I always rent with Enterprise, because they understand customer service. I laugh when I see the…read morehuge lines of frustration for every other rental car place, or customers complaining that their rental place doesn't have any staff at the counter. Enterprise doesn't seem to ever have this problem. Faced with expensive options to fly into Flagstaff, or a pricey shuttle bus from Phoenix to Sedona, we instead chose to rent a car for a one way trip. We picked up in Phoenix on Sunday and dropped off in Sedona on Monday and everything was super easy and painless. Thomas here in Sedona got me taken care of with a smile, and I was out of there in less than 5 minutes. I didn't even have time to stay and play with the bean bag toss in the lobby. Thanks for your help!

Tyler, the manager, is unprofessional and the staff entirely unethical…read more I rented a car and had to turn it in at short notice to receive medical attention. Their company, predominantly Jacob Yanes harassed me claiming I left a cigarette burn on the upholstery among other things. I don't smoke cigarettes, and it couldn't have been me. Eventually, they assumed liability and dismissed the claim. Yet, after assuming liability the began to harass me again. Fraud from a major corporation is the only justification. Attempting to pin damages on a customer to avoid responsibility is unethical. An employee driver or another renter could have created the damage. There is no evidence that shows I created the damage, because I did not. Avoid the Cottonwood location and Sedona location as Tyler is the manager at both.

Sedona car rental is amazing. I've dealt with both Joe and Adam. They are the most respectful nice…read morekind people ever. They deserve an excellent review. I had to cancel my trip at the last minute, unfortunately because of the air traffic controllers situation with the government shutdown in October 2025, which is right now and they were able to refund my little $40 deposit. Be kind on the phone and tell me they would love me to come back again. They are really decent people and I will definitely return and I highly recommend them to anybody because anybody willing to do that is really a kind person. The hotel I stayed at the Inn above Oak Creek was horrible. They kept my money and would not refund anything but yet this wonderful Small car rental agency who is so kind did so. They were even willing to come pick me up at the hotel and get me to the car place so I had my car. Definitely get your car rental from them if they were this kind with me, they will be good to you.

My car was in the shop undergoing repairs and Sedona Car Rental rented me a car during this time…read more Adam and Joe were very good to work with and provided everything I needed. Highly recommend this locally owned and operated car rental company.

Top tier rental experience! Can't recommend enough how simple and easy Chris (Amazing Owner!) made…read morethings. The rental was straight forward, the GPS on the Jeep had all the nearby trails auto programmed in, the Jeeps themselves were in great condition, even provided a cooler to use for the day. Can't rate high enough for how enjoyable the whole experience was. Will definitely be renting from Chris every time I am in Sedona and looking for an off-road fun day. Thank you!

Chris was awesome he's really a jeep enthusiasts and knows so much about the vehicle he gives you a…read morequick run down and your off. We opted for a jeep because we had the kids with us and it had been so hot in Arizona we will definitely be coming back anytime we are in Arizona! I'm itching to get a jeep myself now. An amazing time all the trails are programmed into the gps and have different difficulties for different levels of experience. He made great recommendations and our family enjoyed the trip. The jeep rides so smooth our 1 year old fell asleep in the back while we were riding!

My wife and I rented a Bronco from Anthony at Broncos of Sedona while on vacation. He brought the…read moreBronco to us, clearly explained what the rules were, offered suggestions on trails and was very pleasant. He asked us what trails we planned to do and let us know he would be tracking us. Fuel is included in the price and he picked the Bronco up when we were done. He made it so easy. We scheduled an 8 hour rental to be delivered at 9am to our hotel. That would have put the end of our rental at 5pm. He was gonna be busy elsewhere at that time, so he told us he would appreciate it if we could hold on to it till 6 or 630. We enjoyed our time with the Bronco. It had 30K miles on it, was clean, in excellent condition and had the nice large touch screen. It was a soft top and had the 2.3 Ecoboost so it was noisy. Tolerable for a rental, but if we actually were to buy one we would get a hard top and V6 Ecoboost. One thing what was dissapointing was that the navigation did not work. It said something to the effect that activation was required. I will maintain the 5 star rating because Anthony was a true professional. Not pushy. No attitude, easy going, casual. We are a Ford family, so it was nice to have an alternative to Jeeps or UTVs.

We rented a Bronco for two days and it was awesome. We normally take our RZR to Sedona but decided…read moreto rent a Bronco to try it out. We got to use a brand new 4 door Badlands trim with Sasquatch package. We hit Broken Arrow, Devil's Staircase, Schnebly Hill and a couple other trails as well as driving around town, it handled them all equally well and almost as easily as the RZR. We coordinated with them and they brought the Bronco to us and picked it up from us where we were staying near Cottonwood which made it very easy. We would definitely recommend to others who want to test drive a Bronco or want a cheaper off-roading option to see Sedona than a local RZR or Jeep rental. My wife who doesn't have any off-road driving experience was able to drive it with ease, the big screen and camera on front were a big plus for her.

We booked two ATVs that each fit two people. The staff were very flexible with timing and allowed…read moreus to push our reservation back by about 30 minutes, which we really appreciated. When you arrive, you sign a waiver and watch a safety video that goes over the basics before heading out. They provide helmets in a variety of sizes as well as goggles. Unfortunately, the goggles I received had a broken cushion. I didn't notice until we had already started the ride. I was able to push them up and keep them in place, but they should probably check through their equipment and replace items that are broken or worn out. There are two main routes you can take and have plenty enough time to do both: * Outlaw Jeep Trail: this trail is mostly flat and takes you out to the Honanki Ruins. There's a $5 fee to park your ATV there if you want to walk over to see the ruins. It's about a 10-minute walk round trip and a nice quick stop. There are also restrooms there, which is convenient. * Diamondback Gulch: this trail is much steeper and more adventurous with sections that go straight down and straight up. It's definitely the more thrilling of the two. They provide a map and a sheet with step-by-step directions so you know where to turn and stay on the correct path. They also have their phone number posted on the front of the ATV in case you need to call for help. Some feedback: 1. Replace or remove broken equipment. 2. It would be helpful to list suggested speeds for both courses. One driver was going around 30 mph, which felt a bit fast for the flat trail, but I wasn't sure if that was considered safe or normal. 3. Clearer instructions on the trail loops would help. We weren't totally sure if we completed the loop, and we noticed people entering the Diamondback trail from two different spots. Overall, the staff were very friendly, the ATVs were great, and the whole process was smooth and easy. It was a really fun experience. Four hours was a little long for me as a passenger, but I still enjoyed the adventure.

We did a three hour devils bridge jeep rental yesterday and it was awesome! The people who help you…read moreare incredibly helpful and made us feel so safe before we headed out on the trail. At the end of the trail, near the old Sedona cabin, we found the perfect place to have a picnic and really soak in the surroundings. We had the absolute best day.

First time renting an ATV, the young man who waited on us was very patient and funny. He answered…read moreall of our questions. One recommendation is hearing protection, the engine is very loud. We will definitely go back.

Great experience today despite the rain. We rented a 4 seater and explored with our son (age 9)…read more Fun day despite the trails mostly being closed - which isn't their fault. We had no issues with the vehicle and they supplied the helmets, goggles and a cooler with ice and waters. We had tried to research where to go but the interactive map guide was great. The staff also helped us pick some trails and tried to text us with closures. All in all - great family memories. Hopefully we will be able to come back to Sedona in the future when trails are open and we would rent here again.

We just drove a rental car into Red Rock Auto Center for an engine oil light during a vacation. On…read morethe spot, they just had me pull into a bay, check the oil level and refill a quart that was short, I insisted they charge me but they declined. Even made up a receipt for our time and gave a balance of zero! Too kind, very rare these days, and we're so grateful to the Red Rock Auto Center team.

I've inquired several times through the website email and phone call to schedule some sort of…read moreservice or a quote and I've yet to receive a response after several days they can't call you back. I can't imagine they can fix an automobile and a timely manner. Very frustrated.

Brett was awesome and all the staff is super friendly and knowledgeable about hiking and Sedona. We…read morehad Brett take us out on a Friday and went to Brian meadow spectacular and his special places for view are great. So much fun and learned a lot about the area and history. Highly recommend this store and the advice on trails and adventures

What can I say other than phenomenal service, professionalism, and friendliness! We rented a Jeep…read morefor 3 days, they have various sites programmed into the GPS, and have a wonderful guidebook as well. My Husband and I have been coming to Sedona since we were kids and found so many interesting and beautiful locations that we never knew about and couldn't have easily reached without the help of Home House! We are so totally impressed and will definitely rent again. The luxurious Jeep that we rented not only had a fantastically comfortable ride for my bad back but seat warmers and steering wheel warmer! Easily we could have seated 5 people but this was a special trip with our dog Matilda, so it was 2 humans and her. The lovely Stevenson family are so genuine and thoughtful, we will never forget this experience! Hike House also has Hiking paraphernalia and an Energy Cafe! It's located just near Tlaquepaque, make sure you drop by! I have to add that every time we saw a guided open air Jeep tour, we felt a little sorry for them! For nearly the same price, they could rent a Jeep for a day

This is not a company that cares about staying in business or maybe because they have no…read morecompetition they just don't care? The stupidest reservation system I could possibly imagine. What kind of psychopath thought of it? What year are they living in over there? I can't rate a driver because was never able to book one. Absolutely bonkers

Absolutely book with them! We booked for a girls night dinner. After hanging by the pool all day,…read morewe knew we'd feel better with a car service. They were on time, offered us water, and didn't make us feel rushed. From first contact to dropping us off after, we felt like royalty! Shout out to our driver Evan who was friendly, safe, and just the best ever! Two enthusiastic glasses of champagne up! Thanks Evan!!

Great guy who knows a lot about all kinds of vehicles. I would highly recommend Mike to anyone.read more

Visiting from out of state. Super lucky on a holiday week that Anderson's was open and let us bring…read moreour car in right away, late on a Friday. Warren and Michael were kind, quick, and thorough trying to figure out our AC issue. While it's a more complex fix than one that can be repaired in a couple hours before they closed and we head home, they provided information to share with our home mechanic. Really appreciate their time and sense of urgency.