Don't buy a Corvette from this establishment. I called, talked to a sales associate, made…read morearrangements, then took the two-hour drive. I got there, and they were doing well until I made up my mind which one I wanted and asked to take a test drive. They began the drama. First, they don't allow test drives on Corvettes, so I told them I wasn't paying much for a car I couldn't fully drive, even with full insurance. They went to talk to "Steve" (the used-car manager), and I was leaving as I came out of the bathroom, headed for the exit. The salesman (who had done a great job in this situation as he could) came to me and said Steve said I could drive it, but first I had to be approved for the loan. I told him I was buying the car outright and didn't need the loan; I had cash but wasn't interested. As I was getting in my truck, Jeff (sales manager) came to the parking lot and said we could drive the car. Roller coaster of rules. Funny how the whole thing changed when I no longer needed their loan. By then, I was over it, and my wife said she had never felt so disrespected in her life. I called a friend of mine, and he said they had done the same thing to his buddy. His buddy fell for it, and the car immediately clunked. Three days later, the torque tube had to be replaced. The car I picked out I wanted badly and was going to buy it, but I am pleased I walked away. I had driven 4 others the same day, with not a second's hesitation from the dealership. Just don't fall for their tricks.

The administrative staff were friendly, otherwise this would be 1 star…read more We have had two bad experiences in the last month with this dealership. We had to take in our Chevy Bolt EUV, and upon arrival it's as if Shawn (service) wouldn't even speak to me without talking to my husband, too. Continued to call me "little lady" etc etc- demeaning and very condescending. After dropping the car, we were not contacted at all re: any of the progress, estimated date of completion, what was actually wrong etc. I finally called to check and they still didn't tell me what they were doing to it, just that it'd be ready "Friday". We picked it up and I had to ask what they did- got a curt "well, looks like a replaced battery" and we were on our way. Fast forward to this week and I was asked by the tax auditor to reach out to Chevy directly for an appraisal-- I left a message w/ customer service and never heard back causing us to miss the depreciation deadline. Overall- steer clear. Seems like this place needs a customer service overhaul.

Highly recommend! Very reasonable and masterful at diagnosing problems that are actually in need of…read morerepair doesn't try to upsell for the hell if it. Good people! Also they work on all vehicles including RV's

He received a few thousand dollars from us and my Volvo still isnt working properly. I use to take…read moremy cars there for repairs years ago but never again. I'll pay the dealership with experience before I go there. The girl at the front desk will argue and be rude to customers. Tell us we drove our SUV 25 k miles in 3 weeks instead of saying she wrote the mileage down incorrectly. Charged us $72 for 1qt of oil that he failed to put in our car 3 weeks ago. 2nd trip and still don't know what's wrong with my SUV. Rip off. don't recommend them.

I have been taking various domestic and foreign vehicles to them for 20 years..they are on the…read moresecond generation now. But still totally professional and they know transmissions. I have taken some domestic but not have taken 2 different Volvos. Volvos can be to ouch to work on plus Volvo makes it hard on nondealer shops to work on them. No problems for advanced ..they even had gotten the particular tranny fluid the suv required. At 115 k miles it's running much smoother the service was at least 1/3rd to half of what the dealer would have charged. So get it in gear and go see advanced for any tranny issues.

Tl;dr it looks like the shop doesn't really care about the cars or customers that come into the…read moreshop. Attempts to discuss were met with indifference. In February, my car's transmission had seemingly developed an issue all of a sudden. I looked online based on the symptoms and we looked at what the common issues were. We saw the breather valve on this make/model would become clogged, so we cleaned the valve thoroughly and topped off the transmission fluid. I then opted to take the conservative path forward and wanted to bring it to Adavnce Transmission to let them inspect the transmission and make sure everything was good. The car had close to 190k miles on this transmission and I understand things don't last forever. I talked to both the woman at the front and one of the mechanics and explained everything that had occured with great detail and specifically asked for the transmission to be dropped, inspected, and look for any issues, warnings, or concerns that they might find. I picked up the car on the following Monday. "We cleaned the breather valve and brought the transmission fluid levels to the correct level. Nothing wrong with the transmission at all. The mechanic was surprised how good the transmission was especially after seeing how many miles were on it. You can pick up your car when you're ready." 28 days later. I'm driving to work at 4am, while driving up a small hill the car loses all gears. Thankfully, I was close the peak of the hill and was able to coast down to gas station and safely park while waiting for a tow truck and a ride. Once parked, the car had transmission oil dripping out from it. It was clear there was a leak. I called the shop as soon as they opened and explained what the car had experienced that morning. I requested the transmission be looked over, to see where the leak was coming from and any other indicators of what happened and if it was salvageable. Shortly after getting confirmation the car made it to the shop from the towing company, the same woman at the front of the shop called and said "the mechanic says your transmission is just dead." I mentioned that just 28 days prior they told me everything was great. How could it go from great to dead in such a short time? "The transmissions can just go out, without any warnings or signs sometimes. You can either pay $7,000 for a new transmission plus labor or pick up your car whenever you're ready." Obviously, I've shortened this call but the same indifference was shared throughout the 5-7 minute call. I had the car towed to another mechanic. What he found shows the level of indifference the mechanics had for the car, and the shop's desires to sweep things under the rug: He first filled the transmission with transmission fluid to see where the leak was coming from. He let it sit for 3 days then lifted the car. One of the transmission sensors was loose, not even hand tight. He inspected it, then tightened it down to spec, and refilled the transmission again. 3 more days, no more leaks. He then started the car up. It's now been several days and there hasn't been any issues of leaking or of the transmission being dead. If you want to spend thousands of dollars to fix an issue they may have created, take your transmission issues to Advance Transmission. If you want honest work on your vehicle, you'll have to go somewhere else.

Super nice guys... my muffler had been rattling for weeks, driving me nuts. They ordered the part…read moreand fixed it all in the same day of me walking in. Save yourself money from the dealership service center.

Excellent Service, friendly staff and quality work, on older cars too, makes this an excellent…read moreplace for the service and repair of Beamers N Benz's

My Tesla needed alignment, and these folks are one of the few service centers in the area that…read moreperform Tesla alignments. They did a great job, told me of their concerns about a couple of components related to the alignment, and finish the job on time at the agreed upon price. Highly recommended!

I'm speechless and confused on why my experience was so horrible at such a highly rated mechanic. I…read morebrought the car in for a damaged wheel bearing and a transmission fluid drain and refill. They claim to be Lexus experts (my car is a Lexus). Different employees told me different recommendations which was concerning. I dropped the car off and the next day got a voicemail that the car was fixed and ready for pickup. Great, when I finished transferring my belongings back into my car I am told it just went up on the lift to get worked on. No work had been done whatsoever. Lots of miscommunications on their end. Finally, when I schedule an appointment to get the car fixed the following week they tell me they can't get me in/don't have a loner car until the following week because some people blew their engines and their cars were being worked on. I said "forgot it, nevermind" and went to a competitor I used in Greenville before. They fixed my car in less than 24 hours and had the loner car ready. Ridiculous..

Fair prices. Nice people. Quality work. They went as far as replacing missing screws on engine…read morecovers - same level of detail that I would have gone to. Would recommend. Services: Timing chain on a base model Cayenne 2008. Alignment.

Friendly folks but, based on my experience, I would not consider them experts on Porsches. Their…read moremisdiagnosis led to a poor and costly experience with a Boxster. I would not go to them with any issues that have any complexity.

The owner Steve is amazing as well as his staff. I had my…read morefront tires that were worn and wires showing. I financially wasn't able to replace them. However Steve donated tires and labor and replaced them for me. His staff was the sweetest, quick, caring and helpful. They were a true blessing to me and made it possible for me to get to my doctor's appointment safely.

Work completed that I never asked for. Just wanted a floor vent opened/fixed so heat can come out…read moreon the passenger side. They recharged my AC.

Mastertech came highly recommended and we experienced great service and quality work from a…read moreprofessional team. Thankful!

Excellent and great service. I have an older car which I have taken to several other places, but…read morethey would not even take the time to attempt to help me. I can't express how thankful I am that I found this group of fine and honest professionals. I will only take my present vehicle and/or when I purchase a new one. So many auto repair places try to rip you off today. Mastertech Auto, the one on 3301 Rutherford Road does not. They are personable, patient, and have integrity, a quality which unfortunately is pretty much lacking in our society today. It was a pleasure doing business with everyone from Novie (I hope I spelled his name correctly) to the mechanics. ONLY place I will take my car for any work or repairs. Thanks guys and thank you for all you do. You are greatly appreciated. Sharon Mitchell