Disappointing Experience…read more I had a very disappointing experience with this dealership. Before making the trip, I was told that I would be able to test ride the motorcycle with my wife riding on the back. When I arrived, I found out that this was not actually allowed, which was frustrating because that was an important part of my decision to purchase the bike. On top of that, the bike was listed at $2,990, but they were adding roughly $1,000 in fees. They also did not seem particularly interested in negotiating or working with me on the overall price. Overall, I felt that the communication beforehand was misleading, and the additional fees and lack of willingness to negotiate left a bad impression. I would recommend making sure you get the dealership's policies, fees, and total out-the-door price clearly confirmed before making the trip. On the plus side the salesperson I was dealing with was very friendly and courteous, just be aware that from my personal experience they tacked on an additional 33% of their list price in fees.

Head it to cycle country today 18 July for their Indian motorcycle demo event…read more Yesterday I test road a vantage chief, scout rt, Challenger, and the new chieftain with the 112 power plus engine. Each ride is 20 minutes long into the countryside roads. These are big fast road machines. I was grinning so much I got bugs in my teeth. Just awesome.

I am just starting out with riding and don't have much experience with it. The culture, needs, and…read morerequirements to do it safely and successfully can be a little daunting. And expensive. Leather riding gear especially, you can need a lot to stay warm and protected and that adds up. Leather is particularly a pain, since generally it is altered to fit and isn't easily returnable...so getting the wrong thing will make your life miserable and expensive. I shopped around a little in Salem to get an idea of what I was going to be spending. My mind was swimming with the extravagance of cost. And though I got some pretty detailed help at the Harley-Davidson shop, the prices were pretty big. Other stores just kind of let me cruise around. I tried various things on and it was alright, but I felt a little out of my depth. Then I strolled into Hawg Haven, upon suggestion of a friend. The shop is dark and very biker-esque. Almost felt like I had walked into the clubhouse of the Sons of Anarchy. Helmets, chaps, gloves, and all sorts of add-ons lined the walls. In the back of the place is a full leather alteration shop, right next to a large array of leather jackets and vests. The staff was immediately helpful, but since I was just looking, I kind of waved them off. I checked the prices before trying them on. Where other stores had set their prices around $300 and up, most of the jackets I found at Hawg Haven were of similar quality, and went for $150-$300. Having to buy everything else at once, I didn't want to go all out on my first gear, and I actually found a pretty damn good jacket on clearance for $100. I tried it on, it fit pretty damn good, and I took it up to the counter and left it there to go and look at some other stuff. When I got back to the counter, with a new bandana in hand, the amazing lady there (I'm pretty sure she's one of the owners) asked me if the jacket fit good. I said it did, but she looked skeptical and asked again, stressing how too big a fit can get air up under the surface and cause problems. I offered to try it on and she took one look at me and told me it was too big. She then went and got the same style jacket, but a size smaller, and told me to try it on. I did and the fit was very much different, and exactly what she said I was supposed to look for. It was also the same price...no upsale here! She then eyeballed me and told me exactly the size of chaps I would need, when I was ready for them. She told me their shop will alter them to fit perfectly as well. This person clearly, CLEARLY, knew her business if she could pick out at a distance that I was getting too big of an item. And she got me the exact thing I needed, saving me future misery. And she threw in a head cap complimentary, to go on under my helmet. And all with me buying a bottom-of-the-line, entry-level clearance jacket from Pakistan. Wonderful. Simply wonderful. When I upgrade my jacket, and get the rest of my gear, I will not bother going to any other joint in Salem. Nay, in Oregon. The people here obviously love riding, they love bikers, and they absolutely know their stuff. And it's a local business, not a chain. Don't bother checking any other place out...this is the place to be. Absolutely.

Seriously wonderful customer service. I came in with a broken purse strap and Patty did everything…read moreshe could to fix it on the spot.

Great place for last minute stuff you forgot to get online or if u r in a hurry for whatever…read morereason. Good knowledgeable people.

Jonathon is excellent! He assisted me with getting protective gear for some off road adventure ride…read moretraining happening less than a week away. He was willing to go through boxes to get the sizes required. I have been to this location other times and he has always greeted me with a smile and happy to help! Thank you Jonathon!

Worst place ever to buy from, the place also goes by the name Raceway Ural. They tell you one thing…read moreand then do another. Bike was suppose to be delivered on a set date and then given tons of reasons why it won't. They will take your down payment no problem, get financing approved no problem (as long as you put down over 10% of of the total cost of bike) but take their time on delivering the product. They claim free accessories for the bike but they charge you for them and won't sell you a bike unless you pay for a $1000 worth of accessories. They claim free delivery but that's a total lie as well. Place is nothing but a total rip off. Buy from another dealer, stay way from this place. I would rate them over as an F. I would give a review of the motorcycle but it has yet to be delivered.

Took my ebike in for a tyre change and Tannus armor installation. Thom was very knowledgable on the…read morephone, and both of the ladies I interacted with (on drop off and pick up) were helpful, kind, and very understanding when a day-long lapse of concentration led me to drop off about twice as many parts as the repair needed. I got back all my extras, the container I brought them in, and my bike in perfect condition. From drop off to pick up was less than 1 business day. Now, if I were you, reading this review, I'd go "well that's great and all, but bringing your own parts was a red flag -- these guys must overcharge". Nope! I'm just paranoid and wanted to bring OEM parts -- Santiam had offered an EXTREMELY reasonable price on the parts I needed (actually, I think cheaper than what I ended up paying...) and the labor itself was a great rate -- I had been budgeting and worrying to pay twice what I was actually charged! Santiam knows their stuff, has a broad selection, charges a great price, and is fast. Everything you could possibly want from a bike shop.

Very helpful crew. Went in looking for a mountain bike for my son initially. They didn't have…read moreexactly what he was looking for on the floor, but the guy went to the back and found another that wasn't built yet. This one suited him perfectly and was the right color, which is the most important thing to a 7 year old. They offered to build it at no obligation to buy, so we said to go ahead. We went back a couple days later and picked it up. Kid was very happy. I went in a couple weeks later looking for an entry-level mountain bike for myself. The guy took the time explaining all of the ins and outs and what to look for, what's worth laying more for, etc. I didn't end up buying one as I found another I liked elsewhere, but the knowledge gained here helped me make that decision. Several weeks later, I took my 13 year old road bike in to see how they could modify it for my current needs, which consists of riding through Minto Brown with my son on the laced trails and gravel roads. They gave me a some great ideas, and also presented a new bike that was more suited for what I wanted at a great price. I went for the new one, and it rides great. Likely going to take it back for some bigger tires, which was a future modifiable option that made the bike more enticing. These people are great. Get your bikes here.

So thankful to have my bike back on the open road after visiting the bike peddler. All the staff…read morethere were warm and welcoming. Along with being well versed in what they do and efficient.

I rented a road bike from the Bike Peddler this past weekend for a long ride, as I was in town for…read morecollege drop-off and am a month out from an Ironman 70.3. I had SUCH a great experience. Nate went above and beyond - made sure that I had the right pedals and that my seat was the right height, got me a bento box and multitool to borrow, mounted my bike computer, filled my water bottles, and even outfitted my helmet with a safety light since I was riding alone. I was kitted out perfectly for a great 43-mile ride. The crew also took a look at my planned route and confirmed it was a good one (to the Mt Angel Abbey and back - awesome ride with lots of bike lanes and open farm land!). The bike itself was in great shape and performed well. These guys are really committed to their customers and I can't recommend them enough. Thanks, Nate and Co.!

What an amazing experience of service and knowledge here! A shout out to Jason who patiently set…read moreme up with the best e bike ever! He was patient kind and knowlegable. I chose the Specialized Turbo Vado SL 2 5.0. I test rode it around the Belmont area so make sure the fit was right. Made some seat adjustments and sold! As he prepped the bike, I took off to Re Raxk and a new bike rack was in order. Just love this place and highly recommend for upscale bikes

Don't know if licenses are mandatory.I never got a response from them.Ebikes seem effective but I…read moredon't know if it's allowable.

Foodie I am not. But a service snob. In this case, i just wanted it done right…read more Took a month to get my bike fixed. Alright, you can have it cheap, fast, or done well, pick two. Well it wasn't cheap (i could have bought another bike for the price), not fast (i have had this exact work done in a day, this took a month), or well (He redid my brakes, and didn't bleed them and sent me off with nearly no brakes), so not that. After I had another mechanic inspect them, he used to wrong parton the front, didn't refil the reservoir, and stripped the rear bleeder nipple allowing all the brake fluid in the rear to leak out after he cross threaded it and only got it in one thread. So I had to have another mechanic redo bith front and rear, replacing the front disk, and the rear calipers. I miss living in Portland and Cycltune. Chris new his business. This guy seems to use it just to drink beer with other people. Do not use his service on anything safety related.

From the owner: With over 20 years small engine repair experience our mechanics can provide you with excellent…read moreservice. Services offered: suspension and forks accident repair(we work with most insurance companies) engine work transmission work electrical diagnostic and repair winterizing motorcycle/dirt bike tire changes performance modifications We also sell some parts, tires and wheels for SXS, ATV and motorcycles. Hourly rate: $115 per hour In town towing(Salem/Keizer) $75