I am disabled and had 3 large quilts to bring. It was my first time ever coming there. I called and when I arrived, the staff came out to the car and helped process my ticket and took the quilts in for me When I went to pick them up, they carried them out to the car for me. They cleaned them for $30 each. Other places wanted $40 to $48 to clean. They do a wonderful job cleaning my quilts Queen and King and I can not praise or say enough about how wonderful the staff were I loved them so much, I stopped and ordered them a dozen . To the Owner of this cleaners and his amazing staff, I wnt to personally say thank you for being one of the most outstanding and caring businesses in North Las Vegas Teresa B read more

I've been coming here for years. They do a quality job! However, best part for me is service! Gina is a sweetheart. She is always greeting with a smile and making the pick up and drop off a positive experience. They have a membership program thats a great deal. I recommend this place especially if you live on this side of town. read more

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Lux cleaners is always wonderful to visit the store. It's effortless pickup and drop off. Staff is always amazingly friendly and helpful.

Greeted and was very professional and sweet! Gina was great and I will definitely come back read more

Thrift DLux Cleaners - Alterations! - Dry Cleaning Near Me - North Las Vegas, Nevada

Don't bring your stuff here , specially if it's a pleated dress, skirt, blouse or any type with pleats- it will be ruined! Staff are not even pleasant ! read more

First time visiting Thrift DLux and it'll be my last. I dropped off two curtains and the lady behind the counter didn't mention any price -- I figured I'd trust the "good reviews." ( I wish I would've read them all) Two minutes after I leave, she calls to tell me it's going to be $110. Seriously? I went straight back and picked them up. I Googled another dry cleaner nearby they charged $24 total and had them ready the next day. They came out immaculate. Honestly, I'm glad Thrift DLux tried to pull a fast one, because it led me to an honest, trustworthy cleaner I'll be sticking with from now on. Thrift DLux is shady, plain and simple. If you value honesty and fair pricing, look elsewhere. read more

the service is great and they do a great job! They do send offer discounts that's helps a lot!

I cannot recommend the Thrift DLux Dry Cleaner's highly enough! I've been using this Dry Cleaner for well over 15 years and the consistely provide timely, competitively priced dry cleaning services and more. Gina and Roseanne are very customer friendly, and provide top-notch service; they seem to always go above and beyond to ensure customer satisfaction. From the moment I walk in, I am warmly greeted by this incredibly attentive and knowledgeable staff, making the entire process seamless. My clothes always come back looking immaculate--perfectly cleaned, pressed, and smelling fresh. Just in case you're wondering about turn-around times, they typically get most items back the next day around 5PM. read more

Excellent service, and extremely friendly! I don't take my dry cleaning anywhere else!

I enjoy talking to Roseanne and Gina. They are always very professional and friendly! I never go anywhere else!

Rosanne & Gina are the best! We've had a house fire & lost our washer & dryer. For the past month they've washed, dried & folded our clothing with nothing going missing & great service in the process. Highly recommend. read more

Had a handmade quilt from my sister cleaned and when we got it home , the white areas were no longer white as you can see in the first picture. The second picture shows that all the white is now a pale green. They have you sign a waiver when you drop it off, so that they aren't responsible. $40 to have my quilt permanently altered. If you value your items don't go here! The difference in color is way more obvious with the naked eye. Of course they said nothing and it was folded and placed in a clear plastic blanket carrier. read more

Thrift DLux Cleaners - Picture prior to being laundered - Dry Cleaning Near Me - North Las Vegas, Nevada

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I've been coming here for years and they have always been great! Gina and Roseanne are the absolute best. They really know their customers and give this store a true neighborhood feel. Love coming here and knowing I can trust my clothes are in good hands. read more

Awesome cleaners, always accommodating at Ann and Decatur! They do an excellent job in a faster time than what's quoted.

Gina and Roseanne are very friendly and the company is very punctual with the time that the clothes will be at their location. Real good people. read more

Customer service is excellent. The staff is always very friendly and my clothes are done right on time.

Great service and helpful with alterations as well as all other services. Clothing always comes back perfect. I never have any issues I highly recommend. read more

Love the service here Gina and Roseanne always take care of me. I love the bag service I'm in and out and no time at all.

I have been using this dry cleaner since I moved to the area in 2018. There are now new owners from California and they are charging California prices. I came in for alterations on a garment and in the past the charge was $40. This time, when I picked up my garment the price was $75. I was not informed when I dropped off my item that there was a price increase. I was given the number to the owner who told me that $75 was the going rate for alterations. It's not. I call several other businesses and was quoted $30 to $45 for the simple alteration I had done. The owner took my information and said she would send me a check for the overage, $35. 15 days have passed and still no check. I have called and left several messages with no response back. They need to change the name to Thefty Cleaners. read more

Had a White suit coat need cleaned. Had to have it the next Day and this was the ONLY place I found, so many listed the do next day, and when I called they said they don't do next day, CRAZY! But came in very quick, polite and when I picked up coat it was perfectly cleaned!!! So so so happy, my Son used it Sunday at Church and it just went perfect with Sermon he gave! Amen! Thank you Thrift Dlux Team!!!! read more

Thrift DLux Cleaners - Etena Fou Youth Service. - Dry Cleaning Near Me - North Las Vegas, Nevada

I would give them 4 stars but it's the second time I came here to pick up my stuff after they told me it'll be ready a day ago, and it's still not ready for pick up. Small problem but a big inconvenience. Update:8/20/2020 I'm still waiting on my order to be completed after dropping them off on 8/12/2020. Called to see if it was ready. Staff asked when I dropped it off. I told her on the 12th. She quickly replied it's ready. I explained how they have said this before and my stuff wasn't ready to pickup. She then placed me on hold to see if it was ready. Comes back to the phone, only to say it wasn't. She said she would look into it and give me a call back. This was 2 hours ago and I haven't received any call back. Update:8/21/2020 I was called this morning saying my comforter and pillow case were ready for pick up. Got the comforter and my pillow case are gone. This can't be a real business. Has to be a drug front operation, seriously. There's no way a business operates in this manner and still stay afloat unless it's operated with illegal funds. By supporting this business I'm positive you're supporting criminal activities. They should call this place Chicago because it gives me Chicago vibes. read more

I've been reluctant to post this review because I've patronized this business for so long and it's been an up and down wave of good customer service, it's definitely declined tremendously since the beginning of 2019. I'm current missing the drawstrings for 3 sweatshirts. The first time is happened I returned to the location immediately asked if there was a lost and found for misc items found off garments. I gave a description and left my # to be contacted, I never was! I've continued to bring my families clothes there. The next incident happened with 2 more sweatshirts 2 months later. Now I'm pissed, I contact the store ask for the manager who explained to me they out source the cleaning & she would contact the other party to inquire about my garments. It's been over week, still no word. Yet my Husband has dropped off 13 more items this week. One of the main issues is these strings are distinct. 2 pair having metal pegs at the end which would be very noticeable. This is now 3 pieces of clothes that are ruined for me, the valve approximately $. I would have felt better if someone would have just said "Sorry" we lost them. I understand, stuff happens. I wasn't looking for anything free. Just my stuff returned, but I feel disregarded. Hopefully this review brings attention to the upkeep of personal effects from your customers clothes. Someone needs to be in charge of the FOUND Dept because clearly you all have mastered the LOST! read more

Thrift DLux Cleaners - Missing drawstring from an $70 hoodie - Dry Cleaning Near Me - North Las Vegas, Nevada

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I only go to this cleaners because it's close to my home but my car works very good so I'm gona go further out. They NEVER do what I bring my clothes in for an they don't clean the clothes just press them will NEVER RETURN... also they keep charging me for something I ask for an Dont do! read more

Thrift DLux Cleaners takes dry cleaning to the next level by offering customers a more luxurious laundry service experience. By luxurious, I mean this ain't your typical laundromat. There were no less than three TVs placed at this dry cleaners. There is also a Keurig coffee machine and an old fashioned popcorn maker available for customers to enjoy. The whole shop was higher-end and updated. My husband dropped off two button-ups and two suit jackets on a Wednesday afternoon. He was offered coffee and said the employee was very customer-service oriented. I went with my husband to pick up his clothes Thursday evening, and the employee that day was quiet and seemed disinterested. Still, I was impressed with the quality of the shop and the Avengers like emblem emblazoned on the the plastic wrap surrounding my husband's newly laundered clothes. For a one day turn-around and 4 pieces of clothing the total came to $11.40. For $2.85 a piece, the price is kind of steep compared to competitors, but you're paying extra for a high-end dry cleaning service and quick turn-around times. YELP 100 CHALLENGE 2015: #206 read more

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I went to this dry cleaners twice a week for a couple of months. At first I was happy with their service. Then they disintegrated some of my buttons on a shirt. I was going to put on my shirt and the button was disintegrating. Well I went to get a replacement button. I was still happy because it was just a button. Them it happened 3 more times. They don't check shirts before handing them over to you. read more

I've been coming here for over 2 years now. After moving to Las Vegas, I came here because they were the cheapest, about $2.95 for most clothes. Walking into this place there isn't anything that stands out, there's a counter, rack for clothes in the back, and area with complementary water, coffee, and popcorn (that's pretty nice). Throughout my time here, I have seen multiple workers come and go, everyone is nice and respectful but the workers don't really engage in small talk with the customers. My clothes usually come back nice. Clothes always come back neatly ironed and in plaster covers with a wire coat hanger. I haven't had a problem with their work until recently. I bought in a white designer t-shirt into the store. When I got my shirt back, all of the stains were still on there. After bringing it up to the workers attention, she commented that "they can't guarantee stains coming out." Now I agree all stains can come out but I was hesitant. The worker offered to send it back to be cleaned again. When I got my shirt back, all the stains were gone! I will inspect my clothing more thoroughly now. Also, I tailored a few things here and it's pretty expensive, dry cleaning here is affordable but please find another location for alterations. Overall, I've been a regularly here and will continue to do so, the workers are nice and it's still the cheapest place, I will just inspect my clothes better when they are done. read more

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Was using this cleaner for several years, WAS being the key word. Forget the fact I was taking shirts for laundry and other items - including expensive suits - for dry cleaning and saw prices escalate from in the $40s and $50s, to the $70s the last time I went. And that last time was a mix of laundered and dry-cleaned shirts - no suits. But after what they did to a pair of dress shirts and a rayon shirt that was to be dry cleaned, I would highly recommend you drive a little further if this is the closest one to you. I specifically requested no starch many visits ago when other garments came back far too stiff. On occasion, I'd have issues but overlooked them out of loyalty. But this time, one of my shirts came back like cardboard - and that's not embellishment. I had to soak it in warm water and fabric softener before washing it, I was afraid it would break in half. Another was stiff, and a rayon shirt - which should have been nothing but dry cleaned - was starched. When I spoke to the young man at the front, he said he couldn't refund the charges for the three damaged shirts, but assured me calling customer service would help. When I called, I got a voicemail. Nobody got to me, and I was never able to get through or afforded a return call. I'm not sure if there are new owners or a new corporate structure, but this is the worst customer service I've seen from a dry cleaner in decades when they're supposed to be treating and caring for expensive clothing. Don't bother with this place, you will regret it, I promise. read more

The service is great very inexpensive and I love that the have next day service. Two piece suit only $5!!! Wow Will take all of my clothes there going forward. read more

It's sad because this cleaner's does have very good prices compared to other places. I had used them frequently and no problems except one day I brought my down comforter to get cleaned and went to pick up and noticed it was ripped and all the feathers were coming out it wasn't expensive but it's the fact it ripped while being dry cleaned and I called and the person gave me another number to call I called they said they would let the owner know and never heard a word I wasn't asking for him to buy a new comforter but to at least common curiosity to reimburse my fee for ripping it. How unprofessional I will never go there again. I feel if it's damaged while In the hands of them it's there responsibility to pay. It's sad there are people out there that can't afford to replace. So be prepared if anything is damaged at this place you won't be reimbursed. read more

Beware! Beware! I have had three incidents and kept going back because it was convenient due to my work schedule and location but this is the last straw. This cleaners has given me other people's clothes, necktie lost on my dress and misplaced my clothes. I gave them another chance because they took care of it but this new manager Jessica does not have any customer service skills. I gave them 10 pieces and they lost my tan pants and tan shirt. I made the mistake of taking my 8 pieces home and that was a big mistake because I felt as though I could trust them because of other situations that were taken care of with no problem. Oh no! This has been a complete nightmare. The young man that gave me the clothes knows it was only 8 pieces but they have him lying saying that he gave me all of my clothes. I even took the clothes back the next day and another young young pulled the ticket and found the missing pieces. But I am still a liar. I have had to call and when I spoke with Jessica(manager) she told me that the cameras showed that I took all of my clothes and I am lying and I need to look in the back of closet and she can't help me and I can call corporate because I got my clothes. Unbelievable! I call corporate and the General manager Lori didn't even have the decency to call me back, I had to call again and finally she called back and sided with the manager. I am still stunned at the way that I have been treated. I have been a loyal customer for over 3 years and have spent thousands a dollars a year with this business and I am called a liar. This goes to show you that people are rude, disrespectful and do not value customers. Both of them kept yelling that the camera showed I received all of my clothes but they never answered this question, "How many pieces does it show that I picked up?" No response accept that I received all of my clothes. This is principle for me because common sense would tell anyone, why would I lie about two pieces of clothes after I have spent $1000s of dollars a year on cleaning. What is them giving me $80 back or less going to do for me? Are they for real??? Obviously, my money is not good there. I know in my heart of hearts that they will come across my clothes and of course I will not get them back because they would come out looking like a liar after calling me one. Who treats a loyal customer like this after supporting your business through this pandemic?? They do!! Beware! read more

I cannot recommend this place. First time I EVER used them and they lost my shirt on a non rush order. The front staff was beyond helpful, apologetic and kind. But whoever the manager of this establishment must be is REALLY cutting corners somehow to keep the price so low. You get what you pay for and I will make sure that anyone I know goes to Al Phillips after this. Completely unacceptable. read more

I bring my clothes here weekly and they always provide great customer service. I also really like that they offer same day pick up! Definitely use Thrift Dlux Cleaners! read more

I am extremely disappointed of this place. Took three items the other 2 were ok but they ruined my coat. The plastic on the coat was burned.. I took it to the dry cleaners for a reason!!!!!! I could of just thrown it in my washer and dryer if I wanted to ruin it. Very upset.... In addition, the coat was dirty from the inside of one of the sleeves, again, why did I pay for them to ruin my coat and leave it dirty?!?!? Won't return here anymore and I would advise to steer clear from this place. read more

Thrift DLux Cleaners - The plastic was burned off!!! So upsetting. - Dry Cleaning Near Me - North Las Vegas, Nevada

My ticket says DUE: 3/11/17 at 6:00 PM. I get there at 6:01 pm and they are CLOSED. Employee looking at me through the door. Why tell me on Friday when I dropped my clothes off that they would be ready Sat at 6, if u r closed???????Soooooo frustrating read more

Thrift DLux Cleaners - I was told on Friday when I dropped my item off to come back Saturday at 6. I got there 6:01 pm, CLOSED. - Dry Cleaning Near Me - North Las Vegas, Nevada

Do not come here. Back in October I took my daughters baptism dress to get dry cleaned & they burned the material. The dress was ruined. It had sentimental value & can never be replaced. read more

I dropped of my comforter and pre paid . When I arrived today to pick it up with my ticket in hand they said they could not locate it. I pointed right at it and said that is my comforter. They said I'm sorry someone put the wrong ticket on it and I can not give it to you. They said they wound call. They did only to tell me I'd have to wait until Monday when they can call corporate to release my comforter to me. Horrible business. Would not recommend! read more

Great service for a great price and very nice people. I take my jerseys to get cleaned and never have any issues.

My husband just started a new job where he must wear a suit. I took his shirts to Jess and she was great. They were crisp and perfect as promised. read more

Great service and friendly workers would recommend them to everyone. I have been coming here seance they opened up. They have always have done great work so I will always come back. Keep up the good work. read more

Clothes came back dirtier then when they were brought in, more then once. Gave them two chances to correct and it seemed I was putting them out asking read more