I had a pretty size leak from different areas in my laundry room from my ancient copper pipes and…read moreso my boss advised me to call Howard Plumbing, so I did what my boss told me! Service was excellent staff was friendly. Then I meant Jackie he was beyond customer friendly, sure he was there to do a job but also, we talked like were "old neighbors!" It was all black and white nothing hidden. All went well and I will be using them in the future, thank to Jackie for his wonderful service and his business!!!!

Howard Plumbing has always been fantastic to work with. They completed the plumbing for our…read morecommercial buildout at Blush Hair Salon in 2023, and we've trusted them ever since. They also handled a few residential repairs for us recently and everything was done perfectly. Always on time, quick to respond, friendly and trustworthy. Highly recommend!

Rob is very reliable and fair. I've used him multiple times and I'm very happy with his work. He is…read morea very nice person and above all knowledgeable about plumbing.

We used GnR for years when it was owned by Randy, when we lived at our old house. I had talked with…read moreRandy about outing the same remote in the new house. Him and I text a lot about other things a as well like the new Renei tankless water heater and the HVAC. He told me to install the new remote it would be about 200 dollars. So we move in and we find out he passed away. So I ask how much would it be to install the remote in our new house and that it is just like the other one in our old house. I was told in a text about $150-$250. I scheduled for the Tuesday after Veterans Day because we are both veterans. They no show us. No call at all. I was told the next day that they texted me and I did t respond. If you have an appointment with someone, and your not going , pick up the phone and call. So they then reschedule and one would think it would be the next day. NOPE, it was 8 days later. So the guy comes out and asks where the logs are? Since I have had this before I know you don't need the logs to install this. Lowe's didn't have the logs in Oct when I started looking and I got the kit on Amazon. I googled it and they had it at Lowe's. So while he was doing the install, he told me this will take an hour and that it will be in time to put them in. When I got back he was still working one because he said he was having a hard figuring out where to put the gas line. He then asked, do you want to put the logs I. Or do you want me to do. I figured since he no showed me, let them do it. I was having him come out the following week for the one outside. I ask to pay and he said no will put both on the same bill. Ok I get a bill the following day for 400 dollar! Not what we discussed so of course I questioned if this was for the two of them. They said no. For one. They said they would do the second one for $175. If the next one is $175 then both should be. AND it the bill is not in the range that I was told then someone should have called me before the guys started if they were told it was a different than what they came there to do. Their excuse to me is that they thought this was a replacement. If I have been a customer for YEAR, and I now have a new house with a new address this is a new kit. PLUS, I sent them a picture of the new kit I purchased. Buyer BEWARE! They will bill you more money if they think you have the extra income to pay for it. Just because we can afford it doesn't mean we should be ripped off nor does it mean you charge me more after you quoted me without my knowledge. We paid our bill and they lowered it to what I was quoted however, they refused to do the second fireplace and made sure to send me email as to this being my fault not theirs.

Do not recommend unless you want to pay top dollar for bottom barrel install. We moved into a home…read morewith a Shaw's 2016 heat pump install and will be spending ~5k to address the poor quality of the air handler install. The previous owners of my home were quoted 13k for this install. Code violations, did not follow manufacturer's instructions and no permits pulled. Permits have been required for changeouts in Talbot County since 2012. Shaws declined to view the install and consider making things right. Another local HVAC company saw this install and said "holy shit I wouldn't have put a sticker on this." - Our unit is only ~ 1 inch above grade and is supported by patio pavers. Both unit, ductwork and condensate pump are sinking into mud causing moisture and mildew problems. - Manager said he has never heard of codes requiring mechanical equipment to be at least 3 inches above grade. Attached is a screenshot of the 2018 international mechanical code (current building code for town of Easton, MD) regulation for clearances above grade. - Manufacturer's instructions included 4 inch condensate p trap, due to unit being installed only 1 inch above grade they installed a shallow trap (~ 1 inch) which manual says explicitly not to do. Picture attached. - No permits pulled. I believe that the unit would not have passed an inspection. - Duct work is touching dirt. - A crawlspace company that had no skin in this game noted our install is "in the bottom 10% of installs they've EVER seen in this area." - Our condensate pump was buried in mud despite unit saying "Indoor Only". Shaw's manager said that our crawlspace should be considered indoor, but at the same time also said that there was no secondary condensate system because it was not considered an indoor environment. Be prepared to get the angle that least benefits you if you use this company. - No secondary condensate drainage, secondary pan or no overflow detector which goes against manufacturers recommendations. The real kicker in this situation is that Shaw's refused to come out and view this install and to consider making the situation right. There was one other company that we had questions for after we moved in and they came out, assessed the situation and made it right. I would not recommend an expensive install with this company.

This company did a GREAT job replacing my boiler that had failed. They responded promptly, worked…read moretirelessly, and resolved a few performance issues that arose during the installation, and the owner was directly involved from start to finish. Cannot recommend them more highly!

We have a home in Tilghman and have used Palmer's Plumbing a few times - always more than happy…read morewith the service. Most recently, we had an issue with our well and the water supply. Making the appointment was a breeze and the woman I spoke with was professional and polite. Dan came to our house to make the appropriate repairs. Dan was right on time and was professional, courteous and efficient. As always, the price was quite reasonable. We can't say enough good things regarding this company. Finding good service providers seems more and more difficult these days, so it is a blessing and relief to know that we can always count on Palmer's for all our plumbing needs.

Dan was right on time. Polite and professional, he quickly assessed and fixed our problem, going…read moreabove and beyond to deal with a separate issue, too. All at a fair price. Highly recommend.

Great prompt, friendly and professional service. This is the second time we have used Tom for his…read moreplumbing services. They are very responsive and competent. Tom is knowledgeable with fair and reasonable pricing. They are clean and efficient when doing repairs and perform quality workmanship. We highly recommend TWH Plumbing.

Called Tom because I had no waster pressure for hot water in my shower, my home inspection showed…read morethat my water pressure was too high, and another plumber told me I should have an access panel. The first thing that impressed me was Tom's responsiveness and friendliness. The second thing was that he told me the only work required was actually the cheapest fix...a new cartridge for my shower faucet. That impressed me because I knew he wasn't taking me for a ride to jack up the price. Overall experience, master work, fair price, issue fixed quickly. I honestly can't say enough good things!!! He earned my business for life! I say with all confidence that you won't find a more helpful, more honest guy, and the work speaks for itself. If you need a plumber, call Tom!!!

Great service and I've used them twice. Extremely punctual, friendly, and communicative. I'll be…read moresure to use them again for future work.

I was stressed out when my dishwasher flooded like a waterfall in my kitchen. I'm fairly new to the…read morearea so my handyman was too far away to help out. I called Gary and he was professional, arrived soon after we spoke, walked me through what went wrong and how not to have it happen again. I will call Gary again if I ever need his services and will refer him to others. Thank you Gary!