Horrible work sent a guy to my place 2 times and mounted the tv wrong then they wouldn't answer the…read morephone only text, won't give a refund and now my wall is ruined. Don't use this company I'm warning you, the worst, there workers aren't verified like they are saying and clearly don't know what they're doing. Ho

Second time using these guys in 6 months. So professional, on time, educated and overall pleasant…read more Darryn shower up and you could tell right away he was a professional. I have a really new TV with a new type of mount system. All he had to do was take 5 mins to look things over then BAM went to work. Couldn't have done it without him and highly recommend him. Didn't feel like a stranger was in my house. Good job and thank you

AV helped me set up an upgraded system in my media room. Ivan came for the initial install and was…read moreso thorough and communicative. I really appreciate his patience with me. After the install, I had another issue that was purely user error. JC jumped on a call with me and walked me through what I needed to do. I highly recommend this company; they know what they're doing! - Very satisfied customer

Wired AV is excellent. Professional, responsive and knowledgeable. Highly recommend! JC is great to…read morework with for installation and maintenance of our system.

During a recent home renovation, the cable wires were cut at my home, which meant I no longer had…read moreinternet, etc. Richie and his team squeezed me in on a tight schedule and restored my connections. We also had to relocate the wires. They did an excellent job, had great communication, and were very easy to work with. I will definitely be using them in the future.

We didn't get the passcodes for the home we purchased from the previous owners. I didn't care much…read moreuntil a day when I had to replace a battery in a window sensor and the alarm went off and I didn't know how to disarm it. I contacted a few Security Systems companies via Yelp and CRISP was the first to respond. Ricardo followed up quickly and often and was open to a little negotiation. We set a time and his colleague came EARLY (imagine that) and was polite. He asked if he should take his shoes off and he immediately went to work on the control panels. He had to hard reset the system and test it out. He explained to me how to arm, disarm, and reset. He also explained a few things that I had no idea about. He gave me a battery that I'd need to buy to replace the sensor batteries in the future. Being a relatively new homeowner in the South Bay, I've had my fair share of both good and bad service providers. CRISP is by far one of the more thorough, professional, quick, and honest ones. If I ever consider a smart home security device, I'll definitely go back to them

Made a purchase and had some errors with their initial quote but they stood behind the quote and…read moretook responsibility for the error made and that says alot about their integrity. The crew just delivered the product and they did a fantastic job. Very happy with the outcome and highly recommended!!!

We worked with William and he was awesome! From the time I made the appointment to the co platoon…read moreof services he was efficient and installed everything we needed for our home. I didn't realize all the services they provide like safes and cameras too. We will definitely recommend to our friends and family.

I cannot overstate how pleased we are with RM Electric Service. Roy was very responsive and his…read moreteam was extremely professional and did outstanding work. We had them install outlets for new bidet toilets in our guest bathrooms. We had previously been told this would require extensive re-wiring, ugly conduits and holes in our cabinets. Roy's technicians found simple solutions that worked perfectly and only required a single small patch in one of the bathrooms. No conduit. No exposed wires. No holes in cabinets. I've never seen techs so thrilled with their own results. We've since used them for exterior lighting and ceiling fans. Highly recommend for them for any of your electrical needs.

Roy Ruiz, owner of R&M Electric, is a dream contractor. My husband and I built a house from the…read moreground up and our contractor interactions were the worst, so we have had a lot of experience with contractors. Roy and his crew are professional in every way. Prompt, courteous, reasonable pricing, and flexible - we had to coordinate with an inspector and it was no problem. R&M Electric provided the best contractor experience my husband and I have ever had.

Great products, prices, and service. I can text in any concerns I have and get get a timely…read moreresponse from Rajeev.

Sit back. This is gonna take a bit. Don't want to miss any details…read more Two days ago, my Acer laptop's power port broke, so I immediately ordered the correct replacement part online to be shipped overnight, and I moved all my important files to an external hard drive before the battery dropped to 0%. After getting a few estimates from other businesses in the area, I contacted ACP and outlined the issue. They quoted me a low price and an hour for installation, so I brought it in immediately. yesterday. Rajeev called me after an hour or so to let me know that the part needed to be micro-soldered. I already knew this in advance. He then informed me that he didn't know how to do it, but there was "a guy upstairs above [him]" who could. After quoting me $200, I let him know there was another repair shop who had quoted me $150, and, after a brief consultation away from the phone, he offered to match their quote. I gave the go-ahead to fix it, with the understanding that it would take a couple of hours. This morning, I went to the shop to pick up the computer. He showed me how the port was repaired, and I saw that the charger indeed fit in the port. My laptop wouldn't start when I pressed the power button. At that moment, Rajeev informed me, "Your computer won't start up. You're going to have to re-install Windows via a USB flash drive." Confused, I asked him to plug in the charger so I could start it while it was charging. It initially booted up, then displayed a "Security Boot Fail" error and wouldn't start up any further. He refused to accept any responsibility for the problem and said, "It's YOUR laptop. It must have been already like this when you brought it in. I just fixed the power port like you said." I was frustrated - it's my work computer - I've got a backup, but it's not as fast and awesome as this one. I'm not ridiculously tech-savvy, and was VERY unhappy that I might lose all the purchased software and settings I still had downloaded on my computer. After I told him that I had no idea of how to even get Windows on a flash drive to install it, he suggested that he could do it, but he would charge me $150 to do so. "But then it's wiped clean! I have programs on there that I need! I don't want to start from scratch!" I balked. "If you would like to make sure all of that is restored, we can do it, but then it will cost another $100." I was irate. "My computer was fine before I brought it in! Running great! No problems!" "Well, you called me...you had a broken power port." "Yes, but the power port has nothing to do with the rest of the computer. You guys had to have done something that triggered this. It wasn't like this." "All we did was fix the power port. This is YOUR computer." "So, you'd charge me $250 to simply get my computer back and running in the condition it was in before I brought it to you? I technically just paid $150 to have a working power port on a NOW-BROKEN AND USELESS computer?" I told him it was akin to holding my computer for ransom - and remarked that it was like bringing a car in to get the brakes fixed, and then coming back to find the right side of it smashed in, but him telling me that the brakes are now working perfectly. Rajeev shrugged and shook his head. I paid the $150 by credit card, which came out in two separate transactions of $100 and $50. When I asked him why it was in two separate transactions, he said, "I forgot and put in $100." Interesting, as he had initially planned to charge me $200. My guess is that $50 goes to him and $100 goes to "the guy upstairs." I left, panicked, thinking that I now had a useless computer that I would need to replace and have everything re-installed on by Monday. Getting home, I looked up "Security Boot Fail" on Google, which gave me direct instructions and a YouTube video showing me how to press F2 at startup, enter the Boot submenu, and change a few settings. I restarted the computer, and, voila. ZERO PROBLEMS. BACK TO NORMAL. What ACR wanted to charge me $250 EXTRA DOLLARS FOR, I was able to do in a period of FIVE MINUTES. It was an easy fix, but unless you KNOW exactly what to do, you'd think your computer was scrap metal. If he wanted to provide good customer service, he could have walked me through it right there at the counter. Because I know that's exactly what they would have done if I had left my computer with them. I wonder how many people who wouldn't know where to look for answers have fallen prey to Rajeev's insane scam. Two stars, because the power port works great now. But BUYER BEWARE. They will try to upcharge you a ridiculous amount.

Last week I needed my cast iron front door repaired. I called several companies, but none of them…read moreseemed to know how to properly fix the issue. Then I came across Red Security Group on Yelp, and after reading their great reviews, I decided to give them a call. From the very first phone call, I was impressed. As soon as I explained the problem, the office staff immediately understood what was wrong and scheduled a technician to come out and inspect the door to determine exactly what parts were needed. The following day, their technician Greg arrived right at 9 AM. He was extremely professional, knowledgeable, and took his time carefully inspecting the door. Once he identified the issue, he clearly explained everything to me and let me know which parts needed to be ordered. I also wanted to upgrade my lock to a keyless system, and Greg recommended the perfect lock that would be compatible with my door. After Greg left, the office promptly called me to review the repair costs. Four days later, Greg and his partner Uriel arrived exactly on time and immediately got to work. They replaced all the damaged parts, installed the new keyless lock, and made sure to explain how everything worked before leaving. The entire experience was outstanding from beginning to end. Professional, punctual, knowledgeable, and honest service. I highly recommend Red Security Group to anyone needing help with doors, locks, or security systems.

They quoted hardware at one price ($394 which already includes markup from commercially available…read more$320), but billed for nearly double. Not the labor charge, which was fine and as quoted. Then refused to rectify this fraudulent practice by correctly refunding the amount. Secondly, the installation was not properly completed and requires additional work to make correct. Price gouging and dishonest business practices make this a very strong DO NOT RECOMMEND under any circumstances. There are many locksmith services available, make sure to chose an honest one - this place ain't it

Hans was Very efficient and professional. Installed 3 electrical outlets in my garage for a great…read moreprice. For sure going to get more electrical work done and would highly recommend!!!

I would like to give a shout out to Wire Pros Hans for a job well done. He redid the electrical in…read moremy kitchen to be more efficient, installed recess, lighting, and under lighting for cabinets. Hans is professional and very knowledgeable in his trade. The work. was completed on time as estimated. I have more electrical work to be done in the future and Hans would be my go to guy.