We experienced ridiculous discrimination at the Frontenac mall Tiffany&co. My grandpa passed down my decreased grandma's tiffany wedding rings (purchased at tiffany&co new york) to me to give to my fiance. We went into our local tiffany location excited to have them resize the rings to fit my fiance. None of the employees seemed to want to help or make eye contact when we first walked in. Once someone acknowledged our existence we explained to them that we were in to resize my Tiffany rings. The woman looked at the rings and said she needed to take them to the back for a 2nd opinion. When she came back to where we were waiting she told us that the rings did not have the appropriate tiffany markings. They told me it was not a Tiffany&co ring and that they could not resize it or work on it in any way. They then recommended me to a local jeweler and said it was the only jeweler in town they would send people to and vouched for them vehemently. I recently went into the jeweler they recommended and without me even mentioning I was sent over from tiffany&co the woman working with us mentioned how pretty our Tiffany rings were. I immediately inquired with her further and she once again confirmed that the rings were very obviously Tiffany&co rings and had all the correct markings. Long story short the employees at Tiffany&co either racially discriminated against me or financially profiled me as soon as we walked in and we didn't fit the bill for their Tiffany&co brand so they sent us elsewhere. Reading about other people's experiences there is no doubt in my mind there is a company wide culture of gatekeeping the tiffany&co brand for a SPECIFIC type of person. I was either too dark skinned or too poor for them to provide services to me. Maybe both. This brand doesn't deserve your money. read more

Tiffany & Co - A history of racial discrimination. Great legacy Tiffany&co. - Watches Near Me - Saint Louis, Missouri

I came here to get a necklace and bracelet cleaned . Staff very eager to assist and friendly. Store have pretty jewelry pieces from earrings, rings, necklaces, purses , watches etc. Very Pricey. read more

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Very clean and professional! I love this location because they do not judge and they help you regardless. Why and how do I know? Because I have been in here multiple times not looking my Sunday best ok maybe that's my everyday look. Anyways, the point is, they're super friendly and helpful. read more

First of all, Kay lied. Tiffany is what will get you all the kisses. As a diehard fan over the decades, my love for Tiff (which is also my confirmation/baptismal namesake) comes second to only Chanel. Tiffany is synonymous with class, quality, and beauty. When cared for properly, she should last you a lifetime - just like me! Focusing on this store in particular, which is housed inside Plaza Frontenac, on the first level, I've had nothing but pleasant experiences since I found my favorite saleswoman. I won't even step inside unless they can confirm she's present. Ms. Chacara Thompson should be awarded salesperson of the year. She listens, doesn't rush or pressure you, and she makes the experience fun. I actually look forward to giving away my money when shopping with her! She even remembered my birthday during the pandemic! She has my business for life! If you're looking for a piece that isn't in store, they'll be happy to order it for you. This location also cleans your Tiffany jewelry for free. However, double check the pandemic policy, as I haven't attempted to clean mine since it began. read more

I love my watches from Tiffany's and it was time for one of them to get a new battery. Taking your watch in for maintenance can be dangerous, because it gives you time to browse and browsing can lead to shopping. This time I discovered some new crystal pieces that I want personally and others that will be great for upcoming weddings. A Blue Tiffany Box with that White Tiffany Bow on a bridal gift table, makes a statement and gets noticed by all. Besides weddings, I also use Tiffany's for baby gifts. Why not help your friends child be born with that silver spoon. I also help them start saving for their first Tiffany purchase with a bone china piggy bank in blue or pink. My watch is being sent to the mother ship in New York, to have it's battery changed and to be cleaned as well. When it comes back to the Lou, I'll be able to do some more browsing and shopping when I go to pick it up. The customer service and sales professionals here are always top notch. They are the high standards which you'd expect from the brand Tiffany's. read more

What's not to love about an elegant store filled with beautiful baubles and bling?! It's always a pleasure to visit this store. Okay...I must tell a little Tiffany & Co story. When I was a little girl, one of my Moms friends took us to the Tiffany store in Chicago. It was such a magical experience. She bought me this sweet, delicate hair band. I felt like a Princess. Every time I visit Tiffany's, I still feel like a Princess. Everyone who works at Tiffanys treats you with respect and warm kindness. Anything you buy from this store is of the highest quality. My hubby has bought me so many beautiful things from Tiffany and Co, but he really out did himself on our 20th anniversary. He gave me a gorgeous silver charm bracelet with a silver elephant charm! But what makes this the most perfect gift for me is all the money for the charm goes directly to help protect the Elephants! My hubby knows me so well and he could not have given me a better gift. I didn't know Tiffany's even did this and I think it's so wonderful! They have several animals that they do this with. I've always loved Tiffany's, but now they have my gratitude and deepest thanks. If you want to make a girl cry with joy...give her something from Tiffany's that she will treasure forever and hand down to the next generation to treasure and love. Thank you Tiffany & Co for always making me feel like a Princess! read more

I walked in while humming "Moon River." Thank goodness it wasn't that damn Deep Blue Something song. Anyway, I had no business being there except to get the wife's ring cleaned. Upon entering, I was promptly greeted by an associate, and when I told her that I just needed a ring cleaned, she happily took it and told me it would be just a minute. So about five or so minutes later (just enough time to browse), she came back out, ring sparkling. Anyway, great service and they do have a great selection here (including some "reasonably" priced items). I'll be back to buy something at some point...(babe, don't get your hopes up, it ain't happening soon) read more

We are not wealthy, but my husband wanted to buy me something really nice for Valentines day, so he saved for a Tiffany & Co. purchase. When we arrived at T&Co we were greeted by a few people. One of the ladies "handed us off" to a sales lady who I cannot remember her first name, but her last name that is on our receipt is McCorkle. She made our first & hopefully not last purchase at T&Co such a wonderful experience. She was so patient while I tried on a few bracelets & couldn't decide on one. Gave me some tips that would help me decide which one would be the right choice. She never acted like we were wasting her time by being indecisive. She made suggestions after getting idea of what I was looking for & where I would be wearing this. I finally decided on a beautiful bracelet. Buying from T&Co is an experience, not one I ever imagined I would get to experience. Thank you Ms. McCorkle for making our experience so wonderful! read more

Of course the products and service are amazing, they've built the brand on them. But I'm compelled to offer props based on a personal experience. When I first visited, I knew what I was getting into, and my budget allowed me to shop seriously at Tiffany & Co. But I certainly hadn't dressed to show it. I was wearing sneakers, jeans, and a cheap sweatshirt accompanied by messy lazy-not-hip hair. Nonetheless, even before the subtle screening questions I expect everyone gets (have you picked a location? any honeymoon ideas?) the staff treated me as if I has strutted in with a well-fitted GA suit. That completely nonjudgmental treatment and the social responsibility displayed by the Company's willingness to part ways with the industry drove my purchase decision even more than their renown quality and cachet. Nonetheless, -1 star for the Stepford Mall location. read more

This review is given 5 stars because of how amazing the customer service here. Every person that spoke to me was very kind but i have to focus on the person that assisted me with every step which is RACHEL. She was simply amazing, i explained to her what i needed and the fact that i was in a hurry and she had me in and out in under 10 minutes. I never felt pressured and i was never second guessing myself on if i was picking the correct piece for my beautiful girlfriend because Rachel made it clear that if there were ever any problems to just come back to her! I will continue shopping at this particular location for my girlfriend in the future and i would recommend it to anyone. THANK YOU RACHEL! read more

Tiffany & Co - Watches Near Me - Saint Louis, Missouri

I've been coming to Tiffany at PF for years for gifts and, more recently, for anniversary rings. I've always received friendly and professional assistance each time I've been in. The staff are helpful and knowledgeable and have always been quick to offer to order something in for me to try if it's not available in the store. read more

So my boyfriend bought me a necklace from here for Valentine's Day last year, it was really not my style and I thought it would be easy to swap it for something more suitable. I brought a friend with me since I usually do my shopping with someone else so I can get a second opinion. We were greeted warmly but as soon as I said "I need to return or exchange" the tables completely turned. The associate replied "Well I need to know if you are returning or exchanging first." I thought hmmm, it's kind of hard to determine that without even looking around first! And with her attitude I decided I didn't want to spend any money there at all, and would make a purchase somewhere else. I was walked to the back of the store and was told to sit down and someone would be with me shortly. A few minutes later a woman came out of the back and acted as if I had just interrupted her lunch and I was an inconvenience. She then went on to tell me that a check made out to my boyfriend for the amount of the necklace would be mailed to my boyfriend's address on his ID when he bought it (which is his old address and he no longer lives there), and should arrive 3 weeks later! I expressed that I felt that 'a gift' to me, should have been refunded to me and also that he no longer lives at the address on his ID and that was his parent's address and she said she could not do anything about it and that is their policy. I think it's ridiculous that refunds are only given to the purchaser. At the end we were 'seen to the door' like we were going to rob the place or something?!?! Needless to say, I will NEVER buy anything from Tiffany's, and I have advised my boyfriend to not buy me anything from there ever again. After leaving, my friend and I could not believe how much of a hassle the whole situation was. I'm sure Tiffany's has wonderful customer service when your in there spending $$$, but don't expect the same treatment if you need to return or exchange. I left 2 stars ONLY because when we initially walked in (before the words "Return" came out of my mouth) the person standing at the front was friendly. And that when he originally made the purchase, he said the experience was fine. read more

I was a little nervous going into Tiffany's because I'm not the type of girl who dresses up just to go shopping (and past reviews). However, the customer service was great. Dana helped me out with engagement rings and even though my price point was a bit lower than the rings he showed me, he did not make me feel badly about it or try to get me to buy a bigger size. I was really impressed. :) read more

Bought a beautiful and expensive ring from Tiffany and had sent it to their New York store to be sized. When the ring came back it was obviously bent/damaged from being resized. I was actually shocked how bad the ring looked!!! A Tiffany employee named Amber who is supposedly a gemologist told me to look at the ring and make sure it was "ok". I immediately noticed the ring was damaged and brought it to her attention. Amber acted like she could care less and told me it was an "optical illusion" and the ring was not bent. I had 3 other people look at the ring who easily noticed the damage. A second Tiffany employee looked at the ring and immediately noticed the damage. This employee agreed the damage was caused from them resizing the ring. The ring was sent back a second time and came back in better condition but still not 100%. The damage is still noticeable. I am very disappointed and cannot recommend buying from Tiffany. If you do buy from Tiffany be very cautious if you have them do resizing or work on it. For the cost of Tiffany jewelery one would expect better service and quality control. Now i am left with a bent/damaged ring. I was also told by a Tiffany employee that Tiffany has no warranty on their jewelery. The employee told me that your home owners insurance is your warranty!!!..................update on my review....5 months later a diamond on the band has fallen out and has been lost. (Maybe this is an optical illusion also) This comes as no shock to me. Im really suprised at all the 5 star reviews that this company gets....wondering if they are fake Tiffany & Company is shady as F!!! read more

I love Tiffanys! Everything is gorgeous and I have many pieces from there. I am about to get my second charm on my charm bracelet and can't wait . read more