I am reaching out to you regarding damage to my property during a towing for my next door neighbor…read moreon 3/21/24 after 8 pm. The drivers drove through my yard in the process of the pick up. I addressed this with the two drivers who were very nonchalant. The truck was on the same side of my yard which recently had $2,000 worth of plumbing repair less than 2 months ago. I spoke with one on the men regarding the damage. He acknowledged and claimed ownership of the damages; however he did not provide me with his name nor any contact information. The truck became stuck in my yard during the pick up. After, the truck was able to gain traction, the drivers fled the scene. A police report has been filed for documentation purposes. I trust that this matter will be handled professionally and in a timely manner. I am following up with you regarding damages to my property. Thus far, there have been no responses to my recent emails nor texts from you regarding trespassing on my property and the damages to my property. The lack of professionalism and accountability is very shocking.

Unfortunately I had to get my car towed to the dealership. I called they got there within 30…read moreminutes (which in Atlanta rush hour traffic is a blessing). Got me to the dealership. He was patient while they found somewhere for him to put the car. He even offered to drop me home. Courteous and professional the entire time. I hope I never need another tow, but if I do, I know who I should call.

As always, amazing service from Hardy! Tabby was amazing and couldn't have asked for a better…read moreexperience. Booked my appointment and from there it was smooth sailing. I have a 2008 Pontiac Solstice GXP who needed key fobs and tpms reprogrammed. Everything was completed at a fair price and in a timely manner, as promised! Tabby was right in that their service was so great I would t want to take this car anywhere else. Highly recommend. Thank you again!!

Horrible sales people.. Don't return calls or text messages. I don't believe in begging dealerships…read moreto sell me a truck. Web site clearly says 10k **Discount available to everyone, but they won't give you this unless you finance with them for 7.9 to 9% with GM. So this very misleading. Explained I'll just refinance and get my 4.5% at my bank but they don't want to deal with me because I won't agree to keep the loan for 6 months. Basically just hung up on me.. Rude, and Scummy business tactics.

Excellent customer service in diagnosing my brake problem and repairing it.They also mai tained…read morecommunications updates on how long it would take to order additional parts and when my car would be ready for pickup.

My daughter took our car for an oil and filter change. The employee (who later on refused to give…read morehis name) i believe his name is Jimmy, called my daughter saying the mechanic tried to take the filter off and broke it, now she needed to pay an extra $70 for something they broke. I went with my daughter to complain and the employee refused to take responsibility for their mistake saying "this things normally breaks so is not their fault" as much as we tried to make jimmy understand that, yes, this things happen, but unfortunately happened under his care, and they should take responsibility for their actions. Now my car is leaking and I have to find a honest and responsible local business to take care of this mess.

I was recently hit just weeks after purchasing my 2025 Dodge Durango, and to say I was stressed is…read morean understatement. I was especially concerned about the color match and whether the vehicle would ever look the same again. From the very beginning, Classic Collision in Marietta reassured me they'd restore my SUV to the same condition I drove it off the lot in--and they absolutely delivered. The quality of the repairs was flawless, and they even finished ahead of schedule! A huge thank you to John and Julie for keeping me informed throughout the process and making a difficult situation feel manageable. The entire team was professional, transparent, and incredibly thorough. If you need a collision repair shop that truly takes pride in their work, look no further. Classic Collision gave me back my peace of mind and made my Durango look brand new again! Kay's Notary Bag LLC is officially back on the​ road

Julie and John at Classic Collision went above and beyond to make me feel valued and ensured all my…read moreneeds were not only met but exceeded. Their customer service skills are exceptional, and I truly thank them for their dedication. John's professional expertise in restoring my car was remarkable, a job that should have taken weeks was completed in just two days. It felt nothing short of a miracle. I'm extremely grateful for their outstanding service and highly recommend Classic Collision because of team members like Julie and John.

David was quick to respond and easy to work with. He got there quickly, loaded my car up, and…read morecarried it to the mechanic - all for a fair price. I highly recommend!

Dave has towed my vehicle twice now and has been friendly and professional both times. He arrived…read morequickly and the price was fair. I highly recommend Diamondback!

This review is based on my overall experience with customer service and getting body work done on…read moremy vehicle out of pocket (not an insurance based claim). I took my black Nissan Versa Note to Wren's Collision in 2025 for a quote on a damaged passenger door that I wanted to get repaired for years. It was damaged by a concrete pole while backing out of a parking garage and unable to open due to fender damage. In 2025, I made an appointment for review and Dana provided a detailed quote with paperwork with pricing. She also helped me that day by removing a stain from a white car that hit mine while it was parked at a shopping center, since I brought that up as well when inquiring about the body repair. I did not decide to proceed with the door repair then because the cost was higher than I expected and I was not ready to pay for it out of pocket. The customer service I received was great & I said I would return when ready to pay for the passenger door repair. In March 2026, after more research, comparing the cost to buy a newer car and a pressing need to have a functional door so the car could seat four people safely before my approaching due date, I called Wren's Collision to see if they had my 2025 quote on file and to verify if they could use it to complete the repair. They were able to locate it and confirm that the pricing would be the same or less (due to part costs decreasing). My car is 10 years old now, so finding the fender and door is not so hard. I decided to proceed and I worked with Dana throughout the process. First, I paid a deposit to cover the parts on Tuesday, 3/31. She provided an estimated timing of 3 business days for the parts to arrive & about a week total to complete the job. The parts arrived by Friday, 4/3 but they were damaged so they had to reorder them from a vendor. I appreciated the transparency, even though this set my preferred timing back by a few days, but the communication was on point. The new set of parts arrived by the EOD the following Wednesday & I dropped my car off Thursday morning, 4/8. The administrative staff was friendly. I filled out paperwork, and Dana and I looked at the car to make sure the current damage was noted properly before I turned over my keys. Dana let me know she requested prioritization of the repair with the mechanics due to my circumstance and said it would be done by the end of the next week. Once my keys were turned over, I received a text from a third party associated with Wren's that provided updates on the status of the car repair progress. This was refreshing. I opted to uber home, but they work closely with Enterprise which is right next door, should you need a rental. On Tuesday afternoon, 4/14 - I received a call confirming that my car was ready for pick up. I picked it up around 5:15 PM the same day. I was AMAZED when I saw my car. Not only did the passenger door look brand new again, but they took the time to vacuum the inside of it as well, so I felt like I was driving a new car home. I am thrilled. Body work is not cheap, but it sure does feel good to get it done right after many years of riding around with visible damage and an unusable passenger side. Thank you to Dana & the staff for giving me peace of mind as I drive my car. I recommend this shop based on my overall experience.

I am sharing my experience with Wren's Collision Douglasville, Ga. Group in a factual and…read moredocumented manner as part of an ongoing consumer complaint. My vehicle, a Nissan Rogue Platinum, was involved in a collision and was towed directly to Wren's Collision Group. At the time of drop-off, I completed a walk-through/intake inspection documenting the vehicle's condition. After repairs were completed, the vehicle was released and towed back to my residence. At pickup, I did not have an opportunity to conduct a joint walk-through inspection with a representative of the shop to document the vehicle's condition at the time of release. The vehicle remained in their possession for approximately 8 weeks. During that time, communication was inconsistent and completion timelines were extended multiple times. While the collision repairs appear to have been completed, I have an unresolved concern regarding windshield damage that was not present in my intake documentation/photos prior to the vehicle being taken into their possession. Specifically, there was no red impact mark or similar windshield crack damage documented at drop-off. Upon return of the vehicle, I observed 2 impact marks and a cracked line across my windshield. A red mark/impact point on the windshield that was not reflected in my intake photos or documentation. I raised this concern with the shop, but the issue remains unresolved. I am documenting all records, including photos, invoices, and communications, and pursuing resolution through appropriate consumer protection channels, including the Georgia Attorney General's office. I am sharing this for awareness so others understand the importance of detailed documentation at both drop-off and pickup during vehicle repair processes.

Great service 2x in last 2 years for collision repair. Professional, caring and they deliver…read more Great communication.

Very rude and not helpful! Receptionist was not even trying to be helpful and did not seem to care…read moreto help with what I was talking about. Did end up solving my issue by driving up there and figuring it out myself. Wish I could give zero stars....

The worst mechanic shop in Smyrna/Cumberland Area. I highly do not recommend. The receptionist is…read moreslow and deceitful about Diagnostic Fee. The manager is racist, rude and ridiculous. If you want to be lied too, swindled out of money, talk to a racist manager or Jason the incompetent receptionist please visit here. You'll regret it. Now if you want to deal with a reputable company, professionalism, compassion and people who enjoy their job, VISIT MIDAS off of Holcomb Bridge Road. They are pleasant. They asked me why did I take it to Cobb Galleria Automotive, because they are not good. Again Visit Midas people:)

This company is the best. They care about their customers and take very good care of your car. I…read morehave used them from everything from a squeaking brakes to front end axel replacements and they have never disappointed.