Eric Jon And Brian did a Great job installing our furnace and ac on Saturday. They are very…read moreknowledgeable and courteous. I would highly recommend Eric to everyone!!! Thank you again fir a outstanding job!!

My hot water tank was leaking and old. Yuriy responded quickly and serviced it. He was very…read moreknowledgeable and with same day service and reasonable price

My ac and furnace were both 22 years old and on their last legs in the house I just bought and…read morewe're just over excessively pulling energy and gas to work and was very expensive and inefficient. Yuriy and Paul came out and swapped out both units professionally and installed high efficiency units in my home. immediately felt the new level of comfort and reduced energy costs. did it all in one day!

My parents in Lorain County have relied on EH Roberts for decades, so when it was time for us to…read morefind someone in Lakewood, we were pleased to know they serviced there too! They are reliable, quick to respond, and explain what they need to repair in layman's terms. Highly recommend them!

Our central air unit is like 30 years old and it's the hottest days of the week and boom our…read moreCentral air shuts down and the house is muggy and hot. I called E.H. Roberts and the lady answered pleasantly and said she would call someone to come out and and call me as soon as she got word. She called back within an hour and got someone to come out within two hours. Great customer service and so grateful our house is cool again.

Clint and Marcus were tremendous. Our furnace went out recently on a freezing Friday evening. I…read morecalled them because their hours said they were still open -- and sure enough they answered, and had technicians at our house within an hour. As it turns out we just had a faulty thermostat. They were honest and thorough to make sure everything was working, and priced fairly for an "emergency" visit. 100% recommend. We will use them for ongoing maintenance and wellness checks, as we have two other furnaces in our house.

Fabulous service! Our furnace went out on a Friday evening and they came immediately to fix it.read more

So here is the down low, I am a first time home owner but I am not a handy woman, so when my a/c…read morewasn't working right I had no clue what to do. I didn't even know where the filter was. I called around to a couple places and was met with businesses who made me feel like an inconvenience for asking questions or ones who wanted to charge me an extra $40 for them having to use a ladder. There was also a place with an F rating with the BBB. Least to say I was definitely not feeling comfortable with what I was finding. Then I got this advertisement in the mail for BTU Comfort Solutions. They were offering a cleaning or diagnostic service for $69 so I decided to give them a call and see if they were going to try and bamboozle me as well. I spoke with Ann who was immediately pleasant and friendly, she did not try and rush me off the phone, instead she patiently explained the services they offer, answered all of my questions, and even told me she'd have one of the service techs explain everything in detail to me since I confessed I was pretty ignorant about the a/c. Something else that was great? Their price was their price. They weren't going to charge me $95 for 30 minutes then $90 an hour after that like some other companies. There were no extra costs unless I needed products like more coolant (freon). They also had evening hours (5-7pm) and had a spot open for the very next day! Day of there was an issue with my appointment time being delayed due to a longer work time at the appointment before mine and a lack of communication between the tech, the office, and me. So I was a bit frustrated in being hot, sweaty, and not knowing what was going on. I got a hold of Peter, the owner, and he sincerely apologized and explained what had happened. This was a fluke and did not represent how they normally do their business. Christian, the tech, finally showed up and did a thorough job of checking out my a/c unit, showing me where the filter was, and explaining everything that he was doing. Turns out my circuit breaker was not switched on and that was the problem. (I know, I know, I feel silly, but in my defense how was I supposed to know the previous homeowners turned it off? I know, still not a good excuse...). Ann called me the next morning to further apologize and to offer me a comp towards a service if I still wanted one. I declined since everything worked out in the end and my a/c was just fine. I even told her that because of how they handled things I would be using their company again in the fall for a yearly check-up of my furnace. Mistakes happen, what was important to me was that BTU seemed to be genuine from the start. They recognized their error, they still had their tech check out my a/c unit even though it was getting pretty late, they sincerely apologized, they didn't charge me, staff was educated on the importance of communicating, and they even offered a comp towards a future service! Good job BTU! You're alright in my book.

Excellent service! They were on time, and most importantly they were able to get my furnace…read moreworking again. Will use again.

I called Greg at Fuson and he was here within an hour. It is weird that just before he got here,…read morethe heater turned on. I got scared because i did not trust that. I am worse than the worst when it comes to being mortified of a house fire. Our furnace just stopped and when he got here, it turned back on and smelled like it was burning. Greg made sure we would be safe and warm. He was knowledgable, fast and super friendly. He had the part that was needed on his truck. I believe for the first time in days, I will be able to sleep tonight knowing we are safe and warm.

I saw someone complimenting Fuson on Nextdoor. It reminded me of the excellent service I received…read moreyears ago. She said she was coming to Yelp to review, so I thought I would too. My furnace had gone out, in the winter of course, and I was panicked! I was referred to Fuson by a friend. They came out right away, much to my relief. He replaced one small part, charged me for the part and a nominal fee for his time, and that was it! I'm always broke, so I was over the moon at the low cost! I've used them twice since to keep my old furnace pumping. Can't say enough good things about Fuson!!

Hugh came out and quoted a job for me and got it scheduled as soon as he could once all parts had…read morearrived. His crew showed up did the install, cleaned up everything, were polite and informative. Even the secretary was helpful and kind! I was so impressed with their work. Getting good workers these days in the trades is not easy but his crew did awesome. We have had no problems with our new unit (it's been 5 months now) and couldn't be happier with the results! Thank you Shagovac Heating and Cooling for the quick service, painless install, and quality product! Highly recommend!

I had them replace my decades old Trane furnace and AC with a new Carrier system. They did an…read moreexcellent install. New equipment works great and all their work was top notch and professionally done. HVAC is not rocket science but a correct install ( vacuum lines , purge and braze then charge ) is VERY important for a good running system with longevity. Cut corners or do a half arsed install and even the best equipment will fail. You are paying for something that you want to last for decades and it needs to be done right no matter who is doing it.

Excellent service crew cleaned up well put it furnaces at both of our homes I always refer my…read morefamily and friends to this company.

DC heating and cooling saved the day for me twice now! In January of 2023 my capacitor had to be…read morereplaced, and about a week and a half ago I had to get a new gas valve installed. The weather was very cold each time, yet the response time was quick. Rob is just the best! He really knows what he's doing and is both professional and personable. I gave them five stars, and they deserve every one of them and more! I highly recommend.