Like others who have posted, I prefer to use local family businesses also. Unfortunately going…read moreforward, not this one. I dropped off 9 western style shirts. 8 came back OK, although I haven't pulled them out and looked at them. The 9th shirt ended up torn. In their eyes it appeared some critter or dog chewed on it. I am trying to add photos but two things. I have no dogs or cats let alone critters running in my home let alone my hamper. I have updated my review. The owner, Bipin Kanabar, reached out to discuss my issue. The problem has been resolved. I appreciate his courteous and professional manner working with me. I will be back and Thank you.

Drop off six shirts for laundering. Completed job as promised…read more Easy peasy. Not much more to say.

I stopped into Careful Cleaners on Sossaman Rd in Mesa after finding them right here on Yelp…read more Stacey was working hard at the counter when I walked in, and she immediately made me feel welcome. I brought in two white Tommy Bahama shirts that definitely needed special care. Stacey took the time to explain how she handles each piece based on the fabric--very reassuring to hear! She originally said they'd be ready tomorrow, but when I joked and asked how much extra to have them done today, she smiled, gave me a fair price, and made it happen. Great service, attention to detail, and a friendly attitude. I walked out knowing my shirts are in good hands--and soon I'll be a happy camper with two crisp, white shirts ready to go. Highly recommend Careful Cleaners!

I was able to drop my husband's work uniform off in the morning for dry cleaning and pick it up…read morethat same evening. I really appreciate the rush and will bring our things here every time now because of the amazing service.

I brought in four dress shirts. They came out perfect well pressed clean well packaged put together…read morewell quick good value well priced.

Gentleman in the back doing the alterations is extremely rude and unprofessional. I feel bad for…read morethe workers at the front desk who have to deal with this man. If you're unsatisfied with your alteration, better find a different place than attempt to have them fix their own mistakes. They will fix nothing and get mad at you for calling out their mistake by scoffing at you and mocking you. I came in needing a tie altered for work. The tie is a clip on tie so I needed the length altered since I could not untie and retie the tie. I showed exactly what I needed done and how much to take off the tie. About 5 days later I came back in to pick up the tie. I grabbed the tie and walked out, upon further examination in my car, it was quite obvious the triangle where the tie comes to a point was two different lengths on each side so the tie looked lopsided. I walked back in right after and pointed out my concerns. The kind lady at the front agreed with my observation on the different lengths and called in the man in the back to come look. She pulled out a ruler and showed him how uneven the tie was. Immediately the man sarcastically scoffs, shakes his head, grabs the tie and tosses it back to me. He then starts raising his voice and speaks to his assistant to translate back to me saying he says it's fine and he's not fixing anything all the while shaking his head. So I then point out to him the areas of concern and he pulls out a ruler to measure. The ruler CLEARLY shows two different lengths on either end of the point and even the man can see this but again he goes I'm not fixing it, it's fine and continues shaking his head, rolling his eyes, and scoffs. He then says "just leave, just leave, just leave, we won't charge you, we won't charge you, we won't charge you" and I tell him I already paid multiple times. He is not listening to me, continues to talk over me and keeps telling me to leave and he is not fixing it and won't charge me. At this point I have probably said 5 times that I already paid. Eventually he hears me and goes "how much?" I tell him 20 dollars and he pulls out his personal wallet and tosses a 20 at me. I tell him "I don't want your money, I just wanted it fixed but if you're not going to do that it's fine. I just can't believe how extremely rude you have been to me. I came in and was nothing but nice addressing my concerns, I wasn't mad or anything but you sir have been so unprofessional and rude to me." I tell them I have used this company many times in the past which is true, the past 2 years I have used this place, and I told them I will never be coming back because of how rudely I was treated by this gentleman with the eye rolling, scoffing, head shaking, voice raising, tossing both the tie and money back in my face as if I am burdening him for asking him to fix his mistake. Attached are pictures of the botched job. It's not horrible but it is quite obvious the triangle point are different lengths and that he did not care about being precise when it came to altering what I asked them to alter.

I take all my dry cleaning to these guys even though it's farther away from my house than some…read moreother businesses. They always do a great job with my dry cleaning and it is ready when they say it will be.

Definitely my new preferred cleaners in Gilbert, and probably in the City of Phoenix. They aren't…read morejust a cleaners but they also offer tailoring services. And frankly, I would say if you're coming to this location for anything you likely need to come for a tailoring first and the cleaning second. Yep, it's that good. I had a couple of very hard tailoring jobs that this Tailor handled with ease. I had a pair of plants that I completely split from front seam to seam, resulting in almost 2 separate legs. I took them in and showed them to the owner, and she promptly confirmed that she could not only fix them, but it wouldn't take her any additional time which was about two or three days. In addition to that I wanted to have some brace buttons installed in a couple of my pairs of pants as I am transitioning to a more hipster snappy style where this form of tailoring is really handy. She was able to quickly add buttons to all of my pants and from an affordability standpoint I didn't pay more than $20 a pop. I would strongly recommend checking this place out If you need an expert tailor, and a good cleaners.

$4.50 per shirt. No can do! Going elsewhere. It doesn't matter if you bring in 30 garments. The…read moreprice stays the same. 25 shirts and 5 pants were over $140. No thanks.

They did a great job my 2 dresses. The turn around time was a little longer than I intended.read more

Once shame on you, twice shame on me, thrice... not going to happen!…read more Three suit jackets - one pressed incorrectly, 2nd they couldn't get clean (ok), third never dry cleaned it (it went for a button repair, but they never cleaned it). Customer service - terrible. Open at 7am and stood inside for ten minutes with no acknowledgement I was there. I'm done! Going elsewhere to spend my money.

UPDATE: I decded to pick up my items the same day. I had no issues with picking them up and all of…read moremy items were accounted for. The young girl who was working the counter gave me the items for the price was $47, which is what I agreed to. I did notice that upon returning home, the alterations tag on the skirt said $8 instead of $10 that I was quoted. Also, I took the dress in item #1 in my original post with me. I showed the girl where there was beading missing and she asked if I wanted to leave it there so they could fix it. I said no because they dont have the original beads. I asked what could be done and the girl said she couldnt give me a refund because she doesnt have access to money, even though she just rang me up. She said she could leave a note for her manager. I asked what her manager's name is and she said Lyna. I said yes, please have her call me. She wrote on the bottom of my receipt that they keep that I have a damaged dress and she should call me. I am still waiting for a phone call.

Quality is their main focus & can typically offer a quick turn around time. This will continue to…read morebe my go-to cleaner

Internet says Saturday's are 9-5. I went at 4 and they were closed. The door says "Saturday 9AM-PM"…read morewhich is so helpful. Now my clothes are kidnapped until Monday and I won't have them for work.

I have used this Cleaners for seven years now. They always do a good job, both cleaning and press,…read moreand dry cleaning. They do their own work - they don't send it out. Their service is always good too. Their prices seem good to me. Since they do their own work, their turnaround times are good.

I had a great experience at Star Cleaners. Dae went above and beyond to help me out and made the…read morewhole process easy. My clothes came back looking clean, pressed, and professionally done. Customer service was excellent and they were fast and friendly. I'll definitely be coming back and would recommend them to anyone looking for a reliable dry cleaner.