I took my car into BIG O TIRES today to get a screw removed from my tire, and the service was…read moreabsolutely amazing. Josh Mattingly went above and beyond to make the process quick, easy, and stress-free. Everyone was professional, friendly, and had me back on the road in no time. Excellent customer service and highly recommend BIG O TIRES!

If you want to have your vehicle serviced this is the place to go. They have a friendly, fast and…read moreconsistent service business. You are greeted immediately as soon as you walk in the door. I brought my vehicle in today for a oil change, tire rotation and fluids inspection. I was in and out in 45 minutes. Make sure you check them out.

Check oil level light came on while traveling to Saint Louis for my son's track meet. Had to exit…read moreI71 at Campbellsburg. A local advised LaGrange would be the closest option for service. LaGrange Service Center set up the tow thru K&S- they arrived quickly and got us towed to LaGrange Service Ctr. We were back on the road in about an hour total. Highly recommend and greatly appreciate K&S Automotive!!

Fair, upfront pricing. Very patient with questions. Required a major repair so had called around…read morefor quotes and K&S not only had the best price but also best service. That's a great combo!

The guys are great here. Very professional and amazing service. Fixed my AC that was blowing hot…read moreand now blows ice cold. The price was great and I am very happy. I will be going here for all my future maintenance needs. Zack is the manager and I recommend working with him!

Casey is a nice manager and is very helpful. He wasn't able to address my vehicle issue at hand,…read morebut he did some checking over of my vehicle even though he couldn't do the repair. This old-time customer service at its best. They seem to be doing a booming business under this guidance.

Had this location perform 100K mile service on my Honda Pilot, which I have owned and maintained…read moresince new. $1700 which included timing belt kit replacement (tensioner, belt, water pump). After 2 years, the engine developed a loud knock. Inspection by another shop found the timing belt disintegrating and the tensioner was failing. Calling Ken Towery's and referencing my previous work order number, they were unable to tell me what parts/manufacturer were used. When I stated a timing belt should last much longer than 2 years, they stated it was outside the warranty period and there was nothing they could do. After inspecting the parts they used, they appeared to be sub-OEM quality. Attached pictures show pieces of the timing belt as it was coming apart. Also, the wrong color anti-freeze was used for a Japanese vehicle. The front line staff is very friendly, as a positive.

Went in because we had a nail in our tire. The person working behind the counter did not seem…read moremotivated to do their job and quoted us a timeframe of 5-6 hours because they had a job in front of us( oil change). If it takes 5-6 hrs to do an oil change then you are in the wrong line of work. Went to Wal Mart Service Center and got it done in 30 mins. Hope the manager of this establishment know how lazy their employees are.

Check oil level light came on while traveling to Saint Louis for my son's track meet, after having…read morean oil change the day before by a local business in Northern Kentucky. Exited I71 at Campbellsburg and a local advised LaGrange Service Ctr would be the closest option. Dwayne at LGSC set up the tow, had the oil filter and oil waiting for us when we showed up. Had us back on the road in about an hour total. Highly recommend and greatly appreciate Dwayne and LGSC!!

I've been doing business with La Grange Service Center for many years now and have always had a…read moregood experience. They are honest, provide quality work, and are reasonably priced. Not only will they take care of your needs, they don't try to sell you services that are not needed. I highly recommend them.

Tommy was great. Had an issue with my BMW most places around me wouldn't work on it. Had my car…read morefixed in 2 days and was on the road. Will definitely be using them for all my car needs. They were honest and the price was less than what I thought it would be. Very happy going here.

I can't really describe the service here because, well they didn't service my car. Something about…read morehow the things I wanted/needed done had too many hiccups and would be jobs based off of time--you know, outside of the basics in the book. They didn't address some of the concerns I had, which was a bummer, but it is what it is. Though I would have liked to known why my speedometer isn't working and why the ABS light is on. I get it, my POS Mazda would have clogged up one of the lifts for a whole day where they could be doing multiple other jobs. Guys seem nice enough, place seems nice, and I guess if the need arose I would try again.

I very much appreciate that they were willing to try patching my tire and that it worked to stop…read morethe leak...although I was HIGHLY DISAPPOINTED at the lack of being informed when the service was completed and standing at the service counter for over 45 mins, even after another associate informed them that I was waiting, in order to find out the service was complete and get my keys returned to me upon payment. I received a subtle "oh, no one is in there?" when I walked around the store to enter the garage area again and speak to a tech directly. VERY frustrating and not even a sorry for the wait or any follow up on whether or not the patch worked on the tire.

I'm 78 and am very wise because of it. I've dealt with…read moremany repair places in greater Louisville area in my 51 years living here. I've taken six vehicles to Certified for repairs over the last 10 years since moving to Oldham County. Since Steve sold the business a year or more ago, I was a little apprehensive to say the least because the service had been exceptional. Steve assured me I would get the same service from Nate, the new owner. There's been a huge turnover in the last year due to retirements, health issues etc. However, I still take my vehicles there because the service hasn't changed. Just as promised. The main replacement personnel are just as good or better. Honestly, integrity found there. They warrant their work! The two negative 1 Star reviews should be ignored. There must have been some miscommunication going on there in both those cases.

The tire looked practically new and the service was quick and effective... the value of the tire is…read moreworth more than I paid for it