I've been here before, but something has clearly changed. I brought my senior long-haired cat in for a full groom and was only told at the appointment that they don't bathe cats--something that was never communicated beforehand. This is a service I've received in the past since we've been here for the past several years without issues . The groomer after I said he's good agreed to bathe him . When we got home, I noticed the groom was uneven. He usually gets a lion cut, but his tail was left fully furred with no explanation. More concerning, some of his whiskers were cut, which should never happen. For nearly $200 with tip, this was extremely disappointing. The positive thing is my cat was well behaved as I expected and he's clean and no longer matted in certain places . read more

Every time we've brought our dog here (toy poodle), he has always had a great looking cut AND does not have any cuts on him (even with close shaves to his private regions). At other places - We've brought him to other places in the past where the groomers have shaved too close and our dog had visible razor burns/nicks on him. For a week while he healed, he would always be weary, lethargic, etc. Not here! He's always had a great cut, safe haircut and never had signs of injury. He's always his usual self after the haircut and we love it every time. In terms of value, I think it's pretty fair for a fur cut. Toy poodle for around $70-80. read more

Bath and nails looked fine BUT I explicitly asked that he not be put in a cage. I was told they never do that. When I picked up my dog he WAS IN A CAGE!!! Unbelievable! Not going back. read more

horrible experience. the staff was horrible. they told me $65 on the phone for haircut of my puppy when i called, i dropped him off and asked again for the price the lady said $75. however, when i went to pick him up; i was shocked to see my puppy. they shaved uneven all over my puppy. he looks disgusting. the owner lady who was so unpolite and zero communication skills - said it is $92. how can someone charge $92 for a shitty haircut where his hair is uneven all over. HORRIBLE PLACE. read more

Be extremely careful where you take your pet. Cat Diggity Dog Salon is NOT the same as it once was. Only look at reviews of the last several months. The 5 star ratings were from a different fantastic group of groomers who are no longer there. The current team had my dog for 5+ hours and she was traumatized by the experience. They had no idea what they were doing. The previous groomers are great and have moved to a nearby location under the name Playful Pet Place. I highly recommend them. read more

I had a scheduled appointment and I showed up and the store was closed. I waited 15 minutes and called and still no answer. I think it's under new ownership and I read somewhere that the groomers move to another place. I will be trying that place. read more

We went to pick up our cat at CDD Hicksville on 11/4/23 and found that he did not have a bubble bath that was agreed to nor did he have a proper trim done of his fur clean up his lion cut that was done at CDD3 1/2 months ago. We questioned why he was done so perfectly the 1st we brought him in, with him getting a lion cut from his full grown hair, he is a long hair Tabby- and a shampoo, conditioner and all was done as well. Yet, at this occasion he only was given a dry shampoo and a very incomplete and uneven trim. We did note after the 1st visit when we picked him up he was sleepy, slow to react, instead and by 11pm he was still unable to jump on the couch where he normally stays. We mentioned this to the owner and her answer was that he was exhausted from his spa day. We decided not to make a big deal At this time he was completely alert and his usually self. Since at this time he didn't look anything different from when we brought him in we asked why she said that in the 3 1/2 months his behavior had changed - However, his behavior has been exactly as it was both at home and at his last vet's appointment 2 days before this grooming and he was completely cooperative. Morgan is a 16 y-o cat with no front claws and according to the CDD owner was cooperative at the 1st visit but not at this visit, the owner stated Morgan wasn't a happy cat. He was returned to us with a spot on his rt front leg that has no fur and down to his skin. The fur on the back of his head and neck has been sheared off. See included photos. Video is from Morgan's 1st time at Cat Diggity Hopefully this been useful to you Not matter what all at this place is so unprofessional an absolute CAT-astrophe!! read more

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After spending $180 my cat came out with at least three wounds. In addition, the haircut looks uneven and badly done. The groomer decided not to give the full service, despite us paying for it. read more

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This is a review I was paid by the owner to remove: (Owner made me delete my review or she wasn't paying my dogs medical bills when he was cut in her salon) PLEASE DO NOT BRING YOUR DOG HERE!! Unless u want them mutilated. I brought my fur baby here one time because I saw it had good reviews. When I picked him up the groomer showed him to me and said he got nipped him on his back legs. Not just one of them BOTH. When she showed him to me it didn't look bad I barely saw anything on his legs (I'm guessing she put medicine on to stop the bleeding). I brought him home, 30 min later he already had BLOOD ALL OVER HIS LEGS, he got blood on my couch which is now going to cost me 100's of dollars to clean. I can physically see he is in pain, he wasn't acting like his usual self when he was home. Bringing him to a groomer now will never be the same, Staff was nice and friendly but this service is just unacceptable especially having to pay for it. The worst part is I can't even tell my pooch how sorry I am for bringing him there. I feel the need to repost this after checking their yelp and noticing other dogs still facing the same type of cuts/abuse in their salon. My dog needed immediate medical attention but that wasn't given to him in their salon. He needed surgical glue for his wounds and faced an infection that made him so sick I watched him fight for his life. It's been about a year since this incident happened and he still has scars on his legs and is still afraid of every groomer. I'm deeply hurt now, especially with myself because since I was made to deleted my review another animal has experienced this pain and that just kills me. I hope at least one new customer reads this and reconsiders bring their fur baby there - you could save their life! The owner already paid for the abuse they caused my dog. If you're the owner and you read this DO NOT contact me to delete or even bother commenting on it because I won't be deleting this or replying. You're still hurting animals! read more

Cat Diggity Dog Salon - Cut on both legs - Pet Groomers Near Me - Hicksville, New York

Excellent experience. Our groomer took the time to untangle a few matted areas he had rather than shaving him like we've had other salons do. We know he can be a bit anxious - and he's a lot to handle at 75lbs, but she handled him with calm and grace. We picked him up happy and handsome with some lovely compliments from our groomer (I wish I got her name!) Definitely found our new go-to! read more

Cat Diggity Dog Salon - Before - Pet Groomers Near Me - Hicksville, New York

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Absolutely hands down the BEST groomer we've experienced! Shelby and her staff came as a recommendation from a close friend. Our pomsky Luke came out looking amazing! The price she charges is a steal! Good prices, lovely staff, beautiful outcomes! What else can you ask for?!! The first picture posted is a before picture and the following are after - Luke had to be shaved due to some bad knots that could not be taken out without causing discomfort - Shelby was able to work with him - and he looks great! read more

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I brought my 5 year old female Cocker Spaniel in for "the works" on 6/20/18. Due to illness, injury and long hospitalization, my poor Penny was very behind in her grooming. Honestly, she looked like a Wookie! The lovely folks at Cat Diggity Dog took her in, with nary a side glance about her messy, matted condition, and turned her back into the beautiful princess she is! What lovely people, so kind and helpful! Penny loved everyone! They did such a great job on her and for a most reasonable price and in a super timely manner! She was there about 2 hours. Compared to the 4-6 she was stuck in a cage at "other" grooming places, I'm thrilled! We are customers for life! (Or until I move to PA). I highly recommend this amazing, caring, lovely place! Thanks, Cat Diggity Dog! read more

Cat Diggity Dog Salon - Before . Scruffy, tangled, matted. My poor fur baby! - Pet Groomers Near Me - Hicksville, New York

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I am so beyond disgusted with this place. they not only ruined my cats beautiful $5300 hair but they also lost her collar that she never takes off. they are irresponsible and rude. screamed at my mother that they're going to call the cops because we were coming to get our money back. never once have i experienced such a terrible grooming place. my cat won't even let us touch her she's so traumatized. my dog is a whole different story. we understood the dog being shaved because she was matted but the cat was completely uncalled for. we never write reviews or complain but this was insane. i would not recommend this place to anyone. read more

Cat Diggity Dog Salon - This is the before picture. - Pet Groomers Near Me - Hicksville, New York

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Brought my dog here for grooming for the first time and really enjoyed the service provided Pros: - Professional staff - my dog was getting extremely anxious which was making me very nervous but they calmed me down (Lols) and I believe I left my dog in good hands b/c the people there are very soothing - Quick response on Yelp messages - I believe the prices are reasonable, first time getting my dog groomed Cons: - My dog did NOT like the experience. He was upset with me all day after the grooming session but it was much needed. He always cry when I start cutting his nails so it was great that the staff at Cat Diggity Dog could - Limited parking space in front of the place read more

Amazing service and very caring with my dog! Highly recommend them and their prices are reasonable.

Horrible establishment with unhygienic groomers. Not sure what happened, but by the looks of it - they don't care about who they hire and what they do. They're just trying to make a quick buck with as little effort as possible. I saw a groomer smoking a cigarette outside and digging for gold (if you know what I mean), and then going back inside and continuing to groom a dog. I would never leave my baby in this dirty place. read more

I called this office to ask why my moms dog (who is disabled and does not speak English) has been lethargic, barely eating and painful ear since leaving the groomer. I spoke to SHELBY, who is the MANAGER, and asked if they were any issues with the grooming. She said the dog was heavily matted and might be sore and who picked of the dog was made aware. She then spoke to the person who groomed the dog and confirmed that an infection was seen after cutting out hair from the ear. My stepdad who picked up the dog was never made aware. I told Shelby her groomer was negligent in mentioning that to my stepdad and she became very defensive and was speaking over me when I tried to talk. When clearly Shelby initially said, after reviewing the chart that soreness was mentioned to my stepdad. Very obvious if not written in the chart, that an infection was seen and owner made aware. SHELBY "THE MANAGER" IS UNPROFESSIONAL!!! She even hung up the phone on me. WOW!! PLEASE DO NOT TAKE YOUR PET HERE. read more

This place is a mess after my fiancé repeatedly told this dumb ass Shelby to not cut his dogs hair short, she stilllll cut his hair short, she said the dog was matted which is NOT TRUE, they take the easy way out instead of grooming your pet they shave them. She's dumb as hell, then they threatened to call the cops when my fiancé got upset, whichhhh he had every right to be upset after multiple verbal and writtennn warnings not to cut his hair. I would never recommend this shit hole to anyone, Shelby is pathetic. ZERO STARS read more

I dropped my 10 month old Persian kitten and 3 year old mini bernadoodle at this grooming salon at 9:30am. I explained to them that I wanted my dog trimmed and my cat bathed and trimmed by her rear area. This was verbalized and agreed. At 12:00, I still hadn't heard from the salon, so I called and then said, "sorry- they've been done for a while- you can come now." I drove 25 minutes there to be told "your cat is not done yet." When I saw my dog- I didn't even recognize her! She went from cute bernadoodle to completely shaved different-looking breed! My dog actually ran and knocked over their gate because she couldn't wait to leave there. My beautiful, long-haired Persian cat was completely shaved to the core! They left her tail and the bottom of her paws! She looks like she belongs in a circus and is now petrified of everyone who sees her!! My family and I are beyond upset about how she looks now but it's hair- and it'll grow back. I realized her collar was left there so I called this morning to politely tell them I'll be there to pick it up. They insisted the collar was not on my cat when I got there which is absurd bc it never comes off of her! It was not on her when she left that groomer. Fine...It's a collar and I can buy another. Shelby, who is apparently the owner/cat groomer, apologized to me and said she would refund me for the grooming and collar but did ask me if the collar had "sentimental value" to me while laughing and giving me an attitude. I had tipped each of the two groomers $20 each before even seeing my pets (my bad!) and paid almost $200 for them to look ridiculous!!! Shelby also admitted to not looking at my cat's card first to see what services were to be done to her. Shelby became loud, defensive and rude to me after apologizing and stating I'd get a refund. When I said I was coming to pick it up- she said "I'm calling the cops if you come near here!" I do Not know who this woman is but she is completely unprofessional, and if she is an owner- she shouldn't be! And she certainly should NOT be grooming Persian cats!! These pics say it all! DO NOT GO TO THIS PLACE! The worst!!! read more

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So I picked up my dog and not only did he look completely different than he's ever looked before but he has cuts all over his body. I posted some examples. read more

Cat Diggity Dog Salon - More cuts from an electric razor - Pet Groomers Near Me - Hicksville, New York

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THIS IS THE WORST PLACE EVER. If I could give this place less then 1 star, I would. They kept my dog for more then 3 hours and on top of that they didn't even clean my dogs eyes. They stated my dog wasn't cooperating hence why they had to keep him for so long. When my mother went inside to pick him up she didn't realize his eyes weren't cleaned but when we sat in the car we checked and brought him back to inform them regarding this. The lady at the front desk was extremely nasty and stated we should check before leaving from the place and we can't just bring him back but meanwhile it was literally not even 5 mins from the time we picked him up. TERRIBLE SERVICE, DO NOT BRING YOUR DOG HERE. read more

I had a situation before where the owner Shelby trimmed my dogs hair to a bare when I strictly mentioned I keep his hair a bit fluffy. She claims he was matted so I mentioned and have it in writing please shelby if you feel you can not dematt him let me know next time I will take my time with the proper tools and make sure it is taken care of rather then trimming all his hair off. When I dropped him off again and mentioned please keep his hair long she did the same exact thing and texts me after it's done then she trimmed his hair short.she just wants to take the easy way out rather then spending the time to do it properly. She has no right to make that decision herself. Especially when she was specifically told not to and made that mistake before. I have my wedding coming up and now my cute fluffy dog is almost bare skin due to her not listening to directions and not consulting me as requested. Never shall I go to this place again and will advise everyone to stay away. And when I was picking my dog up and told her what she did was wrong she then threatened to call the police. What an absolute joke of a place. On top of that I had her husband Dean call me on my phone and threaten me. Saying to come see him In Person after cursing at me on the phone and saying to have a previous review that my fiancé left on here deleted. I wonder how many times her husband called people threatening to delete their reviews because their average should be nothing more then a zero. read more

I had high expectations because every review on yelp is 5 stars. Their website says they accept walk-ins and close at 6PM. Last week, I walked in a little after 4pm and was told the groomers had left already. This week, I called ahead and was told to come in ASAP. Perfect. I walked in and asked for the 'Pampered Pooch' and the lady told me that this was Cat Diggity Dog, not Pampered Pooch. Pampered Pooch is a service they offer, per their website, and I assume she wasn't new because she knew the price, and the man at the front desk also asked her how much the total was at the end. I asked to stay and watch and she said it was better that I don't because dogs act out when they see their owners, and if I did they would close the door anyway. Understandable, So I handed her my dog and went to wait in my car. I also called back maybe 2 minutes later to say that I did not want my dogs anal glands expressed and was told that he would tell the groomer, but then they ended up doing it and charging me for it anyways. I got a text only 15 MINUTES later that my dog was about ready for pick up, which seemed very quick. If 'pampered pooch' was that fast I can only imagine how quick the 'express style' is. The first thing I check is his nails, they looked cut and felt rounded, but they missed the little nails on both front paws. She fixed that immediately as I was held him. When my baby shook his body out in the car, I had hair all over my entire sweater, and he is a hypoallergenic non-shedding dog. I guess I expected them to blow the stray hair off his body after his haircut, but it wasn't a big deal. When I got home I saw that he still had tangled spots on his paws. Pampered pooch specifically advertises that they will 'remove tangles and mats, give a soothing bath and make your dog look like a superstar'. His hair was also cut unevenly and had patches of long hair sticking out in random spots. I had to trim it again myself. This is what made me most upset.. For a service I paid over $70 for, I expected much more, not a job that I could've done better myself at home. His hair was left a little longer so I understand that the lengths would differ, however when I put the hair between my fingers, it's almost an inch longer than the rest, which is a big difference. 1 star for giving first time customers $10 off because I don't even think $70 was worth it, much less $80. My dog also didn't seem traumatized coming out, and his paws were trimmed nicely. Edit: no this is not a false review. My dogs name is teddy, he is a grey and white shih-Tzu Yorkie mix, and he was seen on Saturday, October 13, 2018. I'm sure you can check your computer for that information, the groomer wrote the information down on an index card and then the man at the front desk also input it into the computer. LOL I am not a groomer, I say I fixed it myself because it looked that terrible and uneven. You were closed for the next 2 days (Sunday and Monday) and I live 30 minutes away so it is not even worth it to come back on a weekday. Don't waste your time and energy- definitely find another spot to take your precious baby to. I've included a screenshot from my appointment to prove I am not a "fake" review. Funny how she calls every bad review fake. read more

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Awesome staff, this was my second time returning to get River a wash and trim. I know when he's had a good experience at a location because he gets so excited upon arriving there. The staff knew his name and came out to greet us. read more

Cat Diggity Dog Salon - River - Pet Groomers Near Me - Hicksville, New York

And getting one star only because we used to get a decent cut until a couple weeks ago. We booked a session with Nicole who does the special breed grooming. She apparently quit but this was never mentioned when I booked or dropped off my Scottish Terrier. Bruno went in looking like a Scottie. I picked up a dog with no beard, no eyebrows, no skirt, and a bushy tail. When I howled, the groomer (not Nicole) told me that she's been doing this for 20 years. I have no idea why someone would confess to being a horrible groomer for that long. I'll be polite and say she was a hack. DO. NOT. TRUST. THEM. WITH. YOUR. DOG. read more

Found this place on Yelp and couldn't be any happier that I did. I have a 10 year old chow lab mix who can also be a little difficult at times, but they made her very relaxed and after her spa day she was smiling all day. The staff are very nice as well! read more

Cat Diggity Dog Salon - Pet Groomers Near Me - Hicksville, New York

Wanted to give this salon a second shot .... Unfortunately, we will not be returning customers due to the lack of detail the groomers took to grooming our dogs. Our male pup's tail and ears were not combed which left me to do it when he got home from the groomer. He was full of knots (I ended up cutting the knots out myself), his right front paw nails were not cut or trimmed but the other paws were, hair was not plucked out of his ear, his stomach area was not trimmed down . I just felt he wasn't taken care of by professionals or someone that cares what their work looks like when they are done. My suggestion, if you do end up taking your dog here, please do a thorough once over before you pay and leave the salon.... Tip to the groomers, please just have a more detail look when grooming the dogs, we bring our dogs to you expecting them to come back beautiful, clean and happy. read more

This place is amazing. The staff is so nice and caring with our puppies. I was able to make an appointment within the week. Jax and Coco will be going there from now on. read more

I went through quite a few groomers the last few years and when the last one stopped grooming I was referred to Cat Diggity Dog. We have been coming here for over a year and could not be happier. My Shi Tzu is happy when she arrives and is calm when she leaves. Tamara is one of the groomers and I always request her. She has a great rapport with my dog. I feel very comfortable leaving my dog at Cat Diggity Dog. I give it 5 stars. read more

Cat Diggity Dog Salon - My happy pooch! - Pet Groomers Near Me - Hicksville, New York

Best grooming salon at Long Island !!! My dogs love to go there. Groomers are so friendly and profesional. My Viva, Roxy and Blue always look awesome after grooming at Cat diggity dog! read more

I finally spoke with Anna the following Monday to resolve this issue. She apologized and we both have moved on from all the drama. As I mentioned on the phone, what's most important to me is the safety of my fur baby and to be updated. My fur baby is absolutely fine now and the past is the past. I understand running a business can be stressful and mistakes and miscommunication can happen from time to time. It's not easy! read more

Excellent haircut and grooming from Shelby for my cat! They mad it very easy to book an appointment, fair rates, and did a great job! Will come back read more

This was my 1st time They did a great job grooming my dog and he can be a handful since hes so big. Would come again and recommend read more

Cat Diggity Dog Salon - Pet Groomers Near Me - Hicksville, New York

DO NOT AND I REPEAT DO NOT GO HERE. THE OLDER LADY IS HEINOUS. My dogs all seemed like they were sedated upon coming home they didn't feel well for two days and all required vet visits. I asked her if anything happened she was very defensive and evasive and quick to place blame. My dogs are my children I wasn't playing. Then her entitled daughter decided it would be great to make a joke about "if" she did harm the dog.... Out of frustration...:It was in poor taste. Also I found yellow on my white dog like a yellow film on their fur. When I asked what it was the daughter became much more defensive/ entitled behavior. and told me "she literally just washed it" The saddest thing is there's a beautiful kind girl works there who is treated like a servant by these two monsters. I truly hope she finds her worth and leaves there constantly yelling at her about how she's doing things wrong in front of the customers and belittling her just because you never told your daughter no and your mom never told you no And she owns a business the size of a closet doesn't mean that you can treat a human being like that.u read more

So I rarely do reviews, so this place has to be the best. It is!!! Mary, the owner is amazing and accommodating (she watched my dog for an additional 2 hours as I was getting my hair done) with no complaints. The groomer did a fabulous job on my yorkie. Very fast service, very thorough, very clean establishment, fair prices (even got $10 off my first visit), and most importantly they took special care of my adult dog. They have earned my trust which is not an easy thing for me as I don't trust anyone with my dog. I highly recommend this groomer. I will ONLY take my dog here!!!!!!!!!! There's a reason for all the five star reviews, they have earned it! read more

I don't usually go out of my way to write reviews but I feel I must say something about the amazing and friendly service my fur baby received. Shelby and her staff are fantastic! I took my baby for his birthday grooming and they made him feel so special. They did an amazing job and he looks soooo handsome. I'll definitely be going back as long as Shelby is there. read more

I had a great experience using these dog groomers. Living in the Bethpage area there are a ton of places but none with this quality of service. This hidden gem will definitely be my recommendation to all my friends with fur babies. read more

Cat Diggity Dog Salon - Pet Groomers Near Me - Hicksville, New York

This summer my family and I have been traveling a lot of the US. We live in Dallas, but we needed to find a good groomer for our dog Chloe while on summer vacation! (She was starting to look like a Chewbacca instead of a teddy bear) I'm usually really cautious when choosing a groomer for my dog because she's had bad experiences at other grooming spas so when I saw all the positive reviews for Cat Diggity Dog I felt really relieved. As you can see, she looks adorable! read more

Cat Diggity Dog Salon - Pet Groomers Near Me - Hicksville, New York

I was very pleased with the care that my cat Lila was given. She was given a bath, had her ears cleaned and nails clipped. I was worried that Lila would come home stressed out but she was fine! We shall go back! read more

I've tried several groomers in the area. Thankfully I've never had any major issues, but that doesn't mean I was a big fan either. My main issues were long waits (the main one I go to usually takes six hours, even when Rusty is the first dog in the office) and them booking many appointments at the same time, and thus putting Rusty with several other dogs when he's not getting groomed. To be fair, that works for plenty of people, but I'm not comfortable with it. I've also gone to places that were way more expensive. Ultimately, after trying about five places and not being enamored with any of them, I tried this one based on the ratings. I'm happy I did. It was excellent. Convenient, clean, very nice owner/groomer, fair price, just overall excellent. This is the first one in a while that I wasn't uncomfortable leaving Rusty with and he was very happy when we left. Since he's fairly terrified of groomers, and I'm miserable when this happens, this place provided me with great relief which can't be understated. I'd highly recommend Cat Diggity Dog. read more