Went to Take 5 Oil Change on Cassett Avenue for the first time. Everyone was very friendly and thorough. The technician explained everything they were doing and even showed me the oil dipstick level after the service was completed. The 2014 Volkswagen Beetle takes Mobile 1 full synthetic oil and they have what the car needed. I also found a coupon online and showed it to them and they honored it. Definitely will be back for the next oil change! I felt they did a great job and the price oil change service was great. read more

I've used Take 5 for a while. I typically use them because they offer a 25% discount for veterans, and that often ends up being a better discount than any of their coupons. I also think it's a nice touch that they give their customers a bottle of water and the price point is the same as anywhere else. I used this location on Cassat for the first time last week for my oil change. The service techs were plentiful and even though they were crowded, they seemed to moving cars in and out quickly. The main tech working on my car was very polite. Once I got home though, I realized that I had to reset my oil sensor myself along with the tire pressure. A day later, I realized that my windshield washer fluid was not filled either. These are all just services that are included and weren't done. Am I done with Take 5? Probably not, but I'm hoping this can be constructive input that they work to correct for next time. read more

Take 5 Oil Change - Oil Change Stations Near Me - Jacksonville, Florida

This establishment prides itself on a "quick" oil change when every time I have to come to this location because my jobs fleet is tied to take 5. I dread coming to them as it's always an hour minimum while I watch the techs trying to upcharge and upsell people as they see there is a line growing behind them. LIKE CLEAR YOUR LINES!!!!! read more

I brought my car in fir oil change they messed up my drain plug. Now I have a drip on my driveway that I did not have before. They telling it's coming from a cv axle. It's coming from the drain plug. I would never do business with them again. So unprofessional. read more

I just needed my tires filled and they had people in line so I just pulled around to leave. Then a black guy with a red beard came and asked what I needed as I was going to leave, I told him and he said pull up, filled my tires, and then put new tire caps on them and then told me to keep my tip. It is that customer service that would make someone loyal to a company! read more

loved them here! I was a little concerned after visiting the Beach Blvd location but the crew at Cassat was absolutely amazing! they were kind and very respectful the whole peocess. will definitely be back to this location. I only remember one name with the crew and that was Steven but all of them rock! read more

What a horrible service.. this place has turned completely unprofessional and gehtto to say the least. One worker, cussing so much and literally just told the car in front of me to calm down that her cussing wasn't bad. Then continued to walk away and shout things. They moved me to another bay and two cars got to go that came after me.. I've been sitting in my car for 45 min now and I'm stuck and can't move.. I'm so disappointed it's ridiculous.. read more

They drained my transmission fluid on accident and said they would refill it while changing my engine oil. I left in deployment and when I came back, I was having transmission issues, turns out they put gear fluid in my trans and destroyed my transmission. It'll cost about 4,800, and they told me sucks to suck. Never go here unless you have lawyer money. read more

Shop manager hires a bunch of kids who are uneducated and rude. They tried to charge me $250 for a radiator flush even though I just got one. SCAMS. Don't go here don't trust these people. They will destroy your vehicle!!! They have no customer service skills and they have nasty attitudes when you question them. Terrible. read more

They broke my oil filter housing on my newly purchased pre-owned Toyota Highlander. I was recommended to get a premium oil change (one of the higher packages for oil changes, which is not necessary but preferred) so I went ahead and paid for it. They gave me a receipt showing the work that was "already done" and put a new mileage sticker on my windshield. They proceeded to have 3 people try to get the oil filter housing cover off to perform the oil change but no one could get it. After the 3rd technician went under my car to try, there was a huge pop. The tech came out from under the car yelling at me about how he broke his tool because the cover was so tight and pushed the broken tool in my face so I could see he wasn't lying. I was given no choice but to take a full refund and was suggested to take the car back to who did service on it before, which was the dealership I bought it at. I took it to the dealership today and they found that it wasn't JUST the tool that the technician at Take 5 had broken, it was also the teeth of my oil filter housing unit that broke. I have to call the manager of Take 5 tomorrow to see what they're willing to do to correct the issue and will update this review accordingly, but I definitely would not suggest taking any car here. EDIT: I've called 4 times, twice to this specific location and twice to the corporate customer care number. I've had to leave messages all 4 times and my calls have not been returned. However, my friend went to the 103rd location of take 5 the day after I went to this location and we were discussing our experiences. Apparently they also messed up something with his oil filter as it's leaking oil now too...seems to be more wrong with this company than just the people they hire... read more

Another location didn't have my filter, this one did and I was in and out in 20 minutes! Thank you so much

I paid $70 dollars for an oil change and 4 days later I see puddles of oil under my car. Oil drain plug was loose enough to where I could move it with my fingers. Oil was spilled all over my engine bay, and my receipt shows that they checked and filled the air in my tires. I just got a tpms light and had a tire at 22 PSI. Called the store as well as the customer service number to contact a manager and no one will answer to help resolve this issue. Not happy read more

I love this place. It's very popular and you may have a wait but it's worth it. The staff is extremely knowledgeable and friendly. They did an excellent job with my car and changed my very dirty interior air filter and air filter. Highly recommended. read more

Do NOT come here unless you want bigger issues with your car! Never again will I step foot in a take 5 (sadly because it's convenient). They took my battery cover off while looking for the oil cap they misplaced and FORGOT TO PUT IT BACK ON so it fell deep into the engine body and BURNED ONTO my exhaust pipe. I smelled burning plastic for days until I realized something was wrong, took it to a mechanic, and he pointed out the problem. I walked in to speak to a manager and he pulled up the video footage play by play of what happened. Good thing it was on camera because he was indifferent to believing me. This experience became time consuming and inconvenient, and DANGEROUS. I will give the manager on duty credit that he immediately made it right by cleaning my exhaust, replacing the battery cover, giving me a refund, and a free oil change. Which is laughable thinking I'd be coming back. Despite his due diligence, this never should have happened in the first place and could've escalated. read more

Stopped in on a whim. Took me in right away. IN and out no problem. Tried to get new wipers but they were out. Staff kept me informed as the process went on. I was offered a bottle of water as I came in. Price was not bad and it was done fast. They also do a safety check at the end. Everyone was super nice and the location is so convenient. This will be my new go to. read more

See all

I'd give this place zero stars if I could. employees have no sense of urgency and could care less how long you sit there and wait. 5 minute oil change turns into a 50 minute oil change. they don't care how many cars are waiting to get changed, they just take their sweet time and don't care about any of the customers time read more

This is my go-to place for Wednesday Ladies Day Oil Change. The price is $18.99 plus tax. They are really friendly here and very fast. Yes, it's a fact that they always try to up-sell you on something and this time I did get new wiper blades installed and everything for about twenty more dollars. Either way, I now I needed them and time-wise it was worth it for me. They offer you a free bottled water inside to drink while you wait and this last time they were so fast, by the time I opened my water my car was finished. I go here regularly and never have any issues. Joe, the service manager, is personable and helpful. read more

Take 5 Oil Change - Oil Change Stations Near Me - Jacksonville, Florida

See all

Today was my first time at a Take 5. Stopped by to get my oil and wiper blades changed before a road trip. I know my car needs more than just an oil change so I went in willing to pay for pretty much whatever they were offering. John was my tech--Very chill guy, talked me through the whole process. Ended up getting air filters changed as well as tires and fluids topped off. Including the wait for my turn, I was in and out in less than an hour. With my coupon, it ended up being a pretty sweet deal. They even washed my windshield at the end. Would recommend and am very likely to continue doing business with them. Positive experience overall. read more

Very nice, friendly fast staff. I got a oil change and my wind shield wipers changed out as well. They also topped off everything and checked my tire pressure. Everyone was so nice and welcoming and they even played a couple jokes on me because the guy said I looked scared. When I was waiting for my receipt one of the guys washed my windshield for me. I didn't get to thank him so if you're reading this thank you so much. read more

This was the slowest oils change I've ever had. Quick lube is no longer a thing. Don't have any plans when you come.

I have to take my city vehicle here for an oil change as it's under contract. I don't know where the name "Take Five" come from as it has taken as little as 30 minutes and up to 90 to get an oil change at this location. There are specific tasks the employees are supposed to do to the vehicle and I have to show the manager the email from City fleet where it outlines what added tasks are to be done. After I inform the manager then they do it. I even had one manager tell me that they don't perform the other tasks at that location such as checking the tires, lubricant the chassis, checking cabin air filter, test horn, etc. I used to bring my personal vehicle here but after last week's fiasco I'll phone a friend to help me as I am partially disabled. read more

One of the employees showed me the most disgusting attitude because I didn't know to stay by the black poles. Mind you, there's no sign that says to stop, nor was there any employee directing the line. He was extremely passive aggressive and said something about putting them there for no reason, then talked about it to the car behind me. Horrible experience and reminded me exactly why I never come to this location. read more

I love this place! They greet you and offer a water or capri sun if there are children. They direct you in, scan your vin and put your info into their computers so they remember you and can keep track. They check and fill all your fluids, check your air in tires, your filters which they will change if you need (for a charge). They are very efficient, very professional and fantastic! I will never go anywhere else for my oil changes!!! read more

Sssssssooooooooooooo sssssssssslooooooooow. Sat for 20 minutes and no movement. Just cars with their hoods up and nobody moving. If someone ever invents a truly quick oil change they'd dominate the industry. read more

When I have my oil changed I prefer to use my own oil and filter because I've had bad experiences with other places, last time they changed my oil there was no problem this time after waiting a half hour in line when it was my turn they tell me that I can't use it any more be cause they're manager would not allow it. Thanks for wasting my time, would not recommend this place. read more

This location was phenomenal, they had efficient and friendly service. Jordan, J.B, and Marcus did a wonderful job going above in beyond with the care they provided during my service. There was 10-15 cars in line and they got us in and out. read more

Been awhile since I've had to pay for an oil change, but I was in the neighborhood and this place was recommended, so I gave them a shot. Kennard was pleasant, professional and I appreciated the upselling without being overly aggressive. They topped off all my fluids, checked my tires and filters at no extra charge. Kennard & Jon both let me know that I can stop in at anytime for a fluid and tire pressure check at no charge as well now. I'm not sure why they have such a low star rating (maybe they've gotten better), but I am completely satisfied with the quick efficient service that I received. read more

Take 5 Oil Change - Kennard holding it down! - Oil Change Stations Near Me - Jacksonville, Florida

Wonderful customer service. Very efficient & informative. Highly recommend for anyone looking for a quick oil change.

I went to the newly opened Take 5 Oil Change. The gimmick of Take 5 is a strange one. You stay *IN* your car while the oil change happens. I am not sure who this appeals to but there are several locations around town so maybe some people like it. What I experienced was waiting in "line" for ten minutes while sitting in my car with the air conditioning running. After waiting so long I didn't want to drain my battery and my gas any longer so I turned my car off and rolled down my windows. Of course then I have to smell all the weird chemicals and deal with the Florida heat and humidity. People like to do this? The car in front of me was still being serviced but after ten minutes I decided to leave. I had expected a sit INSIDE with air conditioning while my car was being serviced while reading a book. Why would I want to wait in my car draining my gas, battery, and smelling all these chemicals? I don't get it. The staff there were VERY friendly, however, and one of the men gave me an cold water bottle to drink while I wait. That was the only positive experience from today. read more

Had to wait longer than normal for an oil change but the people were kind and I was given a cold bottle of water to drink as I waited. I'd go back. read more

We had a tire pressure light come on while driving home on the interstate. We stopped here and Dexter was incredibly kind and professional. He talked through all our options with us and fixed the problem quickly. I was so impressed with his customer service. read more

First timer. Dexter was so kind, went above and beyond, and took excellent care of me. I'll def be back!

Gerald and Dustin did a great job on my oil change. Didn't try to push any extras on me either! great pricing! I'll be back for sure :). Great service and great pricing read more

If I could give it a 0 I would. I have been here a few times and NEVER been treated unprofessionally. I arrive and the young lady was having trouble lifting the door for me to enter so she/he motioned for me to stop. She then gives me the signal to come in and as soon as I did, she proceeded to give me a rude look and looked over at her coworkers and said something,so as soon as I pulled in I rolled down my window as asked what did she say( I had already read her lips). Her coworkers gave a sarcastic answer because Im sure they did not expect me to catch the unprofessional behavior. So the manager JEFF comes over and instead of apologizing he is more focused on me "cursing". I told him I wasnt cursing at anyone just as the situation and asked if someone else could help me. Again instead of him handling his rude and unprofessional staff, he refused to provide me an oil change and asked me to leave. I asked him for corporate contact info and he told me to lookit up! Im a repeat customer and Im always easy going, until service like what I just experienced happens. Never again will I pay my hard earned money to ANY take 5. read more

Copy of the email I just sent to the store email address: Can't believe the service I just received from your location. I clearly and plainly stated to the first young man that greeted me I ONLY wanted the oil and filter changed. I specifically requested the cabin filters NOT be removed. He acknowledged this. Then hounded his up-sale efforts twice. Your second employee disregarded all of the first conversation and brought all filters inside to again hound me. When I said no only want oil and filter changed he decided to arbitrarily yell out to the tech to not top off any fluids or nothing, probably his way of penalizing me. So the net result of my visit today was oil and possibly a new oil filter (however I am fearful that as well was probably ignored as a result of this entire experience) for 40.65. I also find it interesting in previous visits the young lady at the desk proactively applied discounts to my bill even when I have forgotten the VIP card. Even her attitude was markedly different today. Again, worst service ever. Tommy Rosalee read more

I used this place twice. The second was the last time. Their spiel is to sell everything they can to you and act like your a dumb ass because you wont pony up 500 in stuff you don't need..I just want my oil changed. I didn't ask to look in my radiator, remove differential plugs, look at my fuel filters air filters etc.. My differential had "sludge that it didn't have mysteriously when I was there two months prior. When I got home I noticed a large greasy hand print on my freshly cleaned and waxed hood.. Nice. I called to complain to the "manager" who basically said it comes with the oil change..If I'm to lose your business over that then we didn't need it.. Well you wont ever get it again and its a 140$ diesel oil change bud. I once had my house painted and didn't have any paint hand prints on the trim or bricks!.. Stay away. You've been warned.. read more

The service was excellent. The employees were helpful and informative. I was in and out and very satisfied with the overall experience. Gerald, Peabo, and Matt did a great job. read more

Do not go here - it's very fucked up. All they need is your money. I went there to do the oil change for 17.99 and got out with bill 80$. They will tell u whole bunch of wrong stuff with your car and make sure you at least tell them one thing to repair and boom the next thing u know the bill is 100$. I am so disappointed by Havolin service and I'm never going to this company again. Dealer repair centers are best. read more

I get my oil change done here regularly, awesome service and they are honest with you on what needs to be done. They fill low fluid levels for no charge when you get your oil changed and even after your oil change. Friendly staff, they offer water while you wait. Ohh and you don't even have to get out of your car! Check them out. read more

These guys are absolutely fantastic!!!! My battery went out after I got my oil changed. They pushed me out of the bay and one guy I didn't get his name and I wish I would have spent at LEAST 30 mins helping me get my car started. He went way above and beyond for me. I have severe anxiety from my ptsd due to my time in the military service. He was so understanding and helped me even though he was already off the clock! I really wish I would have gotten his name because he definitely deserves recognition for not only dealing with me and my shaking uncontrollably and tears but also just not leaving me stranded seriously he was fantastic! Thank you soooo much read more