i concur with tina m it was a perfect experience dealing with alan... today is '2' weeks we have…read moreour male cavapoo- jr is 'great' ..when we got him he was about 8weeks old, weighed in at 6.2lbs.. today at the vet 7.2 pounds... in some months when we can jr a companion , we will def call alan.. one other comment directed to alan... its been '2' weeks, and i would have thought u would have reached out to us to see how puppy is doing, and ask us to post a glowing comment for puppyguyz.. in any case above is our comment... thanks

Perfect experience from start to finish! Alan is wonderful!…read moreWe received Chewy our mini poodle at 2 months old & he is doing great!!!!!!!!!

Very disappointed in this "local" pet store that I have been going to since Im a little kid. Last…read moreweek, I went in to purchase safe paw for the storm and it was 19.99. I went in today to grab some more, and suddenly 29.99. We all understand the difference between supply and demand and price gauging and thats what we have here. When a community is in need, count on the local store to jack up the prices. I will never step foot in there again. As my buddy Kevin always says "not my loss"

I've always gone to this local pet stores ever since I was a kid got my first guinea pet here my…read moredad bought it, years later..... I'm happy to say the store is still around. Had to return an item that was expired and had no issues or problems with refund !

I go here usually bi-weekly, the staff is about 50/50. Some are very pleasant, while others don't…read moreseem eager to help you and want to pawn off work on another team member. The return policy is terrible and I've wasted so much time and gas going back to do an exchange on live turtle food that I gave up. If it weren't for convenience I most likely wouldn't shop here any longer, everyone can do better.

First time visiting Pet Smart as a pet owner, I was often going to Petco but wanted a price…read morecomparison. I saw that PetSmart carried some of the same brands with competitive pricing. When I arrived at the store in comparison the online stock, there wasn't much there. In particular the pricing and brands available. Maybe it was a one off day. I will continue to check it out but I do feel Petco has more stock even if the pricing maybe a little higher.

I got my bichpoo 8 yrs ago from here. She is the healthiest dog and best breed ever. I recommend…read morethis place to many. This is a safe clean place & must stay in community

I bought my yorkipoo here last Christmas and we love him!! The owner and staff are conscientious…read moreabout their decisions and manage things well. Unfortunately prices when up during COVID but I'm so grateful to see nice stores and groomers like this around. I tried going to another groomer once and never again. The groomer is fabulous my dog always comes home with a smile!

Was looking for a new groomer for my boy because his groomer is no longer in business. Brought my 4…read moreyear old poodle in to get groomed here for the first time. Melanie was his groomer. She did such an amazing job so sweet so caring took such good care of my baby so informative so patient. I will definitely be returning and she will be his permanent groomer! Thank you so much for making my baby look so handsome! All the staff were so nice here young girl at the register was so sweet!

I went in to use the pet wash station, I have a miniature dog. They charge $14.00, the supposedly…read moreclean towels have clumps of dirt all over them. I can get my truck washed across the street from them for $10.00, this place is a rip off.

I've used this particular PetSmart multiple times in the past and every time I go, i'm more and…read moremore impressed. Mind you, I've only ever used this location for it's Banfield Vet service and general pet item pickups. I've done several online purchase to in store pick up's before and each time it's a seamless, incredibly quick process. The variety in their goods and the amount of selection they have always leaves me impressed given what I've seen some of their other stores look like. Banfield Vet service is a service I stand by as I've utilized it in multiple states. Using a single system to track your pet's healthcare is incredibly convenient when you're always on the move. My only complaint about PetSmart is typically it's prices as they're usually a little more inflated then other alternatives. I do most of my shopping online when I can for that reason. I would also like to point out that I do not use their grooming service which is where most of their complaints stem from apparently.

I recently attempted to schedule grooming services at this PetSmart location and had a very…read moredisappointing experience. I was unable to book online, so I called the store. The associate who answered placed me on hold, which was not an issue. However, the store manager -- who did not identify himself as the manager at first -- abruptly got on the line and spoke to me in a rude and hostile manner, reprimanding me for previously canceling appointments. For context, I have been a loyal PetSmart customer for over twelve years. I had a very sick Yorkie who recently passed away, and there were times I needed to cancel appointments because of his condition. To be spoken to in such an unprofessional and insensitive way, especially after years of patronage, was extremely upsetting. I will be contacting corporate regarding this incident, and unfortunately, I will not be returning to this location.

Thank you Kristen for ALWAYS doing such an amazing job with my giant bear! Bosch loves you and so…read moredo we!

I had a appointment just for sanitary shave. Waiting 2 weeks my dog gets groom by a groomer…read more just just wanted that. The groomer came out and said she would have to do a full groomer on her. She was bs because she just wanted to charge more then the 14 $ Trying to be me. My pup is groomed. I just figured to just keep up in her sanitary more so I dont have to keep going for a full groom. Everything. Such as a attitude from the groomer. Disgusting attitude toll her eyes thru the windows before she even came out. I DONT RECOMMEND THIS PLACE.

I've been using their services for both grooming and boarding for years and am pleased every time…read more Very reasonably priced and I've never had a complaint. The guys working there are very friendly and accommodating....

We have used Luv My Dawg for grooming and boarding services for over eight years. In fact, we…read morepurchased one of our dogs from them 8 years ago. In May, my wife made a reservation to board our two dogs for a week in August. Earlier today, my wife called to confirm and was told they did not have the reservation. The gentleman my wife spoke with then proceeded to say how we had made several complaints over the past few years. I'm not sure how that was relevant to the inquiry. He said he would call back to see if he could still board the dogs but has not done so. Needless to say, it obvious they are not concerned about keeping us as clients so we will look elsewhere. I know the ownership of this establishment has changed over the years. Unfortunately, not for the better.

If you are reading this, your search for dog training stops here. This is the place you need and…read morethey will change your life! This sounds a little over the top BUT I'm not lying. I tell our trainers Katie and Nicole all of the time that they are life savers. We brought our puppy here at 1 years old - a small wild, energetic Jack Russell who knew every time I was on a video meeting to bark his head off and embarrass me EVERY TIME! Walks were out of the question since he would pull on the leash to the point he would choke himself... sitting on the deck was a nightmare in our own backyard because he would bark at the wind (yes, the wind), the leaves moving, the birds and obviously the neighbors. Does this sound familiar? I questioned my decision of getting a puppy and then I found Max K9. We did a 3 week Board & Train where I was super hesitant of dropping him off (because no one wants to leave their baby anywhere), but they were so good with sending video progress and pictures and including my husband and I in the process. I joke with everyone that I think they implanted a program into his brain! Lol! The transformation was unreal. We were instantly able to communicate with him and actually go on a walk.. outside in the real world. What a breath of fresh air, literally! Max K9 has given us the ability to live an active lifestyle and have our pup enjoy it with us. Hikes, traveling, morning walks, trips to the store, brewery visits, long car rides out of state... you name it. I would do it all over again if I had to without a question. So if you've made it this far, thanks for reading. I hope this helps you make your decision to having a better relationship with your pup and enjoying life with them every step of the way.

The BEST training service you will ever use. My fiancé and I rescued a large rotti mix, Keiko, in…read moreJanuary. We were having trouble trying to help him adjust from living in the south on a large property to living in a one bedroom apartment with cats and a smaller back yard. We were set up with our trainer, Jim, he educated us on how to handle Keiko properly (from basic obedience to different enrichment), build a better bridge of communication and help with his confidence. Our last session Keiko even decided he was going to try one of the obstacles from maximum K9's agility course (no prompting from us) shocking both me and my fiancé. Safe to say Keiko loves Maximum K9 as much as we do . Since our training we have been able to do so much more and get Keiko better involved in our activities (which we know he loves). They also have so many great treats, toys, and training tools for those at varying levels in their store portion.