loved her shop and the entire process from beginning to finish. I cannot recommend Mary enough!! Thank you so much Mary!

Kinzie Cleaners are owned by the sweetest people! The husband/wife duo are so kind!…read more They really try their best to get your clothes dry cleaned according to the timeline you need it! However, I recommend dropping the clothes off a few days ahead of time to ensure your clothes are ready when you need them!

Horrible. I've been taking my shirts here for 2 years. It was good. But recently brought in a…read morejacket for tailoring. The lady butchered it, and then proceeded to give me excuses. I will never use them again.

I want everyone to know how amazing this place is. Greta, who worked on my suit, did a fabulous…read morejob. This suit was incredibly special to me because she incorporated pieces from the dress my mom wore at my wedding into the design. My mom passed away a few years ago, so this was my way of honoring her and keeping a part of her close to me. The outcome was so beautiful that I became emotional the first time I tried it on. I want to sincerely thank Greta for the wonderful workI I walked out with a suit that means the world to me, and I couldn't be happier.

While I always want to support my community as someone I was shocked at the pricing for a simple…read morehem and taking in of a pair of pants. I had heard such great things about this place. I know they have to keep their doors open. I just was truly shocked. I am also just not satisfied with the end product? And yes I could have asked for adjustments but I did not have time. These items were needed for an event. I also looked online and it said 3 weeks would be a sufficient amount of time to have what I needed done. And I felt like I was treated pretty coldly when I first came in when I told them I needed the item by a certain date. Told I was "cutting it close". I don't know. Again I really do understand and I'm glad this place exists. I just will not be returning. Especially for smaller Items.

I just got off the phone with the KINDEST gentleman named Eric!…read more I have quite a unique situation with my clothing repair... He was so nice & politely recommended another repair shop that does reweaving. I think his kindness is a lost art! Though he could not help me today... I will be using him for all my future tailoring needs! Invaluable service & kindness! Thank You, Eric!

There are only a handful of tailors in the city whom are qualified to take in a blazer or suit and…read morethis was one of two that were highly recommended to me. They did a fantastic job with resizing suit jackets of mine and taking in the sides. Better work than could have been done at previous places I've gone. The suit was ready on exactly the day they said and the price for their work was unbelievably low. Will definitely be using these guys again!

They've done a super job with the numerous items I've given them for tailoring - pants, jackets,…read moreshirts, both casual and formal, you name it!

Quick and friendly service. Though it was over $100 for my dress and that seemed like a lot, I…read morethink that is on par with other tailors considering I needed at least 2 inches taken in of a dress on the sides and in he back for a wedding at the end of the month and this was on a short notice.

Update: the finished design looks amazing and it's done to…read morelast. Was ready in 2 days and they were so great to call and let me know. Very good experience!

brought in a jacket to alter. thought the shoulders needed to be brought in a bit.. the tailor…read morelooked and made suggestions. picked up a jacket which fit me perfectly! thank you for the excellent work,

I have never written a review of anything in my life but I really wanted to shout out this shop…read morethat just finished altering my wedding dress. My dress was a way too big in some places and snug in others but also had a lot of detailing that makes it difficult to hem or alter. I was very stressed about getting it altered. On my first appointment, Niki walked me through everything she was going to do step by step and explained in detail what it was going to look like and answered all of my 1 million questions on what she was going to cut, what she wasn't going to cut where she was going to buttons, etc. Throughout the process, she happily addressed all my concerns at every appointment. You can tell Niki takes great pride in her work and I love that. It fits me like a glove now and I'm thrilled with how it came out! The people at this shop are so warm and friendly and make you feel right at home. I would absolutely recommend them to anyone who needs a dress altered. Mine felt like it was going to be impossible to get right because of the details and construction of the dress but Niki really came through. Just make sure you bring in your clothes with plenty of time to alter because Niki cares deeply about the quality of her work and she won't want to do a sloppy rush job on your garments! And really, isn't that exactly the kind of care you want from your tailor? 10/10 would recommend!

They do a good job but are very expensive. It cost me $225 for alterations but the work was goodread more