Paloma is that girl! She's been waxing me for a couple years now I started off with my under arms…read morebut now I don't trust anybody but her for my Brazilian. I love her professionalism. She's very kind, warm and makes you feel extremely comfortable. She is a knowledgeable waxer always gets the job done perfectly. A true professional!

I highly recommend this location. I've been waxed by Pria and Paloma, both on different occasions…read more They've been excellent. Both are conversational, quick, efficient, and thorough. I love this location and will continue going here for as long as I need waxing services.

Without a doubt, Charmed Wax provided the best, most professional and highest quality wax I've ever…read morereceived! In addition to it be relatively painless, the regrowth was much less than I've seen from other waxing providers. Jackie has a lovely personality, she's calm, warm and nurturing, while also maintaining a very professional and high-quality experience. If you need waxing done, especially if you're considering a bikini or Brazilian, you'll love the experience Jackie provides.

It was my first time with Charmed Wax, and my appointment was with Angela. Angela has such a…read morepleasant energy to her! The experience was quick and easy, which show her years of expertise in the field. Not to mention, the decor and set-up was clean and so cute!

My husband and I have done the couples massage/facial combo several times and had an excellent…read moreexperience each and every time. Therapists are on time, professional and communicative. Products used feel like good quality. The ambient room lightening and heated beds add to a luxury experience. I have also purchased packages for my visiting relatives and always recommend to friends. Will continue booking here.

They are amazing.... very clean and a cozy vive. I had a facial done and I was so happy with the…read moreservice ,they left me glowing. I will definitely be coming back on a monthly basis.

Last month, I had my first ever waxing session. I decided to dive into the deep end and booked…read moreunder arms, lower legs, and bikini waxes. Sadly, the appointment was not with the owner. The water I had for that session seemed to misunderstand the booking and thought I was only there for 1 service. She was highly distracted and not very professional. When I got home, I had lots of hair still in those areas and a severe rash across my bikini area. I sent a message to the studio, asking to cancel my future appointment. The owner, Nichelle, responded swiftly. She listened to my complaints and gave me tons of advice on how to care for my inflamed skin. She also asked for an opportunity for me to experience her service, free of charge. Today was that opportunity. I am so glad I agreed! Nichelle is so much more professional while also being incredibly personable! She was so much more efficient, but also thorough and gentle! If you are new to getting waxes or need a new waxer, Nichelle has got you! (In case anyone is wondering, the other waxer I saw no longer works there!)

I can't say enough good things about Nichelle! From my very first visit, she made me feel so…read morecomfortable, safe, and welcome. She's not only incredibly skilled at what she does but also such a genuine and kind person. Nichelle takes the time to explain everything and walk you through the waxing process, which made me feel completely at ease. Her suite is spotless, sanitary, and absolutely adorable! I highly recommend her and she has a client for life from me !

Aaria is great! Smooth and painless laser hair removal. Fast and efficient! Never thought it could…read morebe so easy!

I've been to Hello Sugar before (particularly this location) and usually had good experiences, but…read morethis last visit was really disappointing. My original esthetician was great overall, but she accidentally missed a very small section on one side during my Brazilian. Mistakes happen, so I called and was told coming back to fix it would be complimentary. When I returned, a different esthetician saw me. The fix literally took maybe 3 minutes total, but instead of simply correcting the issue, she insisted the hair was still there because that area "isn't included" in a Brazilian service. I've been getting Brazilians for over 12 years and have never once had that tiny section intentionally left untouched..... just on ONE SIDE MIND YOU...so the explanation honestly felt dismissive and gaslighting....actually it didn't feel that way. It WAS that way. What made the experience worse was that after fixing maybe 10 hairs, she tried charging me $25 for a "touch-up" that was clearly correcting an honest mistake from the original appointment. The employee I saw around 1 PM on Saturday the 23rd of May seriously needs better customer service training. Customers come back when businesses handle small issues professionally and respectfully -- not when they're made to feel like they're wrong for pointing out a missed spot. Really disappointing experience this time. Train your employees how to handle this better and take accountability.

I had a wonderful experience with the clinician AJ! Totally professional and accommodating! I am…read morebooking more services very soon! I went to a hs reunion and was told my skin was glowing!

I really loved my visit. AJ was professional, kind and is just a lovely person all around…read more This might be more of a personal note but the interior was perfectly to my liking. The color is a warm inviting light aqua (erring more on the blue side) with white and beach grey accents. It was very clean and organized. Stepping into the facility, I felt like I was on vacation. She was very consultative and really listened to me. It is the first time i feel like someone was working with me instead of trying to push products or services. I see why all the reviews are so positive! I also booked a facial for my mom and she was of the same opinion as me. She also made my mother's skin look really beautiful. It was glowing, healthy and hydrated.

Yoli is very professional and punctual. She is super friendly and knows what she is doing. She is…read moreusing soft wax which is more gentle than hard wax. Guess what is the best part?! She is mobile. Yes she comes to you.

Yoli transmites a relaxed atmosphere, creating a laid back waxing experience! Flexibility in…read morescheduling and she comes to your home! Don't hesitate, put your hairy worries in the hands of an experienced professional. -Client of 2+ yrs

Exceptional services, beautiful and clean and friendly staff. I will be coming back and Lynn is…read morefantastic!

I'm rating this a 1star because I was embarrassed and feel they overcharge. I started off with…read moreLeeLee, and she did beautiful nails. I went in for a fill but it was her day off so they paired me with Stella. I was blown away by her skills and praised her work. While she did beautiful nails her rudeness intensified with each appointment. On my 3rd appointment I requested she use the same gold sticker art she used for me 2 weeks prior. She flipped through her book, while I watched and proceeded to tell me "I can't find the sticker. I lost it" I told her I believe I saw it, and she snapped at me "that one is silver! You said you want gold!" I asked to see the book so I could switch my design and lo and behold I found the gold sticker. I pointed it out and she scoffed and proceeded to use more pressure on my nails to the point it hurt. Despite all this I wanted to give it another shot because I loved her work and scheduled a fill. When she saw it was me she gave me a cold look and walked away. The receptionist then told me Stella is refusing service and another tech would assist me. I was paying ~$120 + tip each visit and to have this type of treatment and embarrass me was hurtful.

Had such an amazing time at the 2nd annual Boo-tiful Event! Learned a lot about my skin and great…read moreproducts/services to make it even better. They had great drinks and delicious home made Pho. Very cute Pho Bar and it was absolutely delicious Thank you for the amazing experience!

Went in for the first time and will NOT be back. I'm new to the area and hoped this would be my new…read moreregular spot, but to say I'm disappointed would be an understatement. I came in for a full set of eyelash extensions and the tech working on me was SEVERELY sick, coughing and hacking and sniffling the ENTIRE time - so bad the tech next to us had to offer her water and gum. This is a major hygiene concern when working on someone's eyes! Being worked on at such close proximity to my eyes by a tech who was visibly coughing VIOLENTLY and SNIFFLING, and VISIBLY unwell was completely unacceptable and put my health at risk. When I informed the business of this, her reply was "she wasn't contagious" which is absurd! Not even an apology for putting someone like me - with health issues and a compromised immune system at such severe risk. Furthermore, the final result is also the WORST eyelash extensions I've had in my 10+ years of getting them. There are three randomly long eyelashes sticking up on both eyes. I spent $180 (still tipped 20% even though I'm incredibly unsatisfied) and left with terrible eyelashes, likely a severe sickness coming my way, and an incredibly poor distaste for this business and their reply to my concern. This isn't just about the poor lash application but again - this is not something that should ever happen in a service setting, especially one that involves hygiene and direct contact with a client's face and the buisness owners uncaring reply shows their true character and "care" for their clients. Avoid at all costs.

I was referred to Tammi back in July 2020. I was struggling with hyperpigmentation and milia cysts…read more Since then, I have had 4+ fantastic visits with her. Services I've seen her for include dermaplaning, microneedling, facials and acne scaring. My husband noticed my positive results right away. I urged him to join me on a visit and he accepted. He's now had two very successful micro needling sessions to help his acne scaring. I recently moved out of the area. I have not been able to find anyone like her or services that compare to hers in my new city. Most places say they do this and that but it's limited or there's always some catch or extra fee. I like that Tammi consults with you about everything! She is realistic about goals and open about pricing. No surprises! We love Tammi and her services so much that we plan to travel the distance to continue with our regular appointments. I highly suggest you book right away because she's always busy. You won't be disappointed.

A month ago I had a few moles removed and my first facial derma plane. It was a great experience!…read moreTammi was very thorough on what I was going to expect from the procedure and made sure I was satisfied. Which in this case I was. I definitely recommend her services. Thank you Tammi!!!