The Boat Guy has always been great and worked with me even though I have an inconvenient work…read moreschedule. Great guys that work here and would definitely recommend!

Do not trust them. I took my JetSki in because it would not stay running when it was on idle. They…read moretold me that it would cost me $75.00 to get it checked out. I told them not to do any work on it before they talked to me and they wrote that down. First of all, they kept my JetSki for 3 weeks before they even looked at it and I had an appointment (so why have an appointment if they are not going to look at it until 3 weeks later). Second, they put spark plugs in it (even though on their paperwork, it said not to do anything until I approved it, I could have put spark plugs in it before they checked it if that's what they needed). So, then they tell me that they were not able to fix it and because they put the spark plugs in, my price jumped up to $208 and some change, for them to tell me they could not fix it. But wait that is not all, after I got home I noticed that they ended up charging more for what ever reason and now I paid $215 and some change. So, my $75 went up to $215 so they could tell me that they could not fix my JetSki. Does that sound like a place that you want to spend your hard earned money?

Only been here for servicing my tri-toon or purchasing parts. Super helpful every time. The…read moremechanic was very informative also. Kelly saved the day one Saturday a few weeks ago when my son in law took visiting friends and family out and the boat wouldn't start. He had them bring it by asap, they looked at it, and fixed the problem so they could enjoy the day!

Single mom, work hard, grew up on a farm, decided I could own a boat... Saved up, got something…read moresmall but newer with the hope to avoid maintenance... Because no matter the situation, I consistently wonder if I'm being taken advantage of and things cost more than they should. Couple weeks back, power steering goes out. A boat that drives like a tractor isn't very fun. Ugh. What's closest to Elm Hill? Boat Locker.... Eric communicated every detail from my first call. The wait time based on other customers ahead of me, the expected issue and possible cost, the bad news of trim system damage, alternatives, ordering parts, testing, repairs, payment and pickup. The experience truly felt like I was working with guys in my family giving me the right advice. Thank you for all your help and for fixing my boat!!!

My 1997 boat wouldn't start after 3 months with the I got a bill for 885 indicating a $33 part…read morerequired 4 hours of technical repair. Paid the bill. I took the boat home but wouldn't start. They told me to bring it back. I lived a half an hour away and couldn't get it back later. Had a mechanic look at it who told me I need a battery part. Bought the battery part. Brought it back. It was the wrong battery part complained about the absorbinant bill was told by Brett that there was nothing that could be done. I really felt that there should have been some form of return compensation for the amount of bill that I paid. I was not expecting the whole bill to be credited but just the fact that the boat never ran was upsetting. We've now sold the boat and have had no financial return or physical pleasure from driving that boat. It was a waste of time and money. If you use this company, be sure you check out their rates and fees before giving them the boat and have them give you an approximate time that the boat will be ready and if it's not ready then pull it because they're going to charge you more and more money. I will not go back to that company again..

Visiting with friends on a clear Saturday, Chickamauga Marina kicked the day off right. Easy…read moreparking, even some all-day shady spots means no baking-vehicle on the return from your excursion. You have quick access off Hwy 153 to put you in a good mood from the start, and you're pushing out to sea a couple minutes later. All the normal amenities you'd expect at a gated boathouse, minus the hustle and bustle as you embark hassle-free. It costs a little more monthly, but upside is you have a spot versus the waiting list at the cheaper places down the bay. You'll probably want to head elsewhere for repairs, but for normal operations it's the most convenient around. Happy boating.

You can purchase or rent boats. Your boat needs repairs…read more You came to the right place. Friends or families can have boat parties or be taken out on the lake. This place is landscaped well and taken care with a clean environment. The people here are super nice. The boats are stored then locked inside when it is timed to close. ~~~~~~~~~~~~~~ There is a gated parking lot where there is a long sidewalk that has access to other storage areas. The wooden stairs were so gorgeous and it was landscaped that was well kept up. There were a couple piers but the doors locked. ~~~~~~~~~~~ This place can service, store, supply parts, finance and insure boats. There are new and used fresh water boats can taken out on the Tennessee River and travels towards Cumberland River. The boats travels to Ohio River Chattanooga Tennessee and Huntsville, Alabama ~~~~~~~~~~~~~~~~~~~~~~~~

Fantastic, professional dealership. No BS here--they are genuinely honest and trustworthy. Every…read moresingle person I dealt with, from the owner, management, parts, office personnel, and sales team to the service department, was top-notch. I highly recommend this boat dealership to anyone looking for integrity and quality service.

One of the best boat buying experiences I have ever had!!! Fast and Easy. This will be the first…read moreof many purchases for our family..

This is a great dealer ship the. The service department is wonderful and Tony is the man for all…read moreMotor needs

I brought my boat to Duckett Marine for repair and service on 2-27-2026. I told Paul that the…read moreengine had an alarm coming in when up on plane normally above 4000 rpm. He told he would get to it in two to three days and would need it for two to three days. After 2 weeks I called and left messages when the voice mailbox wasn't full. Nobody ever returned my calls. At the 3 week point I did reach Paul and he said he just started on it that day. When I questioned why it was taking so long for what I was told would be do much sooner Paul, he would load it back on the trailer and I could come pick it up in the morning then and refused to explain any further. I then called Kevin to complain, and he said he would look into it. The only water it was put on was the pond on the Duckett site. I did ask to have them fix it as I wanted to get my boat back ASAP. It took over 3 weeks to get my boat back just to be told the issue was not fixed. To confirm I took it out the same day I picked it up on 3/21/2026 and the alarm came in within 5 minutes. I was told it never came on when they had in the pond. It was never put on the lake to test at the rpm I told them about. After taking the boat out the day I picked it up the alarm kept coming in the entire day. The engine also started to become sluggish when coming out of the hole and seems to have a vibration possibly. I emailed Kevin about this, and he never returned my email me or tried to reach out either. There is something really lacking in the service my boat received. I will never go back to this dealership or service department.