Bill is the man. I've had 2 nice concord watches brought back to life, cleaned and re-batteried. Plus, he set me up with a brand new band for another watch. He KNOWS watches. And he's super friendly. read more

The old dude who sits in the back gave me a discount for going across the street to buy him some smokes while they completely scratched up the back of my watch to replace the battery. Gotta tell you though, this place is a trip. Has this nostalgic feel to it and the old dude is pretty damn cool. The watch works in any case. read more

Cute little place with tons of neat things to look at, though according to Colleen C. none of them are for sale. I had him simply clean my very dirty watch, and he did so quickly (within a few hours) and for $20. I'd happily bring it back. read more

This place is legit. I showed up to get my battery replaced at the same time as another customer and was worried I would have to wait a while for the owner to get to get to my watch. Had nothing to worry about, the guy was in and out with both my watch and the other customer's within 5 minutes. Professional, friendly and cheap. Go here for your watch needs! read more

After the owner changed the battery in my Michele watch, the watch (about a year old) stopped working about 3 days later.

My boyfriend and I walked in to have his watch strap changed, and battery replaced. The gentleman working was able to replace everything and patched a small crack in the face, in minutes. I would suggest this place to every watch owner. Fast, VERY affordable, and very knowledgeable!! read more

Bill quickly replaced the battery on one of my old watches and was extremely friendly during the process. Excellent customer service and I will definitely be popping back in the next time I need any timepiece repairs. read more

I go hear any time I need watch battery replaced or watch band repaired. They have always been very fast and service is impeccable. This guy knows his stuff! read more

The owner replaced the battery and set the time/date in 5 minutes, and showed me several of the clocks he was currently working on which was very interesting to see. Highly recommend. I will be back. read more

I went in about a year ago to have a watch battery replaced. The guy was personable and after about ten minutes he'd replaced the battery. I paid him and left but within three days the watch again stopped running. I suspect he replaced by battery with a used one. I never returned. Live and learn. read more

The owner Bill took care of my problem right away. Very personable person to speak with. Quality work and fair prices with street parking.

disclaimer: i have a similar business myself, but have used their services as a outsource repair venue, hence this review. my late father, who started up our business in 1948, gradutated from the horological institute at bradley university, and was an excellent watch and clock repairman. after he developed a neurological disorder in the 90's, he had to stop repairing and we had to outsource our repairs to various repairmen. we used timekeepers for a few clocks, thinking they were the perfect go-to shop, closer than our downtown alternatives. they were very friendly and courteous, hence the stars, for attitude and demeanor. that being said, of the four clocks we gave them to repair, only one ever worked correctly. i took back one clock three times, to no avail. i'm not a confrontational sort, so rather than returning and becoming increasingly frustrated, i just outsourced to one of our usual repairmen to have them all re-repaired correctly. costly, but ultimately, customer satisfaction is worth it. never once was their attitude less than cordial, but i really wonder about their expertise. read more

There are not too many places like this where you can get old clocks repaired. In fact, in this age of cheaper global products, people are more reluctant to have things fixed vs. buy a new one of whatever it is that is broken. Although I did reach that modern conclusion about my old dead clock from the 1930's, I did enjoy my visit here. And my first impression was how it would make a great setting for one of those old Twilight Zone or Alfred Hitchcock Hour episodes (except that everything is in color.) But it's the kind of place where the old guy keeps you distracted while he winds back all the clocks and the next thing you know, it's the 1940's outside. Or some stranger comes in wearing a suit, but he's the devil, trying to buy your soul! I guess I watch to many re-runs. But they are helpful and friendly here. I brought an old clock in here about a month ago, to figure out if it was worth fixing. I spoke with the gentleman who is not the owner/repairman, and he gave me a wonderful history about my clock, a la "Antiques Roadshow." He couldn't give me an estimate, so I left it behind. He wrote me out a very scrappy little claim check and told me to call or check back with the owner. When I did, I was given an estimate of $180 to "fix it up nice." But since I can probably replace it on Ebay for about $40.00, and having little or no sentimental value, I declined. The owner offered me $5.00 for the non-working clock. I declined that, too. So, sorry I can't really tell you much about the quality or speed of repairs here, I can tell you that there are a couple of old guys working on a great set, in case you want to re-make a Twilight Zone episode on West Belmont. They even have a friendly beat cop I met, too. It was all so retro. read more

This place is great! I have had four watches and an antique clock repaired, here. In every case, the work was done quickly and perfectly, and the prices were unexpectedly low. I wouldn't go anywhere else. I found the owner to be very appealing: blunt, no-nonsense, but very friendly. He knows what he's doing and is happy to give advice. His phone persona may not be what you like, but, then, watches don't get fixed on the phone, and he is a busy guy. Give him one star for phone impressions but five stars for the things that matter. read more

Amazing service! I stopped in on a weekend for some repairs on two watches (broken metal clasp on one watch and a metal strap that came unhinged on another watch). The owner fixed BOTH watches for an incredibly reasonable price while I waited! On a weekend, no less! At any other shop, they would have taken my watches for at least a week or two (and charged a lot more to boot). Highly recommend this hidden gem! read more

Got my watch fixed when I could not find no one. Gentleman charged me $4 to replace a spring bar on my band after it fell off and I lost it. I called manufacture, they wanted me to mail back my watch. I'm sure that would have been more expensive and time consuming. read more

Stay away as many other posts have stated ahead of this one. Loyalty means nothing to this shop. I have spent hundreds of dollars over the past six years living right around the corner from this shop. Changing batteries, sizing new watches, etc. at $12-$20 (depending on how they feel), adds up over 6 years and at least a dozen watches - never mind all the people you refer! My mother-in-law brought in two $100 (maybe) Seiko watches 3 months ago that this shop fixed for $40 each. When she brought the watches home, one of them broke as a result of the same problem. When I brought them in today, he tried charging me an additional $25.00 (and I forgot to mention I gave him another watch to replace another battery). He said the watch was snapped, handled incorrectly. Funny, she had this watch for 20+ years and had the other watch which still works for 20+ years, without issue. It's too bad! Moving on ... read more

I would give zero if possible. When someone tells you they don't have time for your business then they don't deserve any business. It doesn't matter how big or small. Rude, and disrespectful. Has the people skills of a cat. Can't be bothered with them. read more

WOW! went in with two watches for repair, went across the street to get some cash from the ATM and went back to the shop and he was waiting for me already. I don't think it took more than 10 Minutes Very nice guy. Now i know where to go to from now on. read more

Very honest service. I've brought several watches here over the years and have never been disappointed. I recently brought in a watch that was losing time. I figured it was the battery, since it had been a few years since replacing it. The gentleman behind the counter took a look at it and asked me to come back in 30 mins. I came back and he told me that it wasn't the battery, which was in great shape. Instead, it was the mechanism itself. He could have easily lied and said it was both and charged me for a battery. Instead, he replaced the mechanism, gave me the old part back as proof, and now my watch runs like a charm! read more

I have spent more money on my grandfather's clock since I moved to Chicago 6 years ago than at any other time in its life - all due to this company. I had the pendulum worked on in September and it never worked correctly after that. I have called these people repeatedly and was told to call back later. When I call back, I am told to call back. They do not stand by their work or their word. The owner (Ken) is rude and confrontational. Avoid avoid avoid. read more

I recently brought in my Regulator wall clock for repair, and Timekeepers did fine work for a reasonable price. While there, I learned they also conduct house calls for larger clocks, so I scheduled service for my Sligh tall case (grandfather clock). After 25 years, it was in bad shape since I was not aware they should be cleaned and lubricated on occasion. Now it works and sounds like brand new. Their style may be easy-going, but they are true professionals. read more

DO NOT TAKE YOUR WATCH HERE All I needed was a new battery, but the guy broke the set mechanism in changing the battery. He then said the watch's set mechanism was broken when I brought it in- which was false. He refused to do anything about it and sent me walking with my old battery (which he agreed needed changing) and with my broken watch. Stay away from this guy!!! read more

I brought 7 watches in to have batteries replaced and buy 2 new bands. I came back an hour later and all were good as new and the shop owner had even moved the clasps from the original bands to the new bands. Very inexpensive, too. read more

Very polite man and done in 5 minutes! I needed my watch battery replaced, parked across the street, payed $13 cash, and was out of there in a jiffy. I'm recommending this place to all my friends! read more

Can't provide a basic receipt so I can expense the cost of battery replacement with the manufacturer. He wrote something on the back of his business card and called it a receipt. read more

Came in here looking for a screw for a device that I was going to try and fix myself. The guy, who I'm guessing is Bill, took it behind the counter and spent a good half hour trying different methods to get it working again. Eventually, he fixed it and refused to accept any payment. read more

I've been to Timekeepers twice in past couple years to remove some extra band links and replace watch batteries. Quick service,reasonable price, friendly watch repair man and lots of neat clocks of all sizes to gaze at while you wait. I'll be back again for my watch repair needs! read more

Fast, friendly service. The lads here are laid back. Less of a business, more a place to go and yap while your watch is being repaired for a fair price. read more

Just stay away. There are too many people who'd rather have your business than this place. Bad attitude, bad customer service.

Great people and service - just needed a new strap and a battery on my not so expensive watch.

I took three watches in to have the batteries replaced and was in and out within 10 minutes. The service is quick and the price is reasonable. The cash-only thing is a little inconvenient but not enough to keep me from coming back. read more

I brought in an old mantle clock that has been in my family for many years but has not worked for at least the last 30. The owner gave me a great history and description of the clock (learned it had a timer built in and was designed as a kitchen clock). He looked at it and was able to repair and clean it in about a week and now it works great, When I picked it up, he gave me a short lesson on how it all worked and how to maintain the clock. The one (sort of) negative was that he's a cash only business. Other than that, I highly recommend Time Keepers for repairing clocks. A very friendly local business. read more

I have use this gentleman now three times twice to change the length of the watchband wants to replace watch battery he was always very fair friendly and he seemed very knowledgeable. I would highly recommend him and his services read more

Very nice and friendly. Fixed my watch quickly and I was out the door before I knew it. Plus there are a ton of old clocks to look and a signature from Sinatra! read more

When you need a new battery, change of a wristband or repair. Honest Guy, Quick Service. Easy parking. Really nice guy. He fixed a wrist band i had effed up bad and put two other batteries in. all for 30 bucks. I'm gonna take a mid-century clock there. I'll let you know read more

I got great service, a fair price for a new battery install, and this guy is very knowledgeable. Will definitely be coming back. Cash only.

Visit Bill when you need a new battery, change of a wristband or repair. Honest Guy, Quick Service. Easy parking. Try again or for the 1st time. I did read the past reviews it sounds like he has improved considerably read more

Went in to get a watch fitted I purchased online. In five minutes was out with a perfectly fitted watch, and advice on keeping the watch in good working order. My second time I have been here for a watch fitting, and both times the service was quick, professional, and attentive. Will be back again in the future. read more

This is the best place to get your watch repaired, have come here multiple times, good price, quick service, and very friendly. The owner has helped with watch replacement, and multiple broken pin and link repairs. I really appreciate this kind of service, not easy to find a place like this anymore. read more