My wife & I have been going to this shop for almost 10 years. We trust them implicitly. I would not…read morewant to go anywhere else & highly recommend this shop. Tracy is an absolute joy to deal with & your in great hands with Mike & Dominic with the whatever you need done on your car. Don't go anywhere else.

I can not express how thankful I am for this shop . They are kind , sincere , and trustworthy . If…read moreyou need to get your car fixed this is the place to go I was from out of town and they treated me like I was a family member , after I got a run around from a shop across the street, nice to know there are still good people left in this crazy world. Karma comes around and this place I'm sure is blessed with all greatness!

I took my car there for an inspection- they wanted $3000!!! Said I needed all new seatbelts- a…read morewhole new windshield because of a minute ding on the passenger side of the window- a "saddle" for the gas pan- I took it to another shop and they said the gas pan was fine- the window could be repaired and the seatbelts were fine!

I went to grab a quote from them. Very honest and attentive and explained everything and answered…read moreany questions I had. Great ppl.

Unfortunately for me, I had to have my car towed here after a flashing check engine light came on…read moremid grocery store trip. When your car suddenly starts shaking and it smells like something is burning, you don't want to take any chances. It was a weekend and late in the evening but I was able to have the tow truck drop my car in the rear of the shop and I used the key drop off box and the provided slip to explain what the concern was. Within 24 hours, I got a call back explaining the issue along with a quote. The diagnosis was one ignition coil went bad and two other coils had bad connectors. It turns out, another shop I previously went to botched a coil connector repair in the past which made the problem worse. I also ended up getting an oil change since I was due for one anyway. The cost was $450. This seemed reasonable based on the amount of work that needed to be done. The car was ready the next business day after I initially dropped it off and has been running smoothly ever since!

Honest is the word. Does not encourage unnecessary services or products. Never has been late…read moretaking my car.

Everyone is so nice here. They're honest and provide true work you can count on. I have now had my…read morecar serviced here twice and would not take it anywhere else. Especially after the Landrover dealer in Cockeysville service Dept lied and tried to put 3 1/2 yr old tires on my car! Trust me, come here instead!

What a breathe of fresh air! An auto repair facility that is trustworthy! Found them from 3 other…read morecustomers that I had picked up from there for Uber. These guys don't try to sell you service that is not needed. They are great to work with....I called about my car after getting a text message, when I called they had already closed but they were willing to wait for me if I wasn't too far away.....unbelievable! Great job guys!!!!

Great customer service. I've been a loyal customer since 2014. These guys are the absolute best in…read moretown.

Brooks Huff totaled my car from a simple oil change. It would not be a big deal if my expenses were…read morecovered, but their insurance is refusing to cover all of the expenses and Brooks Huff (Todd himself) have ignored my requests for payment. I'm down several thousands of dollars from this. Brooks Huff even refused to reimburse the $141 oil change charge, then their insurance, Erie Insurance, refused to reimburse the charge as well, so I filed a chargeback with my credit card company. Brooks Huff literally fought the chargeback request and attempted to get it denied so I couldn't get reimbursed. That's the kind of company that Brooks Huff is. Keep that in mind when you trust them to not total your vehicle during routine maintenance.

Hollenshade's, what happened? I've been a solid customer for 20+ years, I take good care of my…read morecars, and I've always trusted your shop to do honest work. Like everybody, I waited patiently in your thimble-sized office, navigated your comically undersized lot, and quietly appreciated the humor of your staff through the years. Thank you for that. So why today was I met by two new faces at the service desk with such a strikingly different attitude? I was surprised to hear oil changes require advance appointments, and you now prefer online. I mean, sure, I can do that. But when did that change? And why was a technician I've never seen before so condescending about it? He was downright hostile. Then the other guy chimed in and accused me of interrupting him. Honestly, gentlemen, I asked myself, "Is it worth it to schedule an appointment with you, if I know it's going to be you calling me to tell me any additional work that may need to be done? Do I trust the two of you?" The answer in that split-second moment was no. The arrogance, sarcasm, and belittling behavior by this pair made me realize I wouldn't trust these two to be the communicators of my mechanic shop. When I asked where the two old guys went, Kyle said with a smirk, "They went where all old guys go." Um, did they die? No, they retired, thankfully. Old guys from the desk, you are missed by your customers! Maybe it's the same great mechanics working behind closed bay doors at Hollenshade's, I don't know. Two guys I've never seen before told me things about how the business works that I've never heard before and treated me in a way no one at Hollenshades ever treated me before. Which leads me to the conclusion that this is not the same Hollenshade's I've trusted for over 20 years. I'm genuinely disappointed that I need to find a new mechanic. I honestly don't know what's happening at Hollenshade's anymore.

Hollenshades is an honest auto service. I recommend them highly. They only fix what needs to be…read morefixed.

The team at Prestige is AMAZING! They are Courteous, Fair and very knowledgeable Rick and his team…read morefrom the moment I walked in was attentive and very detailed. Since becoming a widow, I have had reservations about servicing my Range Rover alone and trusting an Automotive shop to care for my car needs honestly and the itemized cost to repair was excellent. Rick was very patient and explained each and every issue that my truck has and answered all my questions. Jerrell and Steve Awesome customer service. Prestige Automotive is my Repair shop from now on.

Service, value, knowledge - totally satisfied that they went beyond my expectations. First time…read morethere - 2021 Audi A6. Rick (owner) and Jerrell answered all my questions in an honest straight forward way. My car runs great, and I now have an automotive repair shop I trust.