Stellar service I highly recommend Sierra Bicycle Werks…read moreit's a great asset to the community.

I'm so glad Andrew knows his stuff because he sold me the right breaks for my ebike. I was super…read moreready to buy the wrong pads online but rolled in here since i was in the neighborhood. Great service.

Byron goes above and beyond to help. I got a super good deal on a new hybrid electric bike. Byron…read morehooked me up lije a tow truck I'm thinking about calling him AAA

Just had an electric bike and a "acoustic" bike serviced by the folks at Visalia Cyclery. Both…read morebikes ride smoother and quieter thanks to their attention to detail. Thanks to everyone who helped me out.

This place has the BEST customer service. Very helpful and friendly staff. Lauren is the Bomb!…read more But let's be honest I really shop here becuase of Ragnar the shop black lab!

Fulton Cycle is a great local bike shop. The owner is a great guy who is very knowledgeable and…read morefair. If you are in the Hanford area give Fulton a try for a bike repair, finding a part, or for buying a new bike.

Back up five or six weeks. The wife called the shop to inquire about e-bikes as we are considering…read morea future trip involving bikes/ebikes. Dave answered all questions and invited us down to the shop for a free demo, which we did. We were welcomed by Dave, who went over the bikes and how the worked. We rode around the parking lot a bit. We are old, and it's been a long, long time since we've been on bikes. We did not rent them as my wife felt she needed to up her basic bike skills first. Back to today. We arrived at our our scheduled rental time and were again greeted by Dave. Super friendly, super patient, super easy to work with. He reviewed the bike operation again, set us up with helmets and locks. Explained where to ride and what to do. I thought the rentals were reasonably priced, the bikes are in great shape we had a ball. A long-winded way of saying this place and the staff are great, and it's a very fun outing. If/when we're in the market for an e-bike I'd seriously consider purchasing here just based on service received. Until then, we plan on some more rental rides!

This past Saturday, we rented electric bikes from Pedego Bakersfield, and it was an absolute blast!…read moreThe bikes were so much fun to ride, and the rental prices were incredibly affordable, such great value for a fun family experience. Jan and David were outstanding! They were so friendly and helpful, making sure we felt comfortable and ready to go, whether we had experience with electric bikes or not. Their expertise made the entire process smooth and enjoyable. We highly recommend Pedego Bakersfield and this fun activity to anyone visiting Bakersfield! It's perfect for all ages, whether you're a seasoned rider or trying an electric bike for the first time. Don't miss out on this way of exploring Bakersfield with the great off the road bike trails that are most flat smooth trails.

It's been 4 days Monday through Friday and still they haven't called or fix it.. me my wife went…read morethere yesterday. They told me they will call us, but nothing, they don't even answer there phone. So now going to go to there business.its 11:12 am friday.if not ready, just going to take it somewhere else.9/19/2025. Everything!!!

Terrible customer service. I dropped off my vacuum 6 months ago--it just needed a new power cord. I…read morechecked in three times a month, and every time I got the same excuse: "We can't find the cord" or "The mechanic isn't in." The owner constantly makes false promises and nothing ever gets done. On top of that, the store smells awful--I have no idea how customers can stand being inside. Never coming back.

I brought my bicycle here when the derailer fell off and the brakes stopped working right. When I…read moredropped it off on Sunday afternoon around 1:30 they said it would be ready on Tuesday. I told them at the service department that the bike would not shift gears going up, that the shifter only worked right when downshifting. Imagine my surprise when they text me less than three hours later saying my bike is ready. It seemed OK, they asked me to ride it in the parking lot. It was 5:50, and they closed in ten minutes. The bike shifted OK for a couple of cycles up and down. As much as I was happy to get the bicycle back the same day, I was not happy after riding it several time and from gears five thru eight still trouble upshifting. I truly wish they had kept the bike until Tuesday, maybe the bike would shift properly. I did not need to get my bicycle back fast as much as I needed to get my bicycle back FIXED.

Well first of all, the all aluminum kickstand was manufactured 07-2018. That wasn't cool. And then…read morewe got it home; we installed it on an 11-year old's new to him bike. He is an average size, not heavy great nephew was on the bike and put the kickstand down. Went to get off and the kickstand snapped right at the housing. I put it in the bag with the bag it came in. Receipt and all the parts Matthew and Dylan were like... "this has never happened before... blah blah blah". Also, I was like, "Are you trying to blame your shoddy merchandise on an eleven yr old child?" They both looked at each and sorta slightly nodded. At that point, I asked for a manager. Dylan pops off with, "I am the manager" and puts out her hand. I shook it reluctantly. And there she was without any name tags stating she was a manager. She didn't act like a manager to me, at all. I then said, "Well, it is $14 and since you have nothing but another like it...my refund is due since when I bought it two days ago, I have that I need. Receipt, item with all the tags, etc. So you need to refund me $14." She then asked for the actual card to give me my full refund, I happen to have it with me. Thank goodness. I will NOT BE BACK. And if you shop there--I STRONGLY suggest to see the manufacturer date and see if something really old is being sold as new. Lots can happen to merchandise randomly stored and dropping would be an average happening. Also, how high on a shelf has it been stored OVER 8 years. Not cool. Nor great customer service. They lost a customer for always. Thanks, but no thanks.

Great place! Super helpful and friendly. Got my trike chain replaced about 15 minutes.read more

I own a trek bike for about a year and would like to bring it into Trek store to do some check-up…read moreand maintenance on. Upon entering with my bike, I was greeted immediately and received fast service. Since in February they had a maintenance discount event, I let them know I would like to do a maintenance (tune up & clean) package priced at approx. $150 (with discount). After they performed a quick inspection, I was told that my bike was in perfect condition and do not need any kind of tune-up. They said if I really want to I can opt for the clean-up option which is around $40. I agreed to it because I didn't clean my bike at all for that past year, and they said it includes greasing the chains and checking the tension which is great. At this point I already felt how honest they are doing business, since they can easily proceed with my original plan of the $150 maintenance package. When I go pick up (which the cleaning was done in a very reasonable time), I was told that they did the service free of charge. I couldn't believe that I received my bike, looking brand new, without paying. I feel that they went extra miles to satisfy a customer and it's a great way of doing business. Now I will always return to Trek Sunnyside no matter what kind of service I'll need for my bike, and my family's bikes. I would like to say that the new store manager (I believe his name is John) has provided me with exceptional services. He just moved from southern California to Fresno to help manage Trek Sunnyside and I feel that he did a tremendous job! He is super helpful and honest, and answered all my questions, helped me set up account with Trek. Among all our conversation I feel that he's very professional, helpful, welcoming and very genuine person. I will definitely keep returning to Trek Sunnyside for their great services. I do wish that they carry more selections of bike clothing and shoes. They do have a decent selection of bike accessories though.

If I could rate Steve's business zero I would because my experience was enraging…read more Initial Meeting-I emailed Steve and arranged a meeting for Saturday, 6/10. I arrive at his location and the closed sign is posted. I called him and he stated that he left to run errands. I leave and he calls me in the afternoon to arrange another meeting for later that day and I tell him that I am unable to meet. So we arrange a meeting for Thursday at 9 am. 2nd Meeting-Thursday 9 am-I arrive and the closed sign is posted. I call Steve and he does not answer. I leave a voicemail and wait 15 minutes. After this, I leave. I live in another city and went to this business because it was the closest location. His absence during his so-called open hours is very unprofessional, upsetting, and a waste of my time and gas.

I've called 6 times over the span of two days during business hours. No answer or call back…read more Probably a great guy, but would like to hear back.

Very quick turnaround on both of my bikes with reasonable prices. Ernesto was great with…read moreunderstanding some of the fine tuning I was looking for, and was able to deliver!! My bike runs like a dream, thanks guys!!

I've been buying bikes from Rubber Soul (tri sport) for the last 35 years. These guys are amazing…read more They always have a large selection of top notch stuff and amazing deals to be found. Don't understand why people buy bikes online with no service or follow up care when there is a place like this nearby. 11/10. This is the place to get your next ride!