Tiffany .. well there is not other way to describe timeless class, and elegance. The Tiffany & Co. store in University Town Center, in La Jolla, California, describes exactly my previous statement. The customer service is impeccable, loved the experience entirely. The wonderful Ms. Estefany Madero went above, and beyond making sure that my shopping experience was for me unforgettable. The stunning sunglasses in my picture were my purchase. Ms.Madero not only showed class, and professionalism, but also had this distinguished way of outstanding manners that it was a true honor, for me to be attended by her. Thank you so much, Ms. Estefany Madero to inspire me to come back to the store soon, to enjoy another tremendous Tiffany experience. read more

Tiffany & Co - The new sunglasses by Tiffany & Co. - Accessories Near Me - San Diego, California

My husband and I have been here several times, and while the cleaning service for our jewelry is great (1-2hr turnaround), there could be improvements. First off, the employees are, for the most part respectful. Docking off a star because there is this one Asian lady there who gets too close with our kids. It's fine to compliment kiddos for one thing, but it's another to try to get in their face and literally ask them to take off their sunglasses. Also, to be so darn close to the stroller that has a canopy covering (and for a reason to keep them safe)... is uncalled for. Thinking she needs to read the room a little bit. (If you're reading this and you're the employee, just don't approach us anymore or comment to make things awkward, please). Lastly, I had requested to fix my necklace since it snapped in a couple of places. Assuming she did her due diligence in finding anymore areas that could've been damaged for the necklace breaking before sending it off... I trusted the process. Came back 3 weeks later to find that the necklace was 1) not fully fixed as the clasp did not fully close all the way 2) not even cleaned as complimentary service while it was out the whole time. I'll have to wait for it yet again for another 2-3 weeks. Frustrating. read more

Enter the store and kindly greeted by Andy. Andy was pleasant and kind with a willing to assist our needs. Also a great listener and attentiveness. Andy took care of our request and provided service with a smile. This store is located at the Westfield La Jolla. The value of all items are definitely high end but worth every penny. Lots of selections from sunglasses, perfume and jewelry. read more

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I love this mall in La Jolla and lived around the corner in 2021 I used to come into the store all the time. I finally scored and got a Tiffany heart shaped necklace for my very own! I wore it for the last four years until it broke and now I don't know what to do about having it fixed. I came in last week and they told me I have to make an appointment so they can send it back to the factory and fix it where the heart and the chain broke. I still love this particular Tiffany store. I found a few other items that I love like the key so maybe I will get one for my birthday! read more

My husband and I came here to find a bday present for yours truly ;) And I found an adorable heart key pendant which they had available in rose gold and Sterling Silver! The problem was the chain was a bit long for me so they will have to order an ADJUSTABLE version for me... SONG of the DAY to play along to this YELP REVIEW: SWEET SEASONS by CAROLE KING... Talkin' 'bout sweet seasons on my mind Tiffany and Co. SURE does appeal to me You know you we can get it easily Just like a sailboat sailin' on the sea... SERVICE: A++++++++++++++++++++++++++++++++++ Isabella helped explain about the adjustable chain and that it would arrive before my bday. She was ABSOLUTELY right! We ordered it on Friday and it arrived the following week on Thursday which was 3 days before my bday!! THANK YOU TO ALL THE WONDERFUL STAFF! THEY REALLY TREAT YOU LIKE ROYALTY!! PARKING: PLENTY! ROCK ON TIFFANY & Co.!!!!!!!!!! read more

Tiffany & Co - Bday present check! - Accessories Near Me - San Diego, California

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Tiffany & Co is an iconic heritage brand that doesn't require any recommendations. But what made this experience stand out for me is my client advisor Lexi. This is my 2nd time buying with her and she is truly an asset to Tiffany's. She's very kind, patient, warm, welcoming and made my experience so special once again. I came in to buy a pair of earrings and left with earrings and necklace haha. She never oversells. Just gives honest feedback. My family and I really love her! So glad she could help me get my dream pieces! If you want a special experience, look for Lexi! read more

Tiffany & Co - Tiffany HardWear earrings and necklace - Accessories Near Me - San Diego, California

Today I had such a wonderful experience worth sharing. Larry has been helping me for several years, Always so pleasant. Today Larry and Kevin both helped me. I made a phone call a week prior about replacing an item. when I walked in today they both remembered the phone call, treated me, as if they had been expecting me! Made me feel as if I was the most important person in the store. I especially enjoyed the fact that they matched my energy with a few very professional but light hearted laughs. I will specifically ask for them again, the next time I shop, as I think you should absolutely do the same. read more

My first time at this location on 2/25/25. Larry assisted me with having jewelry cleaned. I was surprised to learn that having silver pieces cleaned was complimentary with 2/28 being the last day for that special service. I took advantage of that, retired on the last day and left my pieces with Lexi. Lexi was amazing and helped me pick out a couple things to put on my wish list while I sipped on sparkling water. The service was so personalized and made me feel special. My jewelry was ready after a couple of days for pick up. They did a great job and sent me home with a silver polish cloth and tips on how to keep the pieces looking clean. Thank you so much for the special attention. Wonderful experience 10+/10. read more

Tiffany & Co - Accessories Near Me - San Diego, California

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Had an absolutely amazing time here today! I came in once to find a heart necklace with a lock and key for my mom because she had lost hers last month. They were unfortunately out of stock but a kind associate explained to me their process of bringing in their selections for those looking to wait for them. While I definitely want to get my mom the exact one, I came back in later to find a nice substitute and was assisted by yet another friendly woman who really knew how to get a customer interested. The one I purchased was similar to her original and for around half the price. I'm not good at remembering names but both these ladies were amazing! read more

Tiffany is a great company. They stand by their products. Little blue boxes make everyone smile! They even take calls at the NYC flagship store and help you buy just right. read more

My boyfriend and I had an amazing experience at Tiffany & Co. thanks to Jill! She was so kind, thoughtful, and really listened to what I wanted in an engagement ring. She was patient, proactive, and made the whole process feel seamless and special. Truly top-notch service--we're so grateful! read more

Tiffany & Co - Accessories Near Me - San Diego, California

Obviously going to an overpriced jewelry store is something that only a specific type of shopper would do. If you are not from that category, and if everything in life must justify the money you spend, you would understand this review! I have been shopping at Tiffany's for the past 12 years. Of course, I understand that I am paying 30-40% extra on already overpriced product (jewelry). This is why I do it knowingly: with a business to run, two kids, and other day-to-day activities, it is extra hard to keep track of what my wife likes and what fits her best. Here at Tiffany, my man Enoch, does this all for me! I just need to bring my wife in and I do not even have to pretend to take part in "browsing"... Everything my wife ever laid her eyes at abd expressed interest gets remembered and meticulously recorded by Enoch. I later come on my own and he gives me options to pick from! And I am sure that any of the options he gives me, my wife will adore and say: "wow! you remembered!? I cannot believe it, this was exactly what I wanted!!!" And these words are priceless and totally worth the money spent! I am "the best gift giver in her life for sure" read more

Tiffany & Co - Accessories Near Me - San Diego, California

You come here for elegance and customer service. However when the customer service is lacking the elegance becomes less and becomes mediocre. I'm deeply disappointed with the brand and lack of customer service they withhold. They have taken away their complimentary in house cleaning and the staff members seem less engaged. I will not be buying anything in the future from them. read more

Me and my sister had an amazing experience here! I went in with her for an exchange and Manny was so helpful in finding something she loved! The quality is also amazing; 100% recommend shopping here!! read more

Manny and Kevin are so great! As exquisite as the jewelry is, their service was even better. Highly recommend if you need something to seek them out! Thanks for all your help, guys! read more

For such a high end jewelry brand, the service shouldn't be so inconsistent. I've come to this location many times both to purchase and receive cleaning services. Not sure if it's because I'm a student, but the first time I came in to get my jewelry cleaned, I was standing and waiting for someone to help me while all the sales associates looked away and pretended that they didn't see me. I ended up approaching an Asian male worker who was extremely dismissive and was very curt with me. However, the last two times I have gone to receive cleaning services, the sales associates were much kinder and even offered some pieces for me to try on after I dropped my jewelry off. Wish these high end store sales associates would stop judging people by the way they look and thinking they're so high above the customers. This is a recurring issue with all designer stores!! read more

I scheduled an appointment with Tiffany & Co. for an engagement ring consultation with my soon-to-be fiancée. When we arrived, no one was assigned to assist us, but Larry kindly stepped in to help. His customer service was great--he was knowledgeable, kind, and educational throughout the process. However, I have to rate this experience 2 stars, not because of Larry, but because of the consultation process itself. We came in prepared to invest in a ring that symbolizes our love and commitment, yet my fiancée wasn't even able to try on a ring in her correct size. She is a 7.5, but we were only allowed to try on size 6 rings, regardless of the style. When we asked if there were any available in her size, we were told it was company policy to only allow customers to try on size 6 rings. This felt incredibly limiting and unhelpful. A ring of this significance should be something we can experience properly--both in fit and feel--before making such an important decision. A consultation should provide options, not restrict us to a single, incorrect size. At the very least, there should be a range available to ensure a proper fit. Because of this, the experience felt incomplete, and we now have to schedule additional consultations elsewhere to find a jeweler that allows us to try on the right size. For a luxury brand known for quality and service, this policy was disappointing and made the experience feel lacking. read more

UTC just just opened, we thought I'd go to Tiffany and go shop and update some of wife's jewelry. I had called last week and Susan was super helpful with story inventory and hours. So today, off we went and first we were surprised (in a good way) to see almost every shopper in masks! Even just walking around.... We waited outside for a spot to go in (10 minutes max) and then Enoch took over. Great selection presented as only Tiffany can do. So we grabbed a nice necklace and then asked if her older one could be lengthened. Not a problem. So that's sent to the factory to be fixed and cleaned. Enoch update our Tiffany profile and wished us a good day. All professional and perfect. read more

Tiffany & Co - A little shopping.... - Accessories Near Me - San Diego, California

I really wanted the Paloma Picasso gold pearl ring for some time. Unfortunately it was out of stock everywhere including online. So I requested them to inform me when it's available. After waiting for months, I decided to order the new silver ring with a pearl. Few days after the purchase, I received a call from Dustin Rodriguez from the East Coast. He informed me that they just received one of the Paloma Picasso ring I've been wanting. So I went ahead and ordered it. So when the silver ring arrived, I decided to return it. Came in today and the staff were all very welcoming and helpful. I was helped by Matt and he was a total sweetheart. He took care of my return without any problems. This is a great location and store. They treat everyone with respect. My husband wanted me to purchase something else but I have everything I like from Tiffany's and there wasn't anything new for me. I'll definitely be back during the holidays and look for Matt to help me. read more

My absolute favorite Tiffany & Co location! Service is always top tier, everyone is kind and genuine, and you still get the full Tiffany experience. I've gone to many locations all over the country and this staff has the best customer service and attention to detail. I recently brought in one of my necklaces that had something stuck in the engraved writing on the charm that polish wasn't getting out. Lexi was fabulous and cleaned my piece on the spot, got the spot out, and even engraved the back of my charm. I previously had it cleaned at another location that honestly didn't bother trying and left smudges all over. I knew the San Diego team at La Jolla would be better. Not only did Lexi help but she was a delight too! Throughout purchases and cleanings over the years, this is the best location for both. Make sure to stop by and ask for Lexi! Couldn't ask for someone better. read more

There is something to be said about a company that has been around as long as Tiffany's. One reason companies like this last so long is their unwavering excellence in both product and customer service. I purchased a key ring from Tiffany's about 20 years ago and it recently broke. Certainly I could say it lasted a long time and this was bound to happen, but it's special to me and I was hoping to replace it. Unfortunately, Tiffany's doesn't carry this specific key ring anymore. I knew the break was something that could be fixed but since I bought this from a Tiffany's I preferred to have them fix it. I was immediately greeted when I entered the store and when I showed them the key ring, they told me it would be no problem to fix it. They took my information and said I would be contacted in about 2 weeks when it was repaired. Sure enough, in about 2 weeks I received a phone call and email letting me know my key ring had been repaired. Again, when I went into the store I was greeted and even offered some water to drink. They brought out my key ring and not only had it been repaired, it looked absolutely brand new! And the best part of all... no charge! Yes, they did the repair, cleaned it up like brand new and all for no charge! I wish more companies had this type of customer service and maybe they would be around for 180 years also. I've made other purchases at Tiffany's and there is no question about the quality of their product and service is unparalleled. read more

Try to avoid getting service from Araceli Lopez.. I had a great experience at this store before and really liked Tiffany until I encountered her. She had a passive-aggressive and condescending attitude. While her voice sounded pleasant, her words were not. We recently purchased an engagement ring and asked if we could get a new box since the original one had become tarnished. She told us it wasn't possible and lectured us that we should have taken better care of it by using a travel box. Okay, I understand if that blue box is not replaceable, but there's no need for a lecture or blaming with an indifferent attitude. We also asked for the certificate, which another employee informed us could be picked up at the store. Without even checking, she said it wasn't there. After we insisted we had already been notified that it was available, she finally checked and handed it to us. This isn't just any ring; it's from a high-end brand that people trust because of its excellent service, aimed at creating the best memories. Its an engagement ring, a significant purchase tied to important life moments. Her poor attitude left us with bad memories of what should have been a special experience. read more

Exceptional service from Ying Wang. We came in to exchange a gift for a baby shower that had gotten shipped to me in fairly bad condition-- tarnishing near the wood, and slight separation in between the sterling silver cover and the wood base. I had opened it to be sure of its condition and was surprised to see the state it was in, so I called concierge and asked if they could polish it for me. Ying greeted us instantly the moment we walked in and was very, very polite and wonderful to work with. Even though I had just come from work and was looking a little bedraggled, she still provided exceptional service and listened closely to my request to have the tarnishing removed. Although it would take them a while to do the polishing request and it was too late to have the item back by the time the baby shower happened, she offered to go look in the back for the brush. To my delight, they had one last brush that was in much better condition, and to boot the exchange was the easiest process in the world-- customer service that I know Tiffany is renowned for. She wrapped the brush up for me, and then I asked to see the charcoal Elsa Peretti bone cuff that I have had my eye on for a very long time. Ying gladly brought out the last one they had in a small and I tried it on. I had to have it-- I didn't even know this cuff in this color came in that particular size, so I bought it. To be honest, I only asked to look at it because I was so comfortable with Ying. She never made it seem like it was an inconvenience and was sweet and attentive the entire time throughout even during the exchange process, apologizing for the state of the first brush I had received despite the fact that she didn't need to. Her kindness and humility has won her a repeat customer! My family has bought gifts for baby showers from Tiffany for years and I'm happy to continue the trend. The male associate who assisted in wrapping up the cuff was also so sweet and very well spoken with a soft voice. He made polite small talk that wasn't forced and offered to put the bag inside of a discreet white one, and when my boyfriend complimented him on his lovely 1837 silver cuff, he even took it off and let my boyfriend examine it-- so thoughtful! Maybe I will be back to purchase it as a surprise gift for my sweet boyfriend I did not come in expecting to walk out with another purchase, but I'm glad to have been helped by her. Thank you Ying! read more

Tiffany & Co - My new bone cuff! It's such a beautiful power accessory. - Accessories Near Me - San Diego, California

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My mom and I have been a customer of Tiffanys since the early 2000s. We have pretty much every single silver piece and all the charms so we consistently like to go in to get cleanings. Clearly Tiffany is going into a different direction with more diamonds and gold and that's FINE, but the way they treat us now, ESPECIALLY at the UTC location is unacceptable. Most recently the young man who was helping us made us feel less-than, I jokingly said "do you still do cleanings for us peasants" (because that's how I felt he was speaking to us) and he, in the most serious tone said "you said it, not me". Absolutely taken back. Classless for such an iconic store. Also, the one time I went into the store with my friends (not my mom) to get my jewelry cleaned, they seriously had the nerve to take me to a room and ask me if my jewelry was real. I fully believe because I was with my friends of color, we were profiled. I am so disappointed in this store over and over and unfortunately I will no longer be asking for a Tiffany engagement ring because I can't look at the brand the same! read more

I was a long time customer with multiple purchases. Sadly, since Tiffanys is no longer Tiffanys, neither is the customer service. Those days are gone. Had recently purchased a travel Jewlery case prior to traveling in the Fashion Valley store. But when packing up, I was not able to use it because the earrings kept falling out of it. No zippers, nothing secure and it was not functional. Came back several months later when I got back and could not return or exchange it. They said it was discontinued??? I thought, why would you sell me something several months ago that was going to be discontinued? I gave it back to them, got up and left the store. Never to return. 40 years. Audrey Hepburn would be livid. read more

Best customer service by far. One of my pearl earrings came off the back piece.. I dropped it off a couple of weeks ago to have it sent out to get repaired. I got a call and email letting me know they were ready for pick up. When arrived to pick them up, I was greeted properly as always. Unfortunately one of the earrings was still not repaired... Of course I was upset... but they gave me a new pair.. a size bigger to make it right. I'm not sure what other business would do this. Greatly appreciated I will always be a happy customer. The whole staff is amazing. You never wonder in the store without being helped. read more

Tiffany & Co - New pearl earrings as a replacement! - Accessories Near Me - San Diego, California

Impeccable customer service. Larry helped get my Engagement ring and made me and my fiancé feel like a million bucks during the process.

Great service, excellent selection & good location.Most parking available early when late on weekends just do valet parking

I love everything Tiffany & Co, I have so much jewelry from them, they just rip you off every time you need to get something fixed that should never need fixing, like the back earrings platinum from $2700 Victoria large earrings, that got too loose or anything, they don't treat good customers right they just want to make more and more money. I would stay away if you want their items buy somewhere else. Rude and no customer service at all. I'm done! After many years of buying from them. read more

We warmly greeted as we walked in, with a particular piece I had in mind. The Sales Professional that asked if there was anything we were looking for was very adventurous with us. He followed us from collections to concepts when I started asking for the T chain bracelet and size. He zoomed right in even though I had started talking to the female Sales Professional. Unfortunately, they were very low in inventory. I was looking at the T Chain bracelet in silver in narrow and medium widths, but they didn't have the size I was looking for, for a friend of mine. They only had the small in the narrow and didn't have any sizes on the medium width. He tried showing me other options in the T collection, but I wasn't there to shop for anything else. Strictly for the T chain in a specific size, which I wanted to make sure fit is exactly what she prefers. The store seemed to have the popular collections and some of the other pieces I wanted to show my friend for some potential purchases for myself and gifts. We didn't stay too long as we had other plans for the evening ahead of us! read more

I still don't like this store but I recommend you do business with Michael G. And only him because he's the only genuinely helpful person in that store. Tiffany please give the guy a raise. read more

Engagement Ring at Tiffany & Co - UTC La Jolla. If you're looking for a first class experience with a jewelry acquisition, Chase is the best. He allowed my experience to be an educational, simple & fun one. Through the process of building my fiancé's ring, Chase was clearly well versed in his product & is just one of the very nicest, happiest & utmost professional gentleman I've ever had the pleasure of doing business with. Thank You Chase. read more

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A few months ago, a friend was narrowing down the type of engagement ring she wanted. And naturally, she'd want her closest friends to help take inventory for when her boyfriend is ready to pop the question. We were shopping a UTC and came into the store. Igor was super helpful with education on the different quality and cut diamonds! No pressure for future purchase, just a genuinely helpful visit to narrow down the perfect ring! Thank you! read more

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My wife and I went in today and had the absolute best customer service from Chase. He was polite, friendly, and patient. At dinner, the subject of our trip to Tiffany's came up. We both felt that Chase provided the kind of memorable service that is almost lost in retail stores. Yes, Tiffany & Co is a specialty/luxury store, and it is almost expected; but really, it's that kind of service that makes anyone a repeat customer. I have been to many other stores like Tiffany's and the customer service wasn't that great. I really appreciated the kind service, time and attention to detail Chase gave my wife and I today. If anyone is looking for a gift, and Tiffany's is on your list, stop and request Chase. You will not be disappointed. read more

I am finally getting around to share my experience at this "UTC" location. Where do I begin. I "am" or "was" truly a Tiffany & Co. loyal customer. Hence, I have 3 kids (all girls) and from an early age nothing was a better gift than getting a "BLUE" box. Every girl, young lady, woman, sister, mother grandmother, friend knows the special meaning behind a Tiffany gift. It's a lifetime, of (generations after generations) to pass down to your loved ones. My experienced and will be my last at this location that day was met with a "condescending, matter of a fact" girl (Araceli). I went in to drop off several of my items and recruited 2 of my kids to bring their pieces and my friend to come along. As I proceeded to ask my favorite person she advised me "JAMIE" has moved on. She is no longer with the company. I sense an attitude that I ignored from her response but then I remembered she helped me prior with that same demeanor and thought maybe back then she was having a bad day. My daughter goes first to drop off what she needed cleaned and the associate Araceli stated that her chain was not a Tiffany that goes with the Tiffany charm. She educated us that all Tiffany has a logo stamp on every clasp. Hhmmm, who knew all these years I am just learning that. Point is we stated that how weird since I (mom) would just never by a charm on its own without a chain. My daughter looks at me and says that she never needed to replace my gift. My friend sits down as she tells me later of how rude the associate was and she will never by from her. She couldn't believe her reaction towards us like we were trying to pull a fast one as if we are shady people. So employee(Araceli) looks back on our history of purchases and Kinzie (my daughter) had her necklaces cleaned at the Fashion Valley Tiffany (always). Araceli confirms of the same necklace showing my purchased was in 2017. It was with the charm and the chain necklace. Yes, I always buy in sets. To our shocked that this would be the only place that this could have happened. **Be aware-check your chains before leaving at any Tiffany's after your cleaning. As she (Araceli) is now moving to my pieces, I just wanted nothing else but to get out of the store. If I had more of a pleasant experience we all would have shopped to possibly add another wonderful piece to our collections. But No, I'm good. Funny thing, I am not a "review or a yelp"leave behind a negative or even a positive person ever. I am the one that will go out of my way in person to say what a wonderful person you have to the MGR. Trust me that day we all felt like the scene from the movie "Pretty Woman" during the horrible shopping experience she endured. Tiffany's & Co, please recognize and remind your workers the reputation and the history that comes with this brand. It comes from generations after generations. CS level is #1 and that has disappeared and substituted with some damn rude attitude! read more

Great customer service and a wonderful experience overall. I purchased the narrow ring and I was very satisfied with it.

I don't know about you, but I love all things feminine and sophisticated, especially jewelry. And I especially love sterling Silver jewelry. What woman doesn't? Come on now ;). Besides, sterling silver glistens against the skin in a sparkling way. I especially love the selection of the high-end sterling silver jewelry from Tiffany & Company. I prefer platinum gold over yellow gold, and sterling silver over all golds, especially when it's well designed, unique and lasts forever like Tiffanys. This is what I love about Tiffany & Company. I can walk in this store and always find a unique Tiffany piece that I'd love wearing. The store itself exudes quiet elegance, what with their comfy chairs interspersed amongst the shiny, spotless display cases, the knowledgeable and sophisticated staff who are happy to help you find just the piece you're looking for, and...are more than excited to help you stay in your budget. The salespeople have always been upbeat, helpful, kind, and very knowledgeable. To state that they go above and beyond the bar set for Tiffany is an understatement. There is something for everyone. If you've decided to save a little more, for that special item you saw one time awhile ago, and you just have to have it, you can be almost 100% sure that item will still be there when you're ready to purchase. Because their pieces are timeless, they are popular for a very long time. Some are never discontinued. If the particular store you're shopping in doesn't have the piece you're looking for, 9 times out of 10 they will find it for you in another location. They will not only locate it, but also will bring it to the closest store to you. Often times I'll bring in my Tiffany pieces and have them cleaned, all shiny and just-as-new-looking. Most of the time, I'm wearing them lol so will have to part with them for a little bit! Ha ha! It's always a big thrill to get one of those signature blue Tiffany boxes, tied with its white bow, and tucked inside its matching robin's-egg blue bag, whether it's a gift (squeeeeeeeee!!!!), or you splurged on yourself (because you're worth it)! Honestly, I'm always saving for something because, you know, one never has enough pieces of Tiffany jewelry ;) And I'm worth it ;) xx read more

Tiffany & Co - Tiffany Time ;) - Accessories Near Me - San Diego, California

Went in to this store to have some jewelry cleaned, I brought in a necklace with Tiffany heart pendant. I originally was gifted a Tiffany heart pendant bracelet back in 2017 purchased at the fashion valley store. I went to this store and exchangedthe bracelet for a necklace with a heart pendant. Coming into this location, Three workers were at the entrance and did not greet us, until I said hello first to one. A different associate-*ARACELI* helped us and was extremely passive aggressive and instantly said the chain I brought in was not Tiffany and Co. brand. I was baffled as this necklace I have never switched the chain and wore the necklace as I received it at the Tiffany store at fashion valley. She then proceeded to tell me that the associate who helped me in 2017 did not give me a tiffany chain and instead a random silver chain NOT THIS NAME BRAND. First of all, as a customer whose family has purchased many items through this company, I was appalled this happened to me and I wish I knew better to check for the symbol on the chain back then. Although it was not Araceli who did it, She was very rude and seemed to be accusing me of bringing in a random chain. I ensured her I have never changed the chain, I wore this necklace as I got it leaving the Tiffany and Co store. My mother was with me and she was the original purchaser of this item and confirmed by looking her history up. Araceli told us it showed when I exchanged in 2017 and the person who helped me no longer works there. Her customer service and attitude was not appreciated. My other family member who was with us had to walk away because of how rude this lady was. She was so bothered we had several jewelry items to dropped off and be cleaned. As a customer who discovered she was scammed whether it was another associate who doesn't work for the company anymore- she had zero empathy. Regardless, YOU REPRESENT ONE COMPANY. For how she made us feel, I will not be returning to this store. Not only did I lose faith in purchasing at this store or a different location- I lost faith in this company in all. Now I have a fake silver chain given to me from Tiffany and Co. imagine that. Only leaving this review now after picking up our cleaned jewelry- in case something was switched for a non-Tiffany item AGAIN. Won't be returning. It's too bad Jamie no longer works here- she was a wonderful and patient, attentive associate who made our experiences here a real "Tiffany shopping" experience. read more

What girl doesn't love that signature blue box and white bow?! I couldn't wait to visit one of my fave stores, and it was well worth the wait. Located smack dab in the middle of UTC stands this one story Tiffany's. I was greeted with a smile by 2 guards and then assisted by several associates. I was on 2 missions: (1) to look at the men's collection for cuff links and tie bars, and (2) to make my Christmas wish list. I was quickly assisted by Julz who was the sweetest and most helpful salesperson. She showed me several men's pieces and answered my questions about engraving. I was a bit disappointed with the one case of men's items; and unfortunately, the piece I was seeking was only available in New York so I would need to special order the item. It was recommended to have hand written engraving vs the other styles and it could take an additional week for this service. (Engraving is done in NYC so your piece will be sent out if you buy directly from the store.) When I began shopping for myself, I was interested in several pieces. Julz offered for me to try on each piece and also wrote down all the style numbers of those pieces I wanted placed on my wish list. I continued to browse and every associate stopped to assist me. Very polite and friendly service. The front part of the store are the jewel pieces and located in the back are the Tiffany's silver. There are even private consultation rooms in the middle of the store. Very posh. Tiffany pieces are timeless. I have over 25+ Tiffany's pieces (jewelry box, rings, necklaces, earrings, and bracelets) that I have been gifted the past 10 years and I continue to be enamored at its elegance. They warranty their items and I've never had a problem with any piece. They also sell the polishing cloth which helps clean your Tiffany's silver. Yay, I don't have to drive all the way down to Fashion Valley anymore!!! Although small, this Tiffany's store doesn't disappoint. Big things come in small (blue) packages... (hint, hint) read more

Tiffany & Co - Accessories Near Me - San Diego, California

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My hubby has purchased a couple pieces here for me over the years. I recently had surgery nearby and during it my hubby went to this location to pick up a present for me to surprise me with after surgery. He said the lady that helped him took the time to pick out something she thought I would like and she was spot on. Great customer service and quality jewelry. Thanks Tiffany! read more

Tiffany & Co - Accessories Near Me - San Diego, California