Had the wheel bearings done. They had an appointment available, price was spot on and they are…read morevery knowledgeable and honest with their work. Jessica replies even after hours to help with quotes and scheduling!

I was initially suspicious about the perfect 5 star rating on yelp for Oahu Autoshop. There is no…read moreway they can be this good, right? Boy was I wrong. Jessica and Darius are awesome. Impeccable communication. Answering texts at all hours of the day and night. Clean shop. Affordable pricing. No hard sell, just the honest facts. Timely service. I messaged on Sunday, got me in on Tuesday even though Monday was a holiday. Service was fast; all done in a day. I had a bad alternator that was working on/off. I initially cancelled the appointment when the alternator was working again. "No problem"; they didn't give me a hard time or anything. My car needed to be towed in and they came in extra early to receive it. Can't give them a high enough rating. You guys have gained a loyal customer. We'll be back for sure.

After a minor fender bender that left a sizable dent in my front bumper, I used Yelp Projects to…read morefind a repair shop. Auto Papa immediately provided a quote. I visited their shop and they explained my repair options in detail. The day of drop off was simple and they explained the repair. At pickup, the repair was PERFECT! I couldn't even tell a repair had been made and the bumper looked like it did from the factory. I would highly recommend using Auto Papa!

I called in advance to make an appointment for an estimate and they said no need, just come and…read moreit'll be 10 mins. I did as they said and showed up. ALL 3 of the employees on the premises avoided me. No one even bothered to look at me. I tried to approach nicely saying excuse me, and all of them don't talk back. They just gesture their hands at me to go away. Like I am seriously shocked... Horrible service. To note, I did go to the office first because I read the sign. But no one was there and I waited with no one coming in to help me. So that is when I tried to ask the employees. I've never been here before so I wasn't sure if someone knew I was waiting since I had no appointment, per the phone call. Well, now I know to never come here.

Thank you for replying to me . You guys did what I wanted …read more I made humbug because of the brake fluid that's all . Your service advisor and the young lady that helped me kudos to you guys for doing a great job . And I just wanted to apologize for making humbug, sometimes I get paranoid about things .I just wanted to make sure I find someone i can trust working on my vehicle I hope in the future I can come back and I promise i will not make humbug and just let you guys do what you do no questions asked Thank you .

First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.

I found this place using yelp for recommendations. Top Level Cars responded with a reasonable…read moreprice, so I made my appointment. This place is one of a few places that opens on the weekend making it more convenient for me. During my car service, they found additional repairs needed that I kinda suspected but was unsure about. They gave me another quote, and I agreed to it . Got my car the next day, and was pleasantly surprise that the car

I came in because I just bought a used car and I wanted an oil change. They were really friendly…read moreand helpful and explained that I don't even need an oil change yet! Then they shared with me what I may need done when I come back (tune-up) in a couple months and how much it will cost. They still checked out my engine and my tires. They gave me great customer service for free. I will definitely be back. I can see why they have high reviews. Mahalo!

Fast and good pricing! They were able to fit me in for an oil change same day I called. In and out…read morein 30 minutes.

Kaleo recently worked on my family's Kia Sorento and we could not be more grateful for his service…read more This is our primary vehicle for getting to medical appointments, work, church, and taking care of our family's daily needs. Having it repaired correctly and safely meant everything to us. What was supposed to be a repair lasting just a few hours turned into a three-day job because new issues kept coming up. Throughout the entire process, Kaleo remained patient, honest, and committed to doing the job right. I stayed during the repair because I wanted to understand what was being done and he welcomed my questions. He took the time to explain each step and was completely transparent about the work and the challenges he encountered. In addition to providing exceptional service, Kaleo's pricing was fair and affordable. He truly embodies the aloha spirit, treating his customers with kindness, respect, and genuine care. If you are looking for a trustworthy, knowledgeable, affordable, and dependable mobile mechanic, I highly recommend him. We will definitely be calling him again for any future repairs. Mahalo Kaleo for going above and beyond to keep our family safely on the road!

Repeat customer. Met at the appointed time for a routine oil change, fluid top-off and tire…read moreinflation to keep my 265,000 mile car running well. Total cost: all below market for labor and parts Approximate time spent - well below the time spent by any mechanic shop, dealer, or servicing center. Kaleo discovered a crack in a power steering hose that had been leaking all over my driveway, changed the hose, and we made another appointment for a more lengthy, complex job. I appreciate being able to trust that Kaleo gets the work done or investigates the reason for a problem, and within a reasonable charge - difficult to find.

I had a leak in my radiator that needed to be replaced and ac wasn't working. That was Friday…read more Monday I'm driving what feels like a new vehicle! If I could provide 10 STARS I would! This is my "go to first" when I or my family have trouble with one of our vehicles. It is the best value for the quality of work done on Oahu! They back up their work and they are a "mom and pop" FAMILY OPERATION that is rare these days due to the way vehicles are made. If you want things done right the first time, then look no further cuz this is the place! They also do safety inspections too! Thank you TEAM AULANI and thanks for caring so much about our local community! I appreciate your willingness to try and save us money where you can!

Awesome! Service was quick and easy to deal with. made an appointment for safety check. Took me in…read moreon time, and was done in about 15 minutes.

I've been going to this company ever since I got my Honda, and every visit has left me completely…read moresatisfied. A huge thank you to Justin for always providing honest, efficient, and exceptional service over the years. I've visited both their Waipahu and Honolulu locations numerous times, and every experience has been met with friendly communication, professionalism, and quality work. These guys truly know what they're doing, and they're quick too. They definitely have busy days, but that's only because they're one of the best tire and wheel shops on the island. Plus, they carry all the good brands of wheels at a great price. Ladies, if your tire pressure light ever comes on and you're not sure how to put air in your tires, just stop by any of their locations. They'll check your tire pressure and fill your tires with air free of charge. If it's something more serious, they'll inspect it, patch the tire if needed, or help determine what's causing the issue. I highly recommend this company and am proud to be a longtime customer. They've earned my trust, and I'll continue coming back for all of my tire and wheel needs.

Dear Discount Wheel and Tire Team I wanted to send a quick…read morenote to say thank you for the exceptional service I received when I brought my Toyota Tacoma lifted truck with slow leaking tire From the moment I walked in, your staff made a wonderful first impression. Everyone was kind, helpful, and attentive throughout my entire time there.It is rare to find a business where the service is flawless from start to finish. You have earned a loyal customer I had amazing time looking at all your rims and tire and their prices were very competitive but they have fast and excellent service so I will definitely be back to buy new rims and tire. Thank you for a great service..