I did not use this company so my rating is only based on the quote. They quoted me $225 just for the trip to our Oceanside condo (about 5 or so miles) and diagnosis of my subzero, which is NOT applied to the repair. I have lived in LA most of my life and all of the companies we have used charge half this amount or less and it is applied toward the repair. We found a company in San Diego (which is much further from Oceanside) to diagnose the issue for $90 AND it is applied to the repair. I wouldn't waste my time with this company as the excessive charge and refusal to apply it to the repair is a red flag in my opinion. read more

Mike and his apprentice were out today to fix our ailing front-load washer. Diagnosis: dead drain pump. Great news: "I've got one on the truck." Mike was on time (almost early!), and Suzanne kept us in the loop the whole time. He both knew what he was doing and clearly enjoys teaching the next generation (and even us curious homeowners) what needs doing. Not that I'm hoping for another appliance issue, but at least I'm 100% sure who to call when it (inevitably) happens. read more

Repainted interior of microwave where it had been severely scratched and was peeling. Excellent job. Highly recommend this business.

Ok, my daughter might have put too many clothes in and the washer started smoking. Thanks to my Yelpers, I found Mike and Tip Too. Easy to communicate with and set the appointment for the next week. All rules followed and we were six feet apart and he had one gloves, mask and show covers. Walked upstairs and truly no bs said it's done. Explained why and we wrote a check. Honest, professional and nice. Saved us the hassle of the others that might have said try this and try this. Ok, we know know the deal. Thanks to Mike and his honesty we are good. And said it's not your daughters fault. So cool guy. Highly recommend. read more

Tip Top Appliance Repair - To the rescue!!! - Appliances & Repair Near Me

I don't always write reviews. That is, unless the service is exceptional. I'm very happy with Mike and his skill. Our Samsung refrigerator was frosting up behind the back panel causing the fan to make horrid noises. Mike came out and diagnosed the problem immediately and then his exceptional wife ordered the parts. Mike did a quick return the same week and fix the problem. We ended up with a new back panel and a new motherboard. If you're having problems with any appliances these are the people to call. Local business, easy to support and well worth the charges. Thanks Mike and Suzanne!! read more

Tip Top Appliance Repair - Mike digging into the problem. - Appliances & Repair Near Me

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We have a wall unit combining a microwave on top with an electric oven below. When the microwave quit heating, we were not interested in replacing this 7 year old unit. We contacted Mike and Suzanne at TipTop. Mike wasn't able to get out for a week because he was busy servicing other neighbors He waas worth the wait. Mike replaced the broken part, but he thoroughly checked everything else in the unit. He discovered a door spring/switch assembly that was also in need of replacing. He ordered the part and made the repair the next night (the night before the 4th of July) and got us up and running again. I would highly recommend TipTop and Mike and Suzanne. As others have said, Mike and Suzanne kept in touch through the whole process. We will call them again when we need appliance repair. read more

Mike and Suzanne are fantastic. They communicate quickly and efficiently. Mike fixed our ancient trash compactor. I really appreciate the great customer service. Highly recommend. read more

I contacted Tip Top for an ice machine repair at our place of business. The entire process was excellent... from scheduling to completion. Great communication and customer service. I highly recommend this company! read more

I only write reviews when I come across 5-Star Service. Mike and Suzanne are absolutely 5-Star people!! Our dishwasher was the problem, and because of the dishwasher manufacturer, Mike had to make 3 visits to finish the job. Each time, Suzanne was in contact to keep us advised of appointment times, when Mike would be arriving, when the dishwasher parts were coming in. He also helped us diagnose problems with our breaker (we had no idea, so thank you, Mike, for helping us there, too). Mike is extremely fair in his labor costs. He is courteous and friendly, very knowledgeable. Suzanne is a gem with her timely updates. Thank you, Mike and Suzanne!! You are the best!! P.S. If you have new appliances and need them installed, call Mike. We've always had Lowe's or Home Depot or Sears do our appliance installs. Not anymore. The next time we get a new appliance, I'm calling Mike. Case in point: our new fridge a few years ago. The Lowe's install guy said he couldn't hook up the water to the fridge. ?? So my ice maker, water dispenser? I practically had to argue with the dude to hook up the water. I know that Mike would not have done that (this was before we found Tip Top Appliance Repair). read more

Mike is awesome! Super friendly and helpful. We had an issue with a smell in our top loader Washing machine and he came out & helped fix it! The smell was driving us crazy but Mike was able To help and suggested we no longer use scented natural laundry soap due to the essential Oils clogging the drain/building up mildew smell. read more

Mike is knowledgeable and is a get it done type of guy. He Carrie's an array of parts, knows how to fix circuit boards if fixable on the spot! My first time using Tip Top and will never turn back on future appliance repair need! The entire process from call in to showing up was well communicated which is super important to me as well. I Highly recommend endorse this appliance repair company. Hard to find people like this- fair, knowledgeable, and delivers on performance! Thank you Mike and Suzanne! read more

They came when they said. No surprises with pricing. Great communication between office & customer.

We were visiting from out of town on a long visit when our washer went out. We had no idea who to use for a repair but took a chance on Tip Top based on their great reviews. Mike was awesome in quickly assessing a faulty pump as the issue and recommending a way to go for our washer. He repaired the pump and the washer has been working great since! Suzanne in the office was excellent as well....she got us on the schedule very quickly and kept us updated throughout the day on Mike's ETA, etc. Call Tip Top and support a small business! They will treat you right! read more

Mike and Suzanne are outstanding. Quick response and scheduling on multiple appointments that I've needed, and good explanations of the problem and possible fixes. I opted for the simpler one on the most recent visit, just because the one that would take a bit more work wasn't really necessary for my needs, although he still gave me all the info I need to make that change myself in the future, should I decide I wanted that. Both visits and fixes were done quickly and well. It's clear he really knows what he's doing. Kudos to Tip Top Appliance Repair!!! read more

Great job. Repaired a ignitor on an almost 30 year old KitchAid cook top. A part needed to be ordered and they kept me informed of the process of receiving the part. Repair was done and I was a happy home owner. I would not hesitate to use Tip Top Appliance Repair again read more

I called Mike after the so-called authorized technicians could not fix my Dacor oven problem. He knew right away what the problem was and was able to fix it the day before Thanksgiving! My turkey was cooked perfoectly. He and Suzanne are a great customer service team. I highly recommend them! read more

I had multiple appliance issues including a washer, dryer and fridge. Finally decided to bring in an expert and Tip Top was the clear choice of yelpers in my area. I requested a quote and had a response as quickly as promised. Suzanne even notified me of an earlier opening which we were happy to take advantage of. Mike was on time and a pleasure to work with. He had all 3 issues figured out within a few minutes. 2 super quick fixes for the fridge and washer, but our dryer was in need of some serious parts and rebuild. Wow, he had the parts with him and by the time he left everything was in perfect working order at a cost that felt absolutely fair and reasonable. Really appreciated meeting Mike, on top of being an appliance pro, he was also just a very cool guy. Wholeheartedly recommend Tip Top if you need some appliance work, you can't go wrong here. read more

Mike has repaired my washer, microwave, both ovens, and kept them all in working order over the years. Today I finally gave up on my 24 year old microwave and had him install a new built in one. He had to modify the opening and install some supports that were custom to get it all to fit right. He does what he needs to do to make it work and doesn't nickle and dime you. That's why I keep using Tip Top. read more

Tip Top was on-time and fixed my washer issue in abt 10 minutes ! Highly recommend! Also my technician was polite, friendly and informative !! read more

These guys are great. I busted a glass shelf in my Thermador fridge and they jumped on it and made it quick, easy and affordable. They are my new recommended appliance repair company. read more

So coastal Oceanside is "outside" this company's "service area". "Carlsbad and south" is what I was told. South all the way to Del Mar, apparently. Meaning my million-dollar-plus home, just a couple miles away, isn't, what, close enough? good enough? to receive their services? Give me a break. They couldn't pay me to use them now. read more

Conscientious, efficient, honest and proficient service providers are so hard to find. Tip Top has all of these traits. I will not need to search for an appliance repair service again. Don't be put off by the upfront diagnosis and travel cost which is not deducted from the service bill. Assuming the appliance can be fixed, the total cost is no more than other service providers and quite possibly less. read more

Recently had my LG washing machine start leaking and LG recommend Tip Top to come out to repair it. Customer service was amazing - they called the day before to give me a 2 hour range, text me when they were on their way, arrived on time, and did a fantastic job fixing the problem. They even went above and beyond by silicon caulking my soap dispenser tray as they said these units tent to have problems with foam seal. I will be using them again when I have any appliance repair needs. read more

As good as it gets! My refrigerator stopped working overnight. Yikes! I left a voicemail and my call was promptly returned by Suzanne. She's very polite, empathetic and courteous. Suzanne didn't think they had any availability for the current day but slotted me in for the next day and Suzanne told me that she'd let me know if an opening came up for the current day. Next day, Suzanne gave me a call to let me know Mike was on the way. An hour later, my refrigerator was fixed and cooling like new. No hassle, no fuss. We have no experience with appliance repair but pricing seemed fair to us. They earned 5 stars in our book. read more

Rave review s for Tip Top Appliance. We tried to have a few other (2) repair shops repair our Whirlpool Dryer through a home warranty program. Mike and Tip Top were head and shoulders above all of the other technicians that came onsite. He clearly knew what he was doing and fully disassembled the dryer, repaired the dryer and it's functioning like new. Thanks Mike! read more

Mike came out today to fix our dryer. Cost is a bit higher than the other appliance repair that I usually use but completely worth it. He took the time to dig deep and fully diagnose, pulled out what was wrong to show us exactly the problem. He was friendly, totally Covid safe, and quick! Also, Tip Top gave me constant timing updates through text throughout the day to make sure we were home and ready. Top notch communication and repair! read more

When my LG washing machine started giving me the "tE" error, I tried resetting it myself. This bought me a little time, but pretty soon I couldn't clear it without resetting the machine multiple times each time I tried to do a load. So I called LG to see what they recommended, and they referred me to 3 local appliance companies who were certified to do repairs for LG. I called all 3, but as it was a weekend, I didn't expect anyone to get back to me until Monday. Long story short, the first company (who actually did answer on the weekend) sent out a plumber who just didn't inspire confidence that he had actually figured out the problem. Their quote was pretty high, so I kept looking. Tip Top got back to me, they were friendly, reasonable, not pushy at all, and Suzanne was great about trying to help me out. I had to wait for a part to come in from LG and then it was Christmas one week and New Year's the next. She was very communicative and made it really easy for me to text her photos and to arrange an appointment. Mike came out today (she text me in the morning to confirm the time and then again when he was a few minutes away) and was able to complete the repair at the price quoted (which was way less than the other guys). He made me feel confident that he knew what was wrong and was recommending the best solution. I hope I've bought a few more years with my washing machine before I need to shop a replacement, but I'm glad I have found an appliance company to help in the future. They fix fridges and dishwashers, too, so I am definitely keeping their number on my fridge. read more

These FOLKS care about YOU and Your PROBLEM! I had a severe problem with a GE profile Refrigerator and called them early Saturday morning (weekend) and they called me back not once, but twice, to make sure I was OKAY. That means they are there to cover your back. As a cop for many years (LAPD, Newport Beach, Washoe County Sheriff in Reno, NV, and retired L.A. County Marshal, with an Honorary San Diego Police Commissioner H.A.) - not to mention my dad LAPD, his brother LAPD, and grandpa LASD, across the dinner table - I can actually feel, smell, and instinctively recognize an HONEST couple in the appliance repair business. I am real LOW KEY herein (read hidden for location) - search google: Steven Wayne Knight Steven W. Knight Lots of things will pop up. I am a professional writer of novels, non fiction, and screen plays. Not to mention (as above) those 8 careers and lots of experience... Dang I wish I could give it a go from the beginning.., as we all do... DO not hesitate to give them - TIP TOP APPLIANCE REPAIR a call. I can guarantee they will be there for YOU... steve read more

Would give 6 stars if I could. Dryer went out Friday morning. Called Tip Top and got an appointment for first thing Monday. Mike texted ahead and showed up on time. Had our dryer apart and diagnosed in under 5 mins. 30 mins later, we had a new belt and pulley and a complete cleaning inside. Very reasonable and professional. Will definitely use in the future. Highly recommend!! read more

Returning customer and remain impressed with their excellent service...this time our refrigerator was failing and I am beyond thrilled with this company. Professional work, and very well done. Honest, fair and fantastic to work with! Suzanne and Mike provide phenomenal customer service. They NEED to be your number 1 choice! We will be forever customers, Carlsbad, CA. read more

Mike has been ahh-mazing!!! Extremely professional. He has a plethora of tips that are useful. I also appreciate his practicality. Saved us tons of money by rebuilding the guts to our fridge. Everyone spoken to was friendly and helpful. Highly recommend!! read more

Mike and Suzanne are the ultimate team when it comes to technical service, communication, and customer service. The only call you need to make! read more

I have a 20-year-old wine fridge that stopped working, and an ice maker in my main fridge that hasn't worked for about 3 years. I contacted Tip Top because I heard about them on NextDoor and like that they were a locally owned business. The replied back immediately and set up an appointment to look at my fridges. Mike was very courteous and Suzanne very communicative. They came when they said they would, they gave me a heads up when they were on their way over, and they did a spectacular job repairing both fridges. The ice maker was swapped out in less than an hour. The wine fridge took a little longer as it was a much more complicated job, and Mike actually had to come back a second time and take it with him back to his work area to fix it and make sure it was functioning properly before he returned it. I really appreciated the attention to detail, the customer service, and the zeal to make sure they got it right. Highly, highly recommend Tip Top Appliance Repair. read more

Wow! So glad I found this place. Professional, personable,and courteous. They went out of their way to help me. Thank you Suzanne for reminding me why I always try to use local businesses read more

I just had a great experience and I have to share it! I have a LG Washer and Dryer and had issues with the dryer not drying properly. I called several companies close by and they all said we do not service LG! I called LG to refer me to a certified Tech to do the work. I went through a time consuming quagmire to get to a live body to talk about my issue. No fun, nobody close and dates to far out to help. I went to Yelp, and followed top ratings for appliance repair and found Tip Top. I called Suzann, who by the way was more than professional informative and helpful and confirmed YES! we work on LG! I immediately scheduled. Mike showed up on time and I was impressed with his professionalism and ability to quickly assess the problem. Mike ended up solving the issue and did not overcharge for anything that was not needed, as he explained exactly what the problem was and only charged me for that. I took several cards to pass out to my friends and my Wife did also to refer to her Real Estate Clients. I love it when you find a company that has standards and good work ethic. Super impressed and will use again for sure! read more

I, too, found Tip Top via Yelp - and very happy I did. Suzanne was great with scheduling and Mike arrived when scheduled and checked my washer - the computer board was going bad - I do love my washer, so I decided to order the new board. Suzanne ordered one, Mike returned to install, so it's good as new. I will definitely use them again for any appliance repair needs. He wore booties (as we always require), was clean, great communication, and he did a great job ! What more can you ask for :) read more

Summary: I haven't had the opportunity to use their services, but I very much look forward to doing so one day! You ask, how can I give a 5 star review to a company I didn't use? Simple: Fantastic customer service and a genuine willingness to help. My refrigerator started to not cool (ref and freezer), so I reached out to companies on yelp. Most responded pretty quickly with their diagnostic fee (which would be waived if we used their services, that's fair). Unfortunately, I'm just slightly outside of Tip Top Appliance's service area, which is understandable giving the precautions with COVID-19. That being said, they answered some questions and educated me on the potential issues (and financial impact) of my situation! I truly value genuine customer service and a reliable honest company. I believe Tip Top Appliance to be that rare breed. I do look forward to using their services one day! (Although, technically I guess I don't, because that would mean something broke lol). read more

I'm so grateful to have found Mike from Tip Top. I have an LG refrigerator in my garage and a GE refrigerator in the house and neither were cooling properly. I had GE out to diagnose the GE fridge and was told it needed the icing kit and freezer fan replaced. The tech didn't take anything apart and proceeded to tell me it would be $900 total to repair. Luckily, I decided to get a second opinion and called Tip Top. Mike came out and discovered the fan wasn't turning properly. He replaced it and the fridge is working now. Total charge was $336 for parts and labor!! While he was here, he also repaired the LG refrigerator, diagnosed the broken dishwasher (turns out it's more cost effective to replace than repair), and switched my dryer door to the other side for me! It was the most efficient (he had all needed parts for repair on his truck!) and effective service appointment I've ever had. I'll be getting a new dishwasher and definitely having Mike back to install it. To top it off, Suzanne in the office is friendly and efficient as well. Amazing to find such quality and knowledgeable service with fair and honest pricing these days! So, if you have any appliances in need of repair, definitely give Tip Top a call. You won't be disappointed. read more

I have nothing but total satisfaction to report. I called for repairs to our Samsung dryer. Tip top was the 3rd company I had called. Two prior companies failed to fix the problem. They answer the phone, they have excellent customer service right from the very start. The repair man was here the day I called, which I know won't happen all the time, however, they could hear the frustration and helplessness in my voice and came right out. The prices are fair and I was given a one year guarantee for the work!!! They've been out a second time to make sure the dryer was in proper working order and they didn't charge me for the second service call! These days it's so difficult to find a reliable company who delivers 100% customer service. Well look no more. Tip Top, you guys made my day better. Thank you. We will see you next time! read more

Microwave died from a power surge. Called for warranty service, which has expired, but was referred to local repairs. This was one, the other was in South County and had average 2 star yelp reviews. No way. Tip Top had very high reviews, and was closer. Emailed through Yelp for a quote, went back and forth with the office for scheduling, Suzanne was very accommodating. My schedule is erratic, and she worked with me. My houseguest was able to be there for the repairs, the repair guy told him everything that was wrong and fixed it. Paid via credit card over the phone, and viola! I can now heat up my coffee after I let it sit too long and get cold. Thanks Tip Top! read more