It seemed like the guy taking our order was trying to be friendly, then when we said this was our first time at Thundercloud and he asked where we from, we replied moved from Los Angeles. His response was "imagine that..." all snarky like. The sandwiches were just okay. They didn't really stand out in any special way. BF ordered the Roast Beef and Avocado. I ordered an Austin Club, but was given a California Club. I do not know if that was intentional or not. read more

One of the best subs I have ever had. I am not really a sub kind of a guy, but this place makes one of the best subs for how fast and cheap they are. I recommend getting the New York Italian sub if you like spicy subs since this is the best thing on their menu. The soups are a hit or a miss, but who comes to a sub place to get a soup? I go here at least 3 times a week and their staff is pretty cool! read more

I came here 25 minutes before closing today to get a sandwich after getting off work. I get there and the open sign is off and the place is being cleaned up. One guy starts walking towards me to take my order when the other from the back says that they're "all out of bread". The guy stopped in his tracks and went back to to cleaning he had been doing. I saw they had bread and even so, thundercloud is a tight operation and I doubt that would ever happen. I still love the subs, but that was bull and I had to eat Wendy's because of it. read more

Just like every other Thundercloud in town, this one has its own 'tude. The Maurice Sendak-inspired decor really adds something extra to this especially tiny location. I was reading some of the other reviews for this location and I got the impression that most of the complaints were related to the staff. I guess I've grown accustomed to the non-fuck-giving employees at Thundercloud, so I don't get bent out of shape if I'm not greeted with a smile. If you like their sandwiches, just go in and get one. If you don't like their sandwiches, grab a bite at one of the other literally dozen or more eateries less than two minutes away. My wife is particular about her Thundersauce, and they get it right at this location, so I'mma keep comin' back! read more

Came in here tonight 10 minutes before closing and we were greeted so Nicely! Not once did we feel like we needed to rush to be out before 9. The place was clean and the 2 workers were friendly and kind. I have NEVER had a bad experience at this location. I will be a forever customer, y'all keep rocking with your excellent customer service and signature sandwiches!! read more

I had my first Thundercloud sub a few weeks ago. I live in Bastrop and all we have here is Subway, so when the opportunity presented itself I jumped at the chance to try the Thundercloud sub I've been hearing about on the radio. The person who took my order was pretty rude, no smile, sort of treated me like an idiot while asking me how I wanted my sandwich. But, being the sweet thing that I am, I had him smiling by the time I paid for my sub. By the way, my sub was great!! I wish they'd open one in Bastrop. read more

I went and got a sandwich 15 minutes before they closed, but I am a fast eater so I knew it was going to take me less than 10 to eat it! Nonetheless, the guy who took my order made sure to remind me (twice) how much time I had left. "Only 7 more minutes." It was indeed an extremely uncomfortable experience. Not to mention that he had a sarcastic tone through out the whole order. I understand that he was probably tired and just wanted to close and go home....trust me I GET IT...but I feel its a lack of professionalism to make the customer feel incredibly awkward, not to mention rushed like if there was an eating contest! Also, as a bonus, my meatball sub was extremely cold due to the oven not working properly which I was told of AFTER the sandwich was done. It used to be my go-to sandwich shop, but after tonight I'll probably go somewhere else. read more

Good food, just remember to go inside at this location. If you go through the drive-through, they'll cut you off and you'll get what they make you (has happened 3x). Even when it's dead at 3PM. Maybe everyone hates working the drive through? Anyway, it's Thundercloud, so the sandwiches are great, but I've been to better/more friendly locations. read more

this place is the bomb. egg salad is good with red onions, italian is awesome

Man am I going to miss this location after we move. I might drive 15 miles out of my way JUST to go to this one. The staff is always friendly and very fast. The line can be to the door and I guarantee you won't be there more than 15 minutes. The menu never changes but they are my comfort foods I've come to love. Nothing says "you'll be ok" after a hard day like my chicken salad on wheat with sprouts instead of lettuce. Tip these fine people well. read more

Solid sandwiches - you know what you're going to get, sandwich after sandwich, year after sandwich-filled year. Local. Fresh. Delicious. Not to mention that Thundercloud is probably the ONLY local sub sandwich chains that has catchy jingles on the radio. Come to think of it, I don't think that I have ever heard a truly catchy jingle from one of the national sandwich chains. Anyways, nothing really says Austin quite like Thundercloud. And chances are that your "sandwich artist" will be damn cool. read more

Love this thundercloud! It's so easy to get in and out and they always make my sandwich to PERFECTION! I am a huge fan of the veggie delight on wheat, with cream cheese, add pickles and jalapeno, don't forget the thundersauce! The bread and veggies have always been extremely fresh and the service is on point! I would highly recommend visiting this thundercloud! read more

Better alternative to high calorie fast foods. Staff is bad-ass, tattooed, and dorks like me! Simple sandwiches and it's local!

I work in a kitchen and have developed a strong stomach. Takes quite a bug to make me sick. That being said, my wife and I ate salami sandwiches from here today. We are both sick. That means something must have gone bad. Not going back any time soon. read more

Love love love love their Nada Chicken Sandwich! Its so delicious! Add their thunder sauce, and, I'm a goner!

First impression - smells funny and small. Staff - friendly, extremely fast sandwich making skillz. Food great as always. Keep it up thundercloud. read more

I'm going with the literary two stars "Meh. I've experienced better." Everything was just about average. I almost always order an "Italian" sub where ever I eat subs. I've only ordered that one (NY Italian) at ThunderCloud. For whatever reason, I just don't like their Italian sub! I can walk easily to ThunderCloud, but if I want a sub, I drive farther to get a better one. For fast food chains, my favorite is Quiznos. Jimmy John's is better, too. Any sub I've had in the NY area (not counting Subway and Blimpee) is better. With that said, I have no actual complaints on the quality of the meat or service. All average. The bread was also average. Just pretty plain, but not stale. read more

Weekly I come in or place a pick up order and am always greeted in a friendly manner and provided with excellent service. Not to say that other Thundercloud locations are sub par, but this one is truly top notch. read more

Second time to visit this location - if you want a milder, gentler, lifeless Thundercloud - then this is the location for you. The employees talked in very quiet tones (almost library-ish) and void of any life. The sub was good quality (as it should be this location's quality I found to be the same as all the other locations I have been to over the years). Bottom line - good sub, fixed the way you like it - fair price. read more

I have been going to this location since '99. I have really enjoyed it most of the time. My favorite item is the Office Favorite. I get it every time. The last 10 times or so, I have only been happy half of them. Today for example, my egg salad was like spreading mustard on a sandwich. I could not even taste it. I even took off the top bread and I still could not really taste it. If I go to Garden Spot Deli down the road, I never have this problem. Egg salad should not just be a spread. It needs to be thicker. By the time you have bread, cheese, bacon, onions, etc. you can not taste it. I really like egg salad, so I will be back or try the one on Parmer Ln. If this location does get better, I will change my star rating. read more

Super friendly staff, subs were great and the sauces are flavorful. Keep it up! The place can get a bit noisy and the tables were a bit dirty, but probably because if was during lunch rush. read more

If you are a fan of the tuna sub look no further than Thundercloud. The best ever. Fresh, generous portions served up in a friendly, relaxed manner. I think what I like about Thundercloud is the complete lack of pretension. They make delicious sandwiches, period, and have been doing so for years. I will confess I am a creature of habit and the tuna is always my choice. I sometimes crave it because I can't make a tuna sub this good at home and I've never gotten one this good anywhere else. On whole wheat with provolone. I tried the corn and green chile soup at the slaughter location and that was delicious as well. I have eaten at several locations over the years and I have never been disappointed. Give it a go. read more

This place is the greatest! They are super fast and have a very tasty selection. My favorite is the California Club! Total greatness when it hits your mouth! read more

The Burnet road location near Anderson lane is my fave. Always solid. The Italian rocks, and the green chile corn soup is great.

This location is the reason why I love Thunder clouds so much! Very polite staff and fast orders always. Even when there's a line, count on it moving quickly and efficiently. I'm there once a week for that Tuna sandwich and it never disappoints. read more

Love the sandwiches..but practices are not up to my standards when dealing with customers and food! When asked for the managers of the store..was told that the two of three guys were the managers...gee whiz millenials...! read more

Definitely a Austin staple. Great sandwich great price.

At 6:30pm on a Monday they're out of all bread except 2 small wheat. How does this happen at a sub shop?!

Can someone tell me why these damn subs are so good?? I mean, look at the pictures... they appear to be your average American sub. The thing is... they're not! They're freakin' delicious! Is it the bread? Is it the meat or the cheese? It's gotta be the bread. I just get the plain ol' Turkey and Provolone on wheat with the works and I just freakin' love it. So weird... read more

I love this Thundercloud. Been going there for several years once or twice a week. Great group of guys and gals. Always consistent quality, very friendly. Just a fun low key spot for a quick, healthy sandwich. read more

Easily my favorite location. The reason being is the awesome staff, everyone there is really cool and are usually pretty quick. The sandwiches are also great for the price! read more

I came in for a Bread less sandwich, the gentleman helping me took the time to cut the meats and cheese in bite size and make a beautiful salad. Thank you for going the extra step and not just dumping everything into a bowl! Well done! read more

If I were rating the food alone, I would give this particular Thundercloud 3.5 stars. The menu is consistent, as are the ingredients, though they aren't super high quality, but that's ok because the prices are fair. I have been eating Thundercloud for YEARS as I am an original Austinite and I have always enjoyed the food. I would also typically give this place 4 stars for their customer service, as the people who work there are usually quite nice, but I had an experience recently that has made me rethink the value I assign to their customer service. Simply put, they got my order wrong, and then did nothing to make it right when I confronted them about it the next day. I ordered a veggie sandwich, and I asked them to add Tuna. I paid for the tuna of course, but when I got home, there was no tuna to be found. This was at the end of a long day mind you, and I was so hungry and happy to be home with my girlfriend, that I was not about to go back up there and ask them to correct the order after just fighting rush hour traffic to get home for the day. I figured I would go back the next day, explain the situation to them, and ask them for the same sandwich, only this time they wouldn't have to charge me for the tuna. When I explained the situation to the guy taking my order, he essentially treated my like a liar. Unfortunately I never got a receipt from the gentleman who took my order the night before, so I couldn't prove the mistake on paper per se. I was hoping to get some sympathy and understanding as I am/was a regular customer, but I got quite the opposite. The guy told me that I needed to take it up with the person who took my order last night. Really?? How would you propose I do that. He said there was nothing he could do for me. I won't be going back again for a long time. In the restaurant/service industry, customer service should come first in my opinion. If a customer is wronged, then you make it more than right. They did just the opposite, and made a bad situation worse. This shows poor management in my opinion. There should be protocol in place for situations like this. read more

My favorite sandwich place! The food is amazing but the actual restaurant isn't that nice so i usually opt for takeout

Terrible experience. The guy making the sandwiches really didn't want to do his job. We were the only people in the store and we're ordering multiple sandwiches, bit that must have been too much for him to handle. read more

I haven't been to Thundercloud subs in years. I had a bad experience with the one at the intersection of 2222 and 620 which made me shy away from the delicatessen. By chance I went to this Thundercloud subs location. Maybe I have never noticed this before but there are more options and choices than the last time I've been there. I got the Italian on wheat. The large size is actually a medium and thankfully its priced like that. The meats were good but not great. The thundercloud sauce was good and a nice touch to my Italian. The place is very friendly and inviting. The staff were nice and caring about making my sub the way I wanted. However, when comparing subs to other sub places in Austin such as Delaware subs (overpriced by very good), Jersey Mike's, and others it does not stand out. It's lacking the better ingredients, the better bread, and the sizes offered. I will more likely go back again since this place is close to my house and offered a good experience but I will not rush back. read more

I totally agree with Erin. Yeh, the personalities and counter-culture feel is great, but is part of that really not wearing gloves? C'mon now. I have literally stopped going to this place because I don't think these guys wash their hands. I'll see someone come to the counter from the back, and they'll start making my sandwich. Am I to assume they were washing their hands back there? read more

I've eaten at a bunch of Thundercloud locations. What is there to say really, decent affordable food, mediocre service, slow preparation. I used to come here all the time but the idea of dudes with dreads and hairy knuckles preparing my sandwich with no gloves grosses me out. That being said, the employees here are generally nicer and more polite than many of the locations in town. It's right down the street from my job and although not my number one choice for lunch and I'll continue to give them my business. read more

Stopped in for a quick bite to eat today and had excellent service. The employee took my order/made my sandwich was very friendly and personable. The sandwich was perfectly made and very delicious. I will definitely be visiting again. read more

Not sure why everybody likes this place. Remember when Dairy Queen ran the add more burger than bun? This is the more bun than meat place. Not terrible, just nothing at all special. read more