I requested service from them 2 weeks ago on (fireplace was leaking gas). The lady who answered the…read morephone was nice and accommodating as they were booked with appointments. My appointment was from 1-5pm today. They arrived early 12:30pm. Nathan and his father were polite and professional. They explained everything in detail where someone who isn't knowledgeable could understand. They inspected my fireplace thoroughly and also everything in the walls. They found out nothing was leaking gas. They did not charge me. These two are a blessing! What great customer service, knowledgeable and professional men. I can't recommend them enough.

I'm not sure what happened with this business. They came to my condo to fix my fireplace. They said…read moreI needed a new remote for $375. I ok'ed the purchase. They said they would bring it soon. That was 2 months ago. I haven't heard another word from them. I was happy that this father and son team was going to fix the fireplace. In fact. I was going to ask for an estimate on cleaning our dryer vent. I don't know what happened to them.

I needed to replace a thermostat that was not connecting to an app on my phone or to a Website…read more(Cor). Since my air wasn't working, I called to report the problem. They scheduled an appointment for the next day and their technicians came on time and put a new, simpler thermostat that did not need to use an app or the Internet to work. They were kind, respectful, thorough, and knew exactly what they were doing. I'm very happy with this company and their technicians. I highly recommend them for your hvac needs.

After decades of being a customer, I have decided to switch HVAC companies. I found the Pugh…read moreService Mgr to be rude in a recent issue with my Carrier furnace. The fan bearing had gone out and they did not fix, yet the he stated I had to tell their tech that I wanted it fixed. ? Seriously? I have to direct their technicians, even though I have been paying close to $500 annualy for their VIP program? He later wanted to reimburse me for the VIP and NOT fix the problem to avoid taking care of it. After a final legal threat, a tech was sent out to replace. They have no after hours support even though they claim to. Their on-call tech was sick when we called. He could not reach his backup or the Serv Mgr. Extremely poor management in my opinion. I contacted another Carrier HVAC company and they came out immediately as I smelled something foul in the house. They discovered that poisenous gases were in our house from a plugged heat exchanger. This same heat exchanger and model had a Class Action from over 20 years ago which Pugh did not notify me of or take advantage of. They had waited too long and compensation for a replacement had expired, now. This is inexcussable to allow to happen on Pugh's part. Thankfully, we have seperated and I now have a new furance and a company that I can trust my life with.

Yes, they really are as honest as they say they are…read more After calling other companies and getting a convoluted runaround, I was able to reach Abe. He explained everything in a straightforward manner, and he already had an idea of why my AC was barely functioning. He intended to get the problem diagnosed and then fixed on the spot if possible. His associate arrived at the appointed time. He fixed the issue, charged a reasonable fee, and the AC is running normally now. In addition, Abe was very kind, fitting us in ASAP because we had no AC during high temperatures. We are very happy to have found this great company.

Honest Abe goes above and beyond to help his customers. He genuinely cares about their well being…read moreand you can see this in the attention he pays to detail. Quite simply, if you need help with your HVAC, call Honest Abe for services. He isn't motivated by mark-ups or opportunity to take advantage of a vulnerable situation. His company simply wants to help.

Same day service at the premium rate as it was just after hours were VERY reasonable. Second…read morecompany to come within a week with repaired done right the 1st time! Running better and quieter than quite awhile ago. We are so happy with this company we have ditched the company that installed our unit and failed to return our calls that their 1st visit didn't work at all. Professional, speedy, needed parts on truck! Thank you OVERCASHIER!

On the recommendation of a friend, gave these guys a call to address a dying heater and sketchy AC…read moresystem. Had them install a new Trane HVAC system. They were friendly, courteous, professional, and efficient throughout the process. The pricing was reasonable and the overall quality was excellent, plus they offered very attractive financing options. If you live in the NW Ohio area and need a new HVAC for your home, this is the outfit for the job.

Fixed a stubborn drain that was clogged the same day we called. Polite and professional company.read more

We had/ have a slow draining clog in the sewer line. I think I called on Thursday they got to us on…read morethe following Tuesday. Staff was friendly. Guy who came to service us smelled like weed. I smoke so I have nothing against it but when you're paying through the nose for a service I guess I expect some sort of professionalism and smelling like a dispensary to me isn't acceptable when you're working. I recieved a quote when they got here, they wouldn't give one over the phone. They are quite expensive. He showed me one price of one thousand some dolllars for hydrogetting and another for just rootering it for $410 and said they come with a warranty. I didn't want to wait another week for someone else to give me a quote (which is probably exactly why they wont give quotes over the phone) so I just agreed to pay it. My sister for example lives in Bowling Green. She has had this done 4 times and pays about $250 and they get rid of the roots. I paid the $410 . When he was done he said there are roots and if you don't pay the thousand for us to remove them they say I can't give you the warranty. They should probably lead with that. Update. 2 days later and my toilet is barely flushing. So yeah.

This company is unprofessional and dishonest. took our money and did not perform the job that they…read morewere hired to do. when my husband asked mark to clean and tune up the furnace that he was hired to do, he pulled off. We ultimately, went with Jeff from Bluflame. They were professional and got the job done for us. Bluflame is highly recommended. The manager Sam replied that Mark suggested that we needed a new furnace, that was determined to be a lie. Mark, wanted to cover his behind because he was rude, unprofessional and dishonest. The manager never reached out to here our side. This is the proposal Mark gave us. We was hired to clean and tune up the furnace which he did not and wanted to charge us twice. Mark never said the furnace was unsafe. There is so much more I could say about our interaction with Mark bias position and his stereotype of my husband and I. Its well because Bluflame was professional and courteous. By the way is the house isn't for sale its sold. One has nothing to do with the other, again communication, honesty and professionalism is key here.

After years of dealing with M&M, I have lost all confidence. The technician who attempted to…read moreservice my furnace told me multiple times that my smart thermostat was the problem. He boasted he had thirty years in the industry but would only refer me to chat rooms if I pressed for a better explanation. As has since been confirmed by a separate HVAC professional, the smart thermostat was only indicating a problem with the furnace itself. M&M charged me each and every time they attempted to service this furnace between November and January, and charged me to replace the working thermostat. Still, when the furnace failed hours after their latest attempt, I contacted their emergency weekend services, but was never called back. My furnace is functioning now after minimal service from a separate HVAC professional, and I trust the advice they have given me about the longevity of the system.

If I could give this company 10 stars I would! I just had the best experience with E & K…read moreContractors! My sewer line back up, water wasn't draining quick enough. So water draining from my washer backed up into the kitchen sink and out from under my toilet! Scared I was going to be in major trouble with the sewers I spoke to Bob at E&K. Not only did he put me at ease with the procedure but reassured me when they put a camera in to see what's going on, it stays between E&K and me. Anyone who knows about the sewer issues in Maumee will understand why this is so important. Over 2 1/2 hours to clear my sewer line of mainly tree roots! Even better news my sewer line is fine! If you were at the Elk's meeting regarding the Maumee sewers, Damien spoke on behalf of E&K and handed out brochures with information, along with offering free inspections. I can't say enough great things about the guys at E&K Contractors. To any homeowner living in Maumee please check E&K out.

I wanna thank Chris and I forgot the other guys name they came out Saturday night and got my drain…read moreworking. They were awesome very professional and thank you thank you again for everything. I definitely be using you guys in the future and any of my friends you'll be highly recommended.

I had a pipe burst and was recommended Alternative Plumbing by our previous plumber who retired. AP…read moreanswered the phone and got me an appointment the same afternoon. There guys who came out were nice, knowledgeable, and really knew their stuff. 30 minutes later, everything was fixed! Great job at a fair price! Just FYI, the phone number on Yelp is the wrong number. Look it up.

Had kitchen sink back up Conner and Cody came too my home…read more Very professional , polite well mannered Snaked my sink and replaced the parts till my sink quit leaking I wonder recommend this guys