I would highly recommend Big Island Collision Center for west side Hawaii auto body repair. My…read moreToyota 4Runner was recently involved in front end collision at the local transfer station. Their customer service from start to finish was over the top - a 10 out of 10. Duane managed the overall claim and worked seamlessly with the insurance adjuster to order parts as well as being very detailed in explaining all the required repairs. Stephanie's work in the front office was fantastic keeping me updated on aspects from drop off date, parts arriving at their shop and when the job was completed and scheduling a pick up date. Overall very professional, great customer service and quality of work was amazing! Again, I highly recommend Big Island Collision Center ! !

It took longer then expected but worth it to wait for my vechile to look brand new from the damage.read more

They do a good job on auto body repair and worked with my insurer. Good people. Good jobread more

i have taken my car to kraftsman for several repairs - once when another car hit me and insurance…read morepaid the claim and once when i caused damage to my car. i have had several estimates. they charge nothing for an estimate, which i appreciate. their work is of high quality and the staff take pride in their work. unlike another collision company which my texas based insurance company chose, which is nationwide, they are owned locally. most recently gabe gave me an estimate. he was quick, thorough, and very professional. i cannot praise him and his company highly enough. i would recommend kraftsman for any personal vehicle body work - whether you or the insurance company are paying. they are not cheap. no one in hawaii is. but their quality is dependable and i think they are honest. a company that is characterized by integrity and competence - a good company to do business with.

Great people, great prices. I wouldn't take my car anywhere else. Two thumbs up for sure!read more

We had such a great experience. The phones were answered all the time, which is an issue at most…read morecompanies here. They were very prompt and I was able to take my car the same day I called. They had excellent follow through and was very transparent with me every step of the way. I would definitely recommend this place to everyone. Icing on the cake was that they even washed my car right before I picked up my car! Excellent customer service which is very hard to find nowadays! The team was very friendly as well!

I've learned two things here on the Big Island. One lava walls are terribly unforgiving if you…read morebrush up against one with your car. Two if you do the place to go to have it repaired is D & K Auto Body (just below Costco). They were recommended to my by Big Island Honda and I couldn't be happier. It's a small operation that takes great pride in their workmanship. In addition Kim and Dwayne are two of the nicest people you will ever meet. You will not find a better body shop period. Simply put, they did what the said they would for the price quoted in less time than stated. How does it get any better than that?

From the owner: D & K Auto Body and Paint is located just below Costco in the Koloko Business Center. We take pride…read morein our quality of work as well as our ability to turn jobs around quickly. We understand the inconvenience of being without your vehicle, whether it is your personal car, a company vehicle or a vehicle from your fleet. We make it our business to be sure you are back on the road in the shortest possible amount of time, with absolutely no compromise in our quality of our work. We take great pride in our work and will always do what's best for you, our valued customer. D & K Auto Body and Paint will provide you with a free estimate. So, if you have a vehicle that has been damaged, or if you have a vehicle that you have considered painting and just need to get an idea of what it would cost, do not hesitate to call us.

excellent service and quality work service with a clear understanding felt secure leaving my…read morevehicle with them they were very straightforward and honest parts took a little longer but that's what we get in hawai'i

SKG is AMAZING! I own a hot Range Rover that to my horror got a crack in the Panoramic sunroof. I…read morewent through my car insurance to have the repair done and was told that SKG is the recommended place to have it done. Collin was the BEST! He set up an in-person consultation so that he could look over the damage, gave me a timeline for the repair. I just picked up my Range yesterday..... Collin had my car cleaned and washed with its brand new Panoramic roof--- I am beyond impressed and super happy with SKG service, communication and their Aloha!! Mahalo SKG!! ---Dayne Snell-Quirit---

I just called to ask for a price estimate for the cost of repairing my vehicle and if I can set up…read morean appointment to do this. However the person on the phone needed to know how I handled my insurance claim. My simple question to get a price estimate and appointment turned into advice on how my insurance works, which apparently is not how insurance works. Thank you for deciding for me, I will not be recommending or going to you for repairs only insurance questions.

Matt and the rest of the staff at Collision Specialists Hawaii did such an amazing job repainting…read morethe roof of my Tacoma. They got me in quickly, worked with my schedule and sent me updates. It felt like a new car and they washed it for me! I would definitely recommend them and would use them again!

These guys do a great job! I recently had to have some body work done. They gave me a solid…read moreestimate, once the part came in, they were understanding when I had to change the date for the work. When I dropped it off, they were on the ball with communication, and did exactly the work promised in a timely manner. Then they detailed my vehicle. Looked brand new when I picked it up. Great service from beginning to end. Don't get me wrong, I hope I never see you guys again, but if I ever need work done on my vehicle again, I'll be back for sure. Thanks! Aloha.

This company has kept us informed throughout the process of repairs…read more Helped with the rental as well. Very pleasant people. As far as billing that was through the insurance company so I'm unaware at the moment regarding thier billing. Will post a before and after when we get the vehicle back tomorrow.

If it's the people that make up the business, then these guys have it made. Jeremie is efficient,…read morefriendly, honest and knowledgeable. As a mom of 3 boys, it's hard to linger at an automotive shop with them. These guys make it sooooo easy for me to get my safety inspection all for an affordable price. I also had problems with my automatic doors on my van and these guys didn't have to squeeze me in to take a look at it but they did. They not only fixed it quickly but were so helpful! Amazing!! Will keep going back to them for sure!!

I'm retired from the automotive industry after over 33 years. I rarely make reviews, however J & J…read moreautomotive are simply amazing! Skip the dealer and the rest cuz they're clearly the best. You would think it's easy to find a competent and honest car guy? Nope! Call Jeramie and tell em' Harry Red Honda Fit sent you!