My hotel driveway caused my Mustang exhaust to scrape and come loose. Allstar wasted no time on…read moreputting my car on the lift and fixing the issue. I highly recommend them for automotive service.

We are in Sevierville during our annual anniversary pilgrimage driving thru Pigeon Forge during Rod…read moreRun when I noticed my brake pedal fading. I contacted this business owner first thing Monday morning and he told me to bring it in so he could get it repaired for me. He was great and immediately checked my car, took it for a test drive and came back and checked it some more. He came back to me and said my brakes were fine and to go have a good vacation. He charged me nothing and assured me my brakes were fine and probably just got "tired" in the bumper to bumper traffic on Saturday. It is so refreshing to find such good and honest person when out of town and having an issue.

Top notch outfit. Joe knows how to fix things;a true professional. Im buying all my tires there…read morefrom now on as well as alignments for my fleet of vehicles.

Stopped by earlier today (16 Apr '25) for a 4 wheel alignment on my 2015 50th Anniversary edition…read moreMustang. The alignment tech did a FANTASTIC job, and even took the time to show me on the alignment print out, the initial specs on my car and the end state after adjustment. This is my third time visiting Porter's in Talbott. They have always provided OUTSTANDING service on my vehicles. Frankly, I won't take my vehicles anywhere else for an alignment.

I am a resident of Kodak and needed work done on my 2006 F-150. Was having torque converter shudder…read moreand needed it replaced. I frequent the convenience center in Kodak and couldn't help but notice a huge sign advertising Jim's Automotive. I called Jim and he stated that he did that type of work (I've always supported local small business) so I booked the job with him. Now please understand that I am ASE CERTIFIED Technician with 40yrs experience. I booked this job with Jim as I am new to the area and do not have a lift available to me to do this job. The work was done on 5-1-26 On 5-26-26 my truck suddenly began to shake at high speeds and shudder at low speeds. This is text book tell tail sign of a torque converter pump fins falling apart. Upon speaking with (what I would imagine) be Jim's service writer it was confirmed to me that they used a remanufactured torque converter. These used parts have a 30% failure rate. From 2017 thru 2022 I was the Mgr of A Oreilly Auto Parts store 5227 in Miami Florida and never recommended any reman part to a professional shop due to their failure rate, this being a starter, alternator, a/c compressor and least off all a torque converter. The difference in price is minimal but the quality is monumental. Shame on me for not seeing any ASE signage and not following what I preach. Only allow fellow ASE Certified technicians work on my vehicles. Jim gave me a total BS story that what I was feeling was a misfire from the motor. He stated the the torque converter showed no sign of failure and would not be honoring the warranty. This is typical shade tree mechanic excuse. Do not recommend this place for any type of serious work. If you need any type of serious work done on your vehicle go to Ricks in downtown Sevierville.

Drove 8 hours on a roadtrip. got a nail in our tire getting off the highway, pulled in to Jim's and…read morethey were so friendly and without them taking care of us we would've been stranded till the next day. We are so grateful for their help. Amazing people.

Outstanding crew and location! Fixed by flat on my truck super fast and were extremely helpful!!!read more

Very professional and they do good work. They were the only one within 100 miles that had the tire…read moreI needed

Dave, Kevin and Ray go above and beyond the call of duty. It's hard to find a reputable and honest…read morecar shop but these guys are all that. Thanks for taking care of my truck!

Came in for an oil change and tire rotation. They were running a little behind with a staff…read moreshortage and the desk agent Tyson made me aware of it when I arrived. Well it ended up taking quite a bit longer than he thought and when it came time to pay my bill, he said I'm going to take care of your entire bill. I was beyond surprised and would definitely come back in the future. Everything works out in the end... if it hasn't worked out then it's not the end! Thanks Tyson!

Quick, easy oil change, and routine maintenance. The staff was knowledgeable and quick to change…read morethe oil.

I went to the shop off of N. Parkway in Sevierville. LaRenzio and the guys were professional and…read morekind.

I was visiting from out of town when my car broke down, and I honestly didn't know what I was going…read moreto do. I called around a few places, but this shop was the only one willing to work me in on short notice. They were super friendly and understanding from the start. They diagnosed the problem quickly, kept me updated on what was going on, and had the parts ordered and installed by the next day. The whole experience was way less stressful than I expected, and the price was more than fair--especially considering I was in a tough spot. Everyone there was professional but also really kind and down-to-earth. They got me back on the road so that we could go home, and I'm so thankful for their help. If I lived in the area, this would definitely be my go-to garage! K.Webb SouthCarolina

The lobby/waiting area is very nice and the staff are all very friendly but they are a bit…read moreoverpriced, especially compared to some of the other auto shops around town.

The folks at this shop were friendly, funny, quick and did amazing work at a great price!…read moreAbsolutely 10/10 recommend!!

I needed a tire patch done while away on vacation and they got me in and out in one hour for an…read moreold-school price and a courteous smile. I would highly recommend them over the name brand locations in the area.