They were awesome. Very professional and friendly. Service was great Will purchase from them againread more

Great experience with sales navigating mattress types. I highly recommend them…read more However ........ We had arranged to pick up our mattress and box springs at the warehouse because it would be a week or more before it could be delivered. We were fine with that. I sent a message to the warehouse and called the sales room a few days before to make sure all was in order. I was assured that it was. We went to pick up our mattress. The man in charge was in a terrible mood. Said he didn't have the paperwork he needed, we brought it, apparently it wasn't what he wanted. He proceeded to have a GIANT MAN TANTRUM. Throwing things, cussing up a storm. It was shocking. Couldn't believe what we were seeing. It was awful and totally unprofessional. We did not catch this individual's name and his coworkers wouldn't tell us. Do not go to the warehouse! This guy has some major issues.

This company survives off giving deals and not marking up products to offset wages and advertising…read morecosts. I feel very confident that I get the best deal here and that if I have any issues with the product, it will be resolved quickly and to my satisfaction. Nancy was very helpful and worked with us on price. They have markups just like every other store but when it comes to making deals she worked with us to get the best price possible. I understand everywhere does this as well but she took off upwards to $1500 on a mattress and automatic bed set. And this was after I returned a mattress that I had bought which was a floor model and I singed off as not being returnable. There was a slight issue with it that was more of a dislike on my end. Which I doubt she would have returned it for us but maybe. I can't say she wouldn't have because she seems very reasonable and compassionate. But I assured her that I was going to spend just as much of not more on something so I think it made it a little easier. She returned it no questions asked and I spent twice as much as I did before because I was so happy working with her and felt be confident that she would be on my side if any issues arise in the future. This company survives on giving deals for mattress instead of advertising and marking up products. So don't spend more buy mom and pop.

Manager. Nancy is the manager... lol. Sorry, just caught my typo You just have to go in there…read more You'll enjoy yourself, even if you don't buy a bed... but, I betcha do.

This is a trustworthy business. The owner's integrity shines through even despite personal loss. If…read moreyou are considering purchasing a mattress, check them out. If you have purchased recently, you will understand and appreciate my praise of the owner's honesty and business ethics, which is why we in Medford need to support our local mom-and-pop establishments.

On the advice of my friend, I shopped at Medford Mattress for the first time. Eric was very…read moreknowledgeable and made the experience a quick and easy choice for me. The service was impeccable and I highly recommend for an easy shopping experience with a salesperson that knows their merchandise. Great shopping local! Much easier than shopping big box stores!

I'm so sorry to take so long to write this review, for Tandem undoubtedly deserves a 5 star review!…read moreDan was accommodating and so pleasant, showing us around, telling us about where and how the furniture was made, etc. then left us to our own devices to choose a couch, chair and table. When we were ready with our choices Dan was ready for us. The sale went smoothly and Dan even came along to deliver the furniture. The main reason I chose Tandem was because theirs was the only store that would not only deliver the new furniture and also take away the old furniture at no charge. I'll definitely recommend Tandem to anyone else I run into who is looking to buy furniture!

We have always had a great experience at Tandem Home. We are seniors living on SS only, so being…read moreable to buy quality furniture at a price we can afford is always challenging, but not at Tandem. Dan and his wife (owners) have instilled a no-pressure practice with the crew. We were able to purchase a bed with an adjustable base that is just what we needed. The delivery and setup young men carry on the practice of excellence, too. This is the ONLY furniture store we use.

Lori and I have to give a shout out to Taylor, Nate and Mica at Denver Mattress! We have never been…read moretreated better!!! We tried two mattress stores before Denver Mattress and were turned off by the fact that they did not offer us up front, the president day sale price and 60 months free financing! Also one of the local stores does their own advertising and it's a total turnoff.

Great service! Worked with Keith. All my exceptions were meet. So looking forward to receiving…read moreour new Sealy mattress!

Good mattress store they delivered on time and did what they said they would do I would buy from…read morethem again

I was in desperate need of a good mattress. Waking up to painful hips and back is not fun. After…read morechecking local companies, my husband and I headed off to Mattress land. We were dreading high pressure sales people trying to sell us something we couldn't afford. That was not our experience at all! From the moment we walked in, Tim listened to our needs and price limits. Within minutes, we fell in love with a floor model that was 80% off! No delivery charges and no added pressure to buy extras. Delivery was an hour delayed due to snow. The delivery men were wonderful. Set up went quickly and they took my old mattress (for charge of dumping fee). Overall, this was a great experience. I would buy from them again.

I bought a $10,000 chair at Garrisons. Dont ask me why. I just felt compelled to because it is…read morebeautiful, modern and cool. There was a mechanical issue 3 years after my purchase. Garrison's service department came out and assessed the situation and orderd the parts from overseas. It took quite a while, which was expeted. Once the parts came back, James and Joe from the service deapartment came to my house, disassembled the chair took it back to their shop and returned it in a few hours. I was blown away by their professionalism and prompt service. My chair looks and operates like new. Thanks again, Bob

UPDATE: Our replacement chair was delivered this morning and…read moreit looks great. I want to make a special shout out to Derek at the Garrisons shipping warehouse. He's been phenomenal throughout our ordeal. He (not our sales person) commented to a significant refund and the check was delivered today with the chair. Derek recognized the severity of this situation and was interested in doing what was right to retain customers. We cannot thank him for his professional, enough.

Greg was fantastic to work with. He was extremely knowledgeable and helpful to my wife and I today…read moreas we were browsing and getting a queen bed set. Helped us pack it into the truck and get it all situated. Thanks Greg! -Brandon

While looking for a new mattress, I went to Mattress Firm in Medford. It was like an experience in…read morea used car dealership. I felt like a sales person was trying to pressure me into an immediate decision. He didn't ask any questions about how I slept. When I provided him with the information that I am a side sleeper as well as a back sleeper he acted like he did understand what that meant. He directed me to mattresses that were medium firm but felt like firm. I decided to keep looking. I'm very glad that I did because I found the very same mattresses on sale at Costco for a significant amount of money less than what Mattress Firm was asking. I also found them on Amazon. Both of the alternatives were selling the mattress for a few hundred dollars versus Significantly more. I don't recommend this company.

Wonderful customer support and service! Thank you for being a great member of the rogue valley…read morecommunity!

Had a new sofa and loveseat delivered on August 8, 2026. Outstanding service all the way! Thank you.read more

if you're looking for new furniture go any place but Ashley in Medford. Horrible service after…read moresale. Our furniture was delivered late, had problem right away. Couldn't get anyone to answer phone messages or text message in service. Left many messages, no reply. Was told by my sales person to google problem and fix it myself. It took almost two month to get the issue resolved. So my advice is to go any place except Ashley.