I came here to get my first Cartier jewelry. Alan was such a great help! He was very patience with…read moremy group allowing us to find the right size ring. He also offered us goodies and even gave us local food recommendations. Would definitely come back here. Thank you Alan for your kindness and making this a wonderful experience for me.

Sacha at Cartier was such a fun and personable SA. She made my purchase experience very memorable…read morewith no pressure. It was truly an enjoyable experience and I didn't feel rushed at all. I had to return the first purchase and she made it seamless and easy. I did end up getting a beautiful bangle from Cartier.

Tiffany .. well there is not other way to describe timeless class, and elegance. The Tiffany & Co…read more store in University Town Center, in La Jolla, California, describes exactly my previous statement. The customer service is impeccable, loved the experience entirely. The wonderful Ms. Estefany Madero went above, and beyond making sure that my shopping experience was for me unforgettable. The stunning sunglasses in my picture were my purchase. Ms.Madero not only showed class, and professionalism, but also had this distinguished way of outstanding manners that it was a true honor, for me to be attended by her. Thank you so much, Ms. Estefany Madero to inspire me to come back to the store soon, to enjoy another tremendous Tiffany experience.

My husband and I have been here several times, and while the cleaning service for our jewelry is…read moregreat (1-2hr turnaround), there could be improvements. First off, the employees are, for the most part respectful. Docking off a star because there is this one Asian lady there who gets too close with our kids. It's fine to compliment kiddos for one thing, but it's another to try to get in their face and literally ask them to take off their sunglasses. Also, to be so darn close to the stroller that has a canopy covering (and for a reason to keep them safe)... is uncalled for. Thinking she needs to read the room a little bit. (If you're reading this and you're the employee, just don't approach us anymore or comment to make things awkward, please). Lastly, I had requested to fix my necklace since it snapped in a couple of places. Assuming she did her due diligence in finding anymore areas that could've been damaged for the necklace breaking before sending it off... I trusted the process. Came back 3 weeks later to find that the necklace was 1) not fully fixed as the clasp did not fully close all the way 2) not even cleaned as complimentary service while it was out the whole time. I'll have to wait for it yet again for another 2-3 weeks. Frustrating.

I had an outstanding experience at Neiman Marcus during Memorial Day this year regarding my…read moreBaccarat Rouge 540 fragrance. I had unfortunately lost the cap and damaged the spray mechanism while transferring some of the fragrance into a travel atomizer, and I honestly expected to be turned away. Instead, Jorge, the Creed Business Manager, treated me with complete professionalism, kindness, and respect from the moment I explained the situation. Rather than making me feel embarrassed or inconvenienced, he took the time to help find a solution and made the entire experience seamless. This is exactly what luxury customer service should feel like--attentive, thoughtful, and genuinely customer-focused. It's rare these days to encounter someone who combines professionalism with such grace, understanding, and a sincere desire to help. Jorge turned what I thought would be a frustrating situation into an exceptional experience. He is a tremendous asset to Neiman Marcus, and his level of service has earned my continued loyalty. A truly exceptional experience, and a wonderful reflection of both Neiman Marcus and the luxury fragrance brands they represent. I like the addition of "earned my continued loyalty" because that's the kind of statement retail leadership pays attention to when reading customer reviews.

Cafe was a disappointment. I have not been there for several years and I was surprised. The…read morechicken salad is supposed to be one of there most popular. It was lettuce with a scoop of chicken salad dropped in. Poor presentation and the chicken was hard and chewy. Popovers were ok. Won't be going back.

Cheryl the manager was so helpful! The store has beautiful jewelry! My boyfriend got me a gorgeous…read moreplumeria bracelet for our one year anniversary. I highly recommend this store.

They have the widest selection of Pearls, from freshwater to salt water in silver or gold settings…read more Unique high-end colored gemstone jewelry at reasonable prices. I enjoyed looking at all the Hawaiian inspired jewelry plumerias, heirloom bangles, wedding bands and even Sea Life options. The employees all seem very different but everyone is always very helpful, patient and ready to help find what your looking for.

Stopped by here with my daughter to look for a Vday gift for my husband and myself :) Was…read moreapproached kindly by Kitcia. She was very welcoming and super helpful. I had no idea what size my finger is to try on rings and she took a wild guess and she was spot on! She offered many alternatives to what I was seeking to purchase. She was patient and very kind, offered us drinks. Store had plentiful of selections for men and women. Purchased were nicely wrapped in boxes with ribbon. I'm sure I will be visiting again to add to my jewelry collection. Purchases are exchangeable within 30 days. Located in Fashion Valley, 1st floor next to Bloomingdales. Thank you, David Yurman!

My brother-in-law and I stopped in to look at the Madison collection. Sammie helped us and he was…read moreso knowledgeable, patient, attentive while I decided what I wanted. He went above and beyond, and always had a smile on his face. Sammie gives exceptional customer service.

I have been coming here for two years. I love this Hallmark shop! The staff is so kind!…read more They don't just sell the best cards for every occasion, they sell so much seasonal decor! They have clothing , soaps, Christmas ornaments, the Grinch decor and so so so much more. I always find gifts here for myself and loved ones. Definitely stop by for any gift or card need. They offer military discounts!

I absolutely love this store! Hallmark has always been my go to for cards. You find the cutest…read morethings here! They don't just sell cards, they also have seasonal decorating items, local sellers that have different items like jewelry, clothing, soaps and candles. So if you're looking for a quick gift you can most likely find something here and all things to wrap presents too! If you're looking for the unique holiday specialty items, good chance you can find it here. Those old school beanie babies, you can find a selection of those as well! Those hard find Christmas ornaments? They're coming out soon! Yes, they can be a little pricy, but you're paying for quality, options and the uniqueness that you can only find here. They also have a rewards program, sign up it's free! So you can earn reward coupons, free cards and free just because cards. The store is always clean and organized and decorated for the next holiday. Staff is ALWAYS super friendly too. The strip mall is fairly busy but I never have issues finding parking. Love supporting my local Hallmark store!

Went to this location, because it's the closest to my office. I needed a pack of cardstock, and…read moreonline showed that it was instock. When I got to the store, I couldn't find it in its place on the shelf. I located a staff member in a nearby aisle, and she came back to help me. We then realized that they were up high on the overstock shelf, so she got the ladder and brought them down. The store needs to go through and check the shelf price tags. The shelf showed a lower price that didn't match the register or online. I wasn't going to press it, because I was using a discount coupon. Most of the checkout spots are now the self-service monitors, with one employee on a register in case you need assistance with your purchase. Simple enough process, with reward number, coupon scanning, etc. Clairemont Town Square has a curving layout, so use your map function if you can't find it. The different sections of the center can be a challenge to navigate. But there's a small parking section right in front of the store.

Best surprise ever! Eleven days to Christmas and things are already marked up to 60% off. Plus…read morethey have signs to check their on line coupons. Spent $132, super happy!

is it me or does this place seem a little racist to you???? i've only been here twice and have had…read moresuch an off experience. it's a little triggering to be honest. the first time, i was like 'ohh' and 'ahh' at all the sale they had going on. i'm on facetime with my husband asking which one is cute, going back and forth as a normal girl shopping would and i don't know, i felt eyes on me heavy. even right when i walked in, it was just the vibe they were all giving that day. i got a bunch of things for myself, my husband and my baby. went to ring out and at least the cashier i had was the only one who seemed Ookay. because there was a guy cashier who finished first and he just ignored me- the only person in line and went to folding other clothes near him completely ignoring me. i peeped it! so i was patient and just waited til the other girl was done. annnddd ofc i check out, get to the door and she left a security thing on there so the alarms going off. i already felt so uncomfortable in there and to make it worse, a yt couple walked past me and said 'oooo she's stealing.' i literally felt so embarrassed and i truly feel like it was a set up to this day because again i felt like i was weirdly being watched. i handed the lady near the door my bag and she was going through my things, found the security thing, got it off and just handed it back. okay, cool. months later, my second time coming in, kind of same thing. just a weird vibe in there. went to checkout and found some things on clearance with my husband, he checked out but we came home and i noticed the lady still charged us all for the regular price and not the sale price... it was right there on a big orange sticker! and i remember she gave weird energy too when checking out! i'm like dang old navy, are you guys good??? sure my husband should've caught it while she was ringing it up but it was just one of those things , iykyk. i don't like this spot

Pilar was absolutely amazing! We came in with family visiting from out of town who were hoping to…read morefind flag shirts as souvenirs. Even though it was the 4th of July, Pilar went above and beyond searching the entire store for us. She was incredibly kind, patient, and genuinely sweet. She even tracked down a specific jacket that was sold out everywhere--and somehow found it in the exact size we needed. Exceptional service like this will definitely keep us coming back!