Brought in my jeans for alteration and was done exactly as i requested. Delighted with the service.read more

WILL NOT RETURN Dropped off dry cleaning, went to pick up and use my meager 15% off coupon they…read morewere running and was told they only accept coupons at the time the cloths are dropped off. She then showed me on the coupon that I didn't read. Shame on me. Okay take it anyway. It isn't expired. No way. So they spend this money to attract new customers so they can piss them off. Now I am an X-customer. A couple days later I spoke to the manager who assured me that many people are told no when they present the coupon at pick up time. He's been in the biz for decades and he will not bend on this. So the value of a new customer is less than $3. He also let me know their business grows each year implying he really doesn't need my business. Well you got your wish. I will not return. Why don't you just not put out coupons if you really don't want to honor them? Let me add that there was no problem with the dry cleaning job they did but I can get that at one of the other dry cleaners I pass going to this one so why go?

I have gotten things tailored here twice with great service. The staff is always very friendly to…read moreme and I have been able to pick up my items only a few days later, both times under one week. The services I have received have been great and I would recommend this business to anyone needing items tailored in a short turn around.

I was told that Alterations Express would hem my pants while I wait. So I visited to see if it was…read moretrue. Indeed it was. Upon arrival, the place was not busy and they were able to measure me and hem my pants in 15 minutes. The price was around $15. What an excellent service. The friendly worker chatted with me while I waited. If I need to be hemmed again, this will be my go-to spot.

Always great service here with cleaning and alterations and convenient in Fairlawn. Will miss them…read morewhen they move.

Consistently good service on all my dry cleaning. Just realized they also do alterations and…read moremending which is very helpful. Awesome service and convenient location in Fairlawn.

This place is awesome! Mark is super nice. The location is right down the street from my house…read more Such a great and convenient place for alterations and dry cleaning. I dropped off a pair of pants to shorten (since I'm only 5ft) and days later it was done! Price was super reasonable too. My partner has used this place for dry cleaning for his suits. Quick turnaround so def recommend this if you're looking for a place for alternations and dry cleaning. Like look how cute my pickup was!

Great service and perfectly pressed garments!!! Prices are higher than what I'm accustomed to in…read moreDallas and DC though.

I've taken my shirts, pants and jackets to this location for years and haven't had a problem…read more Prices seemed reasonable compared to other cleaners I have taken my laundry too.

We dropped off two feather pillows to be dry cleaned. They notified up that one pillow "blew up"…read moreduring cleaning. No feathers were recovered. We got one pillow and one case back. No acceptance of responsibility! I guess it was our fault for bringing a family heirloom and expecting good care. We still had to pay for the one pillow. We won't come back...

Great job on all clothing, Professional staff, always…read moredone on time never encountered any problems.

They were Awesome! Dropped my suit off, and had it back in like a day and a half. I will recommend…read morethem to everyone that I know.

This is the third area Laundry/Dry Cleaners I've used over the last 10 years on a regular basis. My…read moreclothes are cleaned and pressed well by a friendly professional staff at very reasonable prices, service is quick (usually one day) and you can watch the staff pressing orders while you pick yours up.. One thing, be specific how you want your clothes done, for example; "cleaned, starched and pressed ". They will make sure your order is correct.

I just picked up my dry cleaning and they ruined my black jeans! I had not washed these jeans…read morebefore so they were jet black. White Swan turned these into acid wash with just one wash. My husband's brand new black button down shirt was also turned to acid wash and was not ironed well. I called in to tell them and they said they wash in cold and it's probably due to the dye from the manufacturer. I was not offered a refund or a coupon for future use. Nothing! I'm severely disappointed!

I wish I had more items to send because they do a great job, would, and have recommended London…read morecleaners to family and friends.

they do all of my bedding, duvet, shams, decorative pillows, always beautiful work they do three…read moresets a year per bed,

Needed to utilize dry cleaning services again. Decided to give this place a try. Glad I did! Fast…read moreservice! My clothes look great and everything was back in a couple days. Had to have a couple more pieces dry cleaned later in the week. I used the bag they gave me on my prior visit and the drop box. So convenient! The staff is super nice here and greeted me as I walked through the door on both visits. Very professional! I could tell that I was appreciated as a customer.

Very good contact from greeting to delivery. Exceeded expectations while clothing in their…read morepossession. This business has definitely fulfilled my day cleaning needs.