I checked in and was told it was a two hour wait and I was able to wait in my car. It was a little…read moreover an hour, but as expected when there's a few people in front of you. When I was seen, everything went smoothly. Everyone was so nice and kind. The care I was given was good. The doctor was very nice and answered all questions.

I was feeling really sick right off the airplane and went to this urgent care. My initial reaction…read morewere the long waits here made me upset, they were running up to a 3 to 3.5 hour wait on a Monday. Luckily i got there before the rush and only had to wait 2 hours. When it was finally my turn, i received very good care by a doctor Keene and grateful for him because he did a really thorough examination, tests, x-rays and diagnosed me properly without rushing me out. This location has an xray technician which makes it so convenient. Highly recommend if you have a medical urgency that doesn't require an ER but you need urgent care.

I had no idea this place existed! I mean I saw it when I walked into Longs but had no idea until I…read morecalled a doctors office to ask them if they do earwax removal. My ear was itchy nonstop and thought maybe I needed some cleaning. They recommended that I call Longs. What?! They do that? Looked it up and sure enough... it's an easy process, could make a quick appt through the app or something even could be waitlisted if you want same day. I was able to get in the following day. A RN called me into the office and asked me some questions. After that, the Nurse Practitioner called me into another bigger office to check me out. I had clean ears after she checked and I had an ear infection. She prescribed me some me ear drops and I was on my merry way. Super convenient and easy. Wish I would've known about this place rather than going to the urgent clinic in which I waited 4 hours! The NP was super thorough and the place is clean.

Actually ridiculous. I went for a DOT physical which i get every 2 years. Nothing has changed for…read moremy medical history!!!! NOW all of a sudden i need a doctors note stating it's safe for me to operate cmv. This is my 3rd DOT physical ive needed and never needed this So i pay the $122 and then ANOTHER $36 for a "follow up" to bring back signed paper work that i didn't even need to have !!!!!! No one disclosed another charge would be needed to return signed documents !!!!!!!

I don't know why MRIs have to be done in the early morning hours. I went for an MRI at the Pali…read moreMomi Outpatient Center at 0630. Unfortunately for me, my shoulder hurt so bad that I couldn't stay motionless for them to get quality results. So, I got more painkillers and went back 2 days later @ 0645. I got there at 0630 and the receptionist came out at 0655. I initialed and dated 2 forms and was lead into the changing room. After a while I walked back to the reception to ask when will I be attended to. The receptionist told me that my appointment was actually at 0715. So I asked him why would; they tell me to come in at 0645, half an hour earlier than my appt, just to initial and date twice. I am not a morning person and I don't wake up to an alarm since retirement 15 years ago. He told me to complain th the MRI tech, which I did but I know nothing would be done about it.

Patient services and care are at the highest levels from everyone I've encountered at the Women's…read moreCenter. It makes routine procedures more bearable.

Adventist Health Castle Urgent Care is a great facility. For my situation, I needed to see a doctor…read moreto get a note for light duty work. Unlike seeing a primary doctor, Adventist Urgent Care takes walk-ins, and the next available doctor will see you as soon as possible. Unfortunately, due to their walk-in the wait time can take close to an hour or so (depending on your condition). Note: Adventist urgent care providers will take patients with worst condition first to make sure they get the immediate care. Also, if its your first time there you will need to fill out a registration form to be in the system and have any easier time transferring documents or keeping in contact.

Went in for an emergency pain from work around noon ish and know that there's only one person…read morebefore me. We waited then it's already pass 2pm and still not seen by the doctor. But few people after me in line has been seen and has left the building already. How did that happen? What an absolute BS the lady had other patient be seen first. We waited almost 2 hours!!! Horrible I was in so much pain

Looove Dr Wu!!! He has a new MA Sandrene. We liked Wyette too…read more Parking is in the Bank of Hawaii area. Yes the old Toys R Us area. Entrance is on Pali Momi street. Walk into the double doors - immediately to left is ophthalmology. Lab is ahead on the right. Checkin is straight ahead. They have 5 people to assist. Dr Wu is an awesome PCP!! Easy to make appts on mychart or call the clinic.

Check in at the front first before going to the lab. Timing was perfect. Amber had just come out…read moreas I approached and took me right in. Tall, pretty and a wiz at her job. She found a vein immediately on my right arm and drew the one tube. Ta dah! That was the fastest no wait, fast draw ever. Now we will see hubs surgeon. He's in surgery right now but should be here shortly. Hopefully he will be able to change the dressing and check that the sling is on properly. Even though I watched the instruction video it kept slipping and coming apart. This sling has 3 main parts and a few miscellaneous straps plus a red ball and a little pouch too. I added three more straps with Velcro at each end that I removed from the ice pack bags we brought home from MIS where surgery was performed.

My mom was told by many people in the pharmacy that Medicare was down. For two weeks she tried to…read moreget her meds and was told this. She finally got in touch with Medicare and this was false. She then went back to times and had them call Medicare and asked them why did they lie to her for two weeks. This is bad

I continue to visit Times' Pharmacy. Overall, excellent customer service, both on the phone and in…read moreperson. Getting a vaccine doesn't seem that dreadful when you're dealing with the people at Times Pharmacy.

Dr. Smith is a very compassionate doctor that has a conviction to see his patients young and old to…read moresucceed in their health. Truly appreciate his counsel and encouragement to live healthy in every area of our lives. Mahalo!

After multiple trips to medicine drs, specialists, and emergency rooms, for heart palpitations,…read moreswelling in my extremities, extreme fatigue, and dizziness amongst other ailments - no MD was able to explain the cause and /or fix for my condition except to tell me I had long covid except Dr. Smith. He explained what the findings were for people with long covid, and what to test for. We did blood work and sure enough he found multiple issues including activated epstein barre, blood clotting, and the presence of lingering spike protein causing havoc in my body. I recommend him to everyone I know who have medical concerns that are unanswered by medical docs. Am so happy to have been referred to him.

Dr. Inouye is very knowledgeable, professional, and friendly. I couldn't have asked for a better…read moredoctor. She always has good suggestions and options for my health and never denied or just sent me home with ibuprofen. I've heard many stories of doctors that do it to patients... shame on you! Thank you for all your help Jill.....You're the best!!! Aloha!!!

11-19-2020 Two days after an ambulance ride to Pali Momi Emergency, was able to get an appointment…read morefor hubs. Dr. Inouye informed us that patient had 3+ fractures showing us on the X-ray taken prior. No surgery needed per her consult with surgeon, no pain meds prescribed. Icing for 20 minutes and OTC Tylenol advised as prescribed pain killers might delay healing. Dr. Inouye is very personable, easy to talk to, she said she doesn't do surgeries and goes every Tuesday to Straub Kapolei. We will continue to come to Pali Momi, Aiea. Return visit in two weeks with more xrays. First time that I can recall hubs will be off work for all 3 holidays this year. He is always working on holidays. He can barely walk nor move his fractured side without severe pain. Just call me, Florence Nightin' Gail- chief chauffeur, cook and body washer. Enjoy your holidays and keep safe. Stay off ladders, even Santa knows that. His reindeer land his sled directly in the rooftops. Take care and enjoy good eats.

Update 4-15-26. Had a mammogram done today, a yearly thing suppose to be for us woman and today…read moreeverything went smoothly from check in to the examination. The tech Taina was very friendly and said today was back logged because they didn't have 3 techs on duty. I told her I wouldn't even have known since they checked me on time and did the exam on time. It turned out to be a good.

I have been coming to Pali Momi Women's Center every six months since my mid-thirties due to my…read morefamily history of breast cancer, and I'm always grateful for the care and environment here. The center is quiet and welcoming, with a smooth check-in process and a spacious, comfortable waiting room. The bathrooms are always clean, and the staff are consistently kind, friendly, and understanding. Even though I get nervous before each appointment, the staff's patience and compassion help put me at ease. After check-in, you're called back to change into a robe and store your belongings in a secure, key-locked locker. From there, you wait in a calming area decorated with beautiful paintings, a ceiling of white clouds and blue sky, and soft Hawaiian music playing in the background. There are two waiting rooms to choose from, both relaxing, with the cooking channel often playing on TV -- small touches that make the experience more comfortable. When it's time for the exam, the staff guide you through each step with professionalism and care. At the end, the physician reviews your images and shares the results with you right away, and you can also access your report conveniently through MyChart. Overall, Pali Momi Women's Center provides excellent care in a setting that feels supportive, clean, and calm. For something that can be a stressful part of life, they make the experience as comfortable and reassuring as possible.

My experience at Hawaii Cancer Care is beyond five stars. My PCP referred me to Dr. Tamura,…read moreHematologist, for a complete blood count. I felt comfortable in his presence right away. In fact, everyone I came across was pleasant, starting with the New Patient Clerk whom I communicated with before my actual visit. They ALL seemed dedicated to their jobs and enjoyed what they do with a sincere intent to help. I had several visits and the place was always quite busy. Spacious waiting area doesn't make you feel cramped. There were a few chairs outside during one of my visits. A very organized medical establishment that took the place of the Makino Chaya restaurant in the Westridge Shopping Center.

Located on Kaonohi St above 7-11. Ample parking and monitored check in desk at front door. This…read morelocation has Drs. Arnold Yee, Dr David Tamura, Dr. Fukumoto Dr. Melvin Palalay MD. Staff includes hematology and oncology navigators. I have had a professional relationship with the staff at the office which is why I elected this office to care for my family member. Everyone is compassionate and professional. This location also has an area for infusions.