This company's dry cleaning is amazing - I've used them to make a few alterations to coats as well…read moreas dry cleaning my wool sweaters. I wanted to specifically talk about their leather cleaning services. I took this vintage suede rancher coat t them to have dry cleaned because when I thrifted it the coat was very dingy and stained. Norge Dry Cleaners is clear on the fact that they outsource leather and suede cleaning, so technically they aren't the ones cleaning those materials. That being said they seem to trust good companies with that service because the coat came back in excellent condition. I wish I took before and after photos so that others could see the difference. I can't wait to continue using this company for my cleaning and alteration needs!

New to the area--did a great job with my suit coat, blazer, and silk dress. I'll stick with em. No…read moreprice comparison--was more than my place in Waltham, MA.

Owner was super friendly. Other staff was not. Complained about "being there all day" and said the…read moreowner shouldn't promise same day service. They did end up finishing my duvet cover same day BUT it was dirty when I got home.

Brought in several slacks, sweaters and dress shirts to be cleaned and stain treated. Was told all…read morethe stains were removed. Unfortunately they were not. The shirt that still had the stain was hidden in the middle of the stack. Never going here again.

5 Star review for 5 Star service…read more After purchasing a pair of jeans the week of an upcoming vacation I needed to have a few inches hemmed. My wife found Alterations Express on Yelp! and they are know for same day alterations. They fitted me for my jeans and had them hemmed the next day. $14 for pants $23 for original seam if you decide to have them done. Thanks for the fast and friendly service

I dropped off my daughter's dress on Friday, 6/5/2026 to have a strapped fixes. It was my first…read moretime ever using this location and company. I went to pick it up on Wednesday 6/10/2026 and when we got it home we noticed it had two wholes in the bust of the dress and it had shrunken. The next day my daughter returned and explained the issues. They first denied any wrong doing and explained they presses and steamed the dress. We showed the tag which said hang dry and don't use heat. The kept the dress for repair to pick up the next day and we reminded them do not press or use heat. When we return we stated it was not pressed and the reply was that it was pressed as they presses everything. We informed them the dress can not take heat and we ask for it not to be presses. She sated this was not communicated and it was. Now the dress is to small, in fact small than the day before. I've basically paid for a strap on a dress that can't be worn. No apology, no refund and I have to replace a $130 dress which will cost more because I have to drive around to find a replacement in a week. For a first time customer this was a horrible experience and the staff didnt care

I came to this Tide Cleaners because the one in Avon, which is very close to my home, I had an…read moreissue with last year plus they had poor reviews. I was very pleased with the drop off, meeting Malasia, who was professional, courteous and kind and the pick up, Malasia again. I had a 30% off coupon which was a breeze to use as I am in their system. I'd highly recommend this store in Westlake (Crocker area).

The bad is the length of time between receipt and return. 12 days to alter six pair of pants in…read morelength is beyond normal and needs to be shortened.

I brought in a pair of Belgian linen drapes and although they were pressed nicely, they were just…read more as dirty and dusty as before - reason I wanted them cleaned. When I called, they politely explained me the process but it means little since the end product is unsatisfactory.

Haven't received the product back yet so can't answer to that. But the length of time, 12 days, to…read morealter six pair of pants and the length only is way way too long. This needs to be addressed to a much shorter. Beyond that everything seems to be fine and I'll know when I get it back.

Love their extremely large washing machine machines! Makes doing laundry so easy in and out!read more

All the machines are Brooken maybe 3or 4 work they always have strange people hanging around and…read morethe workers always go Out to smoke right by the door

We came in on VERY short notice and the owner was super accommodating and sweet! The actual dry…read morecleaning was stellar and worth the relatively low cost!

Cleaned my white puffy coat for about $15 in about a week. Easy in and out service with very polite…read moreemployees.

Ruined a pair of my curtains. It appears an employee dropped a red pen in my dry cleaning. They…read morekept putting me off when I wanted to pick up my curtains. When I insisted I was picking up they tried to hide the fact they ruined 2 out of 4 panels of my curtains. Had to make a fuss to get them to replace them. Then they only wanted to replace the two. Now these go on one large window and they need to match. The curtains were no longer available. I had to make a scene to get them to be responsible for what they did. To top it off they made me pay for the cleaning.

From the owner: 100% Eco-Friendly We’re proud to announce that we are 100%…read moreGREEN! Neither our processes, nor our cleaning agents will harm the environment! We intend to take care of your clothes while using eco friendly cleaning supplies, pressing them to perfection, and offering friendly customer service!