In this day and age where customer service is the exception rather than the rule, I can not say enough about Tire MD. I have used them in the past for tires issues, but I just needed my car inspected and have to say that they went above and beyond in providing the service. There was an issue that would have prevented the car from passing, and they called me to tell me, offering me options, and helping me make the decision for the best value and outcome. No pressure, no hassle, just great, friendly customer service. read more

I brought my car to Tire MD for a routine fluid change, including the differential and transmission, which cost me around $2700. My vehicle had no issues before the service, but immediately after leaving the shop, it started making an unusual noise. I called Tire MD right away and was advised to bring the car back the next day. Upon returning, they initially told me the noise was due to a tire issue. After saving up, I brought the vehicle back for new tires, but then they informed me that the noise was actually coming from the differential/transmission. Notably, Tire MD is the only shop that has ever worked on these parts of my vehicle, and the noise began right after their service. I calmly explained this to the owner, who unfortunately responded by lashing out at me, accusing me of making baseless claims, and dismissing my concerns by saying it's a common issue with these vehicles. However, this problem only arose after their work on my car. Now, I am faced with the burden of legal fees and the cost of a new vehicle. This experience has been highly disappointing and stressful, and I cannot recommend Tire MD based on the service and treatment I received. read more

I have been taking my cars and trucks to this place since the business changed hands a while back. At least in the 5 last years, I have had a very good experience with this place. The owner Steve and John have been very good in communicating what the repair options are, and give me accurate level of effort and the price. I read some of the reviews left by other Yelpers. The price maybe a little on the high end for some repairs, but overall, I think their service rate is in line with other competent repair shops in the area. One thing that I do appreciate is that they list out all the possible things that I should pay attention to, but may not need to repair them right away. This gives me a time and budget to plan my spendings. I also appreciate that I almost never have to bring the vehicles back to have repairs done over. This saves time on my end, knowing that it will get done properly the first time around. I recently had my exhaust manifolds on both sides of the engine replaced on my Ram 1500 truck. It is a 13 year truck that needs a lot of work, but it is already fully paid for. I am not about to pay $40K on a new truck. It was a well known defect that needed to be taken care of. Not right away, but when I had the money to do a $1100 repair. I drove it with the issue for 6 months before I brought it because they told me that it is fine and not effect any safety issues. They told me what it would cost and the level of effort. It is a repair that I am not willing to do it myself because of complexity and the time required. I also do not have special tools to perform this type of repair. Most people may not realize how valuable this is. Without their knowledge and forward looking diagnostics and planning, you may be stuck with surprises. Its like your own health. If you treat one symptom when you visit your doctor, and not look at the whole health picture, you maybe back for other issues. No one is perfect and cannot predict what a 10 year vehicles will do, but at least you can anticipate what may happen. Taking into account of the whole picture is important. Car repair shops get bad reps for price gauging and dishonesty. I do not feel that way about this place. I always have an option of turning down the recommended services, but it is nice to know that they have my safety and comfort in mind. They also know that I am on budget and cannot pay for the repairs at once. They are reasonable and have worked with me on budget and timing. If something goes wrong with the parts or repair, they warranty the work and will perform the work for no additional charge, obviously. They have also told me to save money by not repairing something or defer it until later. These folks are not out there to get you. They know that having a successful car repair business depends on upholding their integrity and quality workmanship. read more

Fast friendly honest. They mounted my new tires and could not get the new Michelin tires to balance perfectly. Instead of just sending me down the road they were proactive and ordered new tires. Fairly certain 9 out of 10 would not have this integrity. read more

Trustworthy, family friendly business. Coutreous employees that are patient while explaining your car issues. They are kind, and professional. read more

Supporting this small local business for over 20 years and I will not recommend them anymore after the service I have received in the past two years. Something has definitely changed. read more

Great experience and service at Tire MD. Picked up something in my front tire on a Saturday and called to see if the could fit me in. They said come on down and I was out of there in less than 45 minutes. Steve the owner was a great guy and I picked up a few good recipes from the food magazine they had I. The waiting area. Highly recommend! read more

I've been coming here for many years now, and with over 175,000 miles on my car, I can recommend these guys in every way. Honest, friendly, and they know their stuff. I've had times I thought something was wrong and it was either nothing or so small they didn't charge me. When major things have gone wrong, they always give me all the options. I've been driving for over 53 years, this is the best place I've ever gone and don't plan to ever go anywhere else. read more

Great place and friendly service. Went in because I thought I had a screw in my tire and turns out everything was fine just low tire pressure. The guy there was informative and kind. You should know your stuff before you go (as with any place) just to make sure you agree with what they're saying. Otherwise, will likely come here again if I run into any issues with my car. read more

My Car went into limp mode and I needed to drive home several hundred miles. The boys at Tire MD hooked it up and flashed the code away for me, In and out in 10 min. Thank you so much! Tire MD save the day! read more

Since moving to Bristol, I have had multiple issues with my cars. And, I can not quite place how I feel about Tire MD yet. Every time I have been there I have been satisfied with the quality of service and the customer service seems to be great. I was slightly disgruntled by the use of OEM parts and when I suggest not using them they seemed less than happy by it. The main issue is I feel that they are always finding an issue with your car. And this is either 1. great because they are keeping you informed or 2. trying to get you to come back so they can milk you for more money. The reason I have this concern was because when I asked a representative whether or not a suggested fix was completely necessary he said it was completely necessary and should happen immediately. When I asked a friend who owns his own shop (not in the region) whether this was correct he said the opposite. Yes, I should get it fixed, but the immediacy was not warranted. Like I said, I would go to this place, but you really have to know your stuff. My final though is that this place is great if you have a lot of money and don't care how much it costs or how often they fix your car. read more

Yesterday i had the opportunity to have a tire replaced by Tire MD. These guys are awesome! Their prices are competitive and their service is outstanding!! Plus they are a full service location so you can get an oil change or belt replaced all under the same roof. I love quality shops and with Tire MD so close I should never need to find another one as long as I live in Bristol, RI. Thank you Tire MD read more

So grateful for this place!! I replaced my tires here earlier this year and was happy with the quick and friendly service. Today I came in at 8am in a slight panic over a loud rattling noise that my car started making last night. They looked at it immediately, found the problem (loose strap), got me a coffee, and had me out of there in under 30 minutes - no charge. They have awesome people here and they take great care of their customers in a pinch. You won't get this kind of service in any of the big chain places. Go here if you can! read more

Always great service, fair prices, honest employees and considerate of my time and schedule. I don't go anywhere else anymore.

I was visiting from CT and my tire pressure light went on. One place told me they didn't have time but Tire MD immediately checked all 4 tires and added air. I highly recommend them. read more

After getting a nail through my tire I called several places to get it fixed ASAP with no luck...Tire MD was friendly and not only got me in but had my tire fixed for a great price within half a day! Highly recommend! read more

I was really hopeful about this place, they have great ratings on here and online elsewhere. They seem trustworthy & nice, but this is where i am disappointed. I made an appointment for today yesterday morning, the guy was really nice on the phone etc, told me he would get me right in for an inspection at 2:30-3:00. I switched my entire day around to make sure i get there, & right when i do they tell me that they are backed up & cant take me today. isn't the whole point of an appointment to be able to have a time slot reserved for the person that needed your time? now i am stuck without an inspection that i am in desperate need of. read more

I had a appt for sat the 10th of jan but Called to see if I could come in earlier. Johnathon said no problem come down which I did. Service was compleated in less then a hour. Compleatly satisfied . read more

They took me the same day, my last day for an inspection, and were just kind, nice, honest people. Very rare to find mechanics you can trust these days... Going back to these guys everytime! Mind you I went in, a single woman with no real car knowledge ready for the run around: YOU need this and this and this. Got none of that. Support these guys read more

Super fast service. They fit us in after a 3 day weekend while we were on vacation and accommodated our timeline so we could get to the next spot on our trip! So friendly and knowledgable and they didn't use pennzoil! read more

Tire MD - Auto Repair Near Me - Bristol, Rhode Island

We were on vacation in Bristol and the air conditioning in our car stopped working...which would mean a 5.5 hour drive home in the summer with no AC and two kids. It was a holiday weekend, and no other mechanic would even look at our car. John at Tire MD took a look at it and recognized our situation. He made sure our car was fixed and ready for a long but comfortable ride home! Everyone at the shop was professional and knowledgeable, explaining what the process would be for diagnosing and fixing the problem. The price seemed reasonable for the work. I highly recommend Tire MD. read more

Highly recommend! Steve is a stand up guy who will be honest with you and not rip you off. Once you go here you won't go to any other place for your vehicle! read more

I have been using Tire MD for a few years now but my latest trip there prompted me to write a 5-star review. After getting a flat tire, I called the next morning and they had a new tire on it by noon the same day! I was stunned at this quick of a turnaround. And because I purchased the tires from them, there was a discount on the new tire (paying based on the wear of the tread, a guarantee from the manufacturer which is why the manger said they use this brand). They have always been polite and very helpful and have always been able to provide fast service. I will continue to go back there because of this. read more

Tire MD, truly is the complete car care place. Not only do I bring my Honda Accord in for regular service maintenance, but also for diagnostics and all major and minor mechanical repairs when the need arises. read more

The owner of the business was the one to check me in. A friendly man named Steve. I was at Tire MD last march and he recognized me today. The rest of the staff was nice and respectful. I know my car is in good hands when I am at Tire MD. Added benefit they are located right down the street on Metacom in Bristol. As a young woman who knows nothing about cars. It is great to have mechanics to rely on. Overall I will definitely return to Tire MD to get my car fixed. read more

After reading some of the reviews that weren't posted by the owner and/or his family and friends I figured I would call for a price on an oil change. Next thing I know he's asking me for my personal info. No thanks, I just want an oil change. No need to be in your computer data base. read more

These guys are great. They always do a good job, they're professional, and friendly. Their prices are fair and they are NEVER pushy, or rude like other places i've been. So glad I found a mechanic in the area who I can trust! read more

Tire MD is my new auto repair service station. I took my car in for a nail in my tire, which could not be repaired. However, they put on my spare and ordered me a new tire. Within 24 hours I had new tire installed and I was off on my merry way! Steve the owner, was kind enough to call me to let me know the tire was in stock and they were ready when I arrived to make the switch. I was in and out within 20 minutes. All the service technicians were very friendly and courteous. I would definitely recommend Tire MD for your future automotive repairs. LeeAnn P. read more

Amazing service. They took me in with no appointment and got me out ASAP. They just gained a customer for life. Also they are the friendliest auto shop I have ever been in. read more

Moved to RI from the west coast last year and was hoping to find another trustworthy, reliable, non-chain shop. Fortunately for me, Tire MD is close, their prices are reasonable, and the service is both friendly and prompt. They have serviced my car several times now. Tell them the symptoms, they find the problem and explain it and make a recommendation to repair, and you have all the info you need to make an informed decision. No surprises. I'll definitely keep taking my car there. read more

I'm from out of state and found this car shop by searching online. I called and they took me in immediately, and offered me a ride back to where I was staying if I needed one. They checked my car instantly and fixed it within an hour. Prices were lower than I expected. Extremely friendly and great service! read more

Great location, I called that morning for a tire alignment, oil change, inspection and brake check. A friendly voice answered the phone and invited me to come right down. They fit me in right away, Steve is super friendly and there is a nice little room to wait while the work is being done! read more

$25.00 for one tire patch. Took 20 minutes...thats more than a dollar a minute. They got me today...never again...They should be ashamed of themselves...I will be spreading the word about this place...Never do business with them. read more

John and his staff are incredibly friendly and helpful! I always feel comfortable working with them. The service is phenomenal and the prices are always fair. I am confident knowing that my SUV is in the best of hands at Tire MD. 5 stars!!!!!! read more

I came in the first time to Tire MD because of a nail in my tire, which they were able to patch up to my relief for a reasonable price. Since then, I have come back for oil changes and other more significant repairs. I was relieved to find a place that was professional and would take the time to explain the repairs needed without talking down to me as I have had some other places do. Their prices have been very fair, and they were also great about explaining what repairs should be done as soon as possible and what repairs could wait, since I have an older car. Would definitely recommend them for their great service! read more

After my regular mechanic of 20 years closed his business, I didn't know who to trust and go to for my vehicle maintenance. I discovered Tire MD in Bristol, gave them a call, and was pleasantly surprised right from the start. The staff is respectful and takes the time to explain what needs to be done and why. Steve remembers me from previous appointments - I am not a "number" in his system. It is so convenient that I receive regular emails reminding me of my next appointment and what the scheduled checks are that should be done to keep my extended warranty in place. I can give those records to my dealer when needed to show that I am maintaining the vehicle without having to drive all the way to the dealership. They give me rides to work or home if needed while my vehicle is being serviced. Their prices are extremely fair and reasonable. Customer service is a hot-button for me, and everyone I have dealt with at Tire MD has TOP customer service skills. I have found a new "home" for my vehicle maintenance and highly recommend Tire MD in Bristol RI for your vehicle needs too! Thank you Steve and your terrific staff!!! read more