The two people in there were extremely sweet however they were slammed with work! Coffee was hot and good for a Tim Hortons. I'd come back! read more

I highly recommend their hot chocolate! It really hit the spot on this cold snowy day! And the lady working, I think her name was Dawn was super nice! read more

Tim Hortons - Store - Bakeries Near Me - Saint Albans, West Virginia

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Had been in on my last trip and got a filled doughnut that had a cream filling that had gone bad but decided to give it a second chance, since I had a coupon. Was told the coupon (which doesn't expire for another week) 'doesn't exist' even though I had it with me, and was then told that it wouldn't be honored. The associate was brusk every time I've ever been there (which I usually don't let bother me) but she was very rude the last two times. Hopefully they can get their staffing issues fixed so that they can provide the quality people expect. read more

Fresh donuts. Fresh Coffee. Clean Restrooms. Good service. Manager got crayons and paper for fussy kids. read more

I'm not from this area, so I had never been to a Tim Hortons before. I asked what their blended drink was and if it had coffee in it since they had oreo flavor. The woman over the headseat complained multiple she couldn't hear me and to drive up to the window. Which I did. I then asked her again what the blended drink was and she said very rudely that it was coffee based. I then ordered an english muffin sandwich like the one shown on the menu and she looked flabbergasted and asked me what kind I wanted, well i dont know.. the one on the menu? She then scoffed and told me the eggs take a long 5 minutes which she clearly had something better to do than cook an egg for the one person in her drive through. So i told her to cancel the entire order and I went to McDonald's instead. No wonder everyone told me not to go to Tim Hortons read more

Always a good cup of coffee. Was not disappointed. Nice staff. Thank you!!!!!!!!!!!!!!

Timely and not aged, very well kept and maintained doughnut cafe shop. Breakfast available as well as pastries. I selected some Tim Hortons K cups to go, along with a breakfast sausage wrap and a blackberry mint tea refresher. A cruller and a coffee topped me off for the road. Definitely coming back!!! read more

Zero stars. ZERO. I ordered a chicken panini and a drink. I got the drink and sat down. I know it takes a minute or two to make that kind of sandwich. TWELVE MINUTES LATER, they hadn't even started making it. I was almost late to work and stormed out. Two & 1/2 years later, they still owe me a sandwich. Not really interested in going back. read more

Hadn't been to Tim Hortons in a few years. Stopped in for breakfast. Food was fine BUT those taking orders and handing me my food could not have been less friendly. Seemed to be put out to have to be taking and preparing my order. Maybe a lesson on how to treat your patrons is in order. read more

No muss, no fuss coffee and donuts (and they also have other food). This isn't a fancy place with frilly, expensive coffee, it's just a down to earth, get tasty coffee quick and cheap! But, they DO have free wifi if you'd like to sit and visit a spell! Also, this is a combo shop with a coldstone creamery. read more

Tim Hortons - The "TT" on the cup stands for "triple, triple" which means "three creams, three sugars" in Tim Horton speak! - Bakeries Near Me - Saint Albans, West Virginia

Honestly, this place just made me feel sad. I've heard rave reviews about the infamous Tim Hortons, and unfortunately this place was poorly lit, in need of a renovation, and offered two bagels, plain and stale. read more

Well I have read the other reviews about this location and sadly it seems the comments mention that the morning crew can be unfriendly and rude, which kind of stinks since I am on route to this Tims this morning and hope my experience is NOT the SAME as the previous commenters!?!? Here goes......((Drumroll)) and the jury says----------"No Complaints here"!! Staff was nice and seemed to be enjoying themselves and moving the Drive thu right along as well as us schmucks that are ordering inside. My iced hazelnut coffee was not really made very good like other locations but, I added some more sugar packets to make it a bit better. Certainly not the terrible place the others complained about! read more

Tim Hortons - Gramma lamma Timmys!!! - Bakeries Near Me - Saint Albans, West Virginia

Did an order through yelp that apparently goes through grub hub. The staff was clueless and extremely rude. 3 different workers needed to interject their opinion which were all rude. The youngest one had no problem taking crap to all the other workers about me while I could hear her. They weren't happy that I came through the drive through to pick up the order which was already paid for and just needed to be handed to me. I am not a grub hub driver just a customer. Needless to say, I won't be ordering from here again and based on the staff that is there, I hope no one else does either. May be if it goes out of business, the workers will realize, us customers help pay their salary. If you aren't happy with working a job that deals with public, find a new job because we don't won't to deal with you either! read more

Staff is terrible. Went for St Patrick's Day. Nothing special no green icing nothing to take to my employees.

they Are not clean and that's really bad because I'm never going back to this location today I literally found hair on my egg and cheese Corson not one or 2 i found 4 and that's not the first time very bad and they also take foreve to take ur order . read more

My earliest memories of life involve getting doughnuts from this place with my mom and siblings. We lived 5 minutes away and this was our stop on early school mornings. I've since moved away and started my own life in a different place but whenever I come into town I go out of my way to get doughnuts from this particular Tim Hortons. Please keep doing you, Tim. read more

The donuts are not made on site. They are shipped in, my was dry and hard. Go to Springhill bakery very good. Try what they call a hot dog. read more

The food is always nice and the staff is nice. They did miss up one time where I wanted a toasted bagel with cream cheese and they forgot the cream cheese read more

Amazing service. Witnessed an employee mention a gentleman's food was on the house since he came so often. Ordering was easy and pleasant. I rate them 4/5 stars because my toasted bagel felt more stale than lightly toasted, but still tasted good. The bathrooms and seating area seemed noticing clean as well, which was very pleasant to see. read more

A run of the mill chain donut, coffee, and soup and sandwiches place. The coffee is pretty good, the donuts fine, and while I've never had the soup my friends have and vouch for its acceptability. Prices are standard donut shop and my service has always been adequate - I don't ask for much beyond getting my order right and quickly and that's what I've always gotten. read more

super rude, everything is obviously made in a hurry. sounded like they didn't want us there.

Worst business in St. Albans. Most employees are rude. I have to pay a different price for my coffee or food Everytime I go. They leave u waiting in the drive thru. And nobody can explain why I have to pay different prices Everytime. Even when I bring receipts they just look at me like I'm crazy. I recommend making your own coffee and buying donuts from Kroger's. read more

Absolutely disgusting. My order wasn't made the way its suppose to be. My "hash brown sticks" was rock hard & cold.. taste like they were under the fryer. The coffee is worse stuff I've ever drank. I'll NEVER eat here again. Tried them for the first time yesterday & thought it was bad.. gave them a second chance today & totally wasted my money. GROSS!! read more

Took forever to get service at the drive thru. Service was poor. Why do people have to ask for napkins?

Not very good customer service. They don't take coupons or gift cards that are specific to this restaurant. They were also the only restaurant in the area that did not give anything to a charity event. read more

If I could give this place a "0 star" rating, I most definitely would. After enjoying a Cold Stone Creamery in Myrtle Beach, we decided to try the one inside this Tim Hortons.. BAD idea. This is how our experience went... I ordered a "strawberry blonde" which is a standard mix of ice cream and toppings that is listed on the menu. I requested extra caramel, and was quickly told "okay but I'm gonna have to charge you for that." I responded with "okay that's fine." My fiancé steps up behind me and orders the same thing. The workers says, "um... we only have enough strawberries to do the first one.. the rest are frozen." My fiancé says never mind, and changes his order. He requests the cookie dough-ice cream combination on the menu, only to be told "sorry we don't have any cookie dough." He tells her never mind that he will go to Dairy Queen. As he goes to the register to pay, I walk to the restroom. The restroom had 2 toilets... one of which was covered in diarrhea and the other was clogged completely with toilet paper. Both unable to be used and terrible disgusting. I turn around and just walk back out. I meet my fiancé at the counter and get my almost $6 small ice cream that literally looks like slop. The toppings are not blended together, the extra caramel is slopped all over the top and down the side of the cup, and strawberries were frozen ROCK SOLID. I'm not for sure how it is possible to mess up ice cream, but they sure did. Not to mention the woman who fixed my order had "Supervisor" on her name tag.. We will NOT be back to this location. Dirty building, disgusting bathrooms, lack luster staff, and ice cream that isn't worth your $6. read more

Food is always fresh and great here! Morning staff is very grumpy and unfriendly. Other than that always great!

My husband and I had breakfast one Saturday morning. It seemed like the food was left over from the day before and barely reheated. It was pretty much inedible. The same with hashbrowns. Coffee is fairly good though. read more

Slow, rude staff. Not much variety of donuts to choose from. Cashier / server needs to learn good customer service